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Impiana KLCC Hotel

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Impiana KLCC Hotel
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2,570 Reviews from our TripAdvisor Community

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Showing 1,869: English reviews
KL
Reviewed yesterday NEW

We had a good seminar in Impiana Hotel KLCC 5 years ago and would like to do it again this year. Hence, we've booked a meeting room to conduct product roadshow in this hotel last week. As usual, we are required to do demo unit setup, material preparation, projector trial run, etc all by our own on the evening a...

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Helpful?
Thank Hoe1986
Reviewed yesterday NEWvia mobile

Landed in KL and wanted some luxury before going to hostels and travelling around Malaysia. Found this place and booked it. Not much I can say apart from what a place. The hotel/ the staff / the room (which is like an apartment) are absolutely stunning. The views from the pool. Definitely recommend this place!! Nice location too.

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Helpful?
Thank Mearo07
Aarron_Nelson_IKLCC, General Manager at Impiana KLCC Hotel, responded to this review

Dear Mearo07, Thank you for your positive feedback and for making us your preferred hotel in Kuala Lumpur during your stay. We are indeed very pleased to hear that you had taken advantage of most of our best features and we hope that you will find time to visit us again soon. Aarron Nelson

Reviewed 3 days ago NEW

The Hotel was perfectly located extremely comfortable, pleasant and very welcoming with very well trained and friendly staff located all over the hotel the services were exceptional, spa, gym, swimming pool area with wonderful views of downtown KLCC The 15th floor dining and bar area, food/Drink service fantastic all round. The General Manager Arron Nelson seemed to be everywhere at...

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Helpful?
Thank Paul O
Aarron_Nelson_IKLCC, General Manager at Impiana KLCC Hotel, responded to this review

Dear ConcernedIndian, Thank you for your positive feedback and for making us your preferred hotel in Kuala Lumpur during your stay. We are indeed very pleased to hear that you had taken advantage of most of our best features and we hope that you will find time to visit us again soon. Aarron Nelson

Rawang, Malaysia
Reviewed 3 days ago NEW

Offer comfortable room with good breakfast spread. I like the location as the hotel is near to KLCC Convention Center, KLCC, Pavilion and other exciting places. I can just park my car and walk (either for business or leisure).

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Helpful?
Thank ct_aishah
Aarron_Nelson_IKLCC, General Manager at Impiana KLCC Hotel, responded to this review

Dear ct_aishah, Thank you for your positive feedback and for making us your preferred hotel in Kuala Lumpur during your stay. We are indeed very pleased to hear that you had taken advantage of most of our best features and we hope that you will find time to visit us again soon. Aarron Nelson

London, United Kingdom
Reviewed 3 days ago NEWvia mobile

- slow check in, unprofessional front desk. - superior rooms: small double bed, room good, bathroom worn out and gives a dirty feel. - food is good. - bar is lively. - location perfect, in the middle of twin towers and bukit bintang. - walkway can be reached directly from elevators from your floor which is the biggest plus of...

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Helpful?
Thank AhmedJamal
Aarron_Nelson_IKLCC, General Manager at Impiana KLCC Hotel, responded to this review

Dear AhmedJamal, Thank you for taking the time to provide your feedback during your recent stay with us. I would like to personally apologize for the way in which your arrival was handled by our team. We fully agree that our staff should have been more tactful and take immediate action in handling guest requests and no excuses are acceptable...

Jakarta, Indonesia
Reviewed 5 days ago NEWvia mobile

Hotel Impiana is an old hotel in the center of Kuala Lumpur downtown and close to Petronas Twin Towers. The room size is large with complete in room facilities. Hotel staffs was very friendly and helpful. Hotel swimming pool located at 4th floor with the most amazing view. Breakfast menu is complete and vary with delicious taste..... Highly recommended to...

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Helpful?
Thank Dede M
Aarron_Nelson_IKLCC, General Manager at Impiana KLCC Hotel, responded to this review

Dear Dede M, Thank you for your positive feedback and for making us your preferred hotel in Kuala Lumpur during your stay. We are indeed very pleased to hear that you had taken advantage of most of our best features and we hope that you will find time to visit us again soon. Aarron Nelson

Reviewed 5 days ago NEW

I love the international breakfast buffet. It had variety of choices. The room cleaning service was good. The staff were helpful. Very near to KLCC. Just use the bridge and walk 5 minutes. RM 420 per night. I stayed at 10th floor with a nice night view of the KL city.

