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Manila Grand Opera Hotel

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124 Reviews from our TripAdvisor Community

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Showing 113: English reviews
Taytay, Philippines
Level Contributor
89 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I attended a seminar in one of their function rooms at the 8th floor. The food was just ok. The restroom was clean. The staff, waiters, receptionists and even the lobby and the parking guards were all friendly, attentive & helpful. The hotel is conveniently located almost along Taft avenue, near Divisoria and Isetann Recto.

Helpful?
1 Thank wengM18
Manila G, Manager at Manila Grand Opera Hotel, responded to this review

Dear wengM18 Thank you for giving such good comments. It is our pleasure that you have chosen Manila Grand Opera Hotel for your seminar venue. We are glad that you were impressed with our service and rest assured we'll bring this to the attention of different departments. We hope you'll be able to come back and visit us again soon. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Very good service all staff were excellent reception staff special mention to front office girls Hannah ang ,che datuin ,jerrah almonte all were very polite gave good service thank you so much Best regards Rob

Helpful?
1 Thank Bertie W
Manila G, Manager at Manila Grand Opera Hotel, responded to this review

Dear Bertie W Thank you sharing your good comments. We are glad that you were impressed with our service and that you were able to enjoy your recent stay. The Hotel team are there to ensure all our guest's to have a pleasant and comfortable stay and we look forward to welcoming you back soon. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 18, 2016 via mobile

Im not sure if it was june or july this year that the last time i visited. The lobby was clean, the food was highly recommended for the people who loves to eat like me. The room was so relaxing and a nice place to take a rest. And upon my check out, i just want to acknowledge the receptionist... More 

Helpful?
1 Thank EfrenDee
Manila G, Manager at Manila Grand Opera Hotel, responded to this review

Dear EfrenDee Thank you for taking time to give such wonderful comments. We are delighted to hear that from you and we'll bring this to the attention of different departments. The Hotel team are there to ensure all our guest's to have a pleasant and comfortable stay. We will be happy to be of service to you again soon. More 

Pasay, Philippines
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 16, 2016

Me and my husband stayed in a Princess Suite for 8 days. Good thing about this hotel was the room. Its clean. Receptionists are friendly. The pool was clean. Bad thing about it was sauna & jacuzi area were not clean. Going to the the pool area, the guest could see the dirty kitchen storage area. Only 2 Elevators which... More 

Helpful?
1 Thank j0yc3l
Manila G, Manager at Manila Grand Opera Hotel, responded to this review

Dear j0yc3l We regret to hear that your experience was not to your expectation and we would like to express our sincerest apologies for any inconvenience caused. Your comments on sauna and jacuzi, service elevator, and menus have been forwarded to relevant departments. Rest assured that necessary measures are taken accordingly. We look forward to welcome you back in the... More 

Makati
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 6, 2016 via mobile

I did a two-day workshop here. The hotel is a historical landmark; this being an opera house in the 60s. This is where most popular senior citizen stars started their careers. At present, this is now a casino hotel. This is a decent hotel in the heart of the old Manila. It is near Divisoria and Cartimar. Two favorite places... More 

Helpful?
1 Thank maracid
Manila G, General Manager at Manila Grand Opera Hotel, responded to this review

Dear Maracid, Thank you for your review and for choosing Manila Grand Opera Hotel for your two-day workshop. We are glad that you enjoyed your stay as well as the facilities of the hotel. Should you have further inquiries about the hotel please visit our website. We hope you'll be able to come back and visit us again soon. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 25, 2016

Have checked in to this Hotel many times already and its always good to see friendly, accommodating, and attentive receptionist. Special mention to the following staff: Merah, Michelle, Hannah, KC, Erin, Che, Anjelu, Mira, and Loris With the affordable room rate, good speed wifi by request at the reception good for 24 hours (can request if need more days), Room... More 

Helpful?
1 Thank Melanio C
Manila G, General Manager at Manila Grand Opera Hotel, responded to this review

Dear Melanio C Thank you for taking time to share your comments. It is our pleasure that you have chosen Manila Grand Opera Hotel as your second home. We are glad that you were impressed with our service and that you were able to enjoy your recent stay. We hope you'll be able to come back and visit us again... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 31, 2016 via mobile

We checked in last week to celebrate my father's birthday, upon arrival we already felt the warmth and welcome, the bellman was so courteous and helpful with our luggages, the front office staffs are all friendly, kind, accommodating and approachable, they proccess our reservation quickly and let us procceed to our room in no time. The room was great! We... More 

Helpful?
1 Thank Loris Joyce T
Manila G, General Manager at Manila Grand Opera Hotel, responded to this review

Dear Loris T Thank you for giving such good comments. We are delighted that your family had a wonderful stay and enjoyed the warm hospitality from our staff. Thank you very much for highlighting the service excellence of our staff. You can be sure that we will share this with the rest of the team. Thank you once again and... More 

Sahuarita
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed May 25, 2016 via mobile

When you first walk into the lobby of the Grand Opera Hotel you will be impressed it is only upon closer inspection that you will realize how much improvements need to be undertaken. From the stains on the cushions to the peeling paint in the corners. My Emporer suite was put together with mis matched furniture and one could hardly... More 

Helpful?
Thank RoamingSEAsia
Manila G, General Manager at Manila Grand Opera Hotel, responded to this review

Dear RoamingSEAsia Thank you for taking time to share your comments. We apologized for the inconvenience that we have caused you during your stay. Rest assured that the concerns you raised is being addressed to the relevant departments. We continue to improve not only the quality of our rooms, facilities and the customer service as well. Thank you once again... More 

Iloilo City, Philippines
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 9, 2016

I have a great stay in Manila Grand opera Hotel i slept well in their comfy bed with a good air-conditioned, the staff are nice with 24 hours swimming pool is a plus, my room doesn't have window but is not a problem,

Helpful?
1 Thank Prlakwatsero-Blog
Manila G, General Manager at Manila Grand Opera Hotel, responded to this review

Dear Prlakwatser0 Thank you for giving such good comments. It is our pleasure that you have chosen Manila Grand Opera Hotel for your staycation. We are glad that you were impressed with our service and that you were able to enjoy your recent stay. We hope you"ll be able to come back and visit us again soon. More 

Metro Manila, Philippines
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 29, 2016 via mobile

Had to stay for 3days and 2 nights, without reservation and arrived at past 11pm. Was welcomed by the reception, took only about 3 to 5 mins and were on the elevator :3. The first few things i look in rooms are: 1. Door Lock and that small hole who peek at to see who is knocking. Result: yes, they... More 

Helpful?
1 Thank Crusty O
Manila G, Public Relations Manager at Manila Grand Opera Hotel, responded to this review

Good day Crusty O! Thank you for staying with us, it's our pleasure to know that you are well satisfied in checking our hotel facilities. For any inquiries and promotion details don't hesitate to visit our site www.manilagrandopera.com We are looking forward in serving you again. Thank you! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Concierge
Official Description (provided by the hotel)
The Manila Grand Opera Hotel stands today on the former site of the Manila Grand Opera House, a cultural landmark that showcased Philippine arts from 1900 to the late 1950. Formally launched in August 2008, it combines the historic theater's cultural legacy with a boost to the travel and tourism industry as the only luxury hotel in Manila's Sta. Cruz district, near Binondo's Chinatown. Located on the corner of Rizal Avenue and Doroteo Jose Street, the Manila Grand Opera Hotel today caters to an increasing number of visitors from China and Taiwan, aside from habitues and residents of the area who have long hoped for such a center of elegance and beauty to emerge in their midst. At the hotel's entrance stands a historical marker about the inauguration of the first Philippine Assembly on Oct. 16, 1907 by United States Secretary of War William Howard Taft, a historic event that was held there. As the only elegant hotel in downtown Manila, Manila Grand Opera Hotel expects to cater to the increasing number of Chinese visitors from the mainland and Taiwan who will feel at home staying near Manila's Chinatown. The hotel also serves the needs of the Chinese community residing in the nearby Chinatown by providing accommodations for their relatives and friends coming from abroad, he added. The luxury hotel has 250 contemporary guest rooms equipped with state-of-the-art door lock system, cable TV and Wi-Fi and LAN access, a mini-bar with a wide variety of snacks and drinks, with amenities such as buffet breakfast, use of the Infinity swimming pool,and spa. For the dining enjoyment of guests, there are the New President Sharksfin Seafood Restaurant serving authentic Chinese cuisine and the Circa 1900 Bar and Restaurant offering an array of gastronomic delights in an old world ambiance created by the blown up photographs on the walls of artists who had performed at the old theater. For big social gatherings, the hotel's Ambassador's Hall can accommodate up to 1,000 guests while several Meeting Rooms are also available for smaller gatherings such as business meetings, social get-together, dining, meeting and banquets. ... more   less 

Additional Information about Manila Grand Opera Hotel

Address: # 925 Doroteo Jose | Sta. Cruz, Manila, Luzon 1003, Philippines
Location: Philippines > Luzon > Metro Manila > Manila
Price Range: $39 - $48 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Manila Grand Opera Hotel 3*
Number of rooms: 205
Reservation Options:
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Hotel Style:
#2 Casino Hotel in Manila
#8 Best Value Hotel in Manila
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