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Swissotel Ankara

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#6 of 174 Hotels in Ankara
Certificate of Excellence
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1 room 2 adults 0 children
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Swissotel Ankara
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396 Reviews from our TripAdvisor Community

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Showing 195: English reviews
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London, United Kingdom
Reviewed 2 weeks ago

Lunch at Swissotel. We spent 6 weeks there 2 years back when we moved to Ankara whilst flat-hunting, and still live within walking distance. We still visit occasionally for a weekend treat, lunch or brunch. I visited with my wife for Saturday lunch. We were offered a bottle of Pellegrino without asking which we declined. Neither of us wanted water,...

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Helpful?
Thank LondonGenie
SwissotelAnkara, Public Relations Manager at Swissotel Ankara, responded to this review

Dear LondonGenie, Thank you very much for your online review, which we thoroughly discussed and feel we owe an apology for the inconvenience caused. At Swissotel Ankara, we take guest satisfaction very seriously and work hard to find the underlying cause of any complaints. After discussing the issue internally and conducting several inquiries, we found out that we missed the...

hemel hempstead
Reviewed March 9, 2017 via mobile

I stayed here for three nights and found the staff and facilities to be first class. The hotel is found in a quiet part of Ankara however a number of shops and restaurants can be found within walking distance of the hotel. I would recommend the pool and Hammam- well worth a visit.

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Helpful?
1Thank pnetster
SwissotelAnkara, Public Relations Manager at Swissotel Ankara, responded to this review

Dear pnetster, Thank you very much for your reviews after your recent stay at Swissotel Ankara . We try our best to provide the expected service to our guests and guest satisfaction is our reward. We truly appreciate it when guests take time out of their busy schedules to provide us with feedback about our hotel and services. We look...

Ankara, Turkey
Reviewed March 4, 2017

It is a five star hotel located at the quite district of Ankara. The hotel has an easy access by car or by walk. The rroms are very clean and comfortable. I also like the restaurant and the café of the hotel. If you do like cream cakes, please try their specialties. The hotel has a nice spa facilities and...

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1Thank Ebru A
Izmir, Turkey
Reviewed February 16, 2017

Ugly building, in a modern, not too central district of Ankara gives you one of the best price/performance ratio for hotels in Ankara. I find Ankara rather dull and unattractive; but this hotel has some nice touches to it that relaxes me. The staff is great pretty much everywhere (except a not-so-nice guy in the gym); very professional front desk...

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Helpful?
Thank Tunc A
Istanbul, Turkey
Reviewed January 16, 2017

I stayed for one night on the night of December 18, 2016 1. Front desk staff was proffesional and very helpfull 2. Porter staff was stif and though helpfull - were grim and resentfull ( we had 4 boxes of conference material sent before hand of which one had burst open at time of delivery....) although all three were tipped...

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Helpful?
Thank Karamozak
Tokyo, Japan
Reviewed November 20, 2016

Nice atmosphere, ambiance and great turkish hospitality. Hotel needs some renowation but staff covers these small details professionally. On the other hand location of hotel is so quiet and 10 min away from the city. Lots of bus alternatives to the city and much more important thing is secure

Review collected in partnership with Swissotel Hotels & Resorts
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Helpful?
1Thank 321keitah
SwissotelAnkara, Public Relations Manager at Swissotel Ankara, responded to this review

Dear 321keitah, Thank you very much for your kind review after your recent stay at Swissôtel Ankara. We try our best to provide the expected service to our guests and guest satisfaction is our reward. We truly appreciate it when guests take time out of their busy schedules to provide us with feedback about our hotel and services. We look...

Reviewed October 31, 2016 via mobile

If you are a global business traveller you will realize that this Swiss Hotel may not be similar to the other ones. We asked two twin beds and the room we were given was very small, besides the two beds were small narrow impossible to sleep comfortably, pillows also were very very uncomfortable. The only positive thing in the room,...

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Helpful?
Thank Tuba C
SwissotelAnkara, Public Relations Manager at Swissotel Ankara, responded to this review

Dear Tuba C, Thank you for taking the time to share your review regarding your recent stay with us and we appreciate your feedback. We are truly sorry to hear that we were not able to meet your expectations during your stay at general. We pride ourselves in providing guest experiences that are seamless and we clearly did not meet...

Vienna, Austria
Reviewed October 22, 2016 via mobile

I stayed at the Swissotel twice in the space of two weeks, once for two nights in September, and the second time for a night in October. As this was the first time that I was staying at the Swissotel chain, I have to admit that my expectations for a hotel in this star category (which is pitched at the...

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2Thank S S
SwissotelAnkara, Public Relations Manager at Swissotel Ankara, responded to this review

Dear S S, Thank you for staying with us during your recent visit and for taking the time to share your positive comment with us. Feedback such as yours is very valuable and will help us to improve our service and product. We are glad to hear that we in general met and in some areas even exceeded your expectations...

Frankfurt, Germany
Reviewed October 12, 2016

the Hotel is quite nice. very comfortable and clean room with a big bathroom. check in and check out was fast. rich breakfast buffet. it would be nice when the staff in the Restaurant could speak a bit more english. Overall very nice stay, I would go there again.

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Helpful?
2Thank Tobias L
SwissotelAnkara, Public Relations Manager at Swissotel Ankara, responded to this review

Dear Tobias L., Thank you very much for your reviews after your recent stay at Swissôtel Ankara . We try our best to provide the expected service to our guests and guest satisfaction is our reward. We truly appreciate it when guests take time out of their busy schedules to provide us with feedback about our hotel and services. We...

Tehran, Iran
Reviewed September 10, 2016

I stayed in Swissotel Ankara for two days in the beginning of September, I found the hotel like home, very calm, extremely friendly and well managed with really the swiss quality. The distinguishing items of this hotel can be listed as below: 1- friendly behavior of all the hotel crew in a way that you think yo know them from...

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Helpful?
1Thank sepehrmaleki
SwissotelAnkara, Public Relations Manager at Swissotel Ankara, responded to this review

Dear Sepehr Maleki, Please accept our sincere thanks for spending your precious time to share your kind and wonderful detailed feedback. We will share with our team; they will for sure be great full by your comments. We are happy to hear that your expectations have been answered from a 5 star hotel with our services. Please rest assured that...

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Pool
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Swissotel Ankara

Address: Yildizevler Mahallesi | Jose Marti Caddesi No: 2, Ankara 06550, Turkey
Location: Turkey > Ankara Province > Ankara > Çankaya
Price Range: $81 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Swissotel Ankara 5*
Number of rooms: 147
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Also Known As:
Swissotel Ankara Hotel Ankara
Swissotel Hotel Ankara
Hotel Style:
#1 Family Hotel in Ankara
#4 Romantic Hotel in Ankara
#4 Business Hotel in Ankara
#6 Luxury Hotel in Ankara
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Questions & Answers

Here's what travelers have asked, with answers from Swissotel Ankara staff and other travelers.
4 questions
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Tehran Province, Iran
usa
over a year ago

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Questions? Get answers from Swissotel Ankara staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Executive floors are better in general, except the executive lounge is probably the worst part of the deal. Reserve in advance for massage.”
309tunca, Feb 16, 2017 | Read review
“rooms in 4th floor a re good”
sepehrmaleki, Sep 10, 2016 | Read review
“the upgrade for the business level was worht it”
MadalenaML, Sep 6, 2016 | Read review
“front side tends to be quieter than the back side”
SiliconGuy101, May 6, 2016 | Read review
“haven't had a bad room yet.”
Bufoid, Mar 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question