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Holiday Inn Express Ashtabula-Geneva

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Holiday Inn Express Ashtabula-Geneva
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122 Reviews from our TripAdvisor Community

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Showing 122: English reviews
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for work. Was surprised to discover they had evening appetizers along with breakfast. Was very surprised at the great quality of the food offered at both times. Hot food was offered at both and was able to stretch my food budget! The room was very comfortable and since I somehow forgot my hair brush...(kids) they did provide basic... More 

Helpful?
Thank cagednurse
Cleveland, Ohio
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel seems to be well-maintained, and it's very clean throughout. The room was spacious and clean. The bathroom was rather modern and also clean. Bath and Body Works products were provided--shampoo, conditioner, and lotion. This was a nice extra touch. The only issue we had was when booking online, only double beds could be booked. I wrote an online... More 

Helpful?
Thank Lovelaughtravellive
Devan P, General Manager at Holiday Inn Express Ashtabula-Geneva, responded to this review

Lovelaughtravellive, Thank you so much for your valuable feedback! We strive to provide our guests with the best amenities and service starting with modern accommodations and upgraded Bath & Body Works amenities. We apologize that we were not able to place you in the room of your choice, we do the best we can but at times we are unable... More 

Lawrenceville, Georgia
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

It is a standard HIE, nothing special. The room and common areas were very clean, the service was great and the staff was so friendly. The beds were comfortable and the breakfast was great. What more can you ask for?

Helpful?
Thank schmackdaddy_1
Devan P, General Manager at Holiday Inn Express Ashtabula-Geneva, responded to this review

schmackdaddy_1, Thank you for taking the time to leave your feedback! We are so happy to hear you found our staff friendly, and our hotel as clean as could be! We hope to see you again should you be in the area! Safe travels! More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here with a brand new baby for 2 nights. The rooms were clean, roomy, and well stocked with all the necessities. Breakfast was as expected, more than adequate. But the staff is where this place really shined. From the managers to the front desk staff and cleaning personnel. Everyone went out of their way to make our stay... More 

Helpful?
Thank Geoff B
Devan P, General Manager at Holiday Inn Express Ashtabula-Geneva, responded to this review

Geoff B, Thank you so much for your awesome review! We all want to say congratulations on the new addition to your family and wish you 3 all the best! We look forward to seeing you again in the future! More 

Charleston, South Carolina
Level Contributor
52 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here two nights over the recent holiday weekend while attending a wedding and visiting family that live in the area. Everything was fine. No complaints. Bed was comfortable. Room was clean. Items we had asked for in the room prior to arriving were there waiting for us. Breakfast was decent and lots available. I guess the only complaint would... More 

Helpful?
Thank jefe96
Devan P, General Manager at Holiday Inn Express Ashtabula-Geneva, responded to this review

jefe96, Thank you so much for taking the time to leave your feedback! I have shared your comments with our breakfast host regarding our coffee and we have contacted our provider about the blend we receive. I am happy to hear though our staff and rooms were comfortable! We hope to see you again if you are ever in the... More 

Muskoka District, Canada
Level Contributor
332 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were here to ride on a local bike trail and very happy to have selected this HIE. The lobby has nice furniture, fireplace and free lemon drinks. The pool is large and well lit with natural light. The beds were extremely comfortable. The hotel was very clean throughout. Very convenient to the interstate. We would stay here again.

Helpful?
Thank Joe_Ursano
Devan P, General Manager at Holiday Inn Express Ashtabula-Geneva, responded to this review

Joe_Ursano, Thank you for your feedback! Attention to detail is key in running a great hotel that guests will love and I am happy to hear those things made a difference during your stay! We look forward to welcoming you back in the future! More 

Buenos Aires, Argentina
Level Contributor
10 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here while on a fishing trip to Lake Erie. From first walking into the lobby to staff throughout the hotel, we were greeted by friendly people. Rooms are clean and breakfast is decent. Coffee was ready at 5am! If I am ever up this way again, I would definitely stay here.

