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Pacific Regency Hotel Suites

KH Tower Jalan Punchak, Off Jalan P Ramlee, Kuala Lumpur 50250 Malaysia
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Traveler (1875)
Room & Suite (1260)
Dining (109)

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About

#131 of 489 hotels in Kuala Lumpur
Location
4.2
Cleanliness
4.0
Service
3.6
Value
3.9
The hotel offers 283 suites, stylishly decorated with its trendy yet comforting feel, complete with modern amenities. Special touches in every suite include the roomy ensuite bathroom with separate shower, 40-inch LCD screen television with selected satellite channels, complimentary wireless internet access and stunning views of the Kuala Lumpur skyline. These suites are also great for longer stays in the cities as they come equipped with a kitchenette, complete with crockery and cutlery as well as a lounge area, but are also perfect for short homely stays. When night falls and it’s time to wine and dine, you don’t even have to set foot out of the building. The Pacific Regency Hotel Suites houses one of the most hip, trendy nightspots in the entire city; Luna Bar. Located on the rooftop of the 34th floor, expect an unparalleled 360˚ view of bustling Kuala Lumpur, topped off with great music, a stylish crowd, the rooftop pool and a chill, relaxed ambience. Choose to dine al-fresco, huddle up in dark comfy spots or be seated at any one of the several bars; whatever your choice, look forward to a night you’ll remember. If you’re in the mood for something spicy and tangy, stop off at the 23rd floor and dine at the Soi 23. Expect Northern Thai cuisine, bursting with exotic flavours that will tantalise your taste buds, available for lunch and dinner. If Thai food isn’t your thing, opt for their ala carte menu which offers local and Western delights, all served while you gaze out onto the KL skyline.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Airport transportation
Business Center with Internet Access
Wifi
Rooftop pool
Adult pool
Outdoor pool
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Poolside bar
Rooftop bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Kitchenette
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Centrally Located
Languages Spoken
English, Malay

