We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Ascott Kuala Lumpur

Travelers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Ascott Kuala Lumpur
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

738 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Ascott Kuala Lumpur
See the most recent reviews
Showing 670: English reviews
Singapore
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed January 24, 2015

4D 3N stay with the family and extended family members in two separate units, the Two-Bedroom Premier and Three-Bedroom Premier. Clean {though would appreciate if the floors in the balconies can be swept and mopped as well before we checked-in so that we didn't have to use the bedroom slippers to walk out to the balconies as the floors were... More 

Helpful?
Thank RedJag27
HowardLeong, Assistant Residence Manager at Ascott Kuala Lumpur, responded to this review

Dear RedJag27, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We acknowledge your concerns regarding the cleanliness at the balcony, rest... More 

Port Louis
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 22, 2015

My family and I , with a child of 3, were there for New year 2015! We were so happy there, as if it was our own home, that we feel sad to leave. Everything is perfect there, from location to staff, no faults. This hotel merits a 5 star ++++!!!1 Very luxurious rooms (well cleaned and neat ) with... More 

Helpful?
Thank moonie976
HowardLeong, Assistant Residence Manager at Ascott Kuala Lumpur, responded to this review

Dear moonie976, Thank you for taking time to share your stay experience on Tripadvisor. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good... More 

Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed January 21, 2015 via mobile

Very luxurious accommodation in a convenient location. Loved staying here especially the big comfortable bed. Would definitely recommend this place. Only issue was the lack of decent food available. The buffet breakfast was lacking.

Helpful?
Thank Michelle L
HowardLeong, Assistant Residence Manager at Ascott Kuala Lumpur, responded to this review

Dear Michelle L, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We acknowledge your concerns regarding the quality of food served... More 

Kuwait City, Kuwait
Level Contributor
2 reviews
5 of 5 stars Reviewed January 17, 2015

I Love this hotel in all means, location is perfect, room size great, services , spa , and swimming pool , parking, almost all your need founded there. city center area, close to all attractions and shopping. above all ,fair price value.

Helpful?
Thank Moad S
HowardLeong, Assistant Residence Manager at Ascott Kuala Lumpur, responded to this review

Dear Moad S, Thank you for taking time to share your stay experience on Tripadvisor. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering... More 

Adelaide Australia
Level Contributor
75 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed January 12, 2015

We stayed at this hotel as a trial, as our usual hotels there are the Novotel and Somerset Ampang. It was a fantastic change. Our room was very spacious, excellent amenities, and a very well equipped kitchen. It would be suitable even for a long stay such as 1 or 2 months. Wifi and cable internet were both available with... More 

Helpful?
Thank Ranee B
HowardLeong, Assistant Residence Manager at Ascott Kuala Lumpur, responded to this review

Dear Ranee B, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We acknowledge your concerns regarding the quality of food served... More 

Sanaa, Yemen
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed January 11, 2015

We stayed over New Years in Kuala Lumpur at the Ascott. We chose it for 2 reasons: 1) Proximity to the fireworks at Petronas Towers, and 2) Kitchen. We essentially booked a small suite or efficiency apartment. It was a beautiful room in a great area. The room was quite spacious with a bedroom, living area and kitchen. The kitchen... More 

Helpful?
Thank TsarReed
HowardLeong, Assistant Residence Manager at Ascott Kuala Lumpur, responded to this review

Dear TsarReed, The team at Ascott Kuala Lumpur is delighted that you have experienced a comfortable and enjoyable stay with us. We read with much pleasure that you have found the quality of our apartments are great and our central location in the city centre. Your compliment brings much encouragement to all of us. It has been a great pleasure... More 

Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed January 8, 2015 via mobile

Great place to stay. Only drawback, the carpark was a real killer for us (coming in a 9 seater MPV). Place was clean, spacious and beautiful. However, 1 thing it doesn't have compared to its sister property in the city is the washer and dryer. Well, not a problem at all. It is well situated with walking distance to the... More 

Helpful?
Thank Benjamin T
HowardLeong, Assistant Residence Manager at Ascott Kuala Lumpur, responded to this review

Dear Benjamin T, Thank you for sharing your feedback on your stay experience at Ascott Kuala Lumpur. The team is delighted that you have experienced another comfortable and enjoyable stay. Please allow me to clarify that despite washer and dryer is not pre install in the apartment but we do have it available on loan, our helpful colleague would be... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 5, 2015

Very friendly staff they never looked frustrated even when we told them a list of complaints in our room and the even gave us an upgrade. Its also close to the city central and the Petronas Twin Towers, there is also a close by metro station. It's also near to the KL tower and has a computer station in the... More 

Helpful?
Thank Marwan S
Cynthia L, Manager at Ascott Kuala Lumpur, responded to this review

Dear Marwan S, Thank you for taking time to share your stay experience on Tripadvisor. We sincerely thank you for your kind mention on our team’s professional attitude and are truly grateful that you have found our service attitude to be patient and very friendly. We sincerely apologise for the shortfalls in the initial apartment you were staying in and... More 

Perth, Australia
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed January 3, 2015

This was our second stay at the Ascott for a trip to the MotoGP. Glad to say we enjoyed the experience again. We had a three bedroom apartment, and another one bedroom booked which was upgraded to a double (thankyou again!!) and quality of the rooms is great. They're huge which is great for a big group. Staff are friendly,... More 

Helpful?
1 Thank Mike S
Cynthia L, Manager at Ascott Kuala Lumpur, responded to this review

Dear Mike S, The team at Ascott Kuala Lumpur is delighted that you have experienced another comfortable and enjoyable stay with us. We read with much pleasure that you have found the quality of our apartments great and our central location in the city center a boon. Additionally, we sincerely thank you for your kind compliment for our team’s service... More 

Leiden, The Netherlands
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed January 2, 2015

Location is perfect, next door from Petronas towers and KLCC Park. Rooms are spacious and pool is nice, our kids loved it. Unfortunately especially front desk is very unfriendly, uncooperative. This with rooms lacking any atmosphere made it a rather cold experience. Wireless internet is slow. I would think one can find a better and nicer hotel for this budget.

Helpful?
Thank Hans E
Cynthia L, Manager at Ascott Kuala Lumpur, responded to this review

Dear Hans E, Thank you for sharing your feedback on your stay experience at Ascott Kuala Lumpur. We sincerely regret that your family and you did not have a comfortable and enjoyable stay with us. We are truly sorry for the impersonal service attitude of our Guest Service team. Please allow us to assure you that this is definitely not... More 

Questions? Get answers from hotel staff and past guests. Ask a question

903 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (588)
Viewed
View from Room (26)
Viewed
Room/Suite (151)
Viewed
Pool/Beach Area (49)
Viewed
Hotel & Grounds (53)
Viewed
Business Center/Function Rooms (2)
Viewed
Dining (46)
Viewed
Bathroom (26)
Viewed
Family/Play Areas (4)
Viewed
Other (231)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (285)
Viewed
Adult Pool (12)
Viewed
Amenities (38)
Viewed
Children's Pool (4)
Viewed
Jacuzzi (4)
Viewed
Premier Studio (38)
Viewed
Dining (2)
Viewed
The Hotel (30)
Viewed
Three Bedroom Deluxe Suite (87)
Viewed
Two Bedroom Premier Suite with Balcony (70)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (30)
Viewed
Pool/Beach Area (2)
Viewed
Hotel & Grounds (2)
Viewed
Dining (4)
Viewed
Room/Suite (12)
Viewed
Bathroom (1)
Viewed
Other (9)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Kuala Lumpur hotels
0.3 mi away
Traders Hotel, Kuala Lumpur
Traders Hotel, Kuala Lumpur
#9 of 319 in Kuala Lumpur
4.5 of 5 stars 8,676 reviews
0.6 mi away
Grand Hyatt Kuala Lumpur
Grand Hyatt Kuala Lumpur
#2 of 319 in Kuala Lumpur
4.5 of 5 stars 1,762 reviews
0.3 mi away
Shangri-La Hotel Kuala Lumpur
Shangri-La Hotel Kuala Lumpur
#3 of 319 in Kuala Lumpur
4.5 of 5 stars 6,084 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Mandarin Oriental, Kuala Lumpur
0.4 mi away
PARKROYAL Serviced Suites Kuala Lumpur
0.1 mi away
Fraser Place Kuala Lumpur
Fraser Place Kuala Lumpur
#17 of 319 in Kuala Lumpur
4.5 of 5 stars 1,392 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Right in the heart of town and a stroll away from the world famous Petronas Twin Towers, Ascott Kuala Lumpur enjoys a prestigious address. The Suria KLCC Shopping Mall, ritzy restaurants and chic cafes are right at your doorstep. Let us lavish you with impeccable service and a suite of the finest facilities. ... more   less 

Additional Information about Ascott Kuala Lumpur

Address: The Ascott Kuala Lumpur No 9 Jalan Pinang, Kuala Lumpur 50450, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $107 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ascott Kuala Lumpur 4.5*
Number of rooms: 221
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Hotwire, Expedia, Agoda, HotelTravel.com, Odigeo, Travelocity and Priceline so you can book your Ascott Kuala Lumpur reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ascott Kuala Lumpur Hotel Kuala Lumpur
Ascott Hotel Kuala Lumpur
Kuala Lumpur Ascott Hotel
Hotel Style:
#8 Family Hotel in Kuala Lumpur
#8 Spa Hotel in Kuala Lumpur
#13 Luxury Hotel in Kuala Lumpur
#17 Business Hotel in Kuala Lumpur
#21 Romantic Hotel in Kuala Lumpur
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay