Always my choice of hotel whenever i travel to Kuala Lumpur. Room nice and spacious. Staff always greet and address you by name. Some outstanding staff at Front desk Michelle, Lawrence and Khairul. Always prepare my room in advance and never say no to any of my request. Well done boys..
I was planning a birthday party for my husband with the intent of bringing his family and a few close friends together to celebrate this occasion with us. I had called up a number of venues but did not find one that fit my requirements - rooms to host my guests and a restaurant that serves good food. I then requested some ideas for a venue on social media and immediately received a response from a close friend that a good venue would be the Ramada Suites hotel in the heart of Kuala Lumpur. As she works there as part of the Sales team, she encouraged me to come and visit the hotel. I made an appointment and visited the hotel and immediately fell in love with the rooms and proposed venue for the birthday party! After discussing my requirements and finding that this hotel fit all my needs, within my budget, my friend was able to help me plan and execute this birthday event seamlessly! My aim was to provide our guests, some of whom were from out of town, with a comfortable yet central place to stay as well as have a venue to host the planned birthday party. The Ramada Suites Hotel was able to provide all this and much more! We checked our guests in on a Friday for a weekend to remember at an affordable cost! We were very pleased to find out that there was a promotion for rooms which meant we got two nights for the price of one! We were able to check our relatives in on Friday and this meant we were able to kick off our 'party' a day earlier! For our birthday party, we were advised that Hugo restaurant was the best option. We were able to have the entire restaurant for our group given that the restaurant was not open to walk-in guests on the weekend due to Covid-19. My friend helped me plan a spectacular menu upon request of the birthday boy for a BBQ birthday dinner! On the menu, for a very reasonable price, was grilled lamb, chicken wings, salmon and jumbo sausages. Apart from barbecued meat, for starters, we had delicious mushroom soup (freshly made and not the canned variety) and a garden salad. Other items on the menu were jacket potatoes, prawn aglio olio pasta, buttered rice and dessert of fresh fruit and cake. The stars of dinner were the salmon - I was initially hesitant to add this item to our menu as I personally do not enjoy salmon. However, as all our guests mentioned, the salmon was delicious! These were thick, meaty steaks of salmon and they were marinated beautifully and came covered in a lovely dill cream sauce. The lamb was also another winner. Everyone loved it because it was flavorful and had plenty of meat rather than fat. Even days after the party, our relatives were talking about how good the food was. Compliments to the chef! I must also add that the wait staff were very attentive and topped up the food in a timely manner. A huge thank you to them! My dear friend also decorated our tables beautifully with flowers and this made the place look so cozy for our guests. She also ensured that the entire evening went smoothly by staying back and checking in on us constantly! Now THAT is service for you! Our family also had a lovely stay in beautiful and very clean and new looking rooms. I had booked 5 Studio Executive King rooms (with buy one night and get one night free) and one 2 Bedroom Executive (no free night). When I asked my friend if this was a new-ish hotel given that the rooms looked very new, she mentioned that "my boss is very particular about the cleanliness of the rooms and insist on it being cleaned thoroughly and maintained well for guests"! I can certainly vouch for the rooms being very well kept. Kudos to Rajesh Daswani the GM of this hotel! Our check-in and check-out were seamless and the overall experience was excellent. I would highly recommend this hotel - a true hidden gem for your stay in the heart of KL. This hotel is a stones throw away from bars and restaurants and a huge mall is nearby too. A sincere and heartfelt thank you to my dearest friend (she's family now!) for all that you did for us and to Ramada......you gave us a great and memorable stay!…
I stayed for 4 nights with a group trip .. they booked all rooms for us less than 24 hours of our check in and was very smooth .. very good and helpful staff .. great location .. clean rooms .. covid precautions were very good they gave us free masks and sanitizer was everywhere .. i really enjoyed the stay
This is our second time stay here with my family..ramada hotel like our second home stay at kuala lumpur, room as usual clean.locatian located at the heart of kuala Lumpur.. during this pandemic covid 19 the still follow the sop.. credit to staff front desk very welcoming and helpfull especially Ridwan.tq for the service..
Stayed with family 👪 at RAMADA SUITES KLCC last week during MCO front desk shown his SOP followed. Credit to front desk staff MR RIDWAN for warmly greeting and assistin the process overall. my k8ds likely enjoy with the conditions of the room and services and conv8ninet parking for us, plus hotel location in the heart of kuala lumpur city center.