Location

KH Tower Jalan Punchak, Off Jalan P Ramlee, Kuala Lumpur 50250 Malaysia
Pacific Regency Hotel Suites
2286Reviews49Q+A100Room tips
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UmarAlhabshee wrote a review Dec 2023
Singapore631 contributions71 helpful votes
+1
PACIFIC REGENCY SUITES 22-25th Dec 2023 (4D3N) Husband & Wife. HOW TO GET THERE We arrived at Berjaya Times Square by bus from Singapore & it took 12 hours due to congested checkpoints & highways. There are plenty of bus services plying the route SG-KL. Main difference is the pickup & drop-off points in SG & in KL. Your preference depending on the place you stay. You can also take a 55min flight from Changi Airport, then KLIA Express to KL Sentral, then connecting Rapid KL to Bukit Bintang/Times Square station. You also have an alternative, FireFly SG to Subang airport; but that is another story. Upon bus drop-off we took a 15mins walk to Jalan Puncak, Pacific Regency, from Times Square. Good walk to stretch our stiff legs from the bus journey. This hotel is beside KL Tower. Used to be known as Menara Pan Global, now it is called KH Tower. CHECK-IN Fast & fuss-free, as it was already 8pm. We also paid the tourist tax of RM5/pax per night. RM10 for 3 nights, total RM30. We were provided two room cards & wifi log in. ROOM We got an executive room which is great. Room was carpeted & spacious with a king bed. There is a kitchenette with working induction stove, fridge & kettle. Coffee, tea, creamer & sugar are provided too. There are three closets, a safe, TV, working desk & a couch. Beds & linens are fresh, we had many good night’s sleeps.Bathroom has separate shower & egg-shape bathtub. Get those bath balls & gel for that evening dip & scrub, heh! F&B There is in-room dining & they also have kids’ menu. Breakfast is served on level 23, Soi Restaurant. Spread is good with a live egg station. WALKING AROUND Nothing much around the hotel but there is a 7-11 on the Ground floor. Walk to KLCC about 20mins, to Sungei Wang 15mins & 20mins to Times Square. Anywhere else, we took Grab & it was only good experiences during our journey. It was safe, economical & fast. AMENITIES Gym is on level 23. Swimming pool opens from 8am – 8pm. The rooftop bar, Loop KL/Luna Bar is permanently closed. FEEDBACK I had too many bad instances when my room card fails. It failed at the lift scan point & if that passed, it will fail at the room door. You would have to get the lift all over again to the lobby, get the card right, walk to the lift & this game happened 11 (eleven) times during our stay. I will not degrade any star for my review because of the card issue. But those who experience this problem, please inform the hotel this has happened many times. All-in-all, it was a good stay over the Christmas period. Staff were friendly, diligent & helpful. Thank you, Pacific Regency, for the good hospitality…
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Puti Amirah, Marketing at Pacific Regency Hotel Suites
Responded Jan 9, 2024
Dear UmarAlhabshee Greetings from Pacific Regency Hotel Suites Kuala Lumpur! Thank you for staying with us and we truly appreciate for your feedback. We are glad you had a wonderful experience with Pacific Regency Hotel Suites Kuala Lumpur and we look forward to welcoming you back again! Regards, Didi Ginnardy Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Connector32230716617 wrote a review Sep 2023
1 contribution
Rubbish hotel in KL town area. Check in process are slow & took 10 minutes and seems like short of manpower with poor customer service. Sour face. Room dirty, Pillow stein & rock WIFI:SUCK. Not worst it to stay here and lots of choice around there. If cannot proper manage hotel service better close down entire business. Strategy location next to KL tower and walking distance to KLCC.
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Date of stay: September 2023
Location
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Puti Amirah, Marketing at Pacific Regency Hotel Suites
Responded Dec 21, 2023
Dear Connector 32230716617 Greetings Pacific Regency Hotel Suites Kuala Lumpur Thank you for taking your time to give us your feedback on your recent visit to Pacific Regency Hotel Suites Kuala Lumpur. First of all we would to apologize for the inconvenience caused that occurred during your stay with us. Rest assured immediate action has been take to ensure such incident will not happened again. Please do not hesitate to contact me on your next visit and we look forward to welcoming you back again. Once again thank you for your support Warm Regards Didi Ginnardy Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ijoy wrote a review Jul 2023
Kuala Lumpur, Malaysia3 contributions9 helpful votes
My 1st impression was not really welcoming with 1 guy with a huge arrogant style.. Yes i really appreciated with our suites was upgraded for free.. As an old-timer business property, SERVICE is the most important must be remain.. Luckily another FOA name Atira as a trainee did her great job to listen and solve my requirement.. Kudos to both Atira & whole entire hotel Team. Friendliness and greetings are their habbits👍👍.. One of the team member wish me for my birthday, it shows that they are noticed about my attandnce.. Overall, i will give a full recommendation to others to stay here.. location wise is good enough for those are coming for KL visit.. This hotel located right in front of KL TOWER entrance. Convenience to move around KL City.. This is my 3rd visit.. I love this place..
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Date of stay: July 2023Trip type: Traveled as a couple
Room Tip: Walking distance for Traveler. Easy acces for car and busses.. Near to Bukit Nanas & Raja Chulan...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Puti Amirah, Marketing at Pacific Regency Hotel Suites
Responded Dec 21, 2023
Dear Pijoijoy Greetings from Pacific Regency Hotel Suites Kuala Lumpur! Thank you for staying with us and we truly appreciate for your feedback. We are glad you had a wonderful experience with Pacific Regency Hotel Suites Kuala Lumpur and we look forward to welcoming you back again! Regards, Didi Ginnardy Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pathfinder431021 wrote a review May 2023
1 contribution
The Pacific Regency surpassed our expectations. Within a 10 minute walk to KLCC and Bukit there is also plenty of options for foodies and shoppers even closer. It's rare to be in the centre of such a vibrant modern city yet overlooking the skyline and the tree canopy from the Menara Tower across the steet. The breakfast buffet is such great value with lots of variety and the service throughout the hotel was inpeccable. We will be back. Thanks to everyone for our memorable stay.
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Date of stay: May 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Pay a little more and get a brilliant view and the superb breakfast.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Puti Amirah, Marketing at Pacific Regency Hotel Suites
Responded Dec 21, 2023
Dear Pathfinder431021 Greetings from Pacific Regency Hotel Suites Kuala Lumpur! Thank you for staying with us and we truly appreciate for your feedback. We are glad you had a wonderful experience with Pacific Regency Hotel Suites Kuala Lumpur and we look forward to welcoming you back again! Regards, Didi Ginnardy Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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GrandTour33151180640 wrote a review Apr 2023
1 contribution
The hotel staff were friendly & accommodating. However, the food they served for breakfast were horrible. They served the same food everyday. It seems like they were leftovers the day before. Hard boiled eggs were cold instead of freshly cooked. Bread were stale, butter were old.
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Date of stay: April 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip: Dont expect breakfast to be at to par. Just eat out or order in.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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krsaputri wrote a review Mar 2023
Middle East84 contributions84 helpful votes
Came here on 2017 with friends for 1 night,it was a great hotel near kl tower,You just can walk to klcc also, downtown area,there is bath up also,at that time im not get the room with the best view but overall the room was great! there is rooftop swimming pool view to twin tower
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Date of stay: April 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Puti Amirah, Marketing at Pacific Regency Hotel Suites
Responded Dec 21, 2023
Dear Pijoijoy Greetings from Pacific Regency Hotel Suites Kuala Lumpur! Thank you for staying with us and we truly appreciate for your feedback. We are glad you had a wonderful experience with Pacific Regency Hotel Suites Kuala Lumpur and we look forward to welcoming you back again! Regards, Didi Ginnardy Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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OnAir33452826888 wrote a review Feb 2023
When i get this room, my hotel card can’t be attached to the plug to switch on the electricity in that room. It has to be done manually. toilet cant flush properly. You have to flush several time to make sure the toilet bowl clear. Toilet has no handheld bidet. Room has bad odor might be from the cabinet. Bed sheet have stain. The lock in this room is broken too.
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Asyraf M wrote a review Jan 2023
1 contribution
Pros - walking distance towards KL Tower - spacious room and bathroom with big bathtub - fast check in and check out. Deposit RM100 - got induction cooker Cons - room looks and smells old - dusty cabinets - no basic utensils - hot shower not functioning - bathtub drained all the water out
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Date of stay: January 2023Trip type: Traveled as a couple
Room Tip: Show the parking ticket to the receptionist for flat rate RM10 per entry
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Clara C wrote a review Jan 2023
The worst hotel experience ever Here is a note - Dont let this hotel ruin in your traveling mood Celebrating the new year eve in the hotel, after one day shopping in KL Came back our hotel, found out inside my brace case was left out only one lower part brace (I placed on the basin in the bathroom) Just curious why my brace upper part was missing? who want stolen it?
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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xoxo wrote a review Jan 2023
1 contribution
+1
The carpet leaves a smell but very minimal. Bathroom mirror was quite dirty. No basic utensils provided although there is cooking stove in room. The parking ticket is pricey as well (per entry). had to opt somewhere else. Nonetheless, room is so spacious with affordable price. And the view from our room overlooking the whole city. plus, the breakfast buffet is decent for rm30 price.
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Date of stay: January 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$44 - $65 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pacific regency hotel kuala lumpur, regency kuala lumpur, regency hotel kuala lumpur
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
283
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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PACIFIC REGENCY HOTEL SUITES $33 ($̶1̶0̶0̶) - Prices & Reviews - Kuala Lumpur, Malaysia

Frequently Asked Questions about Pacific Regency Hotel Suites
Which popular attractions are close to Pacific Regency Hotel Suites?
Nearby attractions include Menara Kuala Lumpur (0.1 miles), Suzie Wong (0.3 miles), and Sky Deck KL Tower (0.1 miles).
What are some of the property amenities at Pacific Regency Hotel Suites?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Pacific Regency Hotel Suites?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Pacific Regency Hotel Suites?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Pacific Regency Hotel Suites?
Yes, parking is available to guests.
What are some restaurants close to Pacific Regency Hotel Suites?
Conveniently located restaurants include Sky51, Nipah, and Bottega Lounge.
Are there opportunities to exercise at Pacific Regency Hotel Suites?
Yes, guests have access to a pool and a fitness center during their stay.
Does Pacific Regency Hotel Suites have airport transportation?
Yes, Pacific Regency Hotel Suites offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Pacific Regency Hotel Suites located near the city center?
Yes, it is 0.6 miles away from the center of Kuala Lumpur.
Are any cleaning services offered at Pacific Regency Hotel Suites?
Yes, dry cleaning and laundry service are offered to guests.
Does Pacific Regency Hotel Suites offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.