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Diamond Hotel Philippines

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#6 of 111 Hotels in Manila
Certificate of Excellence
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Diamond Hotel Philippines
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803 Reviews from our TripAdvisor Community

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Showing 586: English reviews
Skye
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

I recently spent 10 days at this extravagant hotel. The people and service were wonderful staff always helpful. The pool area with waterfall looks lovely but close up needs some work. The rooms are of nice size and made up well. There is a night time turn down service asking if there is anything you need. The room service is... More 

Helpful?
Thank powellc2015
Zurich, Switzerland
Level Contributor
98 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

The hotel did not have our booking despite the fact we had pre booked and prepaid. We had to wait in the corner of the lobby until they sorted themselves out. The hotel said they refunded our deposit to our credit card but refused to confirm this in writing. It has been a week - still no sign of the... More 

Helpful?
Thank HectorthePink
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Truly a five star hotel with Every thing you can think of. Room was clean,spacious,comfortable and well appointed .view from the room was nice too,overlooking the sea.staff were friendly and down to earth.buffet was quite pricey though room service was very reasonable and the food was good. Well equipped gymnasium.other than the 2 minor issues I had regarding the lack... More 

Helpful?
Thank Rohan D
Dumaguete City, Philippines
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

A very classy & elegant hotel, w/ complete amenities & courteous staffs. I love my whole stay in this hotel, highly recommended for all types of travel. Though it's quite pricy, everything was worth the experience! Its foods, location, rooms, security, & services are great! Rooms have mini bars, very relaxing, & spacious. Bathrooms have bathtub & complete toiletries. Room... More 

Helpful?
Thank Hannah_Airah
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Thank you very much for the positive comments regarding Diamond Hotel Philippines. We are glad that you find our very classy & elegant and appreciate our amenities. It is always a special treat for us to hear from our guests who have taken the time to compliment all our efforts. Please note that your comments are shared... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel located near shopping mall 5 minutes walk and 7/11 next to hotel Preferable to walk because unbelieveable traffic on road (everywhere in manila) Safe to walk alone because police and guard are all around Room is perfect cleaned and comfortable Breakfast is very nice with polite and helpful staff Good stayed

Helpful?
1 Thank Hoon M
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for taking the time to tell us about your experience at Diamond Hotel Philippines. Our team always looks forward to every comment submitted by our guests. Your comments are catalyst to continuous improvement of the delivery of our products and services. It gives us great pleasure to know that you... More 

Gothenburg, Sweden
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my first stay in Manila. Because of that I wanted to make sure I got a good start on the vacation for us. Hotel was booked online, and with an upgraded room. When I arrived I was presented with an offer to upgrade my room to a newly renovated and nice room, also included with a separate and... More 

Helpful?
3 Thank ocervin
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Warm greetings from Diamond Hotel Philippines! Thank you for taking the time to tell us about your experience at Diamond Hotel Philippines. Since we aim at serving you to the best of our abilities, we are always interested in your suggestions. Please note that your comments are shared with all the Managers and the staff, and every... More 

Level Contributor
113 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Diamond Hotel is one of the older hotels in Manila. However, don't let that age mislead you, even if you can see some signs of it being old already, you will not suffer smelling moldy floors and stinky cigarette-smelling rooms. Hotel rooms are spacious, and well appointed. Air-conditioning is cold, but not noisy. I just wished the cable tv... More 

Helpful?
2 Thank Junie D
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for sharing your review on Tripadvisor. Our team always looks forward to every comment submitted by our guests. It gives us great pleasure to know that you had a wonderful experience with us. Rest assured that we would maintain or even exceed the experience you had on your next stay... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I would not recommend this hotel. First, the hotel is old, yes it is maintained properly but it seriously needs renovation. The carpet stinks, the lift is so old and gives you a very unsafe feeling, windows are rusty, the curtain also stinks. Second, the food selection for the buffet breakfast is very lousy. The fruits are not fresh, breads... More 

Helpful?
1 Thank Jamie T
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Thank you for your feedback. It is with much regret that your expectations were not met during your last stay and we sincerely apologize as this had caused you much disappointment. We appreciate your comments and please note that we do not take such matters lightly. The comments and suggestions shared allow us to maintain and improve... More 

Makati, Philippines
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Used, wet face towel was hanging inside the bathroom when I first entered the bathroom. Staff attended to this issue though, when I called their attention to it. Great food selection on breakfast buffet.

Helpful?
2 Thank annep145
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Warm greetings from Diamond Hotel Philippines! Thank you for taking the time to tell us about your experience at Diamond Hotel Philippines. Since we aim at serving you to the best of our abilities, we are always interested in your suggestions. Our sincere apologies for the face towel found inside your room. However, we are glad that... More 

Manila, Philippines
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was able to tour the entire hotel in lieu of my job. I must say, I was very much impressed with the hotel overall. My guides, Ms. Kim Manjares and Ms. Rachelle Yala were extremely accommodating, polite, and approachable as much as all the other DH staff i've encountered during my visit, from security guards, receptionists, to room attendands,... More 

Helpful?
1 Thank ShinCat
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for sharing a very constructive review about your Diamond Hotel experience. Our team always looks forward to every comment submitted by our guests. Your comments are catalyst to continuous improvement of the delivery of our products and services. It gives us great pleasure to know that you had a wonderful... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Free Breakfast
Official Description (provided by the hotel)
Set against the magnificent golden sunset of the Manila Bay is the five-star hotel Diamond Hotel Philippines. A luxury hotel in Manila with a sunset view, Diamond Hotel is only minutes away from the international and domestic airports, and from the Makati business district. Diamond Hotel is near SMX Convention Center, Cultural Center of the Philippines (CCP) and the Philippine International Convention Center (PICC). It is also near SM Mall of Asia, Robinsons Manila and other shopping destinations. Also within the vicinity are Manila's famous historical landmarks, cultural sites, and Malate's spectacular nightlife. Diamond Hotel has a variety of restaurants and bars specializing in different cuisines and diners are sure to have a remarkable dining experience. Function rooms are also available for memorable weddings and successful corporate events. Swimming pool and outdoor whirlpool, tennis court, Diamond Spa, LifeSpan Reflexology and Diamond Club gym facilities are perfect for recreational and fitness activities. Service from the efficient and courteous staff of Diamond Hotel Philippines. ... more   less 

Additional Information about Diamond Hotel Philippines

Address: Roxas Boulevard cor. Dr. J. Quintos St., Manila, Luzon 1000, Philippines
Location: Philippines > Luzon > Metro Manila > Manila
Price Range: $116 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Diamond Hotel Philippines 5*
Number of rooms: 500
Reservation Options:
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Hotel Style:
#4 Spa Hotel in Manila
#5 Business Hotel in Manila
#5 Luxury Hotel in Manila
#8 Romantic Hotel in Manila
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