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Sheraton Manila Bay

M. Adriatico corner General Malvar Street Malate, Manila, Luzon 1004 Philippines
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Traveler (1389)
Room & Suite (538)
Dining (134)
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About

#5 of 135 hotels in Manila
Location
4.2
Cleanliness
4.6
Service
4.6
Value
4.2
Travelers' Choice
Sheraton Manila Bay is a 5-star landmark hotel located at the heart of Manila near iconic destinations and central business districts. It has 233 guest rooms and suites equipped with stylish essentials and flexible dining and meeting spaces. We offer a variety of meeting spaces to make your event more memorable. Be it an intimate dinner for 20 or bustling business breakfast, we have the perfect space that will suit you and all those attending!
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Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Car hire
Business Center with Internet Access
Paid private parking on-site
Wifi
Hot tub
Outdoor pool
Coffee shop
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Wine / champagne
Poolside bar
Rooftop bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Bidet
Safe
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Business
Languages Spoken
English, Filipino
Hotel links
Special Offer:Earn points toward free nights.

Location

M. Adriatico corner General Malvar Street Malate, Manila, Luzon 1004 Philippines
Sheraton Manila Bay
4.5
1,825 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Sheraton Manila Bay garners acclaim for its impeccable cleanliness and a variety of high-quality amenities, including a well-received breakfast buffet, executive lounge, and gym, that leave guests impressed. The central location is a hit for its proximity to local attractions, although the surrounding area receives mixed reviews. While the spacious rooms provide comfort, opinions on their style vary, with some suggesting they appear a tad outdated. Service at the hotel stands out, with numerous guests lauding the staff's exceptional hospitality. However, perceptions of value differ; the premium lounge and recent renovations are highlights for some, whereas others believe neighboring hotels might offer more bang for their buck.
Location
Central
Atmosphere
Stylish
Rooms
Spacious
Value
Mixed
Cleanliness
Spotless
Service
Attentive
Amenities
Top-notch
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Richard Y wrote a review Yesterday
New York City, New York348 contributions
This is one of the best Marriott International hotels in the world. Don’t let the name Sheraton influence you. It could be a Ritz Carlton. The service is unbelievable. They look after all of your needs. Concierge Abraham is top notch. Super clean. Unbelievable breakfast buffet.
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Date of stay: February 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Briones P wrote a review Feb 22
1 contribution
The facility is very nice, very comfortable, very relaxing and very cold. I think I will go there again to experience all the great perks that you offer. Great ambiance also. The receptions and other staff are very approachable. Thank you so much
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Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
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Eileen Ward wrote a review Feb 21
Essex, United Kingdom12 contributions
The unspoken bar is incredible, thank you Ronnnie for your expertise in roasting the coffee beans and producing an extraordinary macchiato. This was a highlight of our drinking experience at the Sheraton. The cocktails and range of liquors was also a rare find in Manila.
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Date of stay: February 2024Trip type: Traveled with friends
Room Tip: The Sheraton was a welcome porthole in the middle of the hustle and bustle of Manila’s frantic...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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matti T wrote a review Feb 19
Helsinki, Finland215 contributions
+1
Typical Sheraton business hotel. Clean and nice room, large bathroom with separate bathtub and shower. Very strict security when you enter to hotel. Breakfast was everything what you need and more. Club lounge is very cozy and busy during the coctai hour. Breakfast in lounge not that big but enough and quiet atmosphere. Small gym and swimming pool with bar for drinks and food. Staff was helpful and very polite.
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Date of stay: February 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Shann A wrote a review Feb 17
1 contribution
Indulge in a delightful feast at this buffet spot! The gelato ice cream steals the show with its creamy goodness, while the addition of plant-based options adds a refreshing twist. With a diverse array of delicious dishes, there's something for every palate to enjoy.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ma C wrote a review Feb 17
1 contribution
we went here for my dad’s birthday and we all love the intimate vibe in this restaurant! the staff were all accomodating and friendly, we surely enjoyed our time here. there may not be a lot of selection for the buffet, but i personally like it more that way. they value quality over quantity. (ps. the raspberry gelato and bread pudding was delicious)
