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Crowne Plaza Manila Galleria

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Ortigas Avenue, Corner Asian Dev., Bank Avenue, Quezon City, Luzon 1100, Philippines
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Crowne Plaza Manila Galleria
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641 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 5 days ago NEW

Crowne Plaza is one of my favorite hotels around the metro. At least twice a year I stay in this hotel to pamper myself and have a relaxation. I keep on coming back simply because of their outstanding customer service aside from of course a cozy room and wonderful amenities. My very recent experience was last January, the hotel rooms... More 

Helpful?
Thank Paul B
Singapore
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We stayed for 4 days 3 nights from 27-30 Jan. We hardly spend time in the room as we had to leave early in the morning for our event and returned around 10pm. The hotel room is clean and front desk staff were friendly. However there are a few details that I believe the hotel should improve. 1. There were... More 

Helpful?
Thank Mommychua
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. We appreciate that you have taken the time to share to us your feedback. We welcome feedback especially from our valued guests like you. I am sincerely sorry that we were not able to exceed or at least be at par with your expectations The feedback we receive from our valued... More 

Quezon City, Philippines
1 review
5 of 5 stars Reviewed 1 week ago via mobile

I checked in this hotel last week with my sister. Though Crowne may be known as a business hotel, I really enjoyed my stay even if it was just for leisure. I felt welcome the moment I arrived as the bellman greeted me and helped me with my things. As for the ambiance, it was cozy and sophisticated. Hotel staff... More 

Helpful?
Thank mylittlekailey
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Many thanks for sharing to us your experience. It was great to hear that you were satisfied with almost all our products and services. Thank you for appreciating our rooms and facilities, food at Seven Corners Restaurant and services rendered by our staff. We look forward to serving you again soon.... More 

Manila
Level Contributor
193 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 1 week ago

We got upgraded to a suite during a conference. Spacious living room, separate toilet , very spacious main toilet with bath tub as well as bedroom and a nice corner view of Ortigas facing Corinthian gardens - Meralco. Breakfast options at 7 corners was likewise good, cold cuts, congee, sushi, breads, Indian dishes and flowing coffee make it at par... More 

Helpful?
Thank H C
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. We appreciate your wonderful comments. It was our pleasure to have you as our guests and I am pleased to learn that you have thoroughly enjoyed your stay. Thank you for appreciating our rooms and its amenities. We will be delighted to share it with the management and staff. We hope... More 

Bangkok, Thailand
Level Contributor
92 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I usually stay this hotel. It's good location and ok hotel. I always want to know about fitness time. I tried to find from the web but not really mention it. I found out that the gym is located at holiday inn , which is next to the hotel but not really convenient, breakfast is good. .

Helpful?
Thank triptostar2015
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Many thanks for taking the time to write us your feedback and for choosing to stay with us. The operating hours of our gym is from 6:00AM to 10:00PM. To know more about it, you may visit our website, under the hotel's features. I am pleased to know that you liked... More 

London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed for 10 days on business, hotel lacks a lot of what i would expect from a crowne plaza. Rooms are clean and ok but noise is a problem from the streets, pool is 4ft deep and food is not great. Working UK times also limits the food and options a lot more. Gym is shared and ok but most... More 

Helpful?
Thank Burdon80
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. We appreciate that you have taken the time to share to us your feedback. I am sorry to hear that we did not come close or be at par with your expectations. We aim to be able support you in your journey to success and your comments value to us. It's... More 

Kent, UK
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From check in to check out I received brilliant service. Checked in very late on arrival and bar/restaurants were closed. I do not usually use room service but I had no option on this occasion, I was very surprised to receive a restaurant quality meal in 20 minutes ( and a couple of cold beers) The hotel is linked to... More 

Helpful?
Thank chriski
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Many thanks for taking the time to share to us your feedback. It was great to hear that you had a wonderful stay with us. We appreciate your recognition towards our effort in providing excellent service. We hope to welcome you back again. All the best, Executive Assistant Manager More 

Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

A very nice hotel but seems a bit "tired." Took taxis from both the airport and malls, and drivers knew the destination. Robinson Mall is attached which is very convenient for picking up groceries or souvenirs. Staff is incredibly friendly and helpful. Swimming pool is only 4' deep. We were offered a "deal" on the breakfast buffet for 1000P each... More 

Helpful?
Thank Pam H
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. We appreciate that you have taken the time to sgare to us your feedback. I am hapy to know that you had a comfortable stay with us and that you liked the location of our hotel and the services rendered by our staff. We hope to continue to provide you with... More 

Sydney
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at Crowne Plaza for two nights during our trip to Manila. The rooms were spacious and clean and all the staff were courteous and excellent during our stay. The hotel is also at a convenient location next to Robinsons Galleria and their breakfast buffet is worth waking up for. The only downsides is that there is no free... More 

Helpful?
Thank AusDonny
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. We thank you for sharing to us your review of your recent stay with us. I am glad to hear that you enjoyed the breakfast at Seven Corners Restaurant and the room provided for you. I am pleased to inform you that the basic internet access is free of charge and... More 

New Hampshire
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Just returned from a 3-week stay. We also stayed here last January 2015 but only for a week (the last week of a particularly busy vacation) so that could be why some things weren't as noticeable then as they were this time around. Crowne Plaza's common areas are spotless, the bed linens are clean, the bed exceptionally comfortable. In addition,... More 

Helpful?
Thank proudmom15
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. We thank you for writing us a detailed review with regards to your recent stay. It is a delightful experience reading your comments on how satisfied you were in some of our products and service. This will be shared to our staff, especially to Gio, Yesh, Karen, Ryan, Odessa and Jess,... More 

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