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PARKROYAL Kuala Lumpur

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Jalan Sultan Ismail Bukit Bintang, Kuala Lumpur 50250 Malaysia
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Traveler (2191)
Room & Suite (875)
Dining (204)

About

#51 of 587 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Travelers' Choice
PARKROYAL Kuala Lumpur is closed for phased renovations and will bring a brand new experience when it reopens its doors next year.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Wifi
Outdoor pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Poolside bar
Taxi service
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Centrally Located
Languages Spoken
Chinese, Malay

Location

Full view
100Great for walkers
Grade: 100 out of 100
432Restaurantswithin 0.3 miles
42Attractionswithin 0.3 miles
4,337Reviews90Q+A100Room tips
Traveler rating
  • 1,725
  • 1,805
  • 517
  • 182
  • 108
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Popular mentions
Ken W wrote a review May 2020
72 contributions25 helpful votes
This hotel has excellent location and suitable facilities. The rooms are a little dated and it would be good if rooms had walk in showers. Due to the Corona Virus I decided to eat at the hotel throughout the 2 day stay and found food and service to be very good. In fact I enjoyed the BEST SATAYS I have ever had, and that includes those served on Malaysia Airlines business class flights. Thank you chef Zamani. Service and quality of drinks in the lobby lounge were also excellent. I was happy that when entering the hotel on ALL occasions my temperature was taken to ensure that my personal safety, and that of others in the hotel was a priority. I thought that throughout the hotel staff were very good with about 2 exceptions. Front desk and bellmen showed a great sense of attention and in a friendly and efficient manner. I would happily return to this hotel again if ever i n KL.
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Date of stay: March 2020
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Response from MrBennyChung, General Manager at PARKROYAL Kuala Lumpur
Responded May 21, 2020
Dear Ken W, Greetings from PARKROYAL Kuala Lumpur, Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations. We truly value your comments and very much hope to welcome you back for an even more positive PARKROYAL experience in the future.! Sincerely, Benny Chung General Manager
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Chalkmq wrote a review Mar 2020
Enmore, Australia163 contributions39 helpful votes
We stayed here in early March on the recommendation of friends, and the convenient location in Bukit Bintang. My best advice to current travellers is to request a room well away from the wing that has views looking down on the swimming pool. The noise coming from our room from the current construction was so loud it was not possible to sleep during the mid afternoon, and the room actually vibrated as a result. The room itself appeared tired and in need of a renovation with a musty smell with very few power points, none near the bed. The hotel thankfully relocated us to another room on the wing facing Jalan Imbi which was much quieter. If staying here it is a must to request a room well away from the pool end of the hotel, otherwise I recommend for its location and value for money.
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Date of stay: March 2020
Value
Service
Sleep Quality
Room Tip: Stay away from wing with pool views, noisy
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2 Helpful votes
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Response from MrBennyChung, General Manager at PARKROYAL Kuala Lumpur
Responded Mar 30, 2020
Dear Chalkmq, Greetings from PARKROYAL Kuala Lumpur, Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations. We truly value your comments and very much hope to welcome you back for an even more positive PARKROYAL experience in the future.! Sincerely, Benny Chung General Manager
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Rex Veganosaurus wrote a review Mar 2020
39 contributions11 helpful votes
The hotel is very central and in a great location for walking to many of Kuala Lumpur's tourist attractions. I stayed on the 15th floor and found the room to be very spacious, quiet and clean. The view of the city from the window was beautiful. The addition of a kettle and free bottled water in the room was a nice touch, along with the added safety information. The staff were all very helpful, especially the ones taking my temperature at the front door. The hotel restaurant had a wide variety of food available, especially at breakfast. This could be improved by adding a note to specify what was vegetarian and what was not. For a more in depth review of this hotel and Kuala Lumpur, feel free to visit my blog.
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Date of stay: March 2020
Rooms
Location
Service
Room Tip: A higher floor will give better city views.
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Response from MrBennyChung, General Manager at PARKROYAL Kuala Lumpur
Responded Mar 30, 2020
Dear Rex V, Greetings from PARKROYAL Kuala Lumpur, Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations. We are happy to read your positive review and I would like to thank you for choosing us as your preferred hotel for your holiday in Kuala Lumpur. Please join us again for another memorable hotel experience! Sincerely, Benny Chung General Manager
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Pflanzenschuetzer wrote a review Mar 2020
Dormagen, Germany32 contributions56 helpful votes
The room we stayed in was clean and comfortable with a strong wifi signal. Water pressure in the bathroom was strong and had plenty of hot water. The hotel is in a great location, close to shopping malls, entertainment area which is kids friendly, the street food market is just 5 minutes walk. Staff at hotel were superb, very friendly. Nothing seemed to be a problem to them. Breakfast was just amazing. The lobby lounge just very lovely. Would highly recommend this hotel to anyone wishing to visit this city.
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Date of stay: February 2020
Value
Rooms
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Response from MrBennyChung, General Manager at PARKROYAL Kuala Lumpur
Responded Mar 30, 2020
Dear Pflanzenschuetzer, Greetings from PARKROYAL Kuala Lumpur, Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations. We are happy to read your positive review and I would like to thank you for choosing us as your preferred hotel for your holiday in Kuala Lumpur. Please join us again for another memorable hotel experience! Sincerely, Benny Chung General Manager
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Rick W wrote a review Mar 2020
Sevenoaks, United Kingdom1,575 contributions231 helpful votes
Downtown Kuala Lumper is about 70 kilometres east of KLIA the International Airport. We decided to take a taxi directly from the airport to our hotel which cost about 100 ringgit. – around £20. The taxi journey took about 45 minutes, although it could be longer than this in heavy traffic. Although there are alternatives, such as using the express train, the relatively low cost of a taxi for two people with luggage made it the most attractive option for us. You buy a voucher from the transport desk in the Arrivals Hall and know therefore exactly what the price is going to be . The Park Royal hotel is located close to the Buckit Bingtang monorail station which connects directly to KL Sentral. Although using public transport is a very inexpensive way to get around the city, costing less than £1 per journey; in the end the low cost of taxis was an attractive option for us. We tended to use them directly from our hotel to where we wanted to go. Don’t even think about walking around the city. It is very hot and confusing. Typical taxi fares from the Park Royal hotel to main attractions were about 25 ringgit that's £5. The Park Royal hotel has a large spacious entrance area with a helpful and friendly reception staff and a very helpful and knowledgeable concierge. The concierge can recommend trips - although the cost is quite high compared to going to the attractions yourself. The lower lobby restaurant downstairs served an excellent breakfast catering for English, Continental, Indian and Chinese tastes. There was plenty of choice and exceptional attentive service. The only grumble was that the coffee never seemed hot enough! On the 6th floor is a lovely 15-20m swimming pool with a large area for sunbathing and lying on sunbeds. Although there is quite noisy construction work going on nearby, it was a great place to swim and relax from 7am to 8pm! The hotel also has its own gym. Our bedroom was large with a double bed that could accommodate three people, a large screen TV, good air conditioning, a small fridge, tea and coffee making facilities, a hair dryer, a good sized wardrobe, a safe and desk to work from with a desk light. Power points in Kuala Lumpur are the same as the UK so no need for an international plug. Our bathroom was well equipped and had a bath as well as a shower and a helpful line for drying clothes. Normal hotel toiletries too. Just beware of traffic noise from the nearby main roads. Even on Floor 16 the traffic was noticeable late at night. Nevertheless, we liked the Park Royal. It was booked for us by Trailfinders as a part of our flight package and it fitted the bill very well. Nearby is Chinatown where there is a fabulous range of cheap restaurant.s Across the road is a 7-11 shop - very useful for topping up on biscuits, milk and so on. Up the road is a Starbucks, Sportsdirect.com and a range of other clothing shops . There are two shopping malls close by to keep anybody happy for as long as they wanted! (Lots of eating places thee too!)
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Date of stay: March 2020
Location
Cleanliness
Service
1 Helpful vote
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Response from MrBennyChung, General Manager at PARKROYAL Kuala Lumpur
Responded Mar 30, 2020
Dear Rick W, Greetings from PARKROYAL Kuala Lumpur, Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations. We truly value your comments and very much hope to welcome you back for an even more positive PARKROYAL experience in the future.! Sincerely, Benny Chung General Manager
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PRICE RANGE
$69 - $215 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
parkroyal kuala lumpur hotel kuala lumpur, parkroyal hotel kuala lumpur, kuala lumpur parkroyal hotel
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
426
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Frequently Asked Questions about PARKROYAL Kuala Lumpur
Which popular attractions are close to PARKROYAL Kuala Lumpur?
Nearby attractions include Laser Battle (0.2 miles), Museum of Illusions (0.2 miles), and Escape Room (0.2 miles).
What are some of the property amenities at PARKROYAL Kuala Lumpur?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at PARKROYAL Kuala Lumpur?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at PARKROYAL Kuala Lumpur?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at PARKROYAL Kuala Lumpur?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to PARKROYAL Kuala Lumpur?
Conveniently located restaurants include Quivo Pavilion, Burger on 16, and Prego.
Are there opportunities to exercise at PARKROYAL Kuala Lumpur?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does PARKROYAL Kuala Lumpur have an airport shuttle?
Yes, PARKROYAL Kuala Lumpur offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at PARKROYAL Kuala Lumpur?
Yes, dry cleaning and laundry service are offered to guests.
Does PARKROYAL Kuala Lumpur offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at PARKROYAL Kuala Lumpur?
The staff speaks multiple languages, including Chinese and Malay.