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Louijeth F wrote a review Feb 13
1 contribution
Overall service and accommodation is great! The room is very neat and it smells reaply good. Also the food are awesome, we are really satisfied. As well as the service, all the staff are very approachable. We will surely come back. We really had fun.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Richard T wrote a review Feb 6
Burnley, United Kingdom1236 contributions
Efficient airport pickup and hotel check managed by Abraham in got the stay off to a good start. Typical Sheraton room, with all the usual finishes. A couple of issues with the room, that I was tempted to downgrade the review to a 4, but felt it would have been harsh. Firstly, there was an air conditioning unit, or extractor that started at approx 5 30 in the morning which was readily audible from our room on the 19th floor. Secondly, the person in the room next door had his TV on quite loud and at 6 am, we felt it unreasonable, but the noise insulation could have been better. The pool and pool bar experience was excellent, down to the friendly and efficient Third. The downstairs bar was not so good, due to the noisy fridges and lack of beer selection. Very friendly staff, and great location for touring the historic area helped with the score, but it could easily have scored a 4.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jake Mauricio, Guest Services / Front Office at Sheraton Manila Bay
Responded 2 weeks ago
Dear Valued Guest, On behalf of the entire hotel team, I want to thank you for sharing your stay experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our community especially with Abraham and Third as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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cristino c wrote a review Feb 4
1 contribution
+1
The moment we step in the property. We felt so very important and well attended the guy who checked us in Clifford Whose charm and smile is very infectious. Our room is ready and very clean . Clifford and Abraham paid attention to all our needs , luggage’s came before us . Clifford keep calling if everything is okay . These two guys stepped up and made the difference. Because of that we’ll keep coming back
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Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jake Mauricio, Guest Services / Front Office at Sheraton Manila Bay
Responded 2 weeks ago
Dear Valued Guest, On behalf of the entire hotel team, I want to thank you for sharing your stay experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our community especially with Clifford and Abraham as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Perry B wrote a review Feb 3
Sydney, Australia2679 contributions
I loved this Hotel from start to finish. The staff were so genuinely kind and helpful that everything was a total pleasure. Nothing seemed too much trouble, for example, The Reception Desk gladly lent me a power adaptor so that I could charge my mobile to the Philippine national voltage. The swimming pool and gymnasium were wonderful facilities, and it was great spending time at each. My room on the eighteenth floor was top notch with a particularly fine bath and shower unit. This will be my Hotel of choice in the future when I visit the Philippines capital again, rest assured.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Jake Mauricio, Guest Services / Front Office at Sheraton Manila Bay
Responded 2 weeks ago
Dear Valued Guest, On behalf of the entire hotel team, I want to thank you for sharing your stay experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our community as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$158 - $206 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pan pacific manila hotel manila, manila pan pacific
FORMERLY KNOWN AS
Pan Pacific Manila
LOCATION
PhilippinesLuzonMetro ManilaManilaMalate
NUMBER OF ROOMS
233
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SHERATON MANILA BAY - Updated 2024 Prices & Hotel Reviews (Philippines)

Frequently Asked Questions about Sheraton Manila Bay
Which popular attractions are close to Sheraton Manila Bay?
Nearby attractions include Robinsons Place Mall (0.2 miles), Malate District (0.2 miles), and Plaza Rajah Sulayman (0.3 miles).
What are some of the property amenities at Sheraton Manila Bay?
Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant.
Which room amenities are available at Sheraton Manila Bay?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Manila Bay?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Sheraton Manila Bay?
Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Sheraton Manila Bay?
Conveniently located restaurants include Market Cafe, The Aristocrat Restaurant, and Bistro Remedios.
Are there opportunities to exercise at Sheraton Manila Bay?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Sheraton Manila Bay?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Manila Bay offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Manila Bay?
The staff speaks multiple languages, including English and Filipino.
Are there any historical sites close to Sheraton Manila Bay?
Many travelers enjoy visiting Bonifacio High Street (4.8 miles), Casa Manila (1.3 miles), and Fort Santiago (1.8 miles).