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Fersal Hotel - Manila

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Fersal Hotel - Manila
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28 Reviews from our TripAdvisor Community

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Showing 26: English reviews
Bacolod, Philippines
1 review
4 of 5 stars Reviewed February 10, 2016

The room was small for the three of us but it was conveniently located to our destination UST 😀 The front desk was very helpful to our concerns ( air con, hair dryer and a place to store our cakes from Bacolod -3 cakes 😊) Transportation was not difficult either. It was just a tricycle ride to divisoria, a great... More 

Helpful?
Thank JoyFranz
M Grace D, Corporate Sales & Marketing Head at Fersal Hotel - Manila, responded to this review

Dear JoyFranz, Greetings from Fersal Hotel Group! Thank you for staying at our Fersal Hotel Manila. We value the reviews and comments we receive coming from our guests and we are always moving forward to better improvements to best serve you in your next vacation with us. Thank you for giving us high rating I'm sure our entire hotel staff... More 

Helsinki, Finland
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed February 8, 2016

The air conditioning was really loud and the shower you could barely fit to. The wifi was not working most of the time and when we complained about it they just ignored the request most of the time, saying that we could use the wifi at the lobby, like it would be the same thing. The area that the hotel... More 

Helpful?
Thank Jussi P
M Grace D, Corporate Sales & Marketing Head at Fersal Hotel - Manila, responded to this review

Dear Jussi P, Greetings from Fersal Hotel Group! Thank you for staying at our Fersal Hotel Manila. We value the reviews and comments we receive coming from our guests and we are always moving forward to better improvements to best serve you in your next vacation with us. We are making upgrades on our WIFI and hoping by next time... More 

Travelers are raving about these Manila hotels

1 review
1 of 5 stars Reviewed January 7, 2016 via mobile

There's no bidet, even tabo and timba, wee requested for the t&t, and they gave us a very disgusting one! The frontdesk girl is kinda rude, we went to the front desk to asked if the inn cafe is open for breakfast(6 am), but she doesn't response! we asked her again, and same, no response! No help from the staff... More 

Helpful?
Thank Katherine B
M Grace D, Corporate Sales & Marketing Head at Fersal Hotel - Manila, responded to this review

Dear Katherine B, Greetings from Fersal Hotel Group! Thank you for staying at our Fersal Hotel Manila. We value the reviews and comments we receive coming from our guests and we are always moving forward to better improvements to best serve you in your next vacation with us. Your comments about your experience will be taken up by our management... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed October 12, 2015

We stayed there for 2 nights and our experience was terrible. The breakfast food made me sick and you can only order one food. The air condition was very loud and outside noise was so disturbing. Not recommended. There are better hotels around Makati with almost the same price like Guijo Suites Makati- Guijo has better air condition, renovated and... More 

Helpful?
2 Thank Ashkan F
M Grace D, Corporate Sales & Marketing Head at Fersal Hotel - Manila, responded to this review

Dear Ashkan F, Greetings from Fersal Hotel Group! Thank you for staying at our Fersal Hotel Manila. We value the reviews and comments we receive coming from our guests and we are always moving forward to better improvements to best serve you in your next vacation with us. We apologize for any inconvenience during your stay but we are hoping... More 

Quezon City, Philippines
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 21, 2015

Honestly, facility-wise, it is really not of good quality. This is because the room rates are not that pricey (compared to other hotels), anyway. Nevertheless, I appreciate the effort of the staff to make our stay here special. The manager and the front desk receptionist are always reachable through phone call/text messaging. A. Food: creatively plated; averagely delicious B. Function... More 

Helpful?
Thank JamyR828
Antipolo, Rizal, Philippines
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed September 1, 2015 via mobile

They have a very accommodating staff from security guards to bellboys and receptionists. This hotel is just a few steps away from the oldest existing University in the Philippines (University of Santo Tomas) and I think less than kilometers away from Recto Station. And also 5 minutes tricycle ride to SM San Lazaro. We stayed in this hotel for 9... More 

Helpful?
Thank shashapeers
Philippines
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed August 19, 2015

this is our second time in this hotel. Though this time we only slept for 2 hours during our 5D/4N stay. the first night past midnight we were awakened by somebody from outside opening our door and YES to our surprise the door was OPENED though we had it double locked we saw the man in a red polo shirt... More 

Helpful?
3 Thank pr-apl
Kota Kinabalu, Malaysia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 27, 2015

the room ceiling a bit low. me with 153 cm almost can reach the ceiling, and just imagine tall people can do. lol. when i checked in, the front road under maintenance. so it bit dusty. 10 mins walking u can reach Bambang LRT station.

Helpful?
Thank hettymaker
Santa Rosa, California
Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed May 25, 2015

Quezon City has not gone anywhere since I first visited in 1986. It remains a very large, crowded, run down city. The Fersal fits right in. As with most Filipino hotels, the staff is very nice and under resourced. The room was a bit dirty, small and old. Breakfast comes with the room, the breakfast was standard: western, Filipino, etc.... More 

Helpful?
1 Thank TCM952
Sacramento, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed November 8, 2014

Okay. I stayed in this hotel for about a week, because of its proximity to the University of Santo Tomas. The experience that left a lasting impression on my mind are the mini cockroaches that accompanied me in my room. There was one on my bed, but most of the cockroaches were on the bathroom sink, where they announce their... More 

Helpful?
4 Thank Gabriel F
Berna C, General Manager at Fersal Hotel - Manila, responded to this review

Dear guest, thank you for the feedback even though your stay with us was last year December 2013. Please rest assured that we have intensified and added new pest control systems as some pest as we know grow immune to some treatments, we have also made sure that general cleaning of all rooms are done every month. We hope that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Fersal Hotel: Your Practical Home in the City Fersal Hotel is a name synonymous with comfortable budget hotel Manila. Our clean, well-appointed accommodations are complemented by personalized service from our well-trained staff. Our chain of budget-friendly inns can be found in the most strategic places throughout the metro. As such, any Fersal Hotel can be the ideal jump-off point for your business or leisure trip. Our guests always have easy access to the major business districts and thoroughfares. Fersal Hotel - Manila is situated in one of the most desirable areas of the Philippine capital, located near the University of Sto. Thomas - the oldest university in the country. Several malls, as well as the University Belt, are also in proximity. Experience the exciting city life with flower shops, shipping lines, night markets, antique shops, the CCP complex and Rizal park close by. ... more   less 

Additional Information about Fersal Hotel - Manila

Address: 1455 A. Mendoza Street, corner Alvarez Street | Sta Cruz, Manila, Luzon 0913, Philippines
Location: Philippines > Luzon > Metro Manila > Manila
Price Range: $29 - $39 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fersal Hotel - Manila 3*
Number of rooms: 47
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