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Ascott Kuala Lumpur

Travelers' Choice award winner
Hotel website
No 9 Jalan Pinang, Kuala Lumpur 50450, Malaysia
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Ascott Kuala Lumpur
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706 Reviews from our TripAdvisor Community

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Showing 641: English reviews
Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 2 days ago NEW

Everything is okay Everything is okay Thank you to all the crew Ascot Hotel . Thanks to the hotel's security staff . The hotel cleaning crew Ashkra . I thank the crew and the reception hotel .I hope to come visit, and I will dwell in the Ascot Hotel

Review collected in partnership with this hotel

Helpful?
Thank essajumahassans
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Stayed here & was pleased how lovely it was. We ended up extending our stay. Exceeded our expectations for the price point we paid. They checked me in early when I arrived as had no sleep when travelling, the gym is lovely & clean & new, the staff friendly & the buffet breakfast downstairs was handy. (No bacon though served).... More 

Review collected in partnership with this hotel

Helpful?
1 Thank rebecca_cawood
Doha
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Location is perfect - close proximity to KLCC, Pavilion, Bukit Bintang Wifi is excellent Property needs immediate refurbishment, improvements on preventive maintenance Good if in-room dining is easily accessible and have no time restrictions

Review collected in partnership with this hotel

Helpful?
Thank MackKK
Rus_Ng, Resident Relations - Assistant Manager at Ascott Kuala Lumpur, responded to this review

Dear MackKK, Greetings from Ascott Kuala Lumpur! We are delighted that you and your family had an enjoyable stay with us and that you found our location convenient for your holiday. We have noted your suggestions for areas of improvement and will bear in mind for future initiatives. We sincerely thank you for your valued patronage and look forward to... More 

Sentosa Island, Singapore
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We were welcome back by Anita and Nabila upon c-in and as usual it was fast. Earlier when make booking, the assurance from Ms Azura was always delighting and professional. Was given a surprise birthday cake which blasting my niece celebration. What else we could ask more from a tip top stays in The Ascott Kl.. Bravo

Review collected in partnership with this hotel

Helpful?
1 Thank SoWhat_76
Rus_Ng, Resident Relations - Assistant Manager at Ascott Kuala Lumpur, responded to this review

Dear SoWhat_76, Greetings! The team at Ascott Kuala Lumpur is simply delighted that you had another excellent stay with us and we are very grateful for the perfect score that you have bestowed upon us. It truly gives us much pleasure to know that we have not only been able to meet, but also to have exceeded your expectations. All... More 

Lahore, Punjab, Pakistan
Level Contributor
103 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed 2 weeks ago

two minutes walk from Petronas tower. suite 3109 best view for the city and the towers. suite very comfortable. Wi-Fi excellent housekeeping very professional. the boys and the girls at the front desk were smashing very curteous and helpful. they extend our check out time arranged for our airport transport. getting hard copies prints making local calls no problem. the... More 

Review collected in partnership with this hotel

Helpful?
Thank Zakarya-zaki S
Rus_Ng, Resident Relations - Assistant Manager at Ascott Kuala Lumpur, responded to this review

Dear Zakarya-zaki S, Thank you for writing such a heartwarming review on your recent stay with us at Ascott Kuala Lumpur. The team is simply delighted that you had an excellent stay with us and we are very grateful for the perfect score that you have bestowed upon us. Thank you for your succinct and lovely description of our apartment,... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 2 weeks ago

We had a very relaxing and satisfying stay in Ascott last week. The staff were all accommodating and friendly. We truly appreciate that we were allowed to check in very early at 11am instead of 3pm. The room was very spacious and tidy. We love the view from the pool side and we will surely come back to Ascott Kuala... More 

Review collected in partnership with this hotel

Helpful?
Thank joanmarieb496
Rus_Ng, Resident Relations - Assistant Manager at Ascott Kuala Lumpur, responded to this review

Dear joanmarieb496, Thank you for taking the time to share your stay experience with us. We are happy to hear that you were able to check in early and were able to relax and enjoy our well appointed apartments and facilities. We are also grateful for your kind compliments for our staff service. Thank you for choosing to stay at... More 

hongkong
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I Have a wonderful experience that feels just like home at Ascott Kuala Lumpur for 13days. and stay at Somerset Park Suanplu Bangkok for 10 days. look forward to back to one of Ascott, Citadines or Somerset property .

Review collected in partnership with this hotel

Helpful?
1 Thank 381binj
Rus_Ng, Resident Relations - Assistant Manager at Ascott Kuala Lumpur, responded to this review

Dear 381binj, Greetings from Ascott Kuala Lumpur! Thank you for your unwavering support for The Ascott Limited's serviced residences. We are delighted to know that you had a comfortable and enjoyable stay with us as well as with our sister property Somerset Park Suanplu Bangkok. We sincerely thank you for choosing to stay with The Ascott Limited and for your... More 

Vojens, Denmark
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Best place we have stayed in all Malaysia We have traveled around Malaysia for one month an really needed some luxury that was what we found at ascott it was much better than expected and the service from the staff was amazing

Review collected in partnership with this hotel

Helpful?
1 Thank 873nielsc
Rus_Ng, Resident Relations - Assistant Manager at Ascott Kuala Lumpur, responded to this review

Dear 873nielsc, Thank you for your recent review. We are delighted to learn that you had a comfortable and enjoyable stay with us and that we were able provide you and your family with some much needed rest and recovery after your travels. We are equally gratified by your kind compliments for our staff service. It has been a pleasure... More 

London, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

Poor customer service, this was the last night of a fabulous vacation in both KUL and SIN, I was hugely disappointed with the service which for me spoilt my holiday........this hotel was highly recommended but unfortunately the service was well under par!!!

Review collected in partnership with this hotel

Helpful?
Thank 577tara
Rus_Ng, Resident Relations - Assistant Manager at Ascott Kuala Lumpur, responded to this review

Dear 577tara, Thank you for sharing your feedback on your stay experience at Ascott Kuala Lumpur. We sincerely regret that you did not have a comfortable and enjoyable stay with us. We are truly sorry for the poor service that you encountered. Please allow us to assure you that this is definitely not in line with our usual standards and... More 

Birmingham, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Great hotel, excellent value for money with staff who are really there to please and are super helpful. We had a 2 bedroom, with kitchen and living room. The kitchen facilities were excellent i.e. had induction plate, microwave and very large fridge. I would be more than happy to have that kitchen in my house. Rooms were clean and breakfast... More 

Helpful?
Thank michelew858
Rus_Ng, Resident Relations - Assistant Manager at Ascott Kuala Lumpur, responded to this review

Dear michelew858, Greetings from Ascott Kuala Lumpur! Thank you for taking time to write such a lovely and detailed review on your stay with us at Ascott Kuala Lumpur. The team is truly heartened to note that you had a delightful stay with us. We cannot thank you enough for all your fabulous compliments for our fully-equipped apartments and facilities,... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Right in the heart of town and a stroll away from the world famous Petronas Twin Towers, Ascott Kuala Lumpur enjoys a prestigious address. The Suria KLCC Shopping Mall, ritzy restaurants and chic cafes are right at your doorstep. Let us lavish you with impeccable service and a suite of the finest facilities. ... more   less 

Additional Information about Ascott Kuala Lumpur

Address: No 9 Jalan Pinang, Kuala Lumpur 50450, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $99 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ascott Kuala Lumpur 4.5*
Number of rooms: 221
Reservation Options:
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Also Known As:
Ascott Kuala Lumpur Hotel Kuala Lumpur
Ascott Hotel Kuala Lumpur
Kuala Lumpur Ascott Hotel
Hotel Style:
#5 Spa Hotel in Kuala Lumpur
#8 Family Hotel in Kuala Lumpur
#8 Luxury Hotel in Kuala Lumpur
#17 Business Hotel in Kuala Lumpur
#21 Romantic Hotel in Kuala Lumpur
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