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Pacific Regency Hotel Suites

KH Tower | Jalan Punchak, Off Jalan P Ramlee, Kuala Lumpur 50250, Malaysia
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1,654 Reviews from our TripAdvisor Community

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Showing 1,213: English reviews
KL
2 reviews
1 of 5 stars Reviewed yesterday NEW via mobile

After booking one night at the Pacific Regency I have decided to never go back! The first room I was given had a huge brown stain on the bathroom floor, needless to say that the staff were incredibly embarrassed when I asked them to come and take a look. The second room stank of smoke and had a strong musty... More 

Helpful?
Thank holidaylover0987
Saudi Arabia
1 review
5 of 5 stars Reviewed 4 days ago NEW

staying for 3 days, the hotel service from concierge was very very good. many thank to alex and aliff. The hotel breakfast at level 23 was very good food. pool nice view. hope will come again when visit to kl

Helpful?
Thank abuamer256
Singapore
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is minutes away from the KLCC. It is a good walk because there are a lot of restaurants around the hotel. You don't have to be scared of going hungry! Staffs are friendly and helpful. They are always smiling whenever I see them. The room is spacious, as well as their toilet. Very clean and comfortable. I also... More 

Helpful?
Thank gab072015
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear gab072015, Thank you for the pleasant comments of our hotel. We are glad you had a good stay with us and we look forward to welcoming you back to Pacific Regency Hotel Suites! We will definitely share your good words with the team and till then, we wish you a pleasant day ahead! Hospitably yours, The Management of Pacific... More 

Level Contributor
4 reviews
2 of 5 stars Reviewed 5 days ago NEW via mobile

We booked and paid for 6 nights stay but allready after first night we wanted to check out. The hotel did not seem to give us the feeling of wecoming. The reception area feels claustrophobic. The staffs were polite but the feeling of friendliness were not there. There were far too many staff at the pool area. I felt like... More 

Helpful?
Thank Siriluck A
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Siriluck, Thank you for choosing to stay with us during your recent holiday and for highlighting your unpleasant encounter. Please be assured that your other comments have been noted and would be looked into. We hope you would accord us another opportunity to prove our services to you again in the future. Hospitably yours, The Management of Pacific Regency... More 

Travelers are raving about these Kuala Lumpur hotels

Hong Kong
Level Contributor
163 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed here for three nights. The hotel is a little tired and careworn, especially the pool area. Breakfast was disappointing. The hotel is very affordable and seems to attract large tourist groups, who happened to make a lot of noise on Friday and Saturday night- the night manager was absolutely useless at doing anything about the music, shouting and door... More 

Helpful?
Thank Smith S
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Smith, Thank you for choosing to stay with us during your recent holiday and for highlighting your unpleasant encounter. Please be assured that your other comments have been noted and would be looked into. We are actually in planning process of upgrading Pacific Regency Hotel Suites’ facilities from room refurbishing, menu enhancement and other exciting activities throughout 2016 in... More 

1 review
3 of 5 stars Reviewed 1 week ago NEW via mobile

Needs an upgrade as its aged. Cleanliness needs much improvement. Check in a bit slow and internet is extremely bad. Food is good and location is top nudge. Staff are friendly but don't book taxi from the concierge as they get red taxi and they charge a bit extra for no good reason. I'd stay here again for less than... More 

Helpful?
Thank Saeed M
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Saeed, Thank you for choosing to stay with us during your recent holiday and for highlighting your unpleasant encounter. Please be assured that your other comments have been noted and would be looked into. We hope you would accord us another opportunity to prove our services to you again in the future. Hospitably yours, The Management of Pacific Regency... More 

Dhaka City, Bangladesh
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Good hotel with spacious suit rooms at very cheap price considering its location. Air condition takes a bit more time to cool the big rooms. The bathroom fittings are a bit old. But still it worth the pennies you pay for your stay. They have few restaurants and food is good.

Helpful?
1 Thank Mahmudbinalam
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Thank you for the pleasant comments of our hotel. We are glad you had a good stay with us and we look forward to welcoming you back to Pacific Regency Hotel Suites! We will definitely share your good words with the team and till then, we wish you a pleasant day ahead! Hospitably yours, The Management of Pacific Regency Hotel... More 

Kolkata (Calcutta), India
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Pacific Regency Hotel is located in front of the entry point of the Menara KL Tower. Hotel ambience is peaceful and staffs are cooperative. We had to wait in the lobby for 1 hour before check-in since rooms were not ready; but we didn't feel annoyed since the behaviour of the hotel staff was pleasant. Rooms are very spacious as... More 

Helpful?
Thank DekaCM
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Thank you for the pleasant comments of our hotel. We appreciate had a good stay with us and we hope that Pacific Regency Hotel Suites will be your preferred choice of accommodation in the future. We look forward to welcoming you back soon. Hospitably yours, The Management of Pacific Regency Hotel Suites More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Good location.HUGE spacious rooms with great views.Staff are polite and respectful.Hotel plumbing needs renovation..some of the bathroom fittings need repairs.But the bathrooms are beautiful with shower enclosures plus bath tubs, walk in closets(which was really impressive).

Helpful?
Thank Nammi S
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Nammi, Thank you for choosing to stay with us during your recent stay in Kuala Lumpur and for your kind review. Do check out our new Premier floor during your next stay with us! The Premier floor has a total of 131 rooms in addition to our current suites with an abundance of space and interiors that are tastefully... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

I booked the Pacific Express for 5 nights (through booking.com) for a set price, which was taken in full from my account by the hotel a few days prior to arrival. When we arrived at the hotel, they charged us more money and would not give us our room/room key until we paid it. On top of the agreed price... More 

Helpful?
Thank IndiaLauren
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear IndiaLauren, Thank you for your feedback but we believe that you are actually reviewing our sister property, Pacific Express Hotel located at Central Market. We hope that Pacific Regency Hotel Suites will be your preferred choice of accommodation in the future. Thank You! Hospitably yours, The Management of Pacific Regency Hotel Suites More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
The hotel offers 283 suites, stylishly decorated with its trendy yet comforting feel, complete with modern amenities. Special touches in every suite include the roomy ensuite bathroom with separate shower, 40-inch LCD screen television with selected satellite channels, complimentary wireless internet access and stunning views of the Kuala Lumpur skyline. These suites are also great for longer stays in the cities as they come equipped with a kitchenette, complete with crockery and cutlery as well as a lounge area, but are also perfect for short homely stays. When night falls and it’s time to wine and dine, you don’t even have to set foot out of the building. The Pacific Regency Hotel Suites houses one of the most hip, trendy nightspots in the entire city; Luna Bar. Located on the rooftop of the 34th floor, expect an unparalleled 360˚ view of bustling Kuala Lumpur, topped off with great music, a stylish crowd, the rooftop pool and a chill, relaxed ambience. Choose to dine al-fresco, huddle up in dark comfy spots or be seated at any one of the several bars; whatever your choice, look forward to a night you’ll remember. If you’re in the mood for something spicy and tangy, stop off at the 23rd floor and dine at the Soi 23. Expect Northern Thai cuisine, bursting with exotic flavours that will tantalise your taste buds, available for lunch and dinner. If Thai food isn’t your thing, opt for their ala carte menu which offers local and Western delights, all served while you gaze out onto the KL skyline. ... more   less 

Additional Information about Pacific Regency Hotel Suites

Address: KH Tower | Jalan Punchak, Off Jalan P Ramlee, Kuala Lumpur 50250, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $40 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pacific Regency Hotel Suites 4.5*
Number of rooms: 283
Reservation Options:
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Also Known As:
Pacific Regency Hotel Kuala Lumpur
Regency Kuala Lumpur
Regency Hotel Kuala Lumpur
Hotel Style:
#52 Luxury Hotel in Kuala Lumpur
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