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Pacific Regency Hotel Suites

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1,838 Reviews from our TripAdvisor Community

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Showing 1,357: English reviews
Reviewed 2 days ago NEWvia mobile

Aircond is not functioning properly. Hot water is not functioning properly. Friendly and helpful staff, short and precise. Lighting on power saving mode. Chiller has one kind of weird smell. No complaint since its a budget hotel.

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Helpful?
Thank Hana L
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Hana, We are wondering if you have reviewed the correct hotel as we are a 5 star property. We are reachable at marcom@pacific-regency.com for any clarifications. Looking forward to hearing from you soon. Hospitably yours, The Management of Pacific Regency Hotel Suites

Port Louis
Reviewed 4 days ago NEWvia mobile

This hotel is prefect for family. Quiet. Both at night and during the day. Approx 5min by car to bintang area. Good concierge/bellman staff. The corridor leading to the room should be more ventilated.

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Helpful?
Thank Anas M
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Anas, Thank you for your recent visit to the Pacific Regency Hotel Suites. We are glad to hear that you had a good experience at Pacific Regency Hotel Suites and enjoyed your stay. We look forward to welcoming you again. Hospitably yours, The Management of Pacific Regency Hotel Suites

Jakarta, Jakarta Raya, Indonesia
Reviewed 4 days ago NEWvia mobile

The hotel location is near to several famous shopping area in the city. So I think it is suit for you if your hobby is shopping. We stay for 3 night with my wife and my elder son. This time we choose to pay the room condition without breakfast because we like to doing more culinary experience in this city....

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Helpful?
Thank EddiMak
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Eddi, Thank you for your recent visit to the Pacific Regency Hotel Suites. We are glad to hear that you had great experience at Pacific Regency Hotel Suites and enjoyed your stay. You comment motivates our staff members to be better. We look forward to welcoming you again! Hospitably yours, The Management of Pacific Regency Hotel Suites

Mauritius
Reviewed 4 days ago NEW

Spacious room. Useful kichenette for easy breakfast and heating food. But very deceived with decor and furnitures. Room looks old and too dark. Sofa fabric stained and look old.In my opinion, not a 4 or 5 star hotel.

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Helpful?
Thank nefertiti346
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Nefertiti, Thank you for taking the time to review us on Tripadvisor. There are two towers to our property. East Wing (which features our brand new Premier Floor) and West Wing (which houses our Apartment Units). Our West Wing which is scheduled for a massive refurbishment project in the near future. We are therefore, in all best business practice,...

Berlin, Germany
Reviewed 1 week ago via mobile

The Pacific Regency is a nice hotel. However, if you're looking for a 5-star in the true sense, keep looking. The rooms are spacious and the beds comfortable. My room had a nice bathtub and great shower but the tiles were mouldy and there's a general sense that the place has seen better days. There was a full kitchen but...

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1Thank luijo100
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear luijo100, Thank you for taking the time to leave us a review. Pacific Regency Hotel Suites has two wings and you were staying at the Pacific Wing which is scheduled for major upgrading works soon. We are therefore very pleased to extend the special rates which you had enjoyed during your stay with us. We promise a complete makeover...

Perth, Australia
Reviewed 1 week ago

This is one of the worst places I have ever stayed. On arrival only one of our rooms was ready and we were left waiting around 2 hours (after the official check in time) for the other. The rooms were run down, very dark, smelt unpleasant and were full of stains on the carpets & furniture. One of the rooms...

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3Thank njamos
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear njamos, Thank you for taking the time to review us on Tripadvisor. There are two towers to our property. East Wing (which features our brand new Premier Floor) and West Wing (which houses our Apartment Units). Our West Wing which is scheduled for a massive refurbishment project in the near future. We are therefore, in all best business practice,...

A TripAdvisor Member
1 review
Reviewed 2 weeks ago via mobile

The room is very comfortable and well equipped. My family and I have a good rest there after a day trip at KL. The location of hotel is very convenient and strategic since the restaurants and convenience store are nearby.

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Helpful?
Thank A TripAdvisor Member
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Thank you for your recent visit to the Pacific Regency Hotel Suites. We are glad to hear that you had great experience at Pacific Regency Hotel Suites and enjoyed your stay. We look forward to welcoming you again. Happy New Year! Hospitably yours, The Management of Pacific Regency Hotel Suites

Labuan Town, Malaysia
Reviewed 2 weeks ago

The room is large and the bed is extremelly comfortable. The hotel staffs are very friendly and they provide very good services, they are all so kind. Location of the hotel is perfect for tourists like us too as its so near to KL Tower and KLCC. Overall, we had a good time~

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Helpful?
Thank ilyeol_
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Thank you for your recent visit to the Pacific Regency Hotel Suites. We are glad to hear that you had great experience at Pacific Regency Hotel Suites and enjoyed your stay. We look forward to welcoming you again. Happy New Year! Hospitably yours, The Management of Pacific Regency Hotel Suites

Reviewed 2 weeks ago

I love how the room is so convenient and big and also the service is so good.The rooftop pool is beautiful,big and really suitable to rest.The view is really good.It really makes me relax and enjoy my vacation.

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Helpful?
Thank Mir0924
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Mir, Thank you for your recent visit to the Pacific Regency Hotel Suites. We are glad to hear that you had great experience at Pacific Regency Hotel Suites and enjoyed your stay. We look forward to welcoming you again. Happy New Year! Hospitably yours, The Management of Pacific Regency Hotel Suites

Sydney
Reviewed 2 weeks ago via mobile

The rooms would have been very luxurious a few years ago, but are ageing. Great for a day or two, may want to choose elsewhere for longer. Breakfast was just ok. Convenient and walkable to either upscale restaurants and bars towards KLCC, or the Bukit Bintang area. 7-11 store located in the LG floor was handy. Overall, the standard is...

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Helpful?
Thank SydneyTraveller001
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Sydney, Thank you for taking the time to review us on Tripadvisor. In an effort to serve you better, we are actually in planning process of upgrading Pacific Regency Hotel Suites. The hotel has two wings and you were staying at the spacious Pacific Wing which is scheduled for major upgrading works soon. We are therefore very pleased to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The hotel offers 283 suites, stylishly decorated with its trendy yet comforting feel, complete with modern amenities. Special touches in every suite include the roomy ensuite bathroom with separate shower, 40-inch LCD screen television with selected satellite channels, complimentary wireless internet access and stunning views of the Kuala Lumpur skyline. These suites are also great for longer stays in the cities as they come equipped with a kitchenette, complete with crockery and cutlery as well as a lounge area, but are also perfect for short homely stays. When night falls and it’s time to wine and dine, you don’t even have to set foot out of the building. The Pacific Regency Hotel Suites houses one of the most hip, trendy nightspots in the entire city; Luna Bar. Located on the rooftop of the 34th floor, expect an unparalleled 360˚ view of bustling Kuala Lumpur, topped off with great music, a stylish crowd, the rooftop pool and a chill, relaxed ambience. Choose to dine al-fresco, huddle up in dark comfy spots or be seated at any one of the several bars; whatever your choice, look forward to a night you’ll remember. If you’re in the mood for something spicy and tangy, stop off at the 23rd floor and dine at the Soi 23. Expect Northern Thai cuisine, bursting with exotic flavours that will tantalise your taste buds, available for lunch and dinner. If Thai food isn’t your thing, opt for their ala carte menu which offers local and Western delights, all served while you gaze out onto the KL skyline. ... more   less 

Additional Information about Pacific Regency Hotel Suites

Address: KH Tower | Jalan Punchak, Off Jalan P Ramlee, Kuala Lumpur 50250, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $47 - $76 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pacific Regency Hotel Suites 4.5*
Number of rooms: 283
Reservation Options:
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Also Known As:
Pacific Regency Hotel Kuala Lumpur
Regency Kuala Lumpur
Regency Hotel Kuala Lumpur
Hotel Style:
#54 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travelers have asked, with answers from Pacific Regency Hotel Suites staff and other travelers.
27 questions
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Questions? Get answers from Pacific Regency Hotel Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“room number from 1 to 9 has a view to petronas and room number from 18 to 25 has a view to next building (you just see a wall)”
 of 5 bubbles 421mohammadr, 4 weeks ago | Read review
“Choose the city view instead of window facing another side of a building”
 of 5 bubbles SaniKamis, Dec 14, 2016 | Read review
“try another hotel. Our room was very noisy.”
 of 5 bubbles 346annan, Dec 13, 2016 | Read review
“Hotel + Spa= Probably the most memorable experience in KL.”
 of 5 bubbles JohonStevens, Dec 8, 2016 | Read review
“Get smoking rooms.”
 of 5 bubbles LuisaTostes, Dec 7, 2016 | Read review
5 of 5
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