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Citystate Tower Hotel

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199 Reviews from our TripAdvisor Community

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Showing 139: English reviews
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Try our service Las Palmas Hotel Manila low ratea good rooms Good service good foods breakfast buffet no hidden charge. As low as 1900 pesos a day. 09056782708 call me for other details. We have a group rates,corporate and travellers rate.

Helpful?
Thank Teejay B
uk
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed August 24, 2016

Stayed here for 1 night. I expected a bit more than we received for the amount we payed. no hot water for a shower at 3am. no free bottled water in the fridge. Aircon noisy and not operating property. The buffet breakfast was included at 280 p but no foreign food all Asian. When I asked I was told its... More 

Helpful?
Thank Garry B
Citystate Tower H, Manager at Citystate Tower Hotel, responded to this review

Dear Sir: We are sorry to hear of the problems you experienced during your recent stay at our hotel. Your willingness to share your thoughts is appreciated as we strive to improve with each and every stay. Our breakfast will be expanded to include more options and is now more closely monitored to ensure guest satisfaction. We greatly appreciate also... More 

Travelers are raving about these Manila hotels

Zoetermeer, The Netherlands
Level Contributor
53 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 2, 2016 via mobile

I had a big room. The room was clean. I stay with my wife. The tv was old and to small. 31 cm old model. Not nice if you use to look at 60 inch. We stay in Room 702. Airco was noicy. Tv channel and room service was ok. The restaurants offers enoug choice. Is expensive special drinks. But... More 

Helpful?
Thank S P
Citystate Tower H, Manager at Citystate Tower Hotel, responded to this review

"Thank you for choosing to stay in our hotel and also for taking the time to write a review. We have noted your comments and you can be assured that we have already taken steps to address these concerns. We hope to see you and your family again in the near future." More 

Coron, Philippines
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 13, 2016

For me the staff is the reason that I keep coming back to Citystate. The guard staff outside know me by name even though it may be six months or more between my stays. The rooms are ok. For the price you might expect a bit more. My number one wish would be to upgrade the aircon units. Many are... More 

Helpful?
1 Thank diverdown76
Citystate Tower H, Manager at Citystate Tower Hotel, responded to this review

Dear Valued Guest, "Thank you for choosing to stay in our hotel and also for taking the time to write a review. We have noted your recommendations and you can be assured that we have already taken steps to address these concerns. We hope to see you again in the near future." More 

Iloilo City, Philippines
Level Contributor
176 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
3 of 5 stars Reviewed June 17, 2016

Just stayed for a night and: * rooms ok, big and clean * hallway looks scary * upon entering the lobby, you can easily smell cig and sometimes stinks * half of the guests (ive seen) were foreigners with their filipina wives/fiancee (maybe that day) * breakfast is ok, selections quite good * convenient to US embassy about 5 mins... More 

Helpful?
Thank Marigoldp
Citystate Tower H, Manager at Citystate Tower Hotel, responded to this review

Dear Mam, Greetings from Citystate Tower Hotel! "Thank you for choosing to stay in our hotel and also for taking the time to write a review. We have noted your comments and you can be assured that we have already taken steps to address these concerns. We hope to see you again in the near future." More 

New York City, New York
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed May 26, 2016 via mobile

Unusefull internet connection,waiters running around but dont give any attention.Frontdesk staff dont know their customers,who are for many years their clients.I admit,manila is a difficult culture,its for me primitive. On the other hand,in the same mabini street men are busy to built an FRESH GO hotel. Low pricing. I think pricing around 1000-1400 peso

Helpful?
Thank jonnypattaya
Citystate Tower H, Manager at Citystate Tower Hotel, responded to this review

Dear Sir: Thank you for bringing your concerns to our attention. Please allow me this opportunity to apologize for the inconveniences you have experienced during your stay. Your willingness to share your thoughts is appreciated. We are now seriously doing upgrades and improvements with our WIFI reception. Our hotel staff is now more closely monitored to ensure guest satisfaction and... More 

Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 6, 2016 via mobile

I have been staying on and off this hotel since the year 2002 until now. The hotel as building and layout is good especially the new wing. Beds are acceptable for me. Clean hotel and housekeeping are doing good and accommodating helpful whenever I need something like extra towels billows and other toilet things. In some rooms hot water need... More 

Helpful?
Thank Shougi-Makafi
Citystate Tower H, Manager at Citystate Tower Hotel, responded to this review

"Dear Guest, Thank you for your comment. It is nice to know that you appreciated what the location of the hotel has to offer. Thank you for choosing to stay in our hotel and also for taking the time to write a review and we look forward to your next visit." More 

Jebel Dhanna
1 review
2 of 5 stars Reviewed April 20, 2016 via mobile

First, AC was noisy Second, the women on d reception was rude.she was on mid age and she's bit heavy But thanks to d manager at d restaurant. He was so accommodating.he was d only one who made us smile.thanks to d F and B team.

Helpful?
Thank Shelby ken G
Citystate Tower H, Manager at Citystate Tower Hotel, responded to this review

"Dear Guest, Thank you for your comment. We value views and comments as this assists us in improving our service. We look forward to welcoming you back!." More 

Nottingham, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 25, 2016

Oh Dear Oh Dear! I have stayed at this hotel over 20 times since 1999. Have had some great stays, but I,m sorry to say that it has gone to the dogs. Really upset to write this report. Dodgy old tv in room not working. light fixtures hanging off wall not working, water in shower room a joke. luke warm... More 

Helpful?
3 Thank chriswhittakernotts
Hershey, Pennsylvania
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 19, 2016 via mobile

The appearance of a 4-5 star hotel with a 3-star vibe. Spent 3 nights there. It was clean and room service and housekeeping were prompt, but I had to self-manage a lot of things like getting them to stock the mini-bar, bringing a remote for the Aircon, and removing the single large hairball on the floor. The room had a... More 

Helpful?
Thank elboingo
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
"A new land mark in sunshine Manila" ... more   less 

Additional Information about Citystate Tower Hotel

Address: 1315 A. Mabini Street, Ermita, Manila, Luzon, Philippines
Location: Philippines > Luzon > Metro Manila > Manila > Ermita
Price Range: $44 - $53 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Citystate Tower Hotel 3*
Number of rooms: 250
Reservation Options:
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Also Known As:
Citystate Hotel Manila
Hotel Style:
#6 Casino Hotel in Manila
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