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Impiana KLCC Hotel

Certificate of Excellence
Hotel website
13 Jalan Pinang, Kuala Lumpur 50450, Malaysia
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Impiana KLCC Hotel
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2,349 Reviews from our TripAdvisor Community

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Showing 1,706: English reviews
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Went to this hotel with my family, all adults. We all had a similiar experiance. Pros: The hotel is central, and the breakfast was good. Cant really complain about the Wi-Fi. The beds are good and the pillow-menu is a nice touch. Cons: The staff is not friendly. They open doors for you and smile but thats about it. You... More 

Helpful?
Thank Sebastian1151
impianahotel_trip, The Management at Impiana KLCC Hotel, responded to this review

Thank you for taking time out of your busy schedule to write a review on us. We welcome all your feedback and comments. We apologise that the attitude of our staff was improper and we will ensure that he/she will be retrained. Nonetheless , we would like to thank you for the good comments on our breakfast spread and also... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed in Impiana KLCC hotel for couple of nights. To begin with they allowed us to chek in at 7:00 AM and check out at 3:00 for free. The breakfast bufet is reasonably good but it's not something mind blowing. The location is great as you access to KLCC, pavilion, and other CBD shoping centers via tunnels and distance... More 

Helpful?
Thank Ben V
impianahotel_trip, The Management at Impiana KLCC Hotel, responded to this review

Thank you for your kind words and vote of confidence in our service. It is a joy to know that we have met up with your expectations and enjoy some of our best features such as our buffet spread and also our strategic location in the city center. We are constantly improving our services, all honest feedback are taken seriously.... More 

Sibu Serawak
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel has a very unassuming facade, but first appearances can be deceptive, and after the initial disappointment I was pleasantly surprised. If you eat in the coffeehouse/restaurant on the ground floor in the evening, you will be impressed by the spectacular, almost close-up view of the Twin Towers. I was struck by the nearness of it, and it was... More 

Helpful?
Thank yukingw
impianahotel_trip, The Management at Impiana KLCC Hotel, responded to this review

Thank you for your review. May I say that my team and I are very grateful to hear of your good experience in our hotel and enjoy some of our best features such as our strategic location that is close to Petronas Twin Towers. We constantly look forward to our guests’ feedback and comments in order to continuously improve our... More 

Kuala Lumpur, Malaysia
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My family & I had our buka puasa every year here. The food was nice and what we like the most is "kambing golek" (lamb) and king of fruit "durian". However, this year a bit disappointed for me coz no oyster & less seafood this year. And no sushi only cold cuts. Overall is okay, perhaps i like the most... More 

Helpful?
Thank Akhmarcool
impianahotel_trip, The Management at Impiana KLCC Hotel, responded to this review

Thank you for your review. Our team at Impiana KLCC Hotel a very grateful to hear of your good experience in our hotel and glad that you enjoyed our Semarak Ramadan Buffet spread which are well known for. It is always a pleasure to know that our staff have been well-trained and will continue to maintain and hopefully further improve... More 

Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It is at the center area of business district. Get to shopping center by bridge connects to hotel. The hotel is big with many rooms. We had a room with view to Twins tower but saw only one tower. The room is big but the air-conditioner is not in good condition. The tempature is a bit high. I didn't feel... More 

Helpful?
Thank Erica C
impianahotel_trip, The Management at Impiana KLCC Hotel, responded to this review

Thank you for taking time out of your busy schedule to write a review on us. We welcome all your feedback and comments. We appreciate the generally positive feedback and took notice some of our best features such as our infinity edge pool, the in-room service and our sky bridge which links our hotel to near by shopping mall. As... More 

Bangkok, Thailand
Level Contributor
113 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 4 weeks ago

some of us who are on the go and need more than just the basic gym, will certainly enjoy the access to the KLCC park which has a jogging track with an option of an elevation route, as well as a great 25meter lap pool. I generally struggle to find a hotel with a lap pool or at least one... More 

Helpful?
Thank BJTEBKK
impianahotel_trip, The Management at Impiana KLCC Hotel, responded to this review

