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Hilton Kuala Lumpur

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Hilton Kuala Lumpur
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3,563 Reviews from our TripAdvisor Community

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Showing 3,026: English reviews
Kuala Lumpur, Malaysia
Reviewed yesterday NEW

Enjoyed our stay here. Thanks for my complimentary birthday cake. It was delicious. Will surely come back to stay again. Location is perfect very nearby sentral station and our room was perfect. 5 star indeed.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank jayabalan2017
Reviewed yesterday NEWvia mobile

I stayed at the Shangri La Hotel in KL loyaly until last December when the management proved to be incompetent and my trip was ruined. In January I decided to try the Hilton based on reputation. What a great decision that was and frankly, they could give the other guys a few classes on service and management. They make the...

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Helpful?
Thank James L
Shah Alam, Malaysia
Reviewed 2 days ago NEW

Hotel is located opposite the KL Sentral train station and its very convenient ...the room has decent size and bed was very comfortable..the staff also very friendly n helpful..and i will definitely stay here again in the future..

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Helpful?
Thank fizzi_85
Canada
Reviewed 3 days ago NEW

Stayed at Hilton for 2 nights. Room was very clean. The pool facilities is great. I really enjoyed myself at the pool side. It is a great place for families and I noticed a lot of kids had a good time playing in the pool. Location is good to access public transportation and Nu Sentral mall.

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Helpful?
Thank CanadaHomemaker
Reviewed 3 days ago NEWvia mobile

The hotel has top rooms, service and food. They also have a roof top swimming pool, waterslide and boardwalk. Really cool. Location directly located on the trainstation and airport express. Only bad thing to say is that it is not anywhere to walk to close by. You need a taxi.

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Helpful?
Thank Kristian M
Hilton_Kuala_Lumpur, Hotel Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for your feedback. We truly appreciate hearing from our valued guests and thank you for taking the time to share your wonderful Hilton Kuala Lumpur experience with fellow travellers. My team and I hope to have the opportunity to welcome you back and thank you for choosing Hilton Hotels & Resorts. Wishing you safe onward travels....

Birmingham, United Kingdom
Reviewed 4 days ago NEW

Hotel is located opposite the KL Sentral train station, which made it very convenient as we had a direct train from KL Int airport. The location of the hotel next to the train station makes it very easy to visit all parts of KL and not having to get stuck in any traffic. The hotel itself is very well run...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 786hml786
Hilton_Kuala_Lumpur, Hotel Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for your feedback and I am pleased that you enjoyed our hospitality. We truly appreciate hearing from our valued guests and thank you for taking the time to share your wonderful Hilton Kuala Lumpur experience with fellow travellers. My team and I hope to have the opportunity to welcome you back and thank you for choosing...

Australia
Reviewed 4 days ago NEW

Room has decent size and bed was very comfortable.Gym is fully equipped and the swing pool is one of the best in asia as they have water slide.Everything is 5 stars except the breakfast staff need to be trained to how to talk to the guests.The way they speak were not so polite.

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Helpful?
Thank law t
Hilton_Kuala_Lumpur, Hotel Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for your feedback. We truly appreciate hearing from our valued guests and thank you for taking the time to share your wonderful Hilton Kuala Lumpur experience with fellow travellers. I note your comments about our breakfast team and apologize for the service shortfall. Please be assured that I have taken your comments to our team and...

Perth, Australia
Reviewed 6 days ago NEW

Very friendly hotel that is committed to its customers. Great service and very friendly staff. Fantastic pool great for kids.(could be a little warmer) Best smorgasbord breakfast I have seen with lots of different variety. Will be returning to this hotel on our next visit.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Kevin1310
Hilton_Kuala_Lumpur, Hotel Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for your feedback and I am pleased that you enjoyed our hospitality. We truly appreciate hearing from our valued guests and thank you for taking the time to share your wonderful Hilton Kuala Lumpur experience with fellow travellers. My team and I hope to have the opportunity to welcome you back and thank you for choosing...

Johor Bahru, Malaysia
Reviewed 1 week ago NEW

Firstly the location is just excellent - with easy access to public transportation right next door, connecting the traveller with any parts in KL and beyond he or she wishes to go to. Then the hotel itself is just warm and welcoming, and super-efficient, I must say. Checking in was a breeze, checking out pretty smooth as well.. and the...

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Helpful?
Thank SuzeJB
Hilton_Kuala_Lumpur, Hotel Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for your feedback and I am pleased that you enjoyed our hospitality. We truly appreciate hearing from our valued guests and thank you for taking the time to share your wonderful Hilton Kuala Lumpur experience with fellow travellers. My team and I hope to have the opportunity to welcome you back and thank you for choosing...

Reviewed 1 week ago via mobile

Value hotel. Acceptable standard. Variety of meals and tastes prone to chineese rather than continental. It is not recommended in Chinese new year and other events or festivals. Reception is very helpful. Check in and out was fast. Early check in and late check out is possible in case of availability.

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Helpful?
Thank Alireza R
Hilton_Kuala_Lumpur, Hotel Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for your feedback. We truly appreciate hearing from our valued guests and thank you for taking the time to share your wonderful Hilton Kuala Lumpur experience with fellow travellers. My team and I hope to have the opportunity to welcome you back and thank you for choosing Hilton Hotels & Resorts. Wishing you safe onward travels....

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Food & drink at the hotel
Iketeru Restaurant
Iketeru Restaurant
Cuisines: Japanese, Seafood, Sushi, Asian
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Experience this vibrant city at its best at the Hilton Kuala Lumpur hotel, located just 28 minutes from Kuala Lumpur International Airport and 33 minutes from Kuala Lumpur International Airport 2 by KLIA Ekspres train. Gaze out on Kuala Lumpur's city center while swimming laps of the hotel pool, featuring a tropical sun deck, or indulge in a holistic spa treatment. The hotel boasts 14 lavish meeting rooms including the magnificent Grand Ballroom, mid-size Sentral Ballroom and the sophisticated multi-event leveL7even. Services for meetings, events and outside catering are designed to meet every event need. Executive rooms and suites include access to the Executive Lounge and complimentary WiFi. Experience an array of additional benefits including complimentary breakfast, afternoon tea, all-day refreshments, and evening cocktails. The hotel provides 10 stellar choices for dining and entertainment, from business brunches to pre-dinner drinks and everything in between. Hilton Kuala Lumpur has been awarded Malaysia's Leading Business Hotel 2015 by The World Travel Awards™. The hotel's modern European restaurant, GRAZE won accolade as Malaysia Tatler – Best Restaurant 2015. Hilton Kuala Lumpur also won the TripAdvisor Travelers’ Choice® award for 2015 in the Top 25 Luxury Hotels – Malaysia category. ... more   less 

Additional Information about Hilton Kuala Lumpur

Address: 3 Jalan Stesen Sentral, Kuala Lumpur 50470, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $83 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Kuala Lumpur 5*
Number of rooms: 499
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hilton EMEA, Travelocity, Orbitz, Expedia, Agoda and TripOnline SA so you can book your Hilton Kuala Lumpur reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Kuala Lumpur Hotel Kuala Lumpur
Hilton International Kuala Lumpur
Kuala Lumpur Hilton
Hotel Style:
#8 Spa Hotel in Kuala Lumpur
#9 Business Hotel in Kuala Lumpur
#14 Luxury Hotel in Kuala Lumpur
#19 Romantic Hotel in Kuala Lumpur
#20 Family Hotel in Kuala Lumpur
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Kuala Lumpur staff and other travelers.
19 questions
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Questions? Get answers from Hilton Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Book higher floor as it is quieter”
 of 5 bubbles 6lawt, 4 days ago | Read review
“Lakeview rooms”
 of 5 bubbles SuzeJB, 1 week ago | Read review
“Upgrade to a suite room if possible, worth coughing up the extra moolah. And don't forget to try in-room dining tom yum soup.”
 of 5 bubbles m0hddianzainal, 1 week ago | Read review
“Take advantage of the executive lounge as it is a wonderful retreat from the demands of travelling.”
 of 5 bubbles michaelheaney1725, 1 week ago | Read review
“Corner twin deluxe room has nice view of the city and has a bigger bathroom”
  • Hallway of the King Hilton Deluxe Room
  • King Hilton Deluxe Room (bathroom opens via sliding door)
  • View of the city from the Twin Hilton Deluxe Room
  • Bath tub of the King Hilton Deluxe Room
  • Work area of the Twin Hilton Deluxe Room
  • Limited channels offered on cable tv
  • Bathroom of the Twin Hilton Deluxe Room
  • View from elevator lobby
 of 5 bubbles GMViloria, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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