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Grand Seasons Hotel

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Grand Seasons Hotel
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803 Reviews from our TripAdvisor Community

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Showing 729: English reviews
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Singapore, Singapore
Reviewed 2 weeks ago

We stay from 31st Dec 2016 - 4th Jan 2017......room assigned 2422 by the friendly and very professional female front desk upon arrival from KLIA2, (very sorry cant recall her name)....service excellent and the only thing is, Non Guest can access to floor.....I'm quite surprise but everything is good.......

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Helpful?
Thank MdNordin
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Md Nordin, Wonderful comments on the hotel reception service as well as the location. We hope you enjoyed the view of the city skyline from your room especially from the 24th Floor. The management is in the process of changing the key-card system whereby guest can only have excess to their respective floors. Thank you for your valuable feedback...

Jaipur, India
Reviewed 2 weeks ago via mobile

Hello peoples its avinash here. I stayed this hotel in feb 2017 with my friends. This hotel has 35 floors. Our rooms on 17 floor. Both rooms are attached with a gate. Breakfast menu was also GRAND and good. Big area for breakfast. Front desk available 24 hours. Mono rail station on walking distance. You can go metro station by...

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Helpful?
Thank uniqueavi
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Avinash, Thank you for your comments of the hotel, the ideal location close to LRT and Monorail stations. We are glad you enjoyed the view of the city skyline from your room and you have taken pictures of magnificent view from the room itself. We will certainly notify our chefs on the breakfast spread . Thank you for your...

Reviewed 2 weeks ago via mobile

Hotel is same as name. Me avinash from india stated there in feb 2017 with friends. Hotel is too grand. There is 35 floors. Breakfast menu was too grand and good. Big space for breakfast. Wifi and pool available 24 hours service there. One side of hotel view is twins tower. You can click pictures by your room window. Indian...

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Helpful?
Thank Unique A
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Avinash, Wonderful comments on the hotel, good service as well as the ideal location close to LRT and Monorail stations. We are glad you enjoyed the view of the city skyline from your room especially from the 20th Floor. We will certainly notify our chefs on the breakfast spread you enjoyed. Thank you for your valuable feedback, we really...

Reviewed 3 weeks ago via mobile

Too old. Need to rebrand. Stink smell. In dining food not tasty at all and do not have quality. Shame to the hotel. Not like a common hotel in a city centre of KUala Lumpur. The ID also is not up to date. We were so disappointed for choosing this hotel.

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Helpful?
Thank Aidan N
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Aidan N, Thank you for the review and we appreciate your comments. The management has been notified over your comments on the re-branding and upgrading of the hotel. We would also like to share with you the rooms are being upgraded currently in stages and will be ready soon and a newly created menu is in progress. Our team...

Reviewed 3 weeks ago

Grand Season Hotel is located not far away from Main attractions of KL but also not so near as described by Hotel management. Rooms are okish with reasonable sizes while toilets are bit old. Overall service in rooms is also not bad. Restaurant serves the food which i personally don't like. Breakfast is also limited covering almost all nationalities. i...

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Helpful?
Thank Hamayun B
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Hamayun, Great comments thank you. We greatly appreciate your positive comments on the hotel, as for breakfast we will notify the chefs on menu improvisations. We have rented out the premises on the 11th Floor to Planet Mumbai Bolly Wood Club, we will notify the owners of your comments. As for the rooms we are refurbishing them currently and...

Goa, India
Reviewed 3 weeks ago

We travelled in a bus from Singapore to Kuala lumpur and reached early morning at the hotel.. After about a hour or so we were in our room!! Great gesture from the staff to give an early check-in. The hotel is quite good with great buffet breakfast and amazing staff. The room too was in a great condition. There are...

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1Thank Bonty1081
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Bonty, Great review, thank you very much. I am so glad you enjoyed the breakfast spread, especially your comfortable room and checking in earlier than scheduled. We believe we have one of the best breakfast spreads in town. Compliments for our associates are very much appreciated by the associate team who do value the feedback. Look forward to welcoming...

New Delhi, India
Reviewed 4 weeks ago

We were family of four and we got two attached rooms on the thirteenth floor. While my room offered a great view of the Petronas towers and the KL skyline, the other room, not so much. Breakfast in the Indian restaurant was decent. However, one thing which was really annoying was that there was always a smell of cigarettes in...

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Helpful?
Thank NaGupta
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear NaGupta, Great review thank you very much. We greatly appreciate your positive comments on the associates’ service, breakfast and the great panoramic view of the twin towers, city skyline from your room. We have designated non smoking floors in the hotel please check with our Duty manager and a request for a room change can be done or on...

Reviewed 4 weeks ago via mobile

Hotel is good and location is not really bad coz, easy to get foods behind the hotel. Room bedding are comfortable, and view was fascinating me. Good view. Housekeeping very attentively fast with my request. Parking is scary.....need to be expert when entering the parking to go up. its narrow. I saw many scratch on it....the rest of it good!!!...

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Helpful?
Thank komburongo
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Komburongo, Thank you for the review and I greatly appreciate your comments on the comfortable room at the hotel and the excellent view of the Twin Towers, city skyline. Your positive comments for the associates from reception, concierge and housekeeping we will definitely notify them. The management has been notified over your concern on the parking lane leading up...

Johor Bahru District, Malaysia
Reviewed 4 weeks ago via mobile

Stayed at this establishment many times over the past 4 odd years. Yes it still has its minor issues. But overall it is definitely getting better. Check in was quick and efficient, however our room smelt of very strong stale tobacco. After highlighting this we we're moved without any question. Rooms are a little tired but more than adequate. Try...

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Helpful?
Thank David T
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear David T, Great review, thank you very much for being our regular guest for 4 years and your comments on the improvements are very detailed. Yes we renovating our rooms in stages and would be ready by may this year. I am so glad you enjoyed the breakfast spread, the quick service provided and especially your comment on the...

Reviewed 4 weeks ago via mobile

Im stayed in room 2031 n 2032, checked in on 18 feb . overall my stay was fastastic .! checked in by rcptionest names zieah smthg ,forgot her name cause so difficlt to pronouns it . i got very fast check in , shes vry soft spoken and try to fulfill my request bcause of i requesting for a conn...

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Helpful?
Thank sykin l
GrandSeasons H, Public Relations Manager at Grand Seasons Hotel, responded to this review

Dear Sykin, Wonderful comments on the hotels associates’ warm hospitality, thank you for the review and I greatly appreciate your comments on the associate Miss Azeah. We will notify our associates on your positive comments which will motivate them further. Special attention on the room cigarette odor, please request for room on non smoking floor on your next visit with...

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Grand Seasons Hotel, Kuala Lumpur provides a comfortable haven for those traveling on business or for savvy holiday-makers who want to be at the centre of it all. Situated close to commercial, retail and cultural areas, travelers will be spoiled for choice when it comes to filling their days. ... more   less 

Additional Information about Grand Seasons Hotel

Address: 72 Jalan Pahang, Kuala Lumpur 53000, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $41 - $55 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Seasons Hotel 3.5*
Number of rooms: 673
Reservation Options:
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Also Known As:
Grand Seasons Kuala Lumpur
Hotel Grand Seasons
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Questions & Answers

Here's what travelers have asked, with answers from Grand Seasons Hotel staff and other travelers.
21 questions
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Questions? Get answers from Grand Seasons Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher Floor”
 of 5 bubbles MdNordin, 2 weeks ago | Read review
“Don't opt for b/fast deal Can save some money here.”
 of 5 bubbles hamayunb, 3 weeks ago | Read review
“Take rooms on the higher floors for a great view of KLCC.”
  • View from my room.
 of 5 bubbles NaGupta, 4 weeks ago | Read review
“Ask for the rooms with a view of the twin towers”
 of 5 bubbles Wanderer24x7, Feb 15, 2017 | Read review
“high floor”
 of 5 bubbles MiTruong, Jan 2, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question