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Helpful?
Thank mousse2964
Aarron_Nelson_IKLCC, General Manager at Impiana KLCC Hotel, responded to this review

Dear mousse2964, Thank you for your positive feedback and for making us your preferred hotel in Kuala Lumpur during your stay. We are indeed very pleased to hear that you had taken advantage of most of our best features and we hope that you will find time to visit us again soon. Aarron Nelson

Boston, Massachusetts
Reviewed 6 days ago NEWvia mobile

Reasonably priced hotel. Good for business or travel. Only problem is the service could use some improvement. We asked for a non smoking room but they gave us a room with a horrible smoke smell. They didn't want to change our room first but managed to get a proper room after making sufficient noise. Hotel overall was good. Would stay...

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Helpful?
Thank Andrew C
Aarron_Nelson_IKLCC, General Manager at Impiana KLCC Hotel, responded to this review

Dear Andrew C, Thank you for your kind words and vote of confidence in our service. Glad to know that you enjoyed your stay with us. We are constantly improving our services, all honest feedback are taken seriously. We do hope that you will find time to visit Kuala Lumpur again and perhaps stay with us so that we can...

Malmo, Sweden
Reviewed 6 days ago NEW

Kuala Lumpur is a good stopover for a few days and this hotel is perfect. Clean, perfect location, very friendly staff especially Qalbi Khaled Arrahman he will get far in the hotel industry. Don't miss the twin tower!

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Helpful?
Thank James S
Aarron_Nelson_IKLCC, General Manager at Impiana KLCC Hotel, responded to this review

Dear James S, Thank you for your positive feedback and for making us your preferred hotel in Kuala Lumpur during your stay. Your compliment will be forwarded to the staff, Qalbi Khaled Arrahman and his superior. We are indeed very pleased to hear that you had taken advantage of most of our best features and we hope that you will...

Mumbai (Bombay), India
Reviewed 6 days ago NEW

I stay frequently at Impiana KLCC Hotel. The warmth and welcome brings me back. Located and connected well with KLCC, Pavilion mall and the food and entertainment district, it is a great hotel at reasonable prices.

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Helpful?
Thank ConcernedIndian
Aarron_Nelson_IKLCC, General Manager at Impiana KLCC Hotel, responded to this review

Dear ConcernedIndian, Thank you for your positive feedback and for making us your preferred hotel in Kuala Lumpur during your stay. We are indeed very pleased to hear that you had taken advantage of most of our best features and we hope that you will find time to visit us again soon. Aarron Nelson

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free Breakfast
  • Bar/Lounge
About the property
  • Wheelchair access
Food & drink at the hotel
CEDAR on 15
CEDAR on 15
Cuisines: European
Tonka Bean Cafe
Tonka Bean Cafe
Cuisines: International, Asian, Malaysian, Chinese
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Within the heart of Kuala Lumpur’s bustling city centre, the Impiana KLCC Hotel is the leading business class hotel in Kuala Lumpur. Located just opposite the Kuala Lumpur Convention Centre and Aquaria KLCC, we are also just less then 5 minutes from KLCC Suria Shopping Mall, Pavilion and StarHill Shopping area.Just around the corner, at Jalan P Ramlee you can find free standing restaurants, pub and clubs like the Modesto, Budaba, Beach Club, Aloha Bistro and the Maredo’s Steakhouse.All rooms are with timber flooring, free UNLIMITED multiple wireless internet access and wireless access for designated hotel public areas. A covered air-cond link bridge directly connects Impiana KLCC Hotel to the Kuala Lumpur Convention Centre and Bukit Bintang. ... more   less 

Additional Information about Impiana KLCC Hotel

Address: 13 Jalan Pinang, Kuala Lumpur 50450, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $70 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Impiana KLCC Hotel 4.5*
Number of rooms: 519
Reservation Options:
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Also Known As:
Hotel Impiana Klcc
Hotel Style:
#19 Spa Hotel in Kuala Lumpur
#20 Romantic Hotel in Kuala Lumpur
#22 Family Hotel in Kuala Lumpur
#26 Business Hotel in Kuala Lumpur
#37 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travelers have asked, with answers from Impiana KLCC Hotel staff and other travelers.
34 questions
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Questions? Get answers from Impiana KLCC Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“12th floor and up”
  • Amazing view from the open air bar on the 15th floor cedar restaurant/bar
 of 5 bubbles , 3 days ago | Read review
“Rooms are spacious, modern and family friendly. Hotel needs to upgrade its faucets and sinks in toilets.”
 of 5 bubbles ConcernedIndian, 6 days ago | Read review
“Another hotel”
 of 5 bubbles britishconsumer2016, 1 week ago | Read review
“Club luxe, very spacy room with wonderful view on Petronas towers”
 of 5 bubbles caramelAixLesBains, 1 week ago | Read review
“Ask for a higher room (18th floor or above) if possible. The staff will probably endeavour to accommodate. Try to get a room facing the Petronas towers.”
 of 5 bubbles , 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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