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Kervansaray Resort

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Kervansaray Resort
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1,425 Reviews from our TripAdvisor Community

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Showing 433: English reviews
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London, United Kingdom
Reviewed 2 weeks ago via mobile

We stayed at Kervansaray in late July for 2 weeks. The hotel was nice but I wouldn't say it was a 5* more like a 4*. The views were amazing. The dolmus ran frequently into the town centre, it was about 20-30min journey, you couldn't walk anywhere as everything was too far. The hotel staff were friendly but nobody went...

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Helpful?
Thank djfarrie .
Manchester, United Kingdom
Reviewed 3 weeks ago

well where do I start . we reached the hotel no rooms were ready was told to leave cases and go and get food was not advised where the restaurant was , the food was ok to begin with as the week went on the food was less and less, they ran out of most drinks they must have served...

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Thank jeanie04
Reviewed January 17, 2017 via mobile

Very nice hotel good service good food the only complaint is if u book a family room ensure it's close to reception we were a ten minute walk from reception lots of steps but after we asked to move we were round the bottom right at the end of the restaurant and the rooms were very big modern and spacious......

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Thank Sue M
Reviewed January 11, 2017 via mobile

My wife and I stayed here for our honeymoon. Even though it was the last week of the season and it wasn't very busy, the staff were on point and very accommodating. The spa is amazing as we had 3 hour spa packages and felt so relaxed after. This is a hotel I would go back to year after year...

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1Thank Andrew B
Manchester, United Kingdom
Reviewed January 4, 2017

The hotel is built on a huge complex and very well done despite some negative reviews. Yes the windows may need a polish here and there but the staff are friendly, the food on offer is plentiful and varied, drinks are local but fine, the pool areas are clean and well maintained. For value for money you can't knock it,...

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1Thank camperchick2015
Reviewed November 11, 2016

went mid oct 2016, very close to the airport, taxi £25, hotel is massive, on the mountain, so there about 7 "streets" going down from the main building, we stayed in a bungalow on level 2, levels 4-7 is climbing stairs but not too bad, if you don't like nature don't go there and leave bad reviews after. it's very...

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2Thank Olga G
Kervansaray H, Guest Relations Manager at Kervansaray Resort, responded to this review

Dear Olga G, Let us express our sincere thanks and appreciation for your kind words and to be given the opportunity to extend our hospitality. We all strive to make our guests stay a memorable one with offering a warm and genuine service. One of our main goals is to offer delicious culinary and it is great to see that...

Reviewed November 7, 2016

Hotel was ok,never a 5 star,more a 3.5 star,room was clean,most of the hotel was clean,food was ok,we went end oct and it was winding down,snack bar moved into restaurant,very little entertainment,there did seem to be a problem with the cola supply but it was sorted eventually,they didn't run out of anything else while we were there,aqua park was good...

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1Thank Natasha H
Kervansaray H, Guest Relations Manager at Kervansaray Resort, responded to this review

Dear Natasha H, Let us express our sincere thanks and appreciation for your kind words and to be given the opportunity to extend our hospitality. We appreciate your kind words about the quality drinks, stunning location and the cleanliness of our hotel. We all strive to make our guests stay a memorable one with offering a warm and genuine service....

Reviewed November 4, 2016 via mobile

Arrived on the 19/10/16 for a week.when we got there it looked fab I had 5 children with me and my partner and mate Lloyd.rooms where clean and change ever day the cleaner did her job in pride.the first day we where just chilling on the decking fishing etc.when we to get food it was brill pizza burgers etc.we then...

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1Thank Mark L
Kervansaray H, Leiter Gästebetreuung at Kervansaray Resort, responded to this review

Dear Mark, Thank you for taking the time to rate us. We are sorry to hear that our services did not meet your expectations. Please rest assured that this does not reflect our normal standards. Our staff is continuously working for guest's happiness and your precious comments will help us to improve our services. We hope that we can show...

Tehran, Iran
Reviewed October 31, 2016

we traveled to turkey and stayed in kervansaray for our honeymoon. the staff were so friendly hospitality people . every things was the best and offer to tripadvisor user to examine it.. best regards.

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1Thank Reza306
Kervansaray H, Guest Relations Manager at Kervansaray Resort, responded to this review

Dear Reza306, Thank you for sharing your Kervansaray Bodrum Resort Hotel experience with fellow TripAdvisor readers. Firstly, we would like congratulate you for your wedding, it’s a very big honor you have chosen to get your honeymoon in our Kervansaray Bodrum Resort Hotel. It has been a delight and honour in being your host and we are pleased to hear...

Reviewed October 31, 2016 via mobile

This hotel is not a 5 star lucky if it's a 3 star. Everything closing around us, cold food, hardly any drinks, one restaurant open, no kids club or entertainment. The manager was rude and unhelpful and even he said he wouldn't eat the food. We paid to move hotels so we could eat and drink.

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1Thank Clare R
Kervansaray H, Leiter Gästebetreuung at Kervansaray Resort, responded to this review

Dear Clare, We thank you for taking the time to share your comments about your stay. It saddens us to hear that your stay did not turn out as you'd hoped because we are constantly working to meet the expectations of our dear guests. We will check your feedback and forward it to the appropriate service. We hope to have...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Beachfront
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Room Service
  • Business Center with Internet Access
  • Multilingual Staff
  • Conference Facilities

Additional Information about Kervansaray Resort

Address: Zeytinlikahve Mevkii, Torba 48400, Turkey
Location: Turkey > Turkish Aegean Coast > Mugla Province > Bodrum > Torba
Price Range: $43 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kervansaray Resort 5*
Number of rooms: 420
Reservation Options:
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Also Known As:
Kervansaray Hotel Bodrum
Kervansaray Resort Bodrum
Hotel Style:
#12 Spa Hotel in Torba
#13 On the Beach Hotel in Torba
#14 Luxury Hotel in Torba
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Questions & Answers

Here's what travelers have asked, with answers from Kervansaray Resort staff and other travelers.
73 questions
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Questions? Get answers from Kervansaray Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“dont go its not worth it”
 of 5 bubbles jeanie04, 3 weeks ago | Read review
“Club rooms are far away from the reception and pool areas which is good for peace but not for views!”
 of 5 bubbles camperchick2015, Jan 4, 2017 | Read review
“if getting a bungalow ask for levels 1-3, no stair climbing”
 of 5 bubbles olgagM8469JS, Nov 11, 2016 | Read review
“village rooms are the best rooms.”
 of 5 bubbles Reza306, Oct 31, 2016 | Read review
“bungallows starting with number 8 and 9 - sea views or hotel 3rd floor with terrace all round”
 of 5 bubbles 517frankry, Oct 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question