Helpful?
Thank JENNIFER-ABC-123
Devan P, General Manager at Holiday Inn Express Ashtabula-Geneva, responded to this review

Jennifer-ABC-123, Thank you for the review! We take pride in paying attention to detail; from guests arriving through the front door, to piping hot coffee ready in the early morning. We strive to provide each guest a memorable experience and I am so happy to hear we did just that. We look forward to seeing you again, safe travels! More 

Kennesaw, Georgia
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

A terrible experience in another local hotel, turned in the Best Ever at Holiday Inn Express, Austinburg, Ohio. The staff goes way beyond expectations. They are so friendly and accommodating, best ever!

Helpful?
Thank Richard T
Devan P, General Manager at Holiday Inn Express Ashtabula-Geneva, responded to this review

Richard T, Thank you so much for your AWESOME review! We are so glad that we were able to turn a bad situation into a good one! Our mission is to provide all of our guests a welcoming atmosphere and excellent customer service! We hope to see you again in the future! More 

Orrville, Ohio
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 18, 2016

We went to the hot air balloon fest at Debonne Winery on Friday and decided to spend the night and visit more wineries on Saturday. The front desk staff was very friendly and the cookie was delicious. The room was clean and quiet. The bed was one of the most comfortable I've slept on in a hotel--ever. Don't laugh when... More 

Helpful?
Thank Tracy C
Devan P, General Manager at Holiday Inn Express Ashtabula-Geneva, responded to this review

Tracy C, Thank you for taking the time for your awesome feedback! We are so happy to hear you enjoyed your stay with us! The warm cookies at check in truly are a great way to welcome our guests and we are happy to hear you enjoyed them! We hope to see you soon! More 

North Royalton, Ohio
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 5, 2016 via mobile

General Manager Devan is a great leader, and his team is friendly and professional...specifically Amanda who takes great care of the Breakfast Bar and Housekeeping and Jamie and Brittany at the Front Desk. Thanks for a wonderful stay!

Helpful?
Thank julieatthebeach822
Devan P, General Manager at Holiday Inn Express Ashtabula-Geneva, responded to this review

Julieatthebeach822, Thank you so much for your kind words! I am so happy to hear you enjoyed your stay while you were with us! We do everything we can to go above and beyond for our guests and I am sure my staff will be thrilled to hear we achieved just that! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
GreenLeadersSilver level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Ashtabula offers the finest accommodations in the Ashtabula area. Easily accessible, the Holiday Inn Express is located just off I-90, at exit 223. The Holiday Inn Express is between Erie and Cleveland, with Erie being 45 minutes east, and Cleveland being 50 minutes west. Cleveland Hopkins Airport is also only 45 miles away. The Holiday Inn Express is located 45 miles from the Presque Isle Downs, near Erie, which offers horse racing and slot machine gambling. We are also conveniently located 10 minutes from Thompson Speedway. Located only 5 miles east of Great Sports Complex. Amenities include an indoor heated pool, exercise room, business center, & deluxe complimentary Express Start breakfast. All rooms include free wireless high-speed Internet access, iron, ironing board, microwave, refrigerator, coffee maker, hair dryer, 25" TVs with full cable, two - two line phones with data ports, in room movies & Nintendo for a nominal fee. Several types of suites are available as well, including: business leisure, two room family suite, and super luxurious two room theme suites with whirlpool tubs. A meeting room is available for special events. The friendly and dedicated staff is Smart Service Plus trained, and will ensure your stay at the Holiday Inn Express hotel is a comfortable, enjoyable and memorable one. ... more   less 

Additional Information about Holiday Inn Express Ashtabula-Geneva

Address: 1831 Austinburg Rd., Route 45 North, Austinburg, OH 44010
Location: United States > Ohio > Austinburg
Price Range: $149 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Ashtabula-Geneva 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Holiday Inn Express Ashtabula-Geneva Hotel Ashtabula
Holiday Inn Ashtabula
Ashtabula Holiday Inn
Holiday Inn Express Ashtabula-Geneva Austinburg, Ohio
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