Total enjoyable staycation, accommodation was superb and have a very friendly staff! Staying at the hotel helps to generally relieve your stress and find time for you to have your relaxation. Looking forward to have another chance of staying to your hotel.
My wife and I had our advanced anniversary celebration here and it did not disappoint. Booking was easy through the reception. Room was clean and comfortable, the room view of the sea and the pool is breathtaking (we had the executive suite). Every part and view of the grounds from the room to the poolside chairs are picture worthy. The food is excellent from Corniche breakfast to dinner buffet. The staff are very friendly and welcoming, from check-in, to our friendly folks at the suite floor. God bless you guys. Will definitely come back.
Very much satisfied with our stay in diamond hotel. Mg debut was excellent and met my expectations. Our stay in the hotel gave us a break and enjoyed our stay since the room itself is relaxing. Customer service and employees are very well mannered and we were all accommodated well. Thank you! We will go back soon
i raised this to corniche manager already. During breakfast July 2, I asked the Eggs station chef if she can prepare scrambled eggs which she does for everyone, she said there is a line so i said yes put me in the list as im willing to wait. She said she needed my table number so i went back to our table, get our tablenumber, went back to the egg station and gave it to her. She noted it and said eggs will be served. After some time, i went back to her because i saw a lot of people getting scrambled eggs already. But the chef simply told me to just go to the buffet table as there's no list anymore, and get eggs from there. No explanations about what happened to the list she said prior. I just want a peaceful breakfast, so i said OK and then just went to the buffet table, lo and behold there were no scrambled eggs, so i went back to her and told her I will wait this time. She ignored me for about 10-15minutes, i was right in front of her waiting. I believe she was intentionally ignoring me and did not even prioritize the error she made with my request. One of the worst experience i had because i was really really patient and polite, but the staff was really a disappointment. The hotel boasts their 5 Star rating yet this staff is very very rude, sarcastic and inconsiderate. …
We had a quick but memorable stay at Diamond Hotel. Our experience there was way more with what we expected. They also gave me a surprise birthday cake as s token of their appreciation for celebrating my birthday there.
Weve been here several times and the service and experience has always been top notch. They were also kind enough to provide the complimentary cheesecake with greeting of Happy Birthday in our room as I noted this in my preferences. I was also given a special rate due to the occasion for the additional heads which was my daughter and son.
The experience was splendid. The staffs were always pleasant and well mannered in accommodating their guests. Our stay was perfect in our opinion and the ammenities are easily accessible. The transactions were also attainable.
Excellent service and accommodating staff ever !!! All our request were granted even how small or petty it was. Love to spend my every birthday staycation at Manila Diamond. Hassle free peaceful staycation as always.
Hotel staff are all helpful and friendly. They are Very accomodating and ready to help you anytime. Though the room and bathroom are a little outdated, it’s very clean and comfortable. Internet is fast, amenities are okay too.
My family had a great time at your hotel. Staff was friendly and attentive. Food was delicious. As per our room it was clean and was neat. I hope next time there would be snacks available at the refrigerator that we can avail. The pool was great although the water was very cold. We hope to stay there again soon.