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Kervansaray Resort

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Zeytinlikahve Mevkii, Torba 48400, Turkey
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1 room 1 adult
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Kervansaray Resort
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1,119 Reviews from our TripAdvisor Community

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Coatbridge, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed January 4, 2016

Please don't go here.Stayed here last July.BIG MISTATKE ,on arrival we were taken to what was called the annex or club rooms it was like a throwback to 1970s butlins only worse Staff:- very ignorant and arrogant management were very rood and told lies when we complained to our tour operator. Food:- look warm and mainly made to suit the... More 

Helpful?
Thank daviecfc
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 16, 2015

waiters were pushing on tips and rude in case of refusing, all drinks exept beer were poor quality - it was not acceptable to drink to me, despite the fact of signaling air condition out of order many times, it hadn't fixed until I left the hotel (11 nights). I don't recommend Kervansaray place.

Helpful?
1 Thank Michał S
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 8, 2015 via mobile

Well where do we start here. Upon arriving at this hotel we initially thought wow but how wrong were we. No entertainment at all. To be told that the reason being was it was the end of season and hotel was closing on the 8th. All the a la carte restaurants closed again for the same reason. Unprofessional staff. Watersports... More 

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1 Thank Wayne L
Cleveland, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 5, 2015

The only thing which i liked was location. I stayed there with my friend for two days. Hotel's staffs are rude and unhelpful. during our check out we asked for carrying our luggages coz our room was far away from reception, but unfortunately they rejected. We forced to carry them by themselves which was extremely hard coz it was kind... More 

Helpful?
1 Thank Harem B
Level Contributor
3 reviews
3 of 5 stars Reviewed October 2, 2015

So after booking the hotel after looking at all the excellent reviews early summer we were excited and majorly looking forward to the holiday.. reading reviews on a weekly basis, they got worse and worse and we found ourselves ( Me (19) & Boyfriend (20) ) getting nervous about what lay ahead. Room - On arrival, we were told our... More 

Helpful?
Thank hannahburrows
Sheffield, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 1, 2015 via mobile

Staying at hotel at the moment. We were the biggest fans last year and came back because we loved it! Hotel closes on the 8th which first choice did not inform us. No coffee "as there is a problem "no orange ,no butter. Entertainment team none existent which resorted to a group of young men "breaking in" to entertainment office... More 

Helpful?
Thank Alison P
Dundee, United Kingdom
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed September 29, 2015

Stayed here for a week, and the over all experience was 5/10 The hotel staff at front desk must not have had relations training as they were very rude and short with us any time we spoke to them. The room we stayed in was was at the club rooms, and was clean and tidy. This was cleaned every day,... More 

Helpful?
Thank Debzywoo
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 14, 2015

The hotel service was not 5 star, more like 2 star... Below standard and I question why the tour operator classed this hotel as 5 star... The hotel only had reservation for only 1 room instead of 2.. Spent 60 mins arguing with hotel reception to allocate 2 rooms ( As originally booked) Security box was broken Air Conditioning broke... More 

Helpful?
1 Thank seaweedpete2015
Hull
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed September 3, 2015

We were 2 families of 4, including children 8,9,10,11. I had also read the reviews and nearly cancelled so was actually pleasantly surprised. Check in - Very nice lady on reception got us checked in quickly and no fuss, got the bell boy to take us and cases to rooms. Her English wasn't perfect but better than our Turkish! Rooms... More 

Helpful?
1 Thank Suba68
Iran
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 3, 2015 via mobile

Kervansaray hotel is amazing. The pool, the food, our room is very nice. We had great fun with the animation team. The service is good and the staff is doing everything what they can. We definitely want to come back. Special thanks to Guest Relations Yelda and Muge.

Helpful?
1 Thank tannazsgho
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Beach (25)
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Double Twin Club Room with Balcony (40)
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Double Twin Standard Room with Balcony (35)
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