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Bertram Inn and Conference Center

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Bertram Inn and Conference Center
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97 Reviews from our TripAdvisor Community

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Showing 94: English reviews
Pittsburgh, Pennsylvania
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Bertram for a work event in July. Check in was speedy, and the room was a good size and well appointed. The facility is huge and decorated beautifully, it could accommodate almost any event. The center courtyard pool is stunning and very well kept. Our meeting was held in an onsite amphitheater. An awesome venue with... More 

Helpful?
Thank stohrspot
Warren, New Jersey
Level Contributor
87 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed for 2 nights while in town for a wedding. The rooms are huge, the pool seems as if it has recently been redone, my kids didn't want to get out. They had a nice seating area around the pool which included chaise lounge chairs, tables to eat at with umbrellas, and outdoor sectional sofas and tables. The game... More 

Helpful?
Thank CapriGirl2015
Groton, New York
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 25, 2016 via mobile

Stayed at the Bertram for three nights while attending a trade show there. I cannot say enough about the wonderful staff, clean and well furnished rooms, excellent restaurant at the Inn and beautifully manicured grounds. I look forward to coming back next year!!

Helpful?
Thank xannan75
A TripAdvisor Member
5 of 5 stars Reviewed August 17, 2016 via mobile

Great staff and exceptional service from the bar staff . Alex is an exceptional bartender and the food is great!! The staff is friendly and make you feel at home . I stay here frequently and would highly recommend it to anyone!!! It's my favorite place to stay..

Helpful?
Thank A TripAdvisor Member
Lancaster, Ohio
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 15, 2016 via mobile

Was here with family for three days for a conference. Everyone was very helpful- we found all the staff provided excellent service. Hotel was clean and nice. While the decor was a little worn in rooms, they were nice. There was great strong wifi in rooms and all over the hotel- I was able to get work done while hubby... More 

Helpful?
Thank Mpfields
Columbus, Ohio
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 13, 2016

staff was very friendly and the facilities for the conference served their purpose but this place needs an update. the bathroom counters are dated - 1980's, the decor is dated. it is close to pieces of local charm so you have to consider the trade off. I do have to echo though that my bed was amazing.

Helpful?
Thank A P
Annandale, Virginia
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 13, 2016

The rooms are quite spacious. In fact you keep thinking there is furniture missing because of the space available. But I suppose that is partly because they have a pull out sofa in the room. The room was clean, but it was relatively dark. Small TV. Bathroom had one of those set ups where the door barely missed the stool... More 

Helpful?
1 Thank DERTUR
Newark, Ohio
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 28, 2016

Bed was super comfortable. Water pressure excellent. Service was stupendous. Food was great. Room was clean, I have a phobia and checked everything, everywhere for nasty and non was to be found. Overall a very pleasant experience. Would definitely stay here again.

Helpful?
1 Thank terrystickle
Parkersburg, West Virginia
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed April 23, 2016 via mobile

Check in shouldve given us a clue about the rest of our stay. It was similar to renting a vacation home where the owners are in another country. We had several rooms booked which seemed to be overwhelming for front desk. There was great confusion, there were charges made that shouldnt have been and the wrong rooms assigned. Ate at... More 

Helpful?
2 Thank MommaDiamond

Travelers are raving about these Aurora hotels

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed February 17, 2016

I'll start by saying this is a nice place to lay your head at night. The building is huge and the rooms were very comfortable and very clean. I had no issue with the quality of the establishment. The STAFF on the other hand was AWFUL. We recently had our wedding in the area so we booked several rooms. The... More 

Helpful?
4 Thank David U
Derrick B, Manager at Bertram Inn and Conference Center, responded to this review

Congratulations on your Wedding! Thank you for your comments and concerns about our front desk staff. I wish you had not waited 4 months to post your review. I would have to agree with you, that MOST of the staff at the hotel can be described as pleasant and attentive. The hotel itself is a beautiful oasis in the Aurora/Chagrin... More 

Questions? Get answers from hotel staff and past guests. Ask a question

8 photos of this hotel

Management photos: Courtesy of the property manager

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Pool/Beach Area (1)
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Dining (1)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
The Bertram Inn and Conference Center is a full service conference center and hotel. The Bertram boasts 224 well appointed guest rooms and suites. Heated outdoor pool, exercise rooms and a game room. The hotel features two restaurants, a bar and a full sushi bar. Located just minutes away from Aurora Farms Premium outlets, Thorncreek Winery, Wildwater Kingdom and Hardrock Rocksino. ... more   less 

Additional Information about Bertram Inn and Conference Center

Address: 600 N Aurora Rd, Aurora, OH 44202-7107
Location: United States > Ohio > Aurora
Price Range: $122 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bertram Inn and Conference Center 3.5*
Number of rooms: 224
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Also Known As:
Bertram Hotel Aurora
Bertram Inn And Conference Center Aurora, Ohio
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