My husband and I have our first getaway without family in 15 years. The stay has been so nice. Staff is helpful, kind and informative. The rooms have cute special touches. Their Private dock had been great for quite morning coffee and quick workouts before hitting the beach just a few minutes walk away.
I came down to visit family for a birthday. After driving from Western NC to the coast, I was exhausted and ready to relax. Chantay and Samaje were both super sweet and welcoming. They got me checked in very quickly and made me feel at home. The room is very clean and spacious. I will definitely be back!
We had a girls reunion trip for 11 of us who had not all been together for an entire weekend since before Covid. We got a total of four rooms and all rooms could sleep 4 and one even up to 5 or 6 because that room had a pull out sofa in addition to two queens. Rooms were well equipped with two refrigerators microwave kitchen sink plenty of cabinets and drawer space. Keep in mind although such a great price for these suites some of the rooms are outdated while others were very nicely decorated. We of course did not care because we slept and showered that’s all. The staff here were all so friendly and helpful with 11 women needing things through out the weekend with letting some check in earlier additional supplies requests etc. only downside is parking. We had 7 cars and only one B pass per room so we had to do a lot of shuffling cars. Luckily we had friends staying at off site properties that we could squeeze cars into. Location had so much to walk to shops restaurants beach right there. The pool was always clean and the view of the sound amazing if you request a sound view room. Lastly the lobby was decorated so tastefully for an older building. We really enjoyed the stay and if I didn’t not live in EI I would visit The Palms again and again!…
Our king size suite was not very clean. There was a dirty rug in the living room area and the floors in the bathroom and all of the molding in the entire unit were dirty. The little tiny balcony area was very dirty too, The couch was in sad condition and felt dirty. One of the kitchen table stools was broken when we arrived so we reported it and they said, "Oh, don't sit on the broken stool." The bathroom was so small you hardly had room to sit on the toilet. The tub and shower had no protection on the floor of the tub to avoid falls. All in all, it is a very tired and neglected property and I would never go back.
I enjoyed my stay here at park suites and the workers named samaje and chantay were some of the best workers here and they were very sweet and are really nice to talk too and interact with. The pool is good and the pier they have it a lot of fun to walk on at dark. Thanks palm suites for making my stay amazing