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Pearl Lane Hotel

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Pearl Lane Hotel
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177 Reviews from our TripAdvisor Community

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Showing 93: English reviews
China
1 review
5 of 5 stars Reviewed July 21, 2016

I am writing this review for a friend whom I recommended this hotel to as he does not speak or write English well. He told me his stay was definitely delightful. The room was nice and clean. The location of the place is very accessible. He wants to commend the front officer staff who assisted him - he said her... More 

Helpful?
Thank huimingso
Udaipur, India
Level Contributor
88 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed July 7, 2016

I had the pleasure of staying at this hotel many times, which was really memorable. This hotel is situated just a walkable distance from Robinson mall. The front office staff is most friendly and helpful. I am grateful to Mrs. Pen and her team, who is really caring and allowed me for an early check-in. The other hotel staffs are... More 

Helpful?
1 Thank DinRa
Panama
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed January 5, 2016

We stayed here one night. Our taxi had a difficult time finding the hotel. The rooms are tired and could use an uplift...but are clean. It was a very average experience, but was what we expected at this price range. Positives: The breakfast was good and the service for us was good. The helped who brought our bags up also... More 

Helpful?
1 Thank mn2panama
James G, General Manager at Pearl Lane Hotel, responded to this review

Warm Greetings from Pearl Lane Hotel, We are very sorry to hear that you had a difficult time finding our place. Thank you for your comments regarding the quality of service that the staff provided during your stay and the breakfast we served in the restaurant. Thank you for choosing Pearl Lane Hotel Looking forward for your next visit with... More 

Manila, Philippines
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 16, 2015

Our company booked several rooms in this hotel for a week. Not as luxurious as other hotels but still a nice place. The only horrible thing is their Sales, especially their Sales Executive. She doesn't know how to find ways. She even displays madness when a clients asks for something that she can't grant. She needs more training and proper... More 

Helpful?
2 Thank SamWan07
James G, Manager at Pearl Lane Hotel, responded to this review

Dear SamWan07, It is with great concern that we received your complaint about the bad quality of the service you experienced at Pearl Lane Hotel. Please accept our sincere apologies for the problems you encountered in regards to the behavior of the hotel personnel. We at Pearl Lane Hotel pride ourselves in keeping our customers satisfied and in this case,... More 

Iloilo City, Philippines
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 16, 2015

I've checked-in here for 5 days. The location of the hotel is 5 minutes walk from Robinsons Place Manila. Staffs are very professional and they always greet their guest with a smile. My Room is clean and amenities inside the room is basic... Of course what do you expect if you took a standard room. Hehehe. Complimentary breakfast is okay... More 

Helpful?
1 Thank MichaelLlovit
James G, General Manager at Pearl Lane Hotel, responded to this review

Warm Greetings from Pearl Lane Hotel, We are very happy to hear that you really enjoyed your stay. We're glad that you appreciated the breakfast we served in the restaurant. Thank you for your comments on the quality of service that our staff provided during your stay. Looking forward to your next visit. Best Regards, Ms. Pen Lavado Front Office... More 

Birmingham
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed October 5, 2015 via mobile

The hotel is in an okay area, the room however has a really Mouldy smell. The beds are comfortable and the room is clean. Just an average hotel that doesn't cost too much. The staff were always smiling and the room service was really tasty! Recommend the food at the hotel. We only stayed here as a connection for another... More 

Helpful?
1 Thank Laurajayne21x
James G, General Manager at Pearl Lane Hotel, responded to this review

Warm Greetings from Pearl Lane Hotel, Thank you for staying with us and giving us the opportunity to serve you. We really appreciate your feedback and we are glad that you feel satisfied with the quality of service that our staff provided during the time that you were here. We are very thankful that you've tried staying with us. Looking... More 

Hafnarfjordur
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed August 24, 2015

I've been staying at the Pearl Lane for every one of my visits to Manila and I don't hesitate to recommend it. Every time I stay there the staff is attentive, friendly and efficient. Actually super nice and good at their job. Do keep in mind that this is not a luxury hotel. However, for what it offers it does... More 

Helpful?
1 Thank simmix1
James G, General Manager at Pearl Lane Hotel, responded to this review

Warm Greetings from Pearl Lane Hotel, Thank you very much for staying with us. It's nice to hear that you really enjoyed and felt comfortable with our place. Rest assured that we will continue to serve you the best we can. Looking forward to your next visit at Pearl Lane Hotel. Best Regards, Ms. Pen Lavado Front Office Supervisor More 

Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed August 22, 2015 via mobile

decided to stay here because taxy was not able to find the street I want. just a little more expensive than others but perfect place staff super breakfast very good wifi working correctly...for 200 or 300 peso more than others why take a risk? only the room was a little bit small... I ll came back for sure... the standard... More 

Helpful?
2 Thank giurlanda
James G, General Manager at Pearl Lane Hotel, responded to this review

Warm Greetings from the Pearl Lane Hotel We would like to thank you for giving time in sharing with us your experience in our hotel. Rest assured we will continue to provide you with great service in the future. We look forward of welcoming you back. Once again, Thank You very much. Sincerely, James Guasch Hotel Manager More 

Ipoh, Malaysia
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed August 12, 2015

The Pearl Lane is situated in a quieter part of Malate and is not as vibrant as the Pearl Garden on Adriatico which is its sister company. The Lane is rather old and really needs upgrading to brighten up. Cleanliness is good and staff are courteous and cheerful. The deluxe room is big but the bathroom is too small and... More 

Helpful?
2 Thank Robby KW C
James G, General Manager at Pearl Lane Hotel, responded to this review

Warm Greetings from Pearl Lane Hotel, Thank you very much for your feedback during your recent stay here in Manila. We appreciate your review, as it will help us determine what we can still improve on. We apologize if we did not meet your expectations. Rest assured we will share this with our team to be able to find the... More 

In UK
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 14, 2015

We have stayed here several times over the past 2 years and find the staff always very friendly and anxious to please. Breakfast (top floor open-air restaurant) is buffet style and delicious with fresh omelettes made for you and of course unlimited brewed coffee (VERY IMPORTANT for me... lol.!). The structure could benefit from a few pesos spending on decoration... More 

Helpful?
2 Thank Nick B
James G, General Manager at Pearl Lane Hotel, responded to this review

Warm Greetings from Pearl Lane Hotel, Thank you for providing your wonderful feedback and being our regular guest for the past 2 years. We are very glad to read that you truly enjoyed the breakfast on the top floor and the quality of service our staff provided during your recent stay. Rest assured we will continue to strive for more... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service

Additional Information about Pearl Lane Hotel

Address: 1700 M Orosa St, cnr Gen Malvar St | Malate, Manila, Luzon, Philippines
Location: Philippines > Luzon > Metro Manila > Manila > Malate
Price Range: $42 - $49 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pearl Lane Hotel 3*
Number of rooms: 260
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Hotel Style:
#9 Best Value Hotel in Manila
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