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Berjaya Times Square Hotel, Kuala Lumpur

Cancelon$51*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
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Berjaya Times Square Hotel, Kuala Lumpur
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2,293 Reviews from our TripAdvisor Community

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Showing 2,068: English reviews
Start your review of Berjaya Times Square Hotel, Kuala Lumpur
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Reviewed 4 days ago NEW

We were very reticent to stay here due to hearing so many bad stories from friends and reading so many bad reviews. But we decided to give it a go for a weekend. Never again. To sum up some negative comments which have been made here many times before: 1. no air conditioning in the corridor; 2. severe overcrowding at...

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Helpful?
6Thank MiraPenang
Derby
Reviewed 5 days ago NEW

We stayed at this hotel for 4 nights with friends and wow totally surprised, pleasantly of course. Very professional, courteous and friendly staff right from arriving at the hotel. Very fast check in and to find the rooms were not rooms but suites. The standards of cleanliness is excellent, some of the decor perhaps a little dated but absolutely suited...

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Helpful?
1Thank ZappaPerth_australia
Mondi M, General Manager at Berjaya Times Square Hotel, Kuala Lumpur, responded to this review

Dear ZappaPerth _australia Thank you for your wonderful comments and positive review as well as the recommendations about our hotel. We are happy to learn that you have enjoyed your time with us. It will certainly encourage us to further enhance our efforts to provide a memorable experience to our guest. Your feedback will be a great source of motivation...

Chorlton-cum-Hardy
Reviewed 6 days ago NEWvia mobile

Hotel room was fantastic had a free upgrade food staff all great and were very friendly food very reasonable tours were enjoyable hotel right next to shopping centre and close buy to town centres Facilities clean and welcoming

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Helpful?
Thank Charlene M
Mondi M, General Manager at Berjaya Times Square Hotel, Kuala Lumpur, responded to this review

Dear Charlene M, Thank you for taking the time to review your stay with us. It is grateful to read your generous words of praise towards our team, as well as our equipped accommodation and not forgetting our facilities, shopping mall and the location. Your feedback will certainly urge us to continuously offer our guest with the quality products and...

Shinjuku, Japan
Reviewed 6 days ago NEW

Not to far away from CBD area and KL Sentral station. Recommend to use the express train especially when it is expected to rain when you are making transfer from airport to hotel. Hotel is located near Bukit Bintang area and local food street, and conveniently located right next to the shopping mall. Food court and numerous dining options in...

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Helpful?
2Thank NamidA88
Mondi M, General Manager at Berjaya Times Square Hotel, Kuala Lumpur, responded to this review

Dear NamidA88, First of all, thank you for having visited Berjaya Times Square Hotel for your stay. It was indeed a pleasure having you stay with us and sharing your feedback regarding the experience at our hotel. It is always disappointing to hear of our failures and to learn that our systems and people failed to deliver on this occasion....

Cambridge, United Kingdom
Reviewed 6 days ago NEW

Stayed here for 2 nights, room was so spacious and very clean. Hotel staff very friendly. Breakfast was busy, but very well organised, and the food was fabulous, certainly no complaints. The hotel pool was gorgeous, sadly I didn't get to enjoy it, as we were so busy. The monorail is a short walk away, and is great for getting...

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Helpful?
1Thank sampaul2017
Mondi M, General Manager at Berjaya Times Square Hotel, Kuala Lumpur, responded to this review

Dear sampaul2017, Thank you for taking the time to write your review of our property, shopping mall and the location. Your comments are very much valued. I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback about our hotel and also the staffs is deeply appreciated and have been communicated to all the...

Dhaka City, Bangladesh
Reviewed 1 week ago NEW

I liked it. I thought i will get bored bcoz of the long stay but I didn't! U will love the pool. Front desk was helpfull too. The best part u have the shopping mall right down where u sleep!! I will definitely visit again

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Helpful?
1Thank Sanju_bd
Mondi M, General Manager at Berjaya Times Square Hotel, Kuala Lumpur, responded to this review

Dear Sanju_bd, Thank you for taking the time to share your wonderful feedback. We are very happy to know that you enjoyed your stay and would like to thank you for your positive comment. As you mentioned, our centric location, just a few steps away from the shopping mall is really convenient for our guest. Thank you for mentioning our...

Singapore, Singapore
Reviewed 1 week ago NEW

Got a standard room, it was pretty big, located in a convenient area, where shopping is very accessible, a hige shopping mall attached to the hotel, plus you can walk down to bukit bintang about 15 mins walk. This hotel is pretty old, but its still ok, had a late check in about 8pm, the room was not ready, but...

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Helpful?
Thank RonChristian
Mondi M, General Manager at Berjaya Times Square Hotel, Kuala Lumpur, responded to this review

Dear RonChristian, Thank you very much for your gracious comments on our hotel. We are delighted to read that you enjoyed your stay with us. We greatly appreciate your kind words on our accommodations, our services and location. We work really hard to provide hospitality with care and attentiveness to every guests' who stay with us, and I am glad...

Reviewed 1 week ago via mobile

The bts hotel was as expected , up market stay over , transit hotel , what made it for me was the staff at the hotel and the variety of restaurants , the best being the samplings restaurant. The views from the hotel were superb. To me kl is an upmarket Bangkok - no sleeze , I want to go...

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Helpful?
Thank Andy E
Mondi M, General Manager at Berjaya Times Square Hotel, Kuala Lumpur, responded to this review

Dear Andy E, Thank you so much for choosing Berjaya Times Square Hotel as your holiday destination & for posting such a delightful review on TripAdvisor. We appreciate you taking the time to review us and share your experience. We are delighted that you were comfortable with the accommodation during your stay and that you found the staffs helpful. I...

Portland, Australia
Reviewed 1 week ago

Ideal spot in the middle of Kuala Lumpur with easy access to public transport. located above and around a huge shopping mall, this hotel puts everything within reach for the average traveller. Plenty of restaurants etc.. within easy walking distance. Staff were wonderful and looked after our every requirement. Breakfast catered for all tastes and there was plenty of choices...

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Helpful?
Thank Barry I
Mondi M, General Manager at Berjaya Times Square Hotel, Kuala Lumpur, responded to this review

Dear Barry I, Thank you for taking the time to review on your recent stay with us. We are delighted to read such positive comments about our staff and the location and our breakfast spread. We pride ourselves in our staff, and your comments will serve only to help us further motivate them in providing the best of standards to...

Kent
Reviewed 1 week ago via mobile

The hotel is in a pretty good location and the staff are all very friendly. We stayed on the 38th floor and the room was very large but extremely dated, pretty much like the whole hotel. To get hot water there is a switch outside of the bathroom door which you need to switch on 15 minutes before you need...

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Helpful?
1Thank Kelly L
Mondi M, General Manager at Berjaya Times Square Hotel, Kuala Lumpur, responded to this review

Dear Kelly L, Thank you for taking the time to review our property. I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, this time around we have failed to meet your needs. I will...

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Food & drink at the hotel
Big Apple Restaurant
Big Apple Restaurant
Cuisines: International, Asian, Malaysian
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Business Center with Internet Access
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
A tower of zest and charm, Berjaya Times Square Hotel, KL is centrally located in the heart of the business and shopping district of Kuala Lumpur. Housed within the Berjaya Times Square’s shopping mall, accessibility is the key trait with monorails directly connecting all strategic locations in town right to its doorstep. Well-appointed where every detail is vigilantly crafted to a fine balance, it is no wonder this hotel is touted the preferred destination for business and leisure. ... more   less 

Additional Information about Berjaya Times Square Hotel, Kuala Lumpur

Address: 1 Jalan Imbi, Kuala Lumpur 55100, Malaysia (Formerly Berjaya Times Square Hotel)
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $57 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Berjaya Times Square Hotel, Kuala Lumpur 4.5*
Number of rooms: 650
Reservation Options:
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Also Known As:
Berjaya Times Square Hotel, Kuala Lumpur - Malaysia Hotel Kuala Lumpur
Berjaya Times Square Kuala Lumpur
Hotel Style:
#35 Family Hotel in Kuala Lumpur
#51 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travelers have asked, with answers from Berjaya Times Square Hotel, Kuala Lumpur staff and other travelers.
54 questions
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Questions? Get answers from Berjaya Times Square Hotel, Kuala Lumpur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stunning views from all rooms.”
ZappaPerth_australia, 5 days ago | Read review
“all rooms have a view and are withing two towers with a very large swimming pool in the middle”
553barryi, 1 week ago | Read review
“the high floors have the best veiw.and also there are no phones in your rooms”
D1324LZcarols, 1 week ago | Read review
“Go to a different hotel”
stevennR6628WO, 4 weeks ago | Read review
“if you like soft bed, don't go to this hotel.”
Hooi_Min, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Cancelon
$51* /night
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Booking.com$60
Hotels.com$59
AMOMA$110
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Prices are for 1 room, 2 adults
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