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Waterfront Manila Pavilion Hotel & Casino

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Waterfront Manila Pavilion Hotel & Casino
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464 Reviews from our TripAdvisor Community

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Showing 335: English reviews
Iloilo City, Iloilo City, Philippines
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

It is accessible to several establishments and malls. I stayed on the 18th floor for a couple of days for a business trip and the accommodation was quite good. The rooms were clean, cozy, and has a good view of the city. However, one incident surprised me immediately after I checked in and went inside my room to prepare my... More 

Helpful?
1 Thank Kareen D
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for posting a review regarding your stay with us and for complimenting our location and the cleanliness of our rooms. It is important to us that our guests feel welcome and comfortable at our hotel. That requires a helpful, friendly and very obliging service at anytime. The behavior... More 

Granger, Indiana
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I was placed on the 8th floor and the room appeared worn and had a mold smell. Went back down and the upgraded me to the 17th floor- much nicer with carpet and seemed newer. It's an average hotel- my expectations for this type of hotel in Manila is higher.

Helpful?
Thank William A
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time to give us feedback about your experience in our hotel. We apologize for the problem you had on the smell of your room. This issue has been solved and rest assured that best effort will be done to avoid any recurrence. We look forward... More 

Istanbul, Turkey
Level Contributor
87 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked the Waterfront Pavillion & Casino for its proximity to Binondo where our friend of many years is living and who we would spend lots of our time in Manila with. On arrival the staff were very friendly and attentive. We checked in and were shown to our room on the 20th floor. The room was large & spacious... More 

Helpful?
Thank Colin G
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for posting a review regarding your stay with us. Our team always looks forward to the feedback of our guests as your comments assist us in improving our facilities and services. We are pleased to hear that you found our staff and service friendly, our guestroom and bed... More 

Iloilo City, Philippines
Level Contributor
10 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Strategic location since we are attending a conference at the PICC and watching a sporting event at the Rizal Memorial Stadium. Fastfood and convenience stores aplenty around the area. Breakfast buffet offers a very wide array of selection. Front desk very friendly and accomodating.

Helpful?
Thank kjvillar17
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time to provide your wonderful feedback and recognize the value we created for you during your stay. We look forward to the pleasure of having you back with us again soon! More 

Metro Manila, Philippines
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The hotel offers basic accommodation, beds were comfortable, basic toiletries offerred, with ref, coffee maker and safety vault. I was hoping for carpeted floors, but the floor is made of wood tiles making it less luxurious. Bathroom offers shower, no bath tub and bidet. The hotel is in a good location, with Robinson's Place Manila just a block away, casino... More 

Helpful?
1 Thank MarjFelix
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time to give us feedback about your experience in our hotel. We are delighted of your commending the comfort of our guestrooms & beds, location, and buffet breakfast. We apologize to hear that the layout and specifics of our new deluxe rooms such as the... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

While most of the staff were polite, friendly and helpful, the front desk reception was another story. They were difficult to work with and tended so say yes to questions they clearly did not understand (repeatedly) and then would contradict themselves. The hotel itself is comfortable but dated and needs quite a few repairs. Overall it's an average hotel which... More 

Helpful?
Thank Aaron S
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time to give us feedback about your experience in our hotel. We are delighted to hear that you found your stay with us comfortable. It is important to us that our guests feel welcome and comfortable at our hotel. That requires a helpful, friendly and... More 

Manila, Philippines
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 14, 2016 via mobile

Front office desk officer Christian was very accommodating and pleasant. Check in time was less than 5 minutes and was a breeze . What surprised me was the room, it was very well lit, smelled fresh and clean. I have read bad reviews in the past and noted in my reservation that I want a room that has everything working... More 

Helpful?
Thank meldymw
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time to provide your wonderful feedback and recognize the value we created for you during your stay. We deeply appreciate your complimenting our staff, the cleanliness of our guestroom, our location, and the service. We look forward to the pleasure of having you back with... More 

Manila, Philippines
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed August 10, 2016

The hotel is in the midst of some badly needed renovations from what I could see. That said, my room was quite comfortable (and seemed to be one of the renovated ones). The restaurant buffet had an adequate number of dishes. What I liked most was that small portions at a time were brought out. The best thing about the... More 

Helpful?
Thank jaymiedivine
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time to provide your wonderful feedback and recognize the value we created for you during your stay. It has been our pleasure to serve you! We look forward to having you back with us again soon! More 

Ilkley, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 26, 2016

Good staff food excellent near to luneta park and shopping mall safe area to walk Staff remember us from last visits and make us very welcome.25 mins from airport on a good day 5 mins walk to sea front and park

Helpful?
1 Thank davidhat
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time to provide your wonderful feedback and recognize the value we created for you during your stay. We look forward to the pleasure of having you back with us again soon! More 

Dasmarinas City, Philippines
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 20, 2016

The hotel is relatively old and needs some refurbishment, specifically on their pool facility. The room is just average based on their hotel rates. Hotel staff are warm and hospitable. Buffet breakfast is just okay with food choices just right, but I was expecting something more like that of Waterfront Lahug. The hotel's location has walking proximity to Robinsons Mall,... More 

Helpful?
1 Thank Pongz M
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for posting a review regarding your stay with us. Our team always looks forward to the feedback of our guests as your comments assist us in improving our facilities and services. Thus, may we ask what exactly do you think is lacking in our buffet breakfast that made... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Free Parking
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting

Additional Information about Waterfront Manila Pavilion Hotel & Casino

Address: United Nations Avenue, Manila, Luzon 1000, Philippines
Location: Philippines > Luzon > Metro Manila > Manila
Price Range: $67 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Waterfront Manila Pavilion Hotel & Casino 3.5*
Number of rooms: 489
Reservation Options:
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Also Known As:
Waterfront Manila Pavilion Hotel And Casino
Waterfront Manila Pavilion Hotel Manila
Hotel Style:
#3 Casino Hotel in Manila
#11 Spa Hotel in Manila
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