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Signature Hotel KL Sentral

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Signature Hotel KL Sentral
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69 Reviews from our TripAdvisor Community

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Showing 57: English reviews
Dubai, United Arab Emirates
Level Contributor
7 reviews
5 hotel reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

Poor customer service. We arrived at the hotel as early as 9:00AM although we knew check in time is at 14:00hrs. I asked the receptionist if their are chance for an early check in, she answered back with "check in time is 2PM". Then I asked her politely if their might be a chance at 12:00 noon, she responded with... More 

Helpful?
Thank DonMarkMichael
Pambula, Australia
1 review
3 of 5 stars Reviewed July 18, 2016

The hotel was well-located, only two short blocks from Sentral, with several cheap, very good Indian restaurants along the street. Very efficient front desk staff. Room clean. Couldn't get the hot water to work. Room didn't have a window and had a slight smell.

Helpful?
Thank treewisemen
Mumbai (Bombay), India
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 26, 2016

The hotel is very near to KL Sentral, I did online booking for 5 days from 21st to 26th June 2016. The rooms are very clean and staff were courteous. Indian restaurants nearby at walkable distance. The hotel is not too costly and affordable. The counter staff Mr. Kishan Bhavsar and Jignesh Patel Indian staff helped me a lot during... More 

Helpful?
Thank Shanu K
1 review
1 of 5 stars Reviewed May 18, 2016

We were waked up in the mid-night of 2:30pm intercom by front counter asking us to settle payment for our stay. i asked if i can settle it tomorrow early morning when we chk out...he said cannot..he insist by sending his colleague to knock my door to get my credit card for process payment..really ridiculous?? they should asking for payment... More 

Helpful?
Thank Vincent T

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Johor Bahru, Malaysia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 17, 2016

Good - Nice Staff A ladies staff is nice to us. Always poke with us. Other staffs so so. Some will smile to us and some not. To Be Improved - Facilities The room facilities are under expect. Do not have air-con controller and we request by ourselves. The toilet lock are broke, cannot lock the door as well. The... More 

Helpful?
Thank Bee0529
Johor Bahru, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 31, 2016

The room Ac not function properly and i almost die with the room condition. The hotel wall also seems like have problems. Asked the hotel workers, but they also not really helpfully and unfriendly..they just leave the guest with the unsolved problem. So please don't ever choose this hotel

Helpful?
Thank NADIAIDAH
Saudi Arabia
1 review
1 of 5 stars Reviewed March 25, 2016 via mobile

At first the hospitality is the worst ever at reception they don't speak English they are poor staff service the staff didn't wish greeting mentioned staff name devanaz Joanne they both of talking anthor language....all the activities on websites are fake. .I was hungry and called the reception in nite duty staff they was mentioned that no room service *bad... More 

Helpful?
Thank Mohamed A
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed March 21, 2016

We stayed in Signature Hotel for 5 nights with the entire family. We made the full payment to the hotel via booking.com since we wanted to make sure to secure the rooms and to rest as soon as we get in to KL Sentral especially after midnight flight and with 3 kids. However, after reaching the hotel we were informed... More 

Helpful?
Thank RasangiDS
Malaysia
2 reviews
5 of 5 stars Reviewed March 20, 2016

I put up at this hotel on the 17/3/2016, very clean and cute rooms.Rooms are quite small but very confatable. Hotel is serounded by indian restorans and shopping centres. walking distance to KL Sentral and NU Sentral.

Helpful?
Thank wiramanju60
Labuan Island, Malaysia
Level Contributor
5 reviews
3 of 5 stars Reviewed March 16, 2016 via mobile

stayed here for few nights, the hotel location was really convenient for travelers, but dificult to find at 1st time.. However, it is close to the NU central mall/kl sentral just 5-10mnts walk.from NU central u have to cross the bridge @ monorail station then go down from the bridge by escalator then (alot of indian shops around) just go... More 

Helpful?
Thank Rosy D
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
Signature Hotel KL Sentral located strategically in the vicinity of KL Sentral, where its major Train Hub & Airport Busses Terminal. KL Sentral connects to All major cities and states in the country via trains. Signature Hotel KL Sentral surround by lots for eatry from local delicacies to international cuisine. Guests can enjoy shopping sphere in NU Sentral Mall and Little India within a walking Distance. Our friendly and trained staff will be happy to guide you and your guests. ... more   less 

Additional Information about Signature Hotel KL Sentral

Address: 73 Jalan Thambipillai | Brickfields, Kuala Lumpur 50470, Malaysia (Formerly Signature Hotel - Brickfields)
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $21 - $31 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Signature Hotel KL Sentral 3*
Number of rooms: 48
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