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Hotel Novotel Kuala Lumpur City Centre

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3,370 Reviews from our TripAdvisor Community

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Showing 2,829: English reviews
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Central, clean, high, silent...what more can you ask for? Nice stuff, very kind. Close to metro station and Starbucks :) Go there and try it out :) The view is from our room. What you have to take care in september is the hot weather.

Helpful?
2 Thank Cleriana
NovotelKLCC, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear Cleriana, Thank you so much for writing us this positive review, we couldn't be happier to hear that your stay with us went well! My team and I look forward to your next visit so we can take care of you again! Best regards Susan Anthony General Manager More 

Auckland, New Zealand
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I found the staff to be very friendly. My room was clean and tidy - perfect for my needs. What I particularly liked was the hotel's position to the elevated walkway which allows pedestrians to walk to shopping malls, various hotels, the train system, and the convention centre. The walk to the convention centre was about 15 minutes (relaxed walk)... More 

Helpful?
Thank Linda H
NovotelKLCC, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear Linda, We truly appreciate your positive and generous review on your stay which was "perfect" for you! Our location is indeed our best asset and hope you will return again! Best regards Susan Anthony General Manager More 

1 review
2 of 5 stars Reviewed 1 week ago via mobile

Good Bed good size and comfortable Staff friendly Central position Gym Bad Hallways stunk of cigarettes from smoking rooms. Needs to be smoke free hotel or segregate. Smoking rooms opposite non?????????????? COLD showers in morning, hot water system poor. Food average and some of it when should be hot - sausages. Ala carte/room service menu over priced. Lift card access... More 

Helpful?
Thank Tracy B

Travelers are raving about these Kuala Lumpur hotels

A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

I would like to comment on the great service of Shet, Sharifah and Suresh. I arrived late on a Friday night. For some reason, the bathmat was soaking wet. I rang up the reception desk. The manager came up very quickly with the porter to re-allocate me to a premium room and helped move my stuff over. The next two... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank A TripAdvisor Member
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Honestly, I was so scared booking this hotel after reading all of the horrible reviews. But HONESTLY, you would be crazy to listen to the reviews. We are ACCOR platinum guests, and honestly, nothing was too much for them. The staff were lovely, and they even upgraded my room to a premier floor suite, which was beautiful, and had partial... More 

Helpful?
Thank Amrolabib
NovotelKLCC, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear Amrolabib, Thank you so much for your appreciation for our staff, value-for-money and, of course, location! We are happy to know that we made your stay a memorable one, despite the reviews on Tripadvisor. Your comment means a lot to us and we can't wait to be able to welcome you back again in the near future! Best regards... More 

Sydney, Australia
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Rooms are spacious, price is reasonable and the hotel is literally a minutes walk to Pavillion and nearby markets and restaurants. For walkers its a 15min walk to petronas through the park!! Some nice cafes are in the vicinity!! The hotel staff is very helpful in guiding you!

Helpful?
Thank KubesKitchen
NovotelKLCC, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear sir, We can't thank you enough for the positive remarks after your stay. It will definitely serve as encouragement to the team members. We look forward to having you back! Thank you Susan Anthony General Manager More 

SIngapore
Level Contributor
41 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Luckily was here only for one night at room 1718 and booked thru the Accor promotion. Downs: 1. Old old old rooms, and pillow case 2. Toilet was noisy as randomly the watee pipe will have weird noise, from the WC. 3. Shower head was not able to be adjusted for personal comfort, (im pretty tall) 4. Air con fail... More 

Helpful?
Thank urbanmale_tods
Level Contributor
11 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Situated next to the one of the best mall in Kuala Lumpur. Its offer a comfortable room and good food. It is really worth every dollar you spent. The hotel staff is very friendly. Recommended for couples, business and family.

Helpful?
Thank Jin Leong P
NovotelKLCC, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear sir, Thank you for your kind review and support - we hope to be able to serve you again. Best regards Susan Anthony General Manager More 

Jakarta, Indonesia
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed there for 3 nights and booked 2 rooms. They were spacious enough. Rooms were cleaned and so were the bathrooms. All type of rooms were provided with breakfast. Nice deal. Since we were travelling with young one, we asked for a baby-cot. And it's free. My 2 years old daughter like it. Usually we sleep together, but she chose... More 

Helpful?
Thank Eric_Bachtiar
NovotelKLCC, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear Mr Eric, Thank you so much for the positive comments, we very much appreciate the time taken to share your feedback with us. I am glad that you and your family had a very comfortable stay with us, most particularly your daughter! We look forward to having you stay with us again in the near future for a more... More 

Surabaya
Level Contributor
72 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I have been stayed in Novotel Kuala Lumpur City Center 2 times. 6 years ago and on September 2016. The hotel ambience is still the same. The good things of this hotel is 5 minutes to the Pavillion (shopping mall), 15 minutes to Petronas Twin Towers, 5 minutes to Bukit Bintang area.. all reach by walk. In the area you... More 

Helpful?
Thank Ratnaningtyas
NovotelKLCC, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear Ratnaningtyas, Thank you so much for your feedback, we truly appreciate your support! Just to share with you, we are in the midst of planning for refurbishment to all the guest rooms soon, we hope to be able to welcome you back for a brand new experience. Best regards Susan Anthony General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Novotel Kuala Lumpur City Centre is a 4 star hotel in the centre of Kuala Lumpur. Ideal for a business trip or holiday, the hotel is strategically located within walking distance of the KL Convention Centre and major shopping malls. With 295 rooms, an executive floor and conference facilities, this is the perfect place to stay. Drinks are served until late in our bar, while our two restaurants offer a tempting range of cuisines. The hotel also boasts a fitness centre, spa and outdoor swimming pool. ... more   less 

Additional Information about Hotel Novotel Kuala Lumpur City Centre

Address: 2 Jalan Kia Peng, Kuala Lumpur 50450, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $65 - $84 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Novotel Kuala Lumpur City Centre 4*
Number of rooms: 295
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Orbitz, TripOnline SA, HotelTravel.com, Agoda, Priceline, Odigeo, Expedia and ACCOR so you can book your Hotel Novotel Kuala Lumpur City Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Kuala Lumpur
Accor Kuala Lumpur
Novotel Hydro Majestic Kuala Lumpur
Kuala Lumpur Novotel
Novotel Kl
Hotel Style:
#29 Spa Hotel in Kuala Lumpur
#56 Luxury Hotel in Kuala Lumpur
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