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Crowne Plaza Manila Galleria

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Crowne Plaza Manila Galleria
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733 Reviews from our TripAdvisor Community

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Showing 704: English reviews
Makati, Philippines
Level Contributor
81 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

I have stayed in this hotel for about 7 days every month since July, and I must say my experience was not consistent. I am a platinum elite member and during one of our stays we were upgraded to a larger room, but for succeeding stays, we were not offered any upgrades even if the hotel is not full. PROS... More 

Helpful?
Thank Sunkissedguy
Philippines
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

I stayed here for 5 days and this hotel was definitely one of Manila's best. Staff were friendly and courteous, beds were too comfortable which made working pretty much impossible (lol), loads of option for buffet breakfast (lattes were included btw and you can have it to go) and for your inner shopaholics, they have easy access to the shopping... More 

Helpful?
Thank Mitzell T
Level Contributor
10 reviews
10 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

I stayed here for over a month during a business visit. I think overall this hotel is not the best I've seen and definitely not value for money given the rate they charge guests. I think the food options in the mall next to this hotel are better than what they provide within. Overall an average experience and would not... More 

Helpful?
Thank Kaustubh M
Melbourne, Australia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I've stayed in Crowne Plaza hotels in several different countries and this one was in a poor state of repair. Lobby and entry all nicely polished. Check in was very smooth. The room had a very dated appearance, wallpaper was peeling off the walls, electrical sockets not secured to the wall, the deck was scratched and broken where someone had... More 

Helpful?
Thank Mark I
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for taking the time to share your feedback regarding your recent stay. Please accept our sincere apologies for the challenges that you experienced as that is certainly not indicative of the level of service that we pride ourselves on. We cautiously maintain our property. Rest assured that this will... More 

Tamuning, Mariana Islands
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at this property for 1 night recently and my only regrets was I wish I could stay longer! This is a great property located adjoining to Holiday Inn. It's a step up from the Holiday Inn and room are very spacious. My favorite is the room large bathroom. Staff are very attentive and property are well kept and super... More 

Helpful?
Thank sunardi l
Quezon City, Philippines
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Our room has 2 double beds and is bigger than your usual standard deluxe room. The hotel offers basic amenities. Interior design is a bit plain and old. Swimming pool is small, dilapidated and crowded during our stay. The hotel has a direct connection to a mall, Robinsons Galleria. It also offers many parking spaces.

Helpful?
Thank Carlou G
Dubai, United Arab Emirates
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is good, nice location, good amenities however the rooms start to get old and need refurbishment to stay up to date. Breakfast is good and the staff are friendly/helpful. The gym is well equipped however it was under renovation during my last visit. The area from the crowne plaza going to the swimming pool has a terrible fried... More 

Helpful?
Thank Rokross
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. We thank you for sharing to us your experience. It gives us joy to know that you liked the location of our hotel, its amenities and the friendliness of our staff. We have taken notes, and we appreciate your suggestions which will help us identify areas for improvement. We look forward... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Good service and spacious room. But furnishing in room is a bit old. Shower head is faulty and spoilt my shower experience everyday. Overall still a decent stay but will reconsider other options at comparable pricing before choosing it again.

Helpful?
Thank Danny N
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for sharing to us your feedback. I am sorry for the challenges you experienced. Rest assured that this will be raised to the concerned department and we will be doing our best to address the points shared. We hope to welcome you again on your next visit. All the... More 

Kuala Lumpur, Malaysia
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Good location for my purpose. A plus point is the Robinsons Mall which is connected to it. Good selection of restaurants should you get tired of hotel food or can't be bothered to brave the traffic. The staff are extremely friendly and eager to please. House-keeping was excellent and the 7Corners Buffet Breakfast offers a huge choice catering to even... More 

Helpful?
Thank ieatloveandpray
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. It was our pleasure to have you as our guest. We are happy to hear that you've seen the improvements made. Thank you for sharing to us your experience. I apologize that you were not fully satisfied with the pillows that were prepared in your room. Please let us know the... More 

Pune, India
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Just had an overnight stay at CP Ortigas. I always prefer Crown Plaza properties as recognition for IHG top tier members is much better as compared to other IHG properties (HI or HI E), however this particular Crown Plaza didn't offer what most CP properties offer like Upgrade to Club room, and Lounge access even for platinum members. After i... More 

Helpful?
Thank vashish29
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. We appreciate that you have taken the time to share to us your feedback. Thank you for being a loyal member of IHG. It saddens us knowing that we were not able to meet with your expectations. With regards to your complimentary upgrade, it is base on the next room category... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair access
Food & drink at the hotel
Seven Corners
Seven Corners
Cuisines: Japanese, Sushi, Asian, Chinese, Filipino, Seafood, International
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Manila Galleria soars into the sky above the bustling Ortigas. Step into the opulent, light-wood Lobby and staff will take care of your luggage. You can head straight to your stylish room, with high-speed Internet, or check emails with wireless Internet in the Lobby's Agenda cafe. You can ask the Crowne Meetings Director to tailor our 15 meeting rooms, all with wireless Internet, to your needs. Host receptions for 1,500 people in our sumptuous Grand Ballroom or invite colleagues to a boardroom. A staffed Business Centre is at hand. ... more   less 

Additional Information about Crowne Plaza Manila Galleria

Address: Ortigas Avenue, Corner Asian Dev., Bank Avenue, Quezon City, Luzon 1100, Philippines
Location: Philippines > Luzon > Metro Manila > Quezon City
Price Range: $114 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Manila Galleria 4.5*
Number of rooms: 263
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Agoda, IHG, Travelocity, Priceline, Odigeo and Hotwire so you can book your Crowne Plaza Manila Galleria reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Manila Galleria Hotel Quezon City
Crowne Plaza Quezon City
Galleria Manila Crowne Plaza
Hotel Style:
#2 Business Hotel in Quezon City
#5 Luxury Hotel in Quezon City
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