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Seri Pacific Hotel

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Seri Pacific Hotel
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917 Reviews from our TripAdvisor Community

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Showing 765: English reviews
Pune, India
Level Contributor
110 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
Reviewed 5 days ago NEW

Stayed 4 nights here for vacations. It was my first visit to Kuala Lumpur, start from reaching from airport to hotel, there is a direct bus service from airport to hotel. Check-in process was very smooth, staff at front desk was very polite and helpful. I have requested for room at higher floor and he has provided me the same.... More 

Helpful?
2 Thank webdhawal
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 days ago NEW via mobile

After having really bad luck with booking hotels online we left a hotel that was nothing like mentioned online and ended up at this 5 star hotel with prices less that some 3 stars. Our first impression of this hotel was wow! Not because of the hotel but because of the staff. I have never met such helpful and friendly... More 

Helpful?
Thank nicklubbe
Bangalore
Level Contributor
42 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 1 week ago NEW

Pros: The rooms are good...Very good view and close to the business center. Cons: The staffs should be trained better customer service....And stop being racist.... Location: Location is good...Close to the metro.... This hotel does not definitely fit into a five star service. ~ The day we arrived, there was no one to greet us, we had to open the... More 

Helpful?
Thank jjj7046
Leicester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Stayed at this hotel for 4 nights . Location is good . Bell boys are very helpful . Enjoyed the breakfast lots of variety and freshly made food . Pool side service is abysmal, staff can't understand their own menus . Rooms are tidy and clean but dated. Wouldn't stay again .

Helpful?
1 Thank onikage82
Singapore, Singapore
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 week ago

Had a two nights stay over at the hotel. Check in was smooth without any hassle. Room view was great, and even though it was on a smoking floor, there wasn't really any whiff of cigarette smell. Love the bathroom concept, where there were two separate places to shower. Housekeeping was attentive, maybe too overly, calling me five times to... More 

Helpful?
Thank ambxdextrous
Singapore, Singapore
Level Contributor
12 reviews
8 hotel reviews
Reviewed 1 week ago via mobile

This was supposed to be a 5 stars hotel but a 3 stars service. The reception was not up to training stardard, not sensitive to customers need. The hotel was quite empty as I see it so I requested for half and hour early check in (check in time :2pm)as my friend is picking me up at 1.30pm to my... More 

Helpful?
Thank Rosalyne K
Dubai, United Arab Emirates
Level Contributor
81 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 1 week ago

Never head of this hotel before but there was a decent deal and I was in KL for a short time. The location is decent because the hotel is connected to a mid-size mall. If there are tropical showers in Malaysia you can use that to go grab a bite to eat. The hotel interior is a little tired and... More 

Helpful?
Thank SinbadSam
Leicester, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 week ago via mobile

I booked this hotel for my honeymoon expecting a 5* hotel and it defiantly was not a 5* to normal standards. It wasn't all bad, have stayed in worse, but for my honeymoon I was expecting more and was disappointed. Ok so here's the good and bad points. Good - The hotel staff at reception, concierge and the bell boys... More 

Helpful?
Thank jigz_t
Swansea County, United Kingdom
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago via mobile

I stayed at the Seri Pacific Hotel for eight days whilst teaching in Kuala Lumpa. It is close to two metro stations (PWTC & Putra), Sunway Mall, Chow Kit and the university where I was teaching. Decent food, small outdoor pool and reasonable rooms. Safe.

Helpful?
Thank Jayne W
Kuching, Malaysia
Level Contributor
91 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 2 weeks ago

This hotel was formerly Pan Pacific, and since its heydays has lost a bit of its shine.To be fair, at the room rates the hotel is presently charging, it is still a decent hotel to stay at. Its location makes it easy to move around to Chinatown, Jalan TAR area, and if you need to go to the Government offices... More 

Helpful?
Thank Mohd Ivan H
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Food & drink at the hotel
Kofuku Japanese Cuisine
Kofuku Japanese Cuisine
Cuisines: Sushi, Asian, Japanese
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Only ultramodern Atrium Hotel connected to Putra World Trade Center. With recently renovated and refurbished rooms, we cater to Corporate business and MICE events. Our restaurants range from Local, Asian and International cuisine including our famous Authentic Japanese restaurant KOFUKU. Our Spa with Balinese and Malaysian treatments will rejuvenate your body and soul after a long day at work.Located opposite the newly renovated 5 star Sunway Putra Shopping Mall. Connected via a walkway directly into the Mall. ... more   less 

Additional Information about Seri Pacific Hotel

Address: Jalan Putra, Kuala Lumpur 50350, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $44 - $77 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Seri Pacific Hotel 5*
Number of rooms: 561
Reservation Options:
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Also Known As:
Best Western Kuala Lumpur
Kuala Lumpur Best Western
Hotel Style:
#23 Spa Hotel in Kuala Lumpur
#38 Family Hotel in Kuala Lumpur
#38 Business Hotel in Kuala Lumpur
#44 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travelers have asked, with answers from Seri Pacific Hotel staff and other travelers.
10 questions
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Questions? Get answers from Seri Pacific Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try for the room at higher floor”
 of 5 bubbles webdhawal, 5 days ago | Read review
“Pick the rooms with ending 00 and on a higher floor to have a good view of the twin towers, KL Tower and the Titiwangsa Mountains.”
 of 5 bubbles ambxdextrous, 1 week ago | Read review
“Go for a higher flor for better views.”
 of 5 bubbles mohdivanh, 2 weeks ago | Read review
“try to get top floor to get kl city view”
 of 5 bubbles nfnadhiraha, 2 weeks ago | Read review
“Always ask for offers and bargain”
 of 5 bubbles 745jayal, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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