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PARKROYAL Kuala Lumpur

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2,843 Reviews from our TripAdvisor Community

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Showing 2,537: English reviews
Longreach, Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

From the moment we arrived our stay has been top class. Staff friendly, polite and take care to ensure you are well looked after. Rooms is lovely. Location is close to shops and transport. Upgrading to Orchid Club has been fabulous.

Helpful?
Thank rowlong
Brunei
1 review
5 of 5 stars Reviewed 3 days ago NEW

1st time entering the lobby of the hotel, great smell, very calm and it feels like home there. recommend you guys to try out the restaurant below the lobby. great service, great food. If you are a tech-geek. next to it is Sungai Wang, Low yat plaza and lot 10. Easy to cross the roads and there is a LRT... More 

Review collected in partnership with Pan Pacific Hotels Group

Helpful?
Thank ryunobaka
Perth, Australia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

having hurt myself in Kota Kinabalu, we had to fly to Kuala Lumpur before heading home. stayed three nights there. We asked for wheel chair and crutches but gave me a very small room unsuitable for a wheel chair and crutches, I did go down and complain the next day as couldnt access facilites. They changed the room to a... More 

Helpful?
Thank beve281
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed here for 2 nites. The first night we stay at their Deluxe Twin Bed room. The rooms is not to big and a little bit old fashioned. But it's still clean and well maintained. All the staffs in this hotel were very friendly. We checked out after 1 night because we're going to Genting Highland, and we keep... More 

Helpful?
Thank Steven S
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Steven S, Thank you for your kind words. I am very glad to hear that you had a wonderful stay at our Orchid Club room and you were well taken care of by our team. We look forward to welcoming you back soon! Mark Losi More 

orpington
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed here for 5 nights. After a marathon flight from the uk, we arrived at midday and luckily our room was ready for us. We had booked the upgraded orchid club room and wow what a treat!! The orchid club itself is brilliant, we took breakfast in there every day, snacks 12-3, and canapés and free drinks 6-8! However the... More 

Helpful?
Thank bernardorpington
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Hello bernardorpington, It is wonderful to hear that you had a great holiday while staying with us. Thank you for making us your choice hotel and I look forward to welcoming you back for another memorable hotel experience. Mark Losi More 

Harare, Zimbabwe
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The hotel is located close to bus stop and restaurants. Staff is very friendly and helpful. Rooms are spacious but carpet in the room was a bit dusty; bathrooms can use more attention, there was black mold on some corners, same goes for the sink. It was always busy during breakfast time, but the staff managed the rush and the... More 

Helpful?
Thank nenyasha
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Hello nenyasha, Thank you for your compliments to the team and taking the time to write a review on your stay. I am glad that you were happy with our location, facilities and services. Apologies for the areas of concern which I am addressing with the team. I look forward to welcoming you back for a more memorable experience. Mark... More 

Gosford, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

This is a great place to stay so close to shopping mono rail and trains .breakfast is huge and so many varieties.comfy beds and pillows, air conditioning is a great delight . Showers are awesome, rooms cleaned exceptional well .

Helpful?
Thank kruzemeg
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Hello kruzemeg, Thank you for your great review! I am happy that we have exceeded your expectations during your stay with us. My team and I certainly look forward to welcoming you back. Mark Losi More 

Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

the hotel is just in best location... Sungei waya mall is just just opposite to this hotel, & Berjayas rocked it... KLCC is just walking distance It gives great view of Twin towers & KL Tower.... Loved the location

Helpful?
Thank Neha V
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Neha V, Thank you for your review. It is great to hear that you enjoyed our convenient location. We look forward to welcoming you back for another great experience. Mark Losi More 

Melbourne, Australia
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We paid a bit more and stayed in the Orchid Club on the 4-6 floors of the hotel. Private lift and express check in, breakfast is served in the club lounge on the 6th floor as is free alcohol and none alcohol drinks with finger food between 6pm and 8pm. The Hotel is situated in central KL close to all... More 

Helpful?
Thank ron s
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear ron s, Thank you for the review of your recent stay. I am glad that you enjoyed our Orchid Club facilities and services. Thank you for making us your choice hotel. My team and I certainly look forward to welcoming you back. Mark Losi More 

Singapore, Singapore
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 2 days last Thursday and Friday. Got a great rate for 2 adults and a child with breakfast included. As already pointed out by others, the hotel is in a great location right in Bukit Bintang, facing Sungei Wang shopping Mall and adjacent to Lot 10. Berjaya Times Square is also diagonally across. Plenty of eateries... More 

Helpful?
1 Thank BJ159
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Hello BJ159, Thank you for your kind words. It is great to know that you had a wonderful stay at PARKROYAL Kuala Lumpur. Thank you for choosing to stay with us, we would love to welcome you back on your next trip! Mark Losi More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The 5-star hotel managed by Pan Pacific Hotels Group, is centrally located in the heart of Kuala Lumpur's prime business, shopping and entertainment districts. It is only 45 minutes from Kuala Lumpur International Airport and mere minutes from the Kuala Lumpur City Centre (KLCC). ... more   less 

Additional Information about PARKROYAL Kuala Lumpur

Address: Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $76 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — PARKROYAL Kuala Lumpur 4.5*
Number of rooms: 426
Reservation Options:
TripAdvisor is proud to partner with Pan Pacific Hotels Group, Booking.com, Hotels.com, Travelocity, Odigeo, Agoda, Asiatravel.com Holdings, Hotwire, Expedia, Priceline, TripOnline SA and HotelTravel.com so you can book your PARKROYAL Kuala Lumpur reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Parkroyal Kuala Lumpur Hotel Kuala Lumpur
Parkroyal Hotel Kuala Lumpur
Kuala Lumpur Parkroyal Hotel
Hotel Style:
#16 Spa Hotel in Kuala Lumpur
#24 Family Hotel in Kuala Lumpur
#25 Business Hotel in Kuala Lumpur
#26 Romantic Hotel in Kuala Lumpur
#31 Luxury Hotel in Kuala Lumpur
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