We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

City Garden Suites

1158 A. Mabini Street Ermita, Manila, Luzon 1000 Philippines
Traveler (211)
Room & Suite (326)
Dining (39)
Certificate of Excellence

About

#23 of 126 hotels in Luzon
Location
Cleanliness
Service
Value
Certificate of Excellence
City Garden Suites, Hotel in Manila sits right in the heart of Manila as a benchmark of convenience and business-class comfort. The 142-room 3-star hotel is committed to providing perfect accommodations for business and leisure travelers seeking a home away from home at a reasonable value.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Business Center with Internet Access
Conference facilities
Spa
Parking
Free internet
Wifi
Public wifi
Internet
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Car hire
Banquet room
Meeting rooms
Fax / photocopying
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Non-smoking rooms
Suites
Bathrobes
Air conditioning
Desk
Minibar
Flatscreen TV
Complimentary toiletries
Family rooms
Smoking rooms available
Housekeeping
Room service
Safe
Telephone
Refrigerator
Hair dryer
Show more
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Classic
Languages Spoken
English, Filipino

Location

Full view
Contact
1158 A. Mabini Street Ermita, Manila, Luzon 1000 Philippines
Getting there
Ninoy Aquino Intl Airport5 mi
Subic Bay Intl Airport50 mi
United NationsManila Light Rail8 min
Pedro GilManila Light Rail11 min
See all nearby hotels
649Reviews
20Q+A
100Room tips
Traveler rating
  • 235
  • 240
  • 108
  • 37
  • 30
Time of year
Traveler type
Language
  • More languages
Selected filters
  • Filter
  • English
Popular mentions
Good quality customer service Friendly staff Clean room Hot water Bathtub Soft mattresses Split type ac 1 in your room another on the receiving roon Nice blankets Spectacular view of ermita Wifi Free juice while waiting The place is absolutely perfect. Just the way i like it. Room rates are very reasonable. Youll get your moneys worth..
Read more
The hotel is ver near to robinson's mall in ermita, near massage parlors, and if you want to jam with family and friends its also near cowboy grill though i dont drink, i order coffee in a bar🤣🤣 funny but yes i did. Hotel has free breakfast, the lobby is so spacious, the hotel is so quite so its best for relaxing. The rooms are good with comfy bed. Not so far from and to the airport ( without traffic maybe 10 to 15min). The staff are so accomodating receptionist helps us print our plane ticket in their printer for free, security guard is so helpful and accomodating. All in all i had a very sound sleep and a very good rest when u stayed there.
Read more
We booked 2 rooms (2 separate bookings - I booked thru the website, my sister booked thru Agoda) and requested to have the rooms in the same floor. They were kind enough to upgrade my sister so that they can accommodate our request. We checked in at around 6PM. When we entered the room, it smelled like wet carpet and molds and it was hot inside. I though it would get better once the room gets cooler - but it didn't. I called 3 times to inform the reception about the condition of the room. I was sweating, in the room, with the AC set on the coolest/coldest setting. On my third call, the reception (male) said that the engineer is already on his way. I was already almost impatient when he said that I was on that room because they granted our request. I got really pissed. They should not have used that as a reason as I know that requests are subject to availability. The AC should be working in the first place! We went out for dinner around 7PM, went back after 2 hours and to our disappointment, the room was still as hot as ever. I Called the reception again and after 45min (almost 10PM), we were transferred, upgraded in a deluxe room. We didn't need an upgrade. We needed a room with a working AC. Breakfast was OK. We checked out my room at around 10:40 AM and requested a late check out for my sister's room. They granted until 12:30PM and said that beyond that, we will be charged 2,000 + extra (the rate we paid for 1 night). I hope they should have been a little considerate after our experience the night before.
Read more
We had our reservation about a week before the date of our booking. We made sure to put in our preferences in our booking online. When we arrived at about 3:30pm (please note 2:00pm check-in) we were told our room. Was not ready yet and was asked to wait for 15mins but took them about 30mins. She then offered a late checkout for us which we gladly accepted. However, when we checked out the receptionist on duty wasn't aware and when we asked what time was our check out he said this in a not so nice manner, check-out is "strictly" 12:00pm but shouldn't be in our case. First of all, please read your customers preferences in the online bookings as that option is placed there for you to ready what your guests requests by the time they arrive, that's why we also book. In advance right? Second, please communicate what you discuss with your guests. That reception who spoke to us on our last was not really nice, we know the Checkout is at 12pm but your other reception told us something else. Endorse things properly. Aside from that experience, we had an unpleasant dinner in their cafe. We availed the couoles packages which included a dinner. However, when we arrived the dining staff were not sure what the offer and was disccusing among themselves. And we can hear them discussing about it. When we get to pick our orders, the food took about 30mins? Also, while we were there, we were the only ones there by the way, the staff keeps chit chatting with themselves in a very loud voice. There was even this one guy calling his colleague "Day! Day! (inday)" in a loud voice and no, he wasn't calling her to discuss work stuff but just to chat with her and he did that several times, it was really annoying. They were even talking about taking their break while our food hasn't even arrived yet. Their voices are even louder than ours when they were talking with each other. One other thing, the cr had a weird smell. It was probably because of the shower curtain(we had the room with the bathtub). It seems they don't wash it. Anyway, Our stay was still nice and comfortable. Breakfast was good and the staff in the morning are attentive and very friendly. Also, there was one housekeeping staff his name is Dante, he was very friendly and attended to our needs with a smiling face everytime. Thank you. For this hotel, i can say you get what you pay for.
Read more
Super nice room great breakfast efficient staff but the noisy air conditioner and construction site bride my bedroom window working all day from the early hours minimised my sleep. For me sleep is important and noise all day and night really is not worth paying for .
Read more
Previous
PRICE RANGE
$43 - $71 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
city garden hotel manila, city garden manila
LOCATION
PhilippinesLuzonMetro ManilaManilaErmita
NUMBER OF ROOMS
142
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing