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Hotel H2O

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Hotel H2O
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1,005 Reviews from our TripAdvisor Community

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Showing 879: English reviews
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Unfortunately we were not able together a room with an aquarium inside. However our stay was superb. The restroom was spacious, the staff are nice and polite. They also offer buffet breakfast which I loved the most, they have a wide variety of food. Will be back to try the room with a huge aquarium inside.

Helpful?
Thank Deah Jade N
H2O-Manila, Front Office Manager at Hotel H2O, responded to this review

Your feedback is very much appreciated & valuable to us. It is good to know that you were able to appreciate the service provided by our staff, wide variety of food and the spacious restroom. We truly apologize if we were not able to give you the aqua room during your stay, since we are on high occupancy on that... More 

Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

My husband and best friend visited Manila for 3 weeks in June to spend time with his spouse's family (who live there) and used Hotel H2O as our "home base". The complex is lovely and gated from the main streets with a security officer. It is a whole ocean complex, not just a hotel. It's an aquarium and attraction while... More 

Helpful?
Thank Shannon S
H2O-Manila, Front Office Manager at Hotel H2O, responded to this review

Our entire team appreciates that you enjoyed our facilities; the room and fantastic concepts and view. Indeed, our location is also a major plus because it gives our guests easy access to Manila Ocean Park attractions, amongst others. We are committed in providing each guest with a memorable experience. However, it is with deep regret to learn that our swimming... More 

Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is awesome. I could stay looking at those fish in my room ALL day!! Wow! Wow wow! I only recommend two nights...it gets too enclosed without sun. Only disappointment was the restaurant. I didn't get their food. I don't think it's for the hotel anyway...

Helpful?
Thank Salma M
H2O-Manila, Front Office Manager at Hotel H2O, responded to this review

We sincerely appreciate that you took time and gave us a feedback during your recent stay. It's always good to hear feedback from guests. This is our way to know what we have done well and if there is anything that we need to improve on. I have spoken with our Food and Beverage Manager and discussed with him the... More 

Washington DC, District of Columbia
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Contrary to what one would expect, the hotel's rooms are not under the surface of the water at all. Instead, a portion of one of the four walls of the room is the backside of an aquarium. That's it. The room we had (a family of 3) was extremely small. A single 12 oz plastic water bottle was provided and... More 

Helpful?
1 Thank Michael C
H2O-Manila, Front Office Manager at Hotel H2O, responded to this review

Thank you for informing us your concerns. These are vital for the hotel in order for us to improve. I have taken note of the items that you have pointed out for us to address. Rest assured proper actions will be done to avoid similar incidents in the future. It is our aim to offer our guest an entirely satisfactory... More 

Pembroke Pines, Florida
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I had a park view room. It's very noisy during the day from around 10 am until after 8. The view is also not pleasant with the stadium and garbage in the water. These twin bed rooms also have the shower in the room. There is only a frosted glass to offer coverage when you shower. Do not share with... More 

Helpful?
Thank Daisy M
H2O-Manila, Front Office Manager at Hotel H2O, responded to this review

Thank you for taking time to post a review. We regret to hear that your experience was not to your expectation and we would like to express our sincerest apologies for any inconvenience caused. We appreciate & truly value your comments as these help us to improve. Your comments have been discussed with the Management. Rest assured that necessary measures... More 

Limerick, Ireland
Level Contributor
199 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here one night and ate in the restaurant. Staff are very welcoming and helpful. The rooms are small but well equipped with complimentary drinks and snack. Air con works well. I had the room that has an aquarium as one wall. No window can seem claustrophobic. The food I chose was a mistake - spare ribs had no meat... More 

Helpful?
Thank LOGITRAV
H2O-Manila, Front Office Manager at Hotel H2O, responded to this review

Thank you for sharing your experience on your recent stay with us. I would like to thank you for acknowledging the hotel facilities and the service of our staff. It has been a pleasure to accommodate you in Hotel H2O. I will be discussing your concern regarding the spare rib you ordered with our F and B Manager. Thank you... More 

Flushing, New York, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We booked the Aqua room, I really like it, looking at the fish when u wake up and before u sleep, its relaxing even though the room is small. The hotel staff are really nice, very polite. For Breakfast buffet, there is few selections. I think 3 choices for entree. But its delicious. Why I gave 4 star is the... More 

Helpful?
Thank narsbella
H2O-Manila, Front Office Manager at Hotel H2O, responded to this review

Thank you for taking the time in sharing with us your experience at Hotel H2O. We would like to share to you that our Concierge can assist the Hotel guests should they wish to take a taxi cab service. We also have a taxi slip form to identify cab information for the safety of our guests. We are most concerned... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

Stayed for 2 nights and it was great, the aquarium room was clean with comfy bed.The staff were very accommodating. Recommended hotel for the family. Buffet breakfast was very good lots of food to choose from.

Helpful?
Thank Erik C
H2O-Manila, Front Office Manager at Hotel H2O, responded to this review

Thank you for taking the time to share your feedback with us. We are delighted to know that you enjoyed your stay with us and that our service met your standards. Once again, thank you for your recommendation and we would love to have the pleasure of serving you again. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

First thing I like about this hotel is the ambiance. It's very nice and relaxing even if you just sit on the waiting area. Another thing is, of course the room. We had the aqua room, and like in the pictures I saw on the internet, it was really that good. It was very clean and elegant looking. The bathroom... More 

Helpful?
Thank Alexandra T
H2O-Manila, Front Office Manager at Hotel H2O, responded to this review

We would like to thank you for taking time to write the very nice comments on your experience at Hotel H2O. This thoughtful feedback is very helpful and important for us to deliver the highest level of quality and service to our valued guest. Once again, we thank you and we look forward to welcome you back soon. More 

Sydney, Australia
Level Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Novelty of the aquarium room wore off after about 5 minutes and then the reality of having no view kicked in. The hotel precinct is deserted after dark and early morning giving you almost no entertainment/eating options outside of getting a cab elsewhere. The layout of the hotel is generally confusing being mixed up so much with the aquarium. The... More 

Helpful?
Thank Steve G
H2O-Manila, Front Office Manager at Hotel H2O, responded to this review

Thank you for recently staying with us and sharing the valuable feedback of your experience. We sincerely regret that we have failed to exceed your expectations. Based on your feedback, we apologize if the hotel facilities were not to your preference. We have taken note of your vital comments and rest assured, we will be guided to review other improvement... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Hotel H2O is the first and only marine-themed urban resort hotel in the Philippines. Opened on April 10, 2010, the hotel is part of the Manila Ocean Park complex in the Philippine capital’s historic Rizal Park. It has been designated as the official residence for guests and patrons of Manila Ocean Park.Every part of Hotel H2O has a connection to its namesake element, water – from its next-door proximity to Manila Ocean Park; to its location on the edge of Manila Bay; to its signature aquarium wall that adorns the inner guest rooms and grand ballroom; to the seafood specialties of its main F&B outlet, Makan Makan Asian Food Village; to the healing, negative-ion treatments of its wellness center, Zenyu Eco Spa. All these make Hotel H2O perhaps the most visually distinctive urban property in the country today. ... more   less 

Additional Information about Hotel H2O

Address: Luneta | Behind Quirino Grandstand, Manila, Luzon 1000, Philippines
Location: Philippines > Luzon > Metro Manila > Manila
Price Range: $72 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel H2O 4*
Number of rooms: 147
Reservation Options:
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Hotel Style:
#5 Spa Hotel in Manila
#6 Luxury Hotel in Manila
#9 Romantic Hotel in Manila
#10 Business Hotel in Manila
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