Thank you for your review. We would like to welcome you back to our hotel and we are most pleased that you enjoyed your stay with us thoroughly. We will continue to maintain and hopefully further improve on the services you have enjoyed with us. We hope that you will find time to visit us again soon. More 

Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 18, 2016

We booked this hotel as an Air Asia Go offer, and we enjoyed our two-night stay here. This hotel is right in the middle of it all - there's at least four malls within 15 minutes walk, and you can do a lot of that by covered walkways. The closest mall is Pavilion, which has some excellent restaurants serving all... More 

Helpful?
Thank Dave C
impianahotel_trip, The Management at Impiana KLCC Hotel, responded to this review

Thank you for your kind words and vote of confidence in our service. We are always on a lookout for the strengths and weakness of our hotel and your feedback is a delightful instrument in tuning up our services. We are in the midst of upgrading our service and facilities in order to provide a better experience for our guest.... More 

Kajang
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 13, 2016 via mobile

I went there on january 2016. Reason to choose this hotel due to the walking distance to klcc. Basically this hotel is up to the standard as per their advertizing. The breakfast buffet was plenty and you can choose either internation or american breakfast. Check in and check out time is very fast (thumbs up). The infinity pool is great... More 

Helpful?
1 Thank wanasyurawanahmad
Kuala Lumpur, Malaysia
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 10, 2016

This is my first stay with Impiana KLCC Hotel for Business. I have a event at the hotel. The hotel is stylish and modern from the reception areas to corridors and rooms. Services is excellent. The hotel provides variety authenticity both local and international varieties. I would definetly recommend this hotel to my friends.

Helpful?
1 Thank CalChoong
marcomiklcc, The Management at Impiana KLCC Hotel, responded to this review

Thank you for your kind words and vote of confidence in our service. Glad to know that you enjoyed your stay with us. It is a joy to know that we have met up with your expectations as your well-being and comfort is our top priority. We do hope that you will find time to visit Kuala Lumpur again and... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 10, 2016

The staff is really friendly, smiling and helpful. The rooms are very well kept, cleaned every day with every attention to details. The room service offers a good choice of food for the lazy ones. The breakfast offered with my room was also amazing, and you can choose from a Malay/asian cousine to a western style breakfast to fill your... More 

Helpful?
1 Thank Elena B
marcomiklcc, The Management at Impiana KLCC Hotel, responded to this review

Thank you for your review. We constantly look forward to our guests’ feedback and comments in order to continuously improve our service standards. It is a joy to know that we have met up with your expectations and enjoyed some of our best features that we're proud of such as our infinity edge pool, our choices of breakfast as well... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Food & drink at the hotel
CEDAR on 15
CEDAR on 15
Cuisines: European
Tonka Bean Cafe
Tonka Bean Cafe
Cuisines: Chinese, International, Asian, Malaysian, Halal
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Within the heart of Kuala Lumpur’s bustling city centre, the Impiana KLCC Hotel is the leading business class hotel in Kuala Lumpur. Located just opposite the Kuala Lumpur Convention Centre and Aquaria KLCC, we are also just less then 5 minutes from KLCC Suria Shopping Mall, Pavilion and StarHill Shopping area.Just around the corner, at Jalan P Ramlee you can find free standing restaurants, pub and clubs like the Modesto, Budaba, Beach Club, Aloha Bistro and the Maredo’s Steakhouse.All rooms are with timber flooring, free UNLIMITED multiple wireless internet access and wireless access for designated hotel public areas. A covered air-cond link bridge directly connects Impiana KLCC Hotel to the Kuala Lumpur Convention Centre and Bukit Bintang. ... more   less 

Additional Information about Impiana KLCC Hotel

Address: 13 Jalan Pinang, Kuala Lumpur 50450, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $83 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Impiana KLCC Hotel 4.5*
Number of rooms: 519
Reservation Options:
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Also Known As:
Hotel Impiana Klcc
Hotel Style:
#16 Spa Hotel in Kuala Lumpur
#20 Romantic Hotel in Kuala Lumpur
#22 Family Hotel in Kuala Lumpur
#26 Business Hotel in Kuala Lumpur
#29 Luxury Hotel in Kuala Lumpur
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