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Vivatel Kuala Lumpur

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229 Reviews from our TripAdvisor Community

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Showing 207: English reviews
Singapore, Singapore
Level Contributor
223 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed January 16, 2016

Vivatel Kuala Lumpur is a nice 3 star Hotel which is off City Centre but 10 mins by taxi if no traffic. There is a shopping arcade beside where you can get many good restaurants. Room decoration is Ok but with many low end products as expected of any 3 star

Helpful?
Thank PToh55
Vivatel_KL, Guest Relations Manager at Vivatel Kuala Lumpur, responded to this review

Dear Toh, Thank you for choosing Vivatel as your preferred accommodation during your visit to Malaysia, it was our privilege to host you during your stay. We're a actually a 4 Star Boutique Hotel & We thank you once again for taking time to review our hotel, may we see you in the future again!" Thank You Vivatel's Relations Manager... More 

Kuala Lumpur, Malaysia
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed January 11, 2016

The room is clean, but small size. The bed and pillows are very comfort and the room decor is creative , very charming. Good for what you are paying, its cheap but quality staying. What do you need more then that while you are travelling with business purposes.

Helpful?
Thank Mila_Shahlo
Vivatel_KL, Guest Relations Manager at Vivatel Kuala Lumpur, responded to this review

Dear Guest, Thank you for choosing Vivatel as your preferred accommodation during your visit to Malaysia, it was our privilege to host you during your stay. We thank you once again for taking time to review our hotel, may we see you in the future again! Thank you Vivatel's Guest Management Team More 

A TripAdvisor Member
3 of 5 stars Reviewed January 6, 2016

I was satisfied with overall service, cleanliness, location and room. The thing make me feel a bit disappointed was the bed. I did selected the king size bed when during I purchase but until the day I check in, they informed that their king size bed rooms were fully booking. What they provide us was 2 joint single bed. It... More 

Review collected in partnership with Asiatravel.com

Helpful?
Thank A TripAdvisor Member
Vivatel_KL, Guest Relations Manager at Vivatel Kuala Lumpur, responded to this review

Dear Guest, Thank you for choosing Vivatel as your preferred accommodation during your visit to Malaysia, it was our privilege to host you during your stay. We truly apologize for any inconvenience & we will ensure that our team will rectify the issues. We thank you once again for taking time to review our hotel, may we see you in... More 

Selangor
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 14, 2015

spent 5 nights. the interior was very cozy & comfortable. however, the wheel of the divan seems broken and it make my bed slanting. after 3rd nights, my back was hurt. i wonder how come the housekeeper didn't notice it overthought they came by every single day to to the bed?

Helpful?
Thank n_hani
Vivatel_KL, Guest Relations Manager at Vivatel Kuala Lumpur, responded to this review

Dear Hani, Thank you for choosing Vivatel as your preferred accommodation during your visit to Malaysia, it was our privilege to host you during your stay. We truly apologize for any inconvenience & we will ensure that our team will rectify the issues. We thank you once again for taking time to review our hotel, may we see you in... More 

Kuala Lumpur, Malaysia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 13, 2015 via mobile

This is the type of hotel I would come back over and over again! They certainly know how to draw customers back. I have stayed in this hotel many many times and it never fails on me. It's clean, comfortable and very well maintained. Love it!

Helpful?
Thank reenadhaliwal
Vivatel_KL, Guest Relations Manager at Vivatel Kuala Lumpur, responded to this review

Dear Valued Guest, Thank you for choosing Vivatel as your preferred accommodation during your visit to Kuala Lumpur. We are very glad to be able to host you in our hotel. We're delighted to hear about your pleasant experience here. We thank you once again for taking time to review our hotel, may we see you in the near future... More 

Mumbai (Bombay), India
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 28, 2015

A very good hotel, though a bit difficult to find the entrance. Overall nice stay. Nice food and the staff very friendly as well. Had no issues so far. I guess communication is the key issue. Overall no complaints. Get top floor, if possible, nice overall views. Photos's attached..

Helpful?
Thank thinkrajesh
Vivatel_KL, Guest Relations Manager at Vivatel Kuala Lumpur, responded to this review

Dear Valued Guest, Thank you for choosing Vivatel as your preferred accommodation during your visit to Kuala Lumpur. We are very glad to be able to host you in our hotel. We're delighted to hear about your pleasant experience here. We thank you once again for taking the time to review our hotel, may we see you in the near... More 

Kuala Lumpur, Malaysia
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed November 27, 2015

Location is about a 10 min taxi ride from Pavillion Mall. Taxi has difficulty finding the entrance of the hotel .Breakfast and front office staffs are really below acceptable standards. Price is reasonable. Will not stay again

Helpful?
1 Thank PPMSSM
Vivatel_KL, Guest Relations Manager at Vivatel Kuala Lumpur, responded to this review

Dear Valued Guest, Thank you for choosing Vivatel as your preferred accommodation during your visit to Kuala Lumpur. We are very glad to be able to host you in our hotel. Thank you for your constructive feedback with regards to your recent stay. Nevertheless, your comments regarding to the service staffs are duly noted. Kindly rest assured that further training... More 

London, United Kingdom
Level Contributor
53 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed November 16, 2015 via mobile

Check in was really slow and the lady who checked us in didn't seem too warm. We had 2 rooms on the 8th floor...821 & 849. No bidet shower in the former & No hot water in the latter. Also didn't understand why you have a lock for the toilet, but then you have to slide the mirror to use... More 

Helpful?
2 Thank prashan3253
Vivatel_KL, Guest Relations Manager at Vivatel Kuala Lumpur, responded to this review

Dear Valued Guest, Thank you for choosing Vivatel as your preferred accommodation during your visit to Kuala Lumpur. We are very glad to be able to host you in our hotel. Thank you for your constructive feedback with regards to your recent stay. We sincerely apologize regarding the inconvenience caused during your stay.Rest assured we have taken note of all... More 

Kuala Lumpur, Malaysia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed November 10, 2015

My first impression of the entire hotel was spoilt by their front office staffs; namely Afnan, Rita and Fezril. Although check-in time is stated as 15.00hrs, I only reached the hotel around 16.30hrs but was told that the room was not ready and was asked to wait for 30 MINUTES! It doesn't make sense as room is supposed to be... More 

Helpful?
3 Thank jaheen
Vivatel_KL, Guest Relations Manager at Vivatel Kuala Lumpur, responded to this review

Dear Valued Guest, Thank you for choosing Vivatel as your preferred accommodation during your visit to Kuala Lumpur. We are very glad to be able to host you in our hotel. Nevertheless, your comments regarding the reception staffs are duly noted. Kindly rest assured that further training in regards to service and guest relations will be carried out again with... More 

Travelers are raving about these Kuala Lumpur hotels

Penang, Malaysia
2 reviews
2 of 5 stars Reviewed November 1, 2015

I was staying in this hotel for 5D4N in this trip. Been returning to this hotel many times since year 2013 but found out the hotel condition and service is running down. First room I was given is very dirty with stain and marks everywhere in the room, room no is 945 which really freak me out. Thanks to the... More 

Helpful?
Thank peiling1212
Vivatel_KL, Guest Relations Manager at Vivatel Kuala Lumpur, responded to this review

Dear Valued Guest, First and foremost, on behalf of the management, I would like to thank you for returning to our hotel for your recent stay. I regret to learn about your challenges you experienced and have thoroughly investigated on the details you have articulated in the review on Tripadvisor. Necessary actions have been conducted on the maintenance of the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Vivatel Kuala Lumpur is a 4 Star business hotel contemporary rooms and suites, themed, with comfortable facilities and warm hospitality , making a stay at Vivatel Kuala Lumpur a pleasurable one for both business and leisure travelers. Besides, Vivatel Kuala Lumpur has all facilities and conveniences such as a spa, fitness centre, 4 feet deep swimming pool and a wading pool, laundry and room service, high speed internet access ( WIFI) and business centre. There are three food and beverage outlets available , namely Retro Cafe, Retro Lounge and Club 7, that offers international and Asian cuisine. ... more   less 

Additional Information about Vivatel Kuala Lumpur

Address: No 85 Jalan Loke Yew, Kuala Lumpur 55200, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $53 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vivatel Kuala Lumpur 4*
Number of rooms: 302
Reservation Options:
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Hotel Style:
#30 Spa Hotel in Kuala Lumpur
#61 Luxury Hotel in Kuala Lumpur
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