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Swiss Inn Kuala Lumpur

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62 Jalan Sultan | Chinatown, Kuala Lumpur 50000, Malaysia
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Swiss Inn Kuala Lumpur
Swiss Inn Kuala Lumpur
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798 Reviews from our TripAdvisor Community

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2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

I have been staying at the Swiss Inn ..Kuala Lumpur. Its my first visit here to Malaysia. This hotel is perfect for me..very clean & quality bedding ...which does make all the difference to your sleep....& to mention quality bed. The room is a little smaller than european hotels in general..never the less it has been cleverly planned out...I stayed... More 

Helpful?
Thank sandra V
Province of Neuquen, Argentina
1 review
2 of 5 stars Reviewed 5 days ago NEW

Me and my family stayed in this hotel from 5th to 8th of January, 2016. Unfortunately, some clothes were left in a drawer. I just realized when opened the suitcase in the next city in the itinerary. I immediately wrote and e-mail and also phoned to Swiss Inn, requesting the soonest arrangements to receive this clothing in Bangkok before my... More 

Helpful?
Thank valeria m
SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Valeria M We would like to thank you for the time taken to review about your experience with Swiss-Inn Chinatown. Referring to your feedback, I have read the scenario report provided by my front office team on the incident and we truly regret for the inconvenience caused. I fully agree that it supposed to be a simple process but... More 

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Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Booked two rooms in this hotel. Room is good to take a rest and sleep in. Airconditioning is not that cold though as I already adjusted it several times. Location wise it is just near restaurants, hospitals and just walking distance to the chinese night market where we bought souvenirs. Staff is accommodating and i am so glad that the... More 

Helpful?
Thank Jean D
Birmingham, United Kingdom
Level Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

We were recommended to The Swiss Inn as it was in the heart of China Town, in fact you walk out the back straight into the market. When we pulled up outside in the taxi, we were rather underwhelmed, the outside does not show the hotel in a good light. However, when we went in, if was far better. The... More 

Helpful?
Thank simonsutton
Bangkok, Thailand
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago

- stayed 5 nights at the Swiss Inn which is located right in the center of Chinatown. - price - 160MYR/night including breakfast for a business room - crowd - the hotel caters mostly for tourists on a visit to KL (was at least the case when i was staying here :) ), mixed western and asian - staff -... More 

Helpful?
Thank Harald_BKK
SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Harald_BKK Thank you for your detailed review in regards your recent stay at Swiss-Inn Chinatown. We are truly delighted to know that you had a good stay with us. As you have experienced, at Swiss-Inn we emphasise on cleanliness, good breakfast and friendly service. Once again, thank you for your kind support and we truly value your feedback as... More 

Miami, FL
Level Contributor
110 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed 1 week ago

Just passing thru China Town and wanted to escape the crowded streets for a bite to eat and to relax. This restaurant was clean, populated by other travelers, like us, not locals. The prices were fair. We had Ampang Hill Satay- beef; and the Chinatown fried rice with two Tiger beers. The beef was overcooked but tasty and the rice... More 

Helpful?
Thank hkparadise
SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear hkparadise Thank you for your kind review about our Café Petaling Restaurant. We truly appreciate your time to feedback to us on your recent experience of patronage our restaurant. We will certainly look into the comments made on the taste and presentation and we look forward to serve you again in near future. Thank you Yours Sincerely Abd Rahman... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

In this hotel is really nice staff. They helped us with journey planning and left our baggage all day in the storage before our flight home. It is in the real heart of chinatown, so the street is noisy, but inside it is defintely without any problems. The only thing I really didn't like is, that we were in rooms... More 

Helpful?
1 Thank Kristýna C
SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Kristýna C Thank you so much for the kind feedback on your recent stay at Swiss-Inn Chinatown. It was indeed a pleasure serving you and we are so glad to know that you had enjoyed your overall stay here with us. Please accept my sincere apologies for the uncomfortable feeling of staying in our windowless room. Well, in view of... More 

Melbourne, Australia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Clean hotel at least 4 stars for a 2 star price. right in tourist attraction China town bazaar. Easy access to local foods and transport. Nice buffet breakfast for the price. Helpful staff. Stay here to enjoy a holiday atmosphere as it surroundings is buzzling with tourists but once iside room all are quiet

Helpful?
Thank Kiang L
SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear Kiang L Thank you so much for your kind review in regards to your recent stay at Swiss-Inn Chinatown, Kuala Lumpur. We are very delighted to know that you enjoyed your overall stay and that you recognise our efforts in providing travellers with the best products and best services at superb value. Swiss-Inn Chinatown is committed in providing our... More 

Amsterdam, The Netherlands
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

To summarize: prize/quality is excellent. Location: right inside Chinatown. After a 10 second walk there is a really nice shopping street with some good and cheap restaurants. It's nice to sit down, eat and watch the people go by. Room: the rooms are not huge, but comfortable enough. The AC makes some noise but we were easily able to sleep... More 

Helpful?
Thank MFS17
SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear MFS17 Thank you so much for your superb review about your recent stay at Swiss-Inn Chinatown, Kuala Lumpur. We are truly happy to know that you enjoyed your overall stay with us and we also glad to hear that you have managed to capitalise on our location. The Café Petaling terrace seating area, which overlooking the Chinatown trading market... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for two nights and we absolutely loved it. Great location, extremely friendly staff and the breakfast? AMAZING, such a good variety to choose from! We had a room on the fifth floor with three beds inside which was very clean and the air con worked very well, the cleaners and all staff you see walking around will always great... More 

Helpful?
Thank jdw0
SwissInnKL, General Manager at Swiss Inn Kuala Lumpur, responded to this review

Dear jwd0 Thank you so much for the superb review about your recent stay at Swiss-Inn Chinatown. We are extremely delighted to know that you enjoyed your overall stay with us. Swiss-Inn is certainly very centrally located in the city and smack dab in the heart of bustling Chinatown. The bus station, the light train station and the monorail station... More 

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