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PARKROYAL Kuala Lumpur

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PARKROYAL Kuala Lumpur
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2,793 Reviews from our TripAdvisor Community

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Showing 2,500: English reviews
Level Contributor
95 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

This hotel was very nice! Extremely helpful polite staff and.... During my stay there was a knock at the door where the house keeping gave me as much chocolate would fit in both my hands!! Best moment ever!! Excellent location especially for the malls and shooing no taxi needed just up the street 2 mins. The pool well, no adult... More 

Helpful?
Thank Jgc4248
Welwyn Garden City, United Kingdom
Level Contributor
5 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

All the staff very helpful had 3 lovely evening meals in the Klix Lounge lovingly attended by Rose & her staff listening to the lovely music if Maureen & Imam would certainly recommend a stay here. location near the monorail for sightseeing trips and the roof top pool is lovely sun trap with bar close by 😊

Helpful?
Thank Ric S
Turin, Italy
Level Contributor
60 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Good location (next to Air Asia Bitang). Nice hall, not so friendly at the reception. Beautiful view (we had a room on Menara Tower). Huge breakfast. Medium/low price. Complimentary wifi. But the problem was the cleaness: on our arrival in our room we found some hair in the bed and on the table but we had the biggest problem at... More 

Helpful?
Thank Dado2007
singapore
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We love this hotel whenever we are in KL. Location is excellent. Staffs are very friendly and professional. Lobby is clean and with nice aroma smell. Just that this hotel is abit aged, I suppose they probably need some refurnish for the rooms. Overall, satisfied with the accommodation.

Helpful?
Thank HappyGoLucky0704
Grantham, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

Value for money but we wish we had stayed somewhere else! We stayed in a king deluxe room but it was more like old standard. Very tired room, not particularly clean, the lampshades were very grey and dirty (never cleaned by looks of it) and shower curtain in the bathroom (my pet hate)! Food at breakfast was awful and so... More 

Helpful?
Thank kden2n
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Greetings kden2n, Thank you for your feedback. I apologise that we did not meet your expectations and that you had a disappointing stay. I am addressing the shortcomings with the team. I hope to welcome you back in the future for a better experience. Mark Losi More 

Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed at the Park Royal for a weekend break. The hotel is in a great location and the mall and Petronas Towers are within waking distance. The staff we extremely friendly and really helpful when we arrived earlier than the stated check in time. The facilities are good with a nice pool and a lovely coffee shop. Would recommend... More 

Helpful?
Thank Scott T
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Scott T, Many thanks for your kind compliments. We are happy to note that you enjoyed with our great location, facilities and the warm hospitality from our team. We look forward to welcome you soon! Mark Losi More 

Melbourne, Australia
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I recently stayed here with a female friend. It was great. The location is excellent. Hotel is middle rage in cost. The staff are great - the facilities were new and clean. The pool was a tad tired but clean and very refreshing. We loved the gym.The breakfasts were a terrific way to start the day - we recommend the... More 

Helpful?
Thank Spleenie2013
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Hello Spleenie2013, We like your headline, thank you! Our hotel is certainly a perfect location for both business and leisure purposes. We are glad that you enjoyed our facilities and our team met your expectations. Join us again for another memorable hotel experience. Mark Losi More 

Warrington, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Stayed with my husband and kids. Best pool we've come across. Staff were friendly and helpful. Breakfast was plentiful and tasty. Only downside was the pice of a beer! Furniture in our room was a bit tired but all was functional. Beds were comfy and everything was very clean.

Review collected in partnership with Pan Pacific Hotels Group

Helpful?
Thank emmasamfos
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear emmasamfos, We are happy to learn that you and your family had a wonderful stay with us. We have also taken note on your comments. See you soon for another memorable experience! Mark Losi More 

Level Contributor
9 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

Incredibly small room - don't choose the cheapest room. Service was as expected and overall staff was nice. Location is great. Very nice pool and on-site facilities. Just don't choose the budget room - you can't turn around in it.

Helpful?
Thank omega7326
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear omega7326, We are happy that you enjoyed our great location and overall have a pleasant stay. As the Superior Queen Room is the smallest in the hotel, I would recommend booking a Deluxe room which is more spacious and comfortable for your future visit. Mark Losi More 

Brisbane, Australia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This has to be one of the best hotels I have stayed in. Rooms were a good size and it was very centralised being across from Sungei Wang and next to Lot 10 shopping centre. Only issue we had was checking in but then again it was typical of Malaysian hotel check-in's where it takes over 15 minutes (with no... More 

Helpful?
1 Thank Iain T
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Hello Iain T, My team and I thank you for sharing such fantastic feedback! We are pleased to know that you and your family had a wonderful time in PARKROYAL Kuala Lumpur, in relation to our great location and services. Look forward to welcoming you back soon! Mark Losi More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The 5-star hotel managed by Pan Pacific Hotels Group, is centrally located in the heart of Kuala Lumpur's prime business, shopping and entertainment districts. It is only 45 minutes from Kuala Lumpur International Airport and mere minutes from the Kuala Lumpur City Centre (KLCC). ... more   less 

Additional Information about PARKROYAL Kuala Lumpur

Address: Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $79 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — PARKROYAL Kuala Lumpur 4.5*
Number of rooms: 426
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Pan Pacific Hotels Group, Hotels.com, Asiatravel.com Holdings, Hotwire, Odigeo, HotelTravel.com, Travelocity, Expedia, Agoda and Priceline so you can book your PARKROYAL Kuala Lumpur reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Parkroyal Kuala Lumpur Hotel Kuala Lumpur
Parkroyal Hotel Kuala Lumpur
Kuala Lumpur Parkroyal Hotel
Hotel Style:
#16 Spa Hotel in Kuala Lumpur
#24 Family Hotel in Kuala Lumpur
#25 Business Hotel in Kuala Lumpur
#26 Romantic Hotel in Kuala Lumpur
#29 Luxury Hotel in Kuala Lumpur
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