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Hotel Novotel Kuala Lumpur City Centre

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2 Jalan Kia Peng, Kuala Lumpur 50450, Malaysia
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Hotel Novotel Kuala Lumpur City Centre
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3,284 Reviews from our TripAdvisor Community

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Showing 2,755: English reviews
Manama, Bahrain
1 review
5 of 5 stars Reviewed yesterday NEW

The hotel location was perfect, opposite to the pavilion and at the heart of KL, services are excellent and the prices were very reasonable, i highly recommend this hotel for KL visitors.the location was close to every good lace in the City, I honestly used Uber for taxis which was faster and less costly, there used to be always a... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank shahdbabili
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

Perfect location for shopping and sightseeing. A very well priced room in the centre of Bukit Bintang. Check in: fast and efficient Location: PRIME! 20 metres from front door is an amazing air conditioned above street walkway that will take you to Pavilion (incredible shopping centre+cinema) and to KLCC. No need to cross roads! Also very close to the monorail.... More 

Helpful?
Thank Wahidah B
Doha, Ad Dawhah, Qatar
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed yesterday NEW

This is most bad property of the Novotel. Trust me. Our room check in took too much long time. OUr room's safe was not working and we lost our precious 5 hours in getting it fixed and missed our few attractions visit too. Their staff is very unfriendly and it seems like a big bunglow on the mercy of few... More 

Helpful?
Thank Prachi A

Travelers are raving about these Kuala Lumpur hotels

Singapore, Singapore
Level Contributor
48 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I am an ACCOR Hotels Platinum Card holder and stay a number of their hotels on a very regular basis. I have actually stayed at the Kuala Lumpur Novotel 4 times this year, and each time it has become more evident that it is in desperate need of refurbishment (particularly in comparison to the new Novotel Soi 20 in Bangkok).... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank scimitar65
Surabaya, Indonesia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Novotel Kuala Lumpur City Centre is situated strategically, as it is close to Pavilion shopping centre and Suria KLCC. Both places of interest can be reached within 10-15 mins walk. The KL Aquaria is also closeby which is an added value, as the Aquaria is one of the most favorites for the tourists. My stay at the Novotel KL was... More 

Helpful?
Thank rudysantoso21
Casaleggio Novara, Italy
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Very good location I just spent one night and my room was on the 15th floor The room and the breakfast were very nice. The hotel was full and maybe the service for helping with the baggage was not so quick but never mind. I felt the 3 lifts for all the people in the hotel were not enough The... More 

Helpful?
Thank Claudio P
NovotelKLCC, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear Claudio P, thank you for spending time to share your comments with us. We are certainly experiencing high occupancy at the moment, sincere apologies if the bell hop was a little delayed. With regards to the key cards to the elevators, it may seem troublesome and inefficient at times due to technical error but I assure you it is... More 

Scotland, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

After staying in this hotel once before we have chosen to come back to this hotel for my partner's 60 birthday belated but still for birthday he so wanted to come back to this hotel as we were made soooo...... Welcome last time and this was only hotel for him . It is easy access to Klcc pavilion and close... More 

Helpful?
1 Thank Hellm789
NovotelKLCC, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear Hellm789, thank you for the utmost positive feedback! I am happy to hear that you not only chose our central location but also our wonderful hospitality to celebrate your partner's birthday! This will really serve as a good reminder as well as encouragement to my team! We look forward to having you stay with us for next year's birthday... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed there just for one night together with my collleague, we booked twin superior with breakfast. All the check-in process went smooth, we were given the room we'd expected, also we were offered to chose smoking or not smoking room which is always an important aspect for me. The room itself was rather small and the interior was very modest,... More 

Helpful?
Thank Keila B
NovotelKLCC, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear Keila B, it's really wonderful to receive such outstanding review everything from our front office staff down to the wait staff in our coffee house! My team and I have been more guest-oriented lately, something I stress and reinforce on a daily basis so I am happy to know that the hard work has paid off! I have shared... More 

Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW via mobile

Let's start with the basics. This is clearly a great value hotel. For a location that is stones throw away from the pavilion mall, walking distance from bukit Bintang and even Petronas and Suria mall it clearly is an amazing value for that. 5 stars for the location. With respect to the rest, it definitely does the job. Rooms were... More 

Helpful?
Thank Aditya V
NovotelKLCC, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear Aditya, We very much appreciate your comments, thank you so much for sharing your positive review with us! It delights me to hear that you enjoyed staying in our location which is probably one of the best in town, as well as the value-for-money rooms. Our new Executive Chef who just joined us has improved the overall breakfast selection,... More 

Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

First at all location was amazing, just 1 minute walk away from Pavilion Shopping Center. There also connection bridge to KLCC. Room was OK, just a little bit pricey. Quite cozy. Breakfast is good, comparing to the others.

Helpful?
Thank Retape J F
NovotelKLCC, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear Retape J F, thank you so much for your kind review, my team and I truly appreciate your kind feedback! I will share this with our new executive chef who just joined us and have since improved our breakfast selection tremendously! Looking forward to welcoming you back to Novotel KL. best regards Susan Anthony General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Novotel Kuala Lumpur City Centre is a 4 star hotel in the centre of Kuala Lumpur. Ideal for a business trip or holiday, the hotel is strategically located within walking distance of the KL Convention Centre and major shopping malls. With 295 rooms, an executive floor and conference facilities, this is the perfect place to stay. Drinks are served until late in our bar, while our two restaurants offer a tempting range of cuisines. The hotel also boasts a fitness centre, spa and outdoor swimming pool. ... more   less 

Additional Information about Hotel Novotel Kuala Lumpur City Centre

Address: 2 Jalan Kia Peng, Kuala Lumpur 50450, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $57 - $87 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Novotel Kuala Lumpur City Centre 4*
Number of rooms: 295
Reservation Options:
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Also Known As:
Novotel Kuala Lumpur
Accor Kuala Lumpur
Novotel Hydro Majestic Kuala Lumpur
Kuala Lumpur Novotel
Novotel Kl
Hotel Style:
#28 Spa Hotel in Kuala Lumpur
#55 Luxury Hotel in Kuala Lumpur
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