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Waterfront Manila Pavilion Hotel & Casino

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491 Reviews from our TripAdvisor Community

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Showing 356: English reviews
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Los Angeles, California
Reviewed 1 week ago via mobile

Just stayed 2 nights and going back 2 more nights at the end of the trip. Charged $20 to pick up from airport, very professional, no hassle . Hotel staff helpful and kind. Upgraded room has a great view!!!! 1 block from rizal park and museums, walked all over, mall is close and so i fast food. Security is great....

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Helpful?
Thank lindseyusa
Reviewed 1 week ago via mobile

I've seen different reviews about this hotel so I've decided to give it a try.when I checked in customer service was superb with greetings and smiles.the room they gave me was very clean modern and spacious the bed very comfortable and a nice comforter so my sleep was very good.as soon as I step out my room the hotel staff...

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Helpful?
Thank Robert G
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Robert, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time in providing your wonderful feedback and recognizing the value we created for you during your stay. We are delighted to hear that you were impressed by our staff, the service, our guestrooms, our beds, and the buffet. It is our pleasure to have served you!...

Reviewed 3 weeks ago via mobile

I was here to stay a day. The hotel is located not far from a 7-11, walking distance to the Robinsons shopping mall as well the Court of Appeals. The hotel wise, it's okay. The front desk have taken a very long time to process my stay verification. Approximately more than 10minutes I have stand, and no welcome drinks is...

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Helpful?
Thank John M
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear John M, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for posting a review regarding your stay with us. Our team always looks forward to the feedback of our guests as your comments assist us in improving our facilities and services. Our standard check-in process takes 3-5 minutes to complete. Apparently, we were not able to deliver this...

Reviewed January 3, 2017

It is the first time that my husband and I spent the New Year's Eve not at home. We didn't expect a lot because we know that Waterfront Manila Pavilion is one of the prisoners in the hotel industry. But everything turned very well except for some minor concerns. Rooms are newly renovated. I requested for one queen or king...

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Helpful?
Thank April A
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time to give us feedback about your experience in our hotel. We are delighted to hear of your pleasant stay. Regarding your comment on our gym and pool area, it is our pleasure to inform you that we will be implementing many upgrades to our...

Reviewed January 1, 2017 via mobile

My Children enjoyed the stay and I will definitely go back to check in staffs are all friendly the cost is affordable it is convenient to everything near Luneta park near the mall and most of all near the churches

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Helpful?
Thank Judea C
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time in providing your wonderful feedback and recognizing the value we created for you during your stay. We look forward to the pleasure of having you back with us again soon!

Reviewed January 1, 2017 via mobile

Old hotel, room is dusty, no room amenities provided, staff is not well trained on where to go for places and commute. Swimming pool is grouse.. This hotel needs a lot of renovation.. Breakfast buffet offers a good Filipino foods but presentation is needed to look after and give importance for some allergy/ food contamination. Only things is in the...

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4Thank Marilyn C
Reviewed December 28, 2016 via mobile

not what i expected really . there's no bidet and the pool is devastating but the breakfast is all right .... the room is spacious really but the gym is like meh and they should really do something abt the old benches around the pool

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Helpful?
1Thank axelrodd
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for posting a review regarding your stay with us. Our team always looks forward to the feedback of our guests as your comments assist us in improving our facilities and services. Regarding your comments about our pool and gym, it is our pleasure to inform you that we...

New York City, New York
Reviewed December 21, 2016

Booked through agoda, had a better price than here or google. Overall much improvement since my last visit but still significant service issues not expected at a "4 star" hotel. First, the bookings from tripadvisor/agoda do not automatically enter their reservation system so you can be checked in. I would have expected that a 1 hour delay between the email...

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Thank darren s
Reviewed December 1, 2016 via mobile

 We booked 2 rooms, because we are 3 adults and we arrived the staff offer us a presidential room for the same price for 2 rooms. When we asked about beds, they said that there are enough beds, but when we came in, there were a lot of rooms, but only 1! Bed. We went to the reception again and...

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1Thank Pavel Z
Reviewed November 28, 2016 via mobile

Pros: Rooms are quite spacious Basic amenities with room safe (don't know if it works though) Comfy beds Central location- near Luneta Park, Robinsons Mall, Mall of Asia, historical sites Food is above satisfactory but pricey Walls are thick so you don't really hear that much noise Staff is friendly Cons: Rooms smell like cigarette smoke (at times the smell...

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Helpful?
1Thank Blametheweather
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for posting a review regarding your stay with us. Our team always looks forward to the feedback of our guests as your comments assist us in improving our facilities and services. We are delighted to hear that you appreciated the space of our room, our property's location, our...

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Near Waterfront Manila Pavilion Hotel & Casino

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Babysitting

Additional Information about Waterfront Manila Pavilion Hotel & Casino

Address: United Nations Avenue, Manila, Luzon 1000, Philippines
Location: Philippines > Luzon > Metro Manila > Manila
Price Range: $64 - $85 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Waterfront Manila Pavilion Hotel & Casino 3.5*
Number of rooms: 489
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia and Agoda so you can book your Waterfront Manila Pavilion Hotel & Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Waterfront Manila Pavilion Hotel Manila
Waterfront Manila Pavilion Hotel And Casino
Hotel Style:
#2 Casino Hotel in Manila
#10 Spa Hotel in Manila
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Questions & Answers

Here's what travelers have asked, with answers from Waterfront Manila Pavilion Hotel & Casino staff and other travelers.
7 questions
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MASHAD
14 days ago
Cavite City, Philippines
2 months ago
Bulacan Province, Philippines
7 months ago
Bacoor, Philippines
11 months ago

See all questions (7)

Questions? Get answers from Waterfront Manila Pavilion Hotel & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“as high up as possible to avoid the busy manila street noise”
 of 5 bubbles darrens456, Dec 21, 2016 | Read review
“above the 17th floor”
 of 5 bubbles CaptKing, Oct 25, 2016 | Read review
“Ask for the odd number rooms”
 of 5 bubbles markcG646GS, Oct 6, 2016 | Read review
“pay more for best views, i guess”
 of 5 bubbles H5314DHjens, Jul 1, 2016 | Read review
“for these prices, try to get a hotel room at a different 4 star hotel for the best quality room”
 of 5 bubbles darrens456, Jun 30, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question