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The Pearl Manila

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The Pearl Manila
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300 Reviews from our TripAdvisor Community

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Showing 230: English reviews
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is located well and has great potential. The staff is good. The security guards are friendly and helpful. The rooms are tired and worn. The carpets are old, stained and ugly. The walls could use a fresh coat if paint. The place has potential but us not worth more than 2 stars.

Helpful?
Thank Shaun L
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Had an overnight stay at the hotel. The room was huge and had an old vibe with it. It felt homey. The location is great, it is near the LRT UN Avenue Station. It is near fastfood restaurants and convenience stores. Not raving about their breakfast though. You don't get your money's worth. Asked for the price of one of... More 

Helpful?
1 Thank Maricel L
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 8, 2016

the rooms are too expensive for bad services offering and the breakfast is not included ... style of the room is old , with carpets full of dust . the bathroom is not so clean really bad place to be..never ever

Helpful?
1 Thank mariojin
PearlManila, Manager at The Pearl Manila, responded to this review

Hi Sir, We noted your concern and we apologize about it. We’ll work hard to fix the issue you experienced. Thanks for letting us know. Best regards, Claire Ortiz Rooms Division Manager More 

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Manila, Philippines
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 4, 2016

My family stayed there for 2 nights. - It's weird that their front desk is at the 9th floor. Many unauthorized guest would be able to come in so I would say security was not well thought. When we checked, the floor smelled like food. When we approached the desk, the fronk desk personnel was still swallowing whatever she was... More 

Helpful?
1 Thank JayceeYui
PearlManila, Manager at The Pearl Manila, responded to this review

Hi jcyui23, We regret that our reception is located at the 9th floor. We have security that are posted in all entry point of the hotel aside the cctv that was being monitored 24/7 to ensure security of our guest as well as our staff. Our restaurant and main kitchen is located at the back of the reception that maybe... More 

New York City, New York
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed June 2, 2016

Extremely unfriendly for disabled persons. Service at this hotel is quite lacking. 2 hours to get batteries for the remote control (should have been verified before check-in). Guests troubleshoot problems in the room as evidenced by their lack of room inspection to verify everything works. Nice enough staff but severely incompetent leadership which allows employees to use guest elevators when... More 

Helpful?
2 Thank darren s
PearlManila, Manager at The Pearl Manila, responded to this review

Hi darren s, Our staff are trained to assist our guest most specially disabled guest. We have been considered, friendly hotel for PWD, since pwd group/org are been our frequent guest. We really apologize for your bad experience regarding the delayed in service response, lack of room inspection, usage of the lift. These concerns will be brought to the attention... More 

Manila, Manila, Philippines
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 28, 2016 via mobile

The lobby was on the 9th flr. No aircon at the lobby. No cctv cameras on hallway. Some rooms has old crt tv. Our aircon has a leak. Some towels are old. The only thing i like is the pool. But the hk supervisor is very helpful to us. No kettle inside.

Helpful?
1 Thank Theresa P
PearlManila, Manager at The Pearl Manila, responded to this review

Hi Theresa P, We regret that our reception is at the 9F. AC in the lobbies are being repaired and hoping to be fix soon. We have cctv cameras in the hallways and hotel lobbies to ensure safety of our guest and employees. We noted your concern and we apologize about it. We’ll work hard to fix the issue you... More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 22, 2016

Old hotel feels like home. Pool on roof deck gets plenty of sunshine. Rooms are comfy and roomy. Walking distance to Robinsons and many other spots. Mc D's and JB next door. 7/11 across the street. LRT just down the street. They allowed us to leave baggage in storage after checking out to travel else where. I stay here during... More 

Helpful?
1 Thank william w
PearlManila, Manager at The Pearl Manila, responded to this review

Hi William w, Greetings from the Pearl Manila!!! We thank you for sharing your experience in our hotel. It is nice that you like our room and location is one of strength. Even our rooms are kinda old but we keep it up to make it more relaxing and comfortable. We make sure that excellent service are maintained. Again, thank... More 

San Francisco, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 15, 2016 via mobile

This has been the worst hotel I've evef been to. Everything was a complete disaster. The hallways and the elevators were as hot as the oven. I nearly fainted once inside the elevator. The elevators are always broken and they are letting us use the elevator for the employee with is terribly small and for God sakes smells like garbage,... More 

Helpful?
2 Thank Thomas M
PearlManila, Manager at The Pearl Manila, responded to this review

Hi Thomas M, Greetings from Pearl manila! We noted your concern and we apologize about it. Our elevator is in the process of upgrading that includes good ventilation. Some items in the hotel like the gym and equipment are kinda old but still working, upgrading is already in the planning stage. Our room is kinda old but we make sure... More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 25, 2016 via mobile

I stayed here for my birthday overnight for only P1999 via metrodeal. We were just 2. The room was big enough and had a queen size bed. The room was clean. The wifi was fair enough. We had free use of swimming pool and gym. Tip. Ask for the room facing the pool and manila skyline. The view is good... More 

Helpful?
2 Thank adcelf
PearlManila, Manager at The Pearl Manila, responded to this review

Hi adcelf, Greetings from the Pearl Manila!!! We thank you for sharing your experience in our hotel. Even our rooms are kinda old but we keep it up to make it more relaxing and comfortable. We have already upgraded our wifi to have speed needed by our guest, even it was offered for free. Again, thank you very much staying... More 

Canterbury, United Kingdom
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 31, 2016 via mobile

Large rooms, great rooftop pool, security is excellent, walking distance to shopping malls, nearby to parks, to PNU, staff courteous. Cockroach was problem however the hotel did take care if it - after all it is SE Asia and metro Manila - great city views and water views depending on which side your room faces.

Helpful?
Thank Kathy W
PearlManila, Manager at The Pearl Manila, responded to this review

Hi Kathy W, Greetings from the Pearl Manila!!! We thank you for sharing your experience in our hotel. We are doing our best to keep our hotel pleasant place to stay. Again, thank you very much staying with us and hoping to to serve you again in the future. Best regards, Claire Ortiz Rooms Division Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Manila's Pearl of the Bay!The Pearl Manila Hotel is located at the heart of Manila’s business center and historical landmarks, close to leisure and entertainment centers. Its proximate vicinity includes the World Health Organization, Medical Center Manila and two major hospitals, schools, the world-famed Rizal Park, ‘Walled City’ of Intramuros, National Museum, Club Intramuros an 18-hole golf course, government offices and shopping malls.Just 6 kms. from the convention and trade exhibits sites such as Philippine International Convention Center, Cultural Center of the Philippines, World Trade Center and 11.5 kms. from Ninoy Aquino International Airport. ... more   less 

Additional Information about The Pearl Manila

Address: 1155 General Luna Str., | Corner Taft & United Nations Avenue, Ermita, Across Manila Med hospital, Manila, Luzon 1000, Philippines
Location: Philippines > Luzon > Metro Manila > Manila
Price Range: $41 - $62 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Pearl Manila 3*
Number of rooms: 129
Reservation Options:
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Also Known As:
The Pearl Manila Hotel Manila
Pearl Hotel Manila
The Pearl Hotel Manila
Hotel Philippines
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