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Crowne Plaza Manila Galleria

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Crowne Plaza Manila Galleria
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720 Reviews from our TripAdvisor Community

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Showing 693: English reviews
Toronto, Canada
Level Contributor
41 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here recently for about 2 weeks and was a pleasant stay as always. everyone, from the security guards, bellman, front desk agents namely Denisse, housekeeping, restaurant staff (Jessie) etc were excellent. The only downside is that the rooms look tired now. The carpet seriously needs updating. They look very dirty

Helpful?
Thank Paraug99
Muntinlupa, Philippines
Level Contributor
192 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 211 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Minus the initial confusion confirming my reservation, I rate this hotel a perfect 10 for value. Stayed at the presidential suite and I was pleasantly shocked to hear that the rate (P11,000) was so low it is the cost of a regular room in Singapore. I then started to imagine how presidential the presidential suite I booked, site unseen, was.... More 

Helpful?
Thank Angelito P
Level Contributor
5 reviews
4 of 5 stars Reviewed 4 days ago NEW

Good experience at crowne Plaza. Shopping mall on next door. Many food variety in shopping mall. The best is chinese dim sum restaurant at fourth floor unlimited at 1200peso. I took brunch there. The only problem it is at centre of traffic which might took longer time to travel out of manila. Consiege is helpful to get a realiable cab... More 

Helpful?
Thank sambtbt
Sheffield, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here for 3 months whilst away with work and really enjoyed my stay, I didn't want to leave. All the staff were very friendly and I was well looked after. I'd happily come back the next time I'm over there. One day I had a leak coming through the ceiling and with 15 minutes the team had changed... More 

Helpful?
Thank Craig T
Derby, United Kingdom
Level Contributor
87 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

This is a very busy hotel within the walking distance to ARB. Good for short business trips. Huge rooms with a nice bathroom. The hotel is connected to a shopping mall. The lobby is good and the customer service were excellent.

Helpful?
Thank Aryansooren
San Francisco, California
Level Contributor
59 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I have to choose between Crowne Plaza or next door hotel. I choose this since I did not try this product yet. I came in past midnight with airline crews checking in and one dramatic guest who need attention as he was being check by a nurse. Anyway the check-in was not special and the first thing I notice was... More 

Helpful?
Thank raymond c
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. I have just learnt of the Internet problems that you experienced at the hotel during your stay. Please let me offer you my most sincere apologies for not being able to provide this very basic service. I can certainly appreciate that in this day and age one has the right to... More 

Sangkha, Surin, Thailand
Level Contributor
59 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is one of two main conference/seminar hotels in Manila, they said; and I was running a two day seminar here! I arrived in the middle of the night and that was fine! Getting from the airport at that time of night is relatively easy because day time traffic around the hotel is a nightmare. My room was on the... More 

Helpful?
Thank duncanwil
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for sharing to us your wonderful experience. It gives us joy hearing that you had a spectacular stay at our hotel. It also gives us delight to know that you were satisfied with our products and services, and our staff were able to make your stay a great one.... More 

Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I was pleasantly surprised by the friendliness and approachability of the staff at Crowne Plaza Hotel while on a business sharing trip. Myself and a team of 20 members also stayed at the Crowne Plaza overall felt that the staff were cordial and provided much needed assistance including patiently taking the time to answer our questions which was a big... More 

Helpful?
Thank Clairvoyant9
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. We appreciate that you have taken the time to share to us your feedback. Our staff are truly the gem of our hotel. We thank you for your recognition towards our effort in providing excellent service. We can't wait to share this to everyone, as this will surely be a source... More 

Manila
Level Contributor
39 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Location -- Crowne Plaza is connected to Robinson's Galleria, and near to Podium and SM Megamall. It's also in Ortigas CBD. So it's centrally located for both business and leisure purposes. Just outside the hotel, you can flag down taxis or hop on a UV Express (a form of carpool-style public transportation in the city). Ambiance -- It's a busy... More 

Helpful?
1 Thank Lex R
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for sharing to us a detailed review of your recent stay. We are happy to hear that you had a great staycation with your friends. We appreciate your wonderful comments, and this will be shared to our team. We can't wait to welcome you again for another memorable staycation... More 

Singapore
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for 3 nights for business recently. Warmly welcome into the main entrance and there was a security screening on our bags with metal detector. The front desk asked for my ID to ensure that I'm the actual guest of the room when my keycard is not validated properly. This hotel make me feel safe. I was upgraded to... More 

Helpful?
Thank Conjurer
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for choosing Crowne Plaza Manila Galleria and for taking the time to write a detailed review of your stay here on TripAdvisor. It was our pleasure to have you as our guests and I am pleased to learn that you have thoroughly enjoyed your stay. We are very grateful... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Food & drink at the hotel
Seven Corners
Seven Corners
Cuisines: Japanese, Sushi, Asian, Chinese, Filipino, Seafood, International
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Manila Galleria soars into the sky above the bustling Ortigas. Step into the opulent, light-wood Lobby and staff will take care of your luggage. You can head straight to your stylish room, with high-speed Internet, or check emails with wireless Internet in the Lobby's Agenda cafe. You can ask the Crowne Meetings Director to tailor our 15 meeting rooms, all with wireless Internet, to your needs. Host receptions for 1,500 people in our sumptuous Grand Ballroom or invite colleagues to a boardroom. A staffed Business Centre is at hand. ... more   less 

Additional Information about Crowne Plaza Manila Galleria

Address: Ortigas Avenue, Corner Asian Dev., Bank Avenue, Quezon City, Luzon 1100, Philippines
Location: Philippines > Luzon > Metro Manila > Quezon City
Price Range: $93 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Manila Galleria 4.5*
Number of rooms: 263
Reservation Options:
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Also Known As:
Crowne Plaza Manila Galleria Hotel Quezon City
Crowne Plaza Quezon City
Galleria Manila Crowne Plaza
Hotel Style:
#2 Business Hotel in Quezon City
#5 Luxury Hotel in Quezon City
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