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Bertram Inn and Conference Center

600 North Aurora Road, Aurora, OH 44202
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1 room 1 adult
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Bertram Inn and Conference Center
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86 Reviews from our TripAdvisor Community

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Cleveland, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 14, 2015 via mobile

I feel bad about this review as the Bertram used to be "THE PLACE" to stay, the room and halls were dark and somewhat unclean and very run down, the front desk and all service was almost non existent. The sushi was good in paws I must say and the bartender, Alex were the only bright spots. The food in... More 

Helpful?
1 Thank jngcle
Derrick B, Manager at Bertram Inn and Conference Center, responded to this review

Thank you very much for your review. There is no excuse for poor or inattentive service and simple things like, good morning and good evening go a long way. It is true that it had not snowed or rained in quite a while and whilst those conditions can account for leaks, there are other circumstances that can cause a leak.... More 

Colorado
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
2 of 5 stars Reviewed December 12, 2015 via mobile

There is little to no cellular service in the hotel. The wifi is painfully slow and broken into a hundred different networks that you must subscribe to individually. The television is unwatchable, 95% of the channels do not get a signal. The rooms are in need of updating, torn wallpaper, lose doorknobs and fixtures. The entire place was built cheaply... More 

Helpful?
1 Thank places2gowithnoone2c
Derrick B, Manager at Bertram Inn and Conference Center, responded to this review

Thank you for taking the time to express your views on our Inn. The Bertram does not offer bell or door staff, as it is not a full service hotel. We do offer a hot breakfast buffet to our guests as well as an a-la-carte room service menu for our in-house guests. The meeting room facilities are constantly being updated... More 

Travelers are raving about these Aurora hotels

Wooster, Ohio
Level Contributor
121 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed October 24, 2015

I was at this hotel for a weekend convention for 2 nights. The staff at the desk were very nice and helpful to me checking in. This was my 1st time here and upon entering it looks very nice. The room I had was located on the 1st floor and was a little dated. It could have used a touch... More 

Helpful?
2 Thank Michael F
San Francisco, California
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed October 22, 2015

We hosted corporate meetings here for 15-20 people for about a week and in short, i will never go back again. The rooms were fine, but the meetings were not the best and the food at the restaurant was very slow and closed early. We had working lunch catered and some of the sandwiches were moldy and service terrible when... More 

Helpful?
Thank David A
Metamora, Michigan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed September 22, 2015

I don't mind old hotels as they can have a quaint charm about them. But the Bertram is in dire need of some TLC. When checking in (I was here for a wedding), the staff failed to provide me the gift that the bride had prepared for her guests. The desk staff was pleasant but moved on to the next... More 

Helpful?
2 Thank MetamoraGirl
A TripAdvisor Member
2 of 5 stars Reviewed September 21, 2015 via mobile

I stayed two nights and the room was clean the staff was polite and the bar tender Alex was great despite 5 weddings in the same small bar on the same night. The hotel had the Aurora police department for security... When I checked out I had forgotten my iPad and small Bose portable speakers. They went to the room... More 

Helpful?
Thank A TripAdvisor Member
Auburndale, Florida
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed August 28, 2015

My husband and I attend a wholesale show here each August. The rooms are large, very comfortable and clean. The employees at the front desk are always friendly. The restaurant is average but (I think) a little expensive.

Helpful?
Thank Barbara B
Fort Worth, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 24, 2015 via mobile

Room was decent and clean. Bath & Body Works bath products. Paws Restaurant was good. Leopard Restaurant closed on Sunday & Monday. Took hotel shuttle from airport to hotel for $75. Was here for business meeting/convention. Would stay here again, but would also look for a chain to get my points too.

Helpful?
1 Thank Meredith R
Buffalo, New York
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 26, 2015

Had a block of rooms booked for a wedding. The price was good and this hotel suited our needs. Only complaint was no complimentary coffee in lobby in the morning, however this hotel is located to alot of plazas and restaurants. Staff was efficient, the rooms were what we expected. I would recommend this hotel in the area

Helpful?
Thank Cindi712
1 review
1 of 5 stars Reviewed July 22, 2015 via mobile

First of all the staff weren't very friendly to us. They seemed to be more occomindating to the NFL draft convention then anyone else there. My cousins wedding party stayed the nite there and they were rude to them and the room they had to get ready was too small. Some staff were hanging out by the pool hanging out.... More 

Helpful?
Thank Kristin C
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