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Ascott Kuala Lumpur

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Ascott Kuala Lumpur
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840 Reviews from our TripAdvisor Community

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Showing 759: English reviews
Singapore
Level Contributor
3 reviews
Reviewed yesterday NEW via mobile

I am appalled to read high rating for the service apartment. The front office staff were always sulky, security staff shouted at us over the phone asking to leave our room as just we were 30 minutes late check out and housekeeping staff were rude as they argue with us when we asked to them clean scattered food stuff in... More 

Helpful?
Thank Syaikh
Kuala Lumpur, Malaysia
1 review
Reviewed yesterday NEW

Location is awesome but property is old. Service level is average. With the price, there are many others for comparison. The toilets have stains and there are a few hair clips found on the floor. The balcony are locked and only open when asked.

Review collected in partnership with this hotel

Helpful?
Thank eagleeye129
Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW

Very good location..just 5mins walk from KLCC. We hv a 3 bedroom apartment on the 24th floor. Clean and spacious. Bed is so comfortable!!. Service apt staffs are very polite. Gym was good. Had a pedicure at the Spa which is located conveniently beside the gym. Wouldn't recommended it as the lady just cut and clean nail. Nail colors are... More 

Review collected in partnership with this hotel

Helpful?
Thank DemonicMom
Singapore, Singapore
1 review
Reviewed 3 days ago NEW

Great location. Friendly and helpful staff. Clean and spacious room. The bed was extremely comfortable. Worth the price paid for the stay. I wld definitelu return to staY here. And recommends to others too.

Review collected in partnership with this hotel

Helpful?
Thank Ernie A
Bangkok
1 review
Reviewed 4 days ago NEW

good location, it is very closed to shopping malls and twin towers. the room is very clean. I went there with my family and we have a great time staying there. We enjoyed our cooking there. I recommended this place.

Review collected in partnership with this hotel

Helpful?
Thank Bee B
Bangkok, Thailand
Level Contributor
58 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 days ago NEW via mobile

Good hotel, approx 800 meters from Central railway station. Rooms are nice, big and well equipped, with a small kitchenette, but there was quite a noisy air condition in my room. Free wifi. Breakfast from 7am. If you travel from the airport by KLIA Express, then Hilton or Le Meridien have a better location closer to KL Sentral station.

Helpful?
Thank MF0304
Bandar Seri Begawan, Brunei Darussalam
1 review
Reviewed 6 days ago NEW

Very good location walking distance to suria klcc, Pavillion and bukit Bintang. Modern and spacious apartment, well maintained and clean apartment with good facility. Breakfast was included at Tujo. But the food choices were limited and can be chaotic at peak hours!

Review collected in partnership with this hotel

Helpful?
Thank 311zul
2 reviews
Reviewed 6 days ago NEW

Repeat visit, great place to stay for families. We have enjoyed our stay in ascott KLCC a few times already. Love the location, amenities and well maintained rooms. We are coming back end of this year.

Review collected in partnership with this hotel

Helpful?
Thank Zieyy A
AscottMY, Resident Relations - Assistant Manager at Ascott Kuala Lumpur, responded to this review

Dear Zieyy A, The team at Ascott Kuala Lumpur is delighted that you have experienced another comfortable and enjoyable stay with us. We read with much pleasure that you have found the quality of our apartments great and our central location in the city center a boon. Please do not hesitate to contact us should you require any assistance for... More 

Singapore, Singapore
1 review
Reviewed 1 week ago NEW

3rd time staying here. Tried the studio, 2 bedroom and 3 bedrooms apartments and all were spacious, clean and well maintained. Good location as it is only a mere 2 to 3min walk to klcc. And about 10 to 15min walk to bukit bintang. Staff are pleasant and service is prompt. Only thing to improve on is their breakfast. Low... More 

Review collected in partnership with this hotel

Helpful?
Thank lydia_ar4
AscottMY, Resident Relations - Assistant Manager at Ascott Kuala Lumpur, responded to this review

Dear lydia_ar4, Thank you for your recent review. We are delighted that you have returned and experienced another delightful stay with us. It truly means a lot to us to know that our resident had an enjoyable stay and return to us again. Our children's pool is currently undergoing maintenance and refurbishment works. Due to the sheer amount of work... More 

Malang, Indonesia
Level Contributor
73 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 1 week ago NEW

The hotel is located in such a prefect area, so close to Petronas Twin Tower, KLCC, Suriah, Bukit Bintang and many more. You can walk anywhere you want to go. The room was also spacious, I booked the 2 rooms apartment and my children was so exited to hop around here and there.

Review collected in partnership with this hotel

Helpful?
Thank Paksi S
AscottMY, Resident Relations - Assistant Manager at Ascott Kuala Lumpur, responded to this review

Dear Paksi S, Thank you for sharing your review on Tripadvisor. We are delighted you and your family enjoyed your stay with us in our central location in the heart of Kuala Lumpur city centre. We are heartened to know that the children had so much fun in our spacious apartments. All of us had a great pleasure hosting you... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Right in the heart of town and a stroll away from the world famous Petronas Twin Towers, Ascott Kuala Lumpur enjoys a prestigious address. The Suria KLCC Shopping Mall, ritzy restaurants and chic cafes are right at your doorstep. Let us lavish you with impeccable service and a suite of the finest facilities. ... more   less 

Additional Information about Ascott Kuala Lumpur

Address: No 9 Jalan Pinang, Kuala Lumpur 50450, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $92 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ascott Kuala Lumpur 4.5*
Number of rooms: 221
Reservation Options:
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Also Known As:
Ascott Kuala Lumpur Hotel Kuala Lumpur
Ascott Hotel Kuala Lumpur
Kuala Lumpur Ascott Hotel
Hotel Style:
#8 Family Hotel in Kuala Lumpur
#9 Spa Hotel in Kuala Lumpur
#16 Luxury Hotel in Kuala Lumpur
#17 Business Hotel in Kuala Lumpur
#21 Romantic Hotel in Kuala Lumpur
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Questions & Answers

Here's what travelers have asked, with answers from Ascott Kuala Lumpur staff and other travelers.
16 questions
Ask a question
1 month ago

See all questions (16)

Questions? Get answers from Ascott Kuala Lumpur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“pillows and bed , not that too comfortable. ”
 of 5 bubbles 527beeb, 4 days ago | Read review
“Stay elsewhere”
 of 5 bubbles BowdenD, 1 week ago | Read review
“all of the rooms are good!”
 of 5 bubbles ChengTheTraveler, 2 weeks ago | Read review
“Ask for extra pillows”
 of 5 bubbles taikuanl, 2 weeks ago | Read review
“Ask for a room up high for the view”
  • 2
  • 7
  • 3
  • 1
  • 6
  • 5
  • 8
  • 4
 of 5 bubbles huffthepuff, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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