I stay here every time I come to Manila. A super 5 star hotel at a 4 star price. A friendly staff, excellent food, pool, lounge and great entertainment. Located by the bay and a short drive to the airport. Marc the manager is always helpful
The service was really good especially the concierge. Mr Jed and Jayson assisted me really well and never forgot to greet me every single day. I stayed here for a month and It really felt like home. Thank you so much! -420
Thank you Solid for the good service and Food and Excellent for the good service of Cleaning JP & Joshua and his supervisor Conrad ensure our room was clean I recommend this hotel someday I will be back in this hotel.
This is my second time at this hotel, its one of the best at same catuqary. Its well located ver clean and helpfull staff. Rooms r big and well mentained. Toilets r very clean and equiped with all u need . Services are exellent even maintenance . Robinso manila only 2 minutes walk, rrsturants and others u need very close by . Buffet breakfast is exellent and alot of food choice. For people who smoke shisha its only 1 minute walk . Exellent hotel and staff are the biggest assit .i would like to mentioned the folowing staff for outstanding preformance : MJ , Audrey frnont desck. PJ concierge . Carlo HK and Wilo , Joshua room attedance. Ofcourse othres r good too .
Room attendant : Lester Supervisor : Zyrus I booked here from 14 to 21. SEP. Until now(19th. Sep) I am very satisifed with their room cleaning services. They give me the feedback immediately what I need and very well make a room clean. Thank you for their efforts.
I was a guest in the New Coast Hotel recently. I stayed for 6 nights and my time there was incredible. When I checked in, I was exhausted, sweaty, and just wanted a room so I could shower and get rest. I was a little early for check in and thought I would be resting in the lobby until check in. That angel checked me in. I knew I was eligible for an upgrade but really just wanted any room. She upgraded me and when I walked into my room - WOW!!! I now have a dining area, living room, a separate bedroom, bath and an incredible view of Manila Bay. All the staff were so kind and courteous. Security was always friendly when greeting me and made me feel safe as I entered the property, there were always staff opening the door for me with a big smile and greeting, housekeeping always and so eager to please, pool staff were always ready for your drink or food order, room services menu had many choices to choose from and the food was great, the entertainment in the lounge was splendid. I felt like royalty staying here. New Coast Hotel demonstrates and practices a philosophy on how to treat people with kindness, respect and compassion.…
Old but with gold service ; We stayed for a couple of nights just to relax and experience walking within dolomite sand (we are from cebu btw) twas a good scenery including from our room view.Though the room was’nt like what appear in your ads (quite old within room) but the thing is the Service…The guys who are cleaning our room are good as they always replenish our used stuff (sorry i forgot to get their names as i am very busy everytime they are cleaning) but the guy who is wearing coat never missed to knock on our door every afternoon asking if our room was already clean or if we are in need of anything…i think his name is zyrus.never i experience that kind of service from my previous hotels.These are the Gold within.Almost i forgot the food is also nice. Thank you so much ! From : Crizza Prito Enecillo…
I'm stay almost 2 month in this hotel I'm very happy with this hotel very nice and very clean and all the worker very nice apical house keeping and special supervisor Loretta & Joshua the room attendant always cleaned my room specially change my linen everyday .I recommend this hotel and I rate fullstar.
I love this hotel! i love the ambiance, friendly staff and it is worth the price. however, the rooms need renovation! but i will still stay in this hotel next time. In our hotel room, the Toilet seemed newly-renovated however the walls looks old and is in need of renovation. the furniture is already overused. the carpet looks old bu the view from our window in 23rd floor is amazing.
The service is good specially the cleaning everyday they clean and change everything. The room attendant lester and roy is good at the’re service and communication. They provide everything we need. And the’re supervisor always double check our room if they done the cleaning and give the best of there service. Thats very impressive! Thank you for always keeping our room clean.