Nice Hotel, great Infinitypool, most of the Time the Team did a good Job. Sometimes the Music is very loud, but when u ask the Animationteam, they fix it. Food is ok, Rooms are clean. Bester book a room in the main house.
This is our second time at this hotel and we are very happy with our decision. The service is great. wonderful sea view rooms including view of the infinity pool. Thank you to all the staff who are courteous and helpful. Thanks also to Fatma and Burak, who are always present and try to fulfill all wishes. We'd love to come back.
10 days of nice stay from 18.- 28.9.2022, extensive complex interestingly located on several connected floors on a steep slope to the beautifully clear sea. High level service, very helpful and friendly staff. It is very careful about cleanliness, hygiene and all comfort. The food in general is excellent, except for the scrambled eggs for breakfast, which were perhaps made of powder or some substitute (unsavoury, watery) and I missed the toaster. Turkey lacked a more diverse selection of everything, especially fruits - I go to Turkey regularly every year and I can compare. Blocking sun loungers by the pool and on the beach overnight towels do not solve the hotel, as well as a rather loud production after 22.00 hours sometimes well over midnight, which may not be appreciated by everyone living in the area. The hotel is very suitable for families with children and younger grades, wonderful pool, beach, space for proficient swimmers. It was a nice stay, but next time I prefer to choose a more intimate urban environment. CZECH: 10 dní pěkného pobytu od 18.- 28.9.2022, rozsáhlý komplex zajímavě umístěný v několika spojených patrech v prudkém svahu ke krásně čistému moři. Služby na vysoké úrovni, velmi ochotný a přátelský personál. Je velmi dbáno na čistotu, hygienu a veškeré pohodlí. Strava obecně je výborná, až na míchaná vejce k snídani, která byla snad z prášku nebo nějaké náhražky (nechtná, vodnatá) a chyběl mi toustovač. Na Turecko chyběl rozmanitější výběr všeho, hlavně ovoce - do Turecka jezdím pravidelně každý rok a mohu porovnávat. Blokování lehátek u bazénu a na pláži přes noc ručníky hotel neřeší, stejně jako dosti hlasitou produkci po 22,00 hodině někdy až hodně přes půlnoc, což nemusí ocenit všichni, bydlící v okolí. Hotel je velmi vhodný pro rodiny s dětmi a mladší ročníky, nádherný bazén, pláž, prostor pro zdatné plavce. Byl to pěkný pobyt, příště ale raději zvolím komornější městské prostředí.…
As an ex Housekeeping Manager for a very well known British Hotel Brand. We found this hotel outstanding, from room cleanliness to management. Nothing was too much trouble for any staff member, all spoke English and with a smile. Every morning we witnessed cleaning of every area, even the garden attentively attended too, all cleaning products locked away which was good to see as children present. The Manager Fatih 'Manager of reception' thankyou, so friendly and helpful. A very special thankyou to 'SERDAR' lobby bar, from the first hello, he couldn't do enough, thankyou for making special memories for us, we love you and hope to see you very soon. Hospitality 110% in comparison to many other destinations we've visited. Abdurhman outstanding, always in our hearts and lovely Saha, thankyou, every morning with a smile and flowers with my coffee. Can't wait to come back with our children and again on a longer stay together. ALREADY' recommended to family, friends, clients, all associates. THANKYOU BLUE DREAMS for the best holiday ever. Deb and Si x…
Beautiful views! Great food. Animation team always looked after us. Highly recommend Sebastian boat cruise & hotel spa. Great quality hotel. Reviews said hotel needed maintenance and better wifi but have to disagree as wifi works 95% of the time, even on the hotel beach.
Fantastic holiday as a couple, the animation team in particular couldn’t do enough for me! Great holiday. Really attentive to us and made us feel special. Special thanks to Fatima of guest relations, Sefa on the bar and AJ around the pool. We loved it.
It was may second time in hotel with a group of my friends!!!!! We loved everything - food was great, rooms in hotel beatifull, views are woooww But the best part is staff. We loved our waiter Abdurahman ( Wojtek) he was our angel, Fatma the menager is amaizing , and the main Manager Burak wa so helpfull and nice. We had amaizing time and we will come back for sure.
Ege and entertainment team great, bar staff lovley and great views, rooms a**** Town close by taxi Drinks good Lovely beach Cleaning staff helpful Welcomng and clean Food ok but repeated Shop on site Hairdressers
This was our second visit to Club Blue Dreams and we are already looking forward to our third.Amazing views, good varied choice of food and great entertainment, but above all the staff are exceptional. A special thanks to Fatma (guest relations manager) who is always so lovely and really makes a difference and to the general manager who we had the pleasure to meet on this visit.
An honest review from a couple who like a quality holiday.I appreciate everyone is different with various levels of expectations as I work in the travel industry so I will write a review based on this. I expect that in its prime, this was once a beautiful hotel but unfortunately this hotel is now very unloved with terrible service. Its a 3 star at best. It is dirty, in most areas indoors and out.I read some reviews that said this so I went prepared with cleaning wipes which unfortunately I did use. The food is awful.Really awful, No cooking station for fresh omelettes or eggs of choice freshly cooked.I have never been to an all inclusive that does not do this nor have I stayed in a hotel that doesnt provide the basics....toast! ( toaster)the plates were dirty, tables dirty and the whole 10 days we were there, the glass tiling behind the bread was filthy and not cleaned at all. Particularly after covid you would expect hand gel use to be encouraged in dining area.None was provided.The toilets rarely had soap in the dispenser and were not cleaned. The cleaning staff looked as if they needed a good wash themselves.The room was not clean on arrival and all they did was throw the duvet back and tuck it in.we did not see any cleaning products used or a mop or broom in sight! We checked every cleaners trolley so this I can assure you is not exaggerated. On our first day we were put in a room with NO windows! It was like an underground bunker.you had no idea what time of day it was.These rooms are underneath the swimming pool!There were a group of four at reception when we arrived who were very upset and angry about it. Our room was changed on day 2.How they can justify offering rooms with no daylight is unknown to me.Shocking! Customer service at reception was dreadful.Its a big resort and you were expected to find your room and no info about hotel facilities.English is not widely spoken and the reception manager kept standing outside for a fag break! The spa was absolutely filthy and very run down.The spa pool you couldnt use.It looked as if It had just been left.to rot.There was glass around it that looked as if it hadn't been cleaned for years. The entertainment was the usual butlins standard you'd expect from this standard of hotel so no surprises there. However the volume of the music was so loud and outdoors it was like a club in Ibiza! This was a family hotel ! English/english speaking tourists were a minority and was predominately polish eastern european and Russian so if this bothers you then be warned. To summarise, this is a very poorly represented hotel that maybe when first built was lovely however its no longer the case.It now needs a complete overhaul and refurbishment and a bloody good clean!That alone, is a simple improvement that could be stepped up immediately. The food and hygiene standards were questionable and on day 2 I was very poorly with nausea and vomiting.Day 3 my partner experienced the same.I'm sure we won't be the Only ones. Needless to say we did not eat much for the 10 days and only ate when being hungry made it essential.We had to get a return taxi ride 20 euros per day to go into Bodrum city to eat. The plus is drinks coffee and bottled water and icecream were unlimited and nice. If its sunshine nice scenery from pool your after and not fussy about anything else then this is the place for you. We would not recommend this hotel to friends colleagues or clients. Sorry Blue Dreams but all in all it was a Blue nightmare for us!…