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Hotel H2O

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Luneta | Behind Quirino Grandstand, Manila, Luzon 1000, Philippines
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979 Reviews from our TripAdvisor Community

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Showing 856: English reviews
Singapore, Singapore
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 17, 2014

I stayed from 9 to 11 Jun 2014. If you got lots of luggage, it will be a little hussle if you do not use the concierge service. Other than that, the check in was smooth and very efficient. Jay served and also brought me to the room and gave me pointers on it. I got the Deluxe and i... More 

Helpful?
Thank Omer F
H2O-Manila, General Manager at Hotel H2O, responded to this review

We greatly appreciate that you took time to share your experience during your stay with Hotel H2O. We definitely agree with you that our Aqua room with fish tanks has a relaxing ambiance as it is one of the top features of our hotel.Your comment for Makan Makan is hereby taken constructively and be assured that our Chefs and F&B... More 

Murphysboro IL
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 17, 2014

I recently had opportunity to stay at this place which is OK. It has the well worn look as you go down the hallways to get to your room. The staff is helpful enough but it did take longer than I expected to get some answers to what should of been quick questions. I stayed in Aqua room which is... More 

Helpful?
2 Thank terryhd
H2O-Manila, General Manager at Hotel H2O, responded to this review

I would like to apologize for the disappointing experience you had on the taxi, this has been shared with the concerned Department Heads to avoid similar incident in the future. We value your comments as it allows us to recognize the needs of our guests and to improve our service. We look forward that you will give us opportunity to... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 16, 2014 via mobile

The bay view is great; however, the air conditioner was not working on arrival, the maintenance guy suggested closing the curtains to cool down the room, but what is the value of a bay view if you must leave the curtains closed? I suggested they move us to another room but 8 hours later we are still here. Other areas... More 

Helpful?
1 Thank David K
H2O-Manila, General Manager at Hotel H2O, responded to this review

Thank you for taking the time to post a review. We appreciate and truly value your comments as these help us to improve. We have taken note of the concerns you raised and proper action is done right away to avoid similar incident in the future. We truly apologize for the inconvenience this may have caused you. Thank you for... More 

manila, phil
Level Contributor
196 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
3 of 5 stars Reviewed June 9, 2014

We booked a stay at Hotel H2O when we visited Manila Ocean Park. We availed of their Summer Fun Promo, which included an overnight stay at a Deluxe/Premiere room, set breakfast for 4, hotbed treatment and Deep Sea Rush tickets to Manila Ocean Park for 4. We wanted an Aqua room to complete the experience, but we were not able... More 

Helpful?
1 Thank gafrancomd
H2O-Manila, General Manager at Hotel H2O, responded to this review

Thank you for your comments about your recent stay in our Hotel. We are glad to hear that you appreciated the prompt service of our staff as well as your stay in our Premiere Suite. We would like to express our sincerest apologies if you missed to received a confirmation letter that caused some delay during your check-in, we regret... More 

Philippines
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 8, 2014

I stayed at this hotel in November 2013 for three nights for a conference. My overall impression of the hotel was that it was a pretty cool experience. The room I got was facing Manila Ocean Park, so I had a free show each night. As for the room itself, it was clean and spacious with a larger working table.... More 

Helpful?
1 Thank jteruel
H2O-Manila, General Manager at Hotel H2O, responded to this review

Thank you for taking the time to share your experience during your stay with us. It is such a delight to know that you had a great experience and particularly enjoyed our Parkview Room. Likewise, thank you for appreciating the breakfast at Makan Makan .We are very humbled by your kind words, this will boost the confidence of our team... More 

Kuala Lumpur, Malaysia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed June 8, 2014

The Aqua Rooms are really nice! It is quite an experience to watch different tropical fish swim past. I thought each room would have individual aquariums, so it would just be the same fish over and over. Actually it is one long aquarium spanning across all the aqua rooms. We really enjoyed sitting in front of the aquarium watching the... More 

Helpful?
Thank melex_my
H2O-Manila, General Manager at Hotel H2O, responded to this review

Thank you for taking the time to share your feedback with us. We are delighted to know that you appreciated our Aqua rooms and the buffet breakfast spread. Makan Makan Asian Food Village, our f and B outlet is known for its Asian Cuisine that most of our guest really loves. We regret to know that your experience with particular... More 

Hobart, Australia
Level Contributor
80 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed June 7, 2014 via mobile

Hi my name is damien Auksorius we stayed here while we stayed in Manila , the aquarium was awesome at ocean park , the rooms were also very nice and well priced , loved it , and also the service was very good also

Helpful?
Thank damian a
H2O-Manila, General Manager at Hotel H2O, responded to this review

We are always delighted to read the positive experience of or guests. Your feedback will be shared to the rest of our team. We truly value your comments as these will help us improve on our services more. Your appreciation goes along the way and indeed became inspiration. We look forward to be of service with you again in the... More 

Binangonan, Philippines
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 5, 2014

The aquarium room is really fantastic... i love it the moment i stepped inside the room. I enjoyed it so much. The pillows and linens including the towels are not of excellent quality but they are okay. The staff and crew are really friendly and accommodating and the breakfast buffet are great too, lots of choices. I would highly recommend... More 

Helpful?
Thank Grethel U
H2O-Manila, General Manager at Hotel H2O, responded to this review

We are very pleased to know that you has a fantastic stay with us and thank you for taking the time to share your experience with the rest of the Trip Advisor community. We are delighted to know that you had an excellent stay with us.Your kind words will be shared with the rest of the team as this will... More 

Jakarta, Indonesia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 3, 2014

Decide to stay in a unique hotel when we back in Manila after a short trip to Boracay. As we stayed here during the holiday season, a lot of Christmas decoration at the hotel and also at the Ocean Park which is in the same complex with the hotel. The ocean room was amazing, they have a life size aquarium... More 

Helpful?
Thank YosefinaYustiani
Minneapolis, Minnesota
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed June 1, 2014

Went to stay here for a staycation (live in Manila) and get away from the dirty grime of this city. It had been 3 years since my last visit here and I honestly found this time around the experience was better, which is saying something because I immensly enjoyed myself last time. The room is very peaceful and zen. One... More 

Helpful?
2 Thank Cracky_Bear
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Spa
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Hotel H2O is the first and only marine-themed urban resort hotel in the Philippines. Opened on April 10, 2010, the hotel is part of the Manila Ocean Park complex in the Philippine capital’s historic Rizal Park. It has been designated as the official residence for guests and patrons of Manila Ocean Park.Every part of Hotel H2O has a connection to its namesake element, water – from its next-door proximity to Manila Ocean Park; to its location on the edge of Manila Bay; to its signature aquarium wall that adorns the inner guest rooms and grand ballroom; to the seafood specialties of its main F&B outlet, Makan Makan Asian Food Village; to the healing, negative-ion treatments of its wellness center, Zenyu Eco Spa. All these make Hotel H2O perhaps the most visually distinctive urban property in the country today. ... more   less 

Additional Information about Hotel H2O

Address: Luneta | Behind Quirino Grandstand, Manila, Luzon 1000, Philippines
Location: Philippines > Luzon > Metro Manila > Manila
Price Range: $66 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel H2O 4*
Number of rooms: 147
Reservation Options:
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Hotel Style:
#5 Spa Hotel in Manila
#6 Luxury Hotel in Manila
#9 Romantic Hotel in Manila
#10 Business Hotel in Manila
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