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Diamond Hotel Philippines

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#6 of 111 Hotels in Manila
Certificate of Excellence
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818 Reviews from our TripAdvisor Community

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Showing 598: English reviews
1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

My kids (ages 8 and 4 years) have been to several hotels and she liked our short stay here. She enjoyed swimming and activities in the playroom. Of course, it makes me glad that this staycation prize for their good grades was all worth it. Attached is her own review of the hotel. #DIAMONDHOTELMNL

Helpful?
Thank Ong_AJ
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Thank you for sharing your views with TripAdvisor community. It is such a joy to know how we have delighted you on your recent staycation which is our aim for every guest to experience. Your appreciation proves that we are successful in providing excellent service from the heart. We sincerely hope that we will be able to... More 

Quezon City, Philippines
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

Diamond hotel is known for its warm welcome and generosity to their client. Me and my friends were kinda disappointed about our amenities, no toothbrush, toothpaste, and other toiletries. I dont know but i felt it was an unfriendly notion or not so good attitude. Maybe because we came in group... is it disadvantage? Our group is more than 100... More 

Helpful?
1 Thank josephus009
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for reporting your observations during your stay. We are very disappointed to read that you have not experienced the five star services you so rightfully expect from us. In reference to the inconvenience that you encountered during your stay, please do accept our sincere apologies and we will work an... More 

Sydney, Australia
Level Contributor
55 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
1 of 5 stars Reviewed 1 week ago

I can not believe that this hotel is a 5-star hotel After 9 hour flight from Sydney and as soon as we arrived at the hotel only to be greeted by a sniffer dog and a screening machine its like you going through airport security . No one came out to greet us or offer to carry our luggage we... More 

Helpful?
1 Thank John Y
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Diamond Hotel is one of the older hotels in the stretch of Roxas Boulevard.. And upon staying here again, it really looks (and feels) old. The purple tone of the renovated rooms scream luxury but it only is available in the highest 2 or 3 floors. All the rooms on the lower floors have the same old linen and interiors... More 

Helpful?
1 Thank mpmd31
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Thank you for your favorable comments during your recent stay with us. We truly enjoyed reading your comments and would like to express our gratitude for your kind words. You can be sure that we will share this with the rest of the team because words of appreciation never fail to inspire us to be consistent in... More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for 1 night as our flight was cancelled. This was a lovely complimentary that has been arranged for us. We had a very buffet dinner in of the restaurant, we also had the breakfast these are all included. Love to thank the airline who arrange and make everything as possible as they could to make our stay turned... More 

Helpful?
Thank dorothy h
DiamondHotel, Front Office Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you very much for the positive comments, we are very glad that you enjoyed the Dinner and Breakfast Buffet in our Corniche Restaurant. It is always a special treat for all of us when we hear that our guests enjoyed the service and facility that we offer, and sincerely appreciate the... More 

Chennai
Level Contributor
51 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We were booked into this hotel for three nights and the location attracted us to this hotel as it is right opposite the Ramon Magsaysay foundation. On check-in we were offered an upgrade to Club class at price and this included breakfast and dinner. Here started our issues - the dinner has no great vegetarian spread and the breakfast was... More 

Helpful?
1 Thank K_Rajiv
DiamondHotel, Front Office Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Thank you for taking time to share your review regarding your recent stay with us at the Diamond Hotel Philippines. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. The concern that you mentioned such as the vegetarian spread we serve in our Dinner Buffet and linens have... More 

Philadelphia, Pennsylvania
Level Contributor
68 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was remodeled with some of the original architecture, it was modern and unique at the same time. It was clean and deserved it's five star rating. Plan to dress up for dinner and feel free to ask the concierge questions, Karl was helpful with great and correct advise. The area is a little "dicey" at night, I would... More 

Helpful?
Thank Troy S
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at Diamond Hotel Philippines. We are pleased to read the various things you like in the Hotel. You can be sure that we will share this with the rest of the team because words of appreciation never fail to inspire us to be consistent in... More 

Manila, Philippines
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Hotel lobby is nice, checkin process needs to be improved. Recently handled an event in the hotel and the Sales and Banquet staff weve dealt with were fantastic, very responsive, accomodating and professional in the delivery of services to ensure the success of the activity. Food menu needs to be improved.

Helpful?
Thank elgee2014
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guests, Warm Greetings from Diamond Hotel Philippines! We sincerely appreciate your taking time giving us a review regarding your recent stay with us, as this will give us an opportunity to improve the service we offer to all our guests. Rest assured that we have convey to the respective departments your suggestions and comments, as we give great... More 

Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

On check out , they didn't report a piece of clothing I left hanging ...on the bathroom hanger . And turning down reminders can be annoying when you are resting . They should include that as an option on the doorknob.

Helpful?
Thank Boboy Maya L
Honolulu, Hawaii, United States
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is out of Makati located next to the Manila Bay. It's about 20 min with out traffic from Makati but is really nice. It was built by the Japanese so you know it's built well. The lobby buffet is huge and the lobby lounge has one of my favorite desserts. The Ensamada stuffed with Ube is amazing! Get... More 

Helpful?
Thank Lanaistravelclub
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Thank you very much for the positive comments regarding Diamond Hotel Philippines. We are glad that you appreciate Corniche our all day dining restaurant as well as Lobby Lounge where we serve our famous ube ensaymada . It is always a special treat for us to hear from our guests who have taken the time to compliment... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Free Breakfast
Official Description (provided by the hotel)
Set against the magnificent golden sunset of the Manila Bay is the five-star hotel Diamond Hotel Philippines. A luxury hotel in Manila with a sunset view, Diamond Hotel is only minutes away from the international and domestic airports, and from the Makati business district. Diamond Hotel is near SMX Convention Center, Cultural Center of the Philippines (CCP) and the Philippine International Convention Center (PICC). It is also near SM Mall of Asia, Robinsons Manila and other shopping destinations. Also within the vicinity are Manila's famous historical landmarks, cultural sites, and Malate's spectacular nightlife. Diamond Hotel has a variety of restaurants and bars specializing in different cuisines and diners are sure to have a remarkable dining experience. Function rooms are also available for memorable weddings and successful corporate events. Swimming pool and outdoor whirlpool, tennis court, Diamond Spa, LifeSpan Reflexology and Diamond Club gym facilities are perfect for recreational and fitness activities. Service from the efficient and courteous staff of Diamond Hotel Philippines. ... more   less 

Additional Information about Diamond Hotel Philippines

Address: Roxas Boulevard cor. Dr. J. Quintos St., Manila, Luzon 1000, Philippines
Location: Philippines > Luzon > Metro Manila > Manila
Price Range: $119 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Diamond Hotel Philippines 5*
Number of rooms: 500
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Hotwire, Expedia, Ctrip TA, Priceline, Orbitz, Booking.com and Jetsetter so you can book your Diamond Hotel Philippines reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#4 Spa Hotel in Manila
#5 Luxury Hotel in Manila
#5 Business Hotel in Manila
#8 Romantic Hotel in Manila
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