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Renaissance Kuala Lumpur Hotel

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corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur 50450, Malaysia
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3,005 Reviews from our TripAdvisor Community

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Showing 2,314: English reviews
Stockholm, Sweden
1 review
5 of 5 stars Reviewed 2 days ago NEW

Good staff. Good service. Warm and kind people that knows how to treate customers. Good gym and spa. Good business lounge. Good managers. When i travel to Malaysia again i will only live in this hotel.

Helpful?
Thank nada861
Meath Ireland
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Brilliant stay. Loved this hotel. We arrived after our flight was delayed to be upgraded. Our room was lovely and we had a great view, overlooking the towers. Staff were so nice and friendly. Hotel is a great location- we got the train into the city centre each day and was only E0.80 each way. Hotel provided a map-which was... More 

Helpful?
Thank Aishling2014
Chennai (Madras), India
Level Contributor
162 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I loved arriving here, easy off the monorail, though you have to get down to street level before you realise where you are and how to get to the hotel, it doesn't help to stay up the stairs. Great reception, we were in the wrong wing for checking in because of a function, but were kindly led to the reception... More 

Helpful?
Thank Breakingwaves2001
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very nice hotel and again I would like to thank tauffik who has upgraded us and given us a wonderful service. Very nice person and who is listening to the customers. The hotel is great and the gym too, also the lounge for the platinium customers

Helpful?
Thank Lynne A
Doha, Qatar
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I have no words to describe how incredible and perfectly kept is this hotel. I'm an area manager for a company and my job is to travel around, but this time I was traveling with my new wife and I had one of the best experience ever. From the check in to the check out everything was absolutely perfect. The... More 

Helpful?
Thank jordandoha
Penang Island, Malaysia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Superb service. Room very clean. Not much choice movie.... Nothing much to say because 5 star rating up to standard with the all services. For muslim pls becareful with the f&b outlets. We love to stay here because walking distance with klcc... Near with mamak shop...

Helpful?
1 Thank Daniel A
Auckland, New Zealand
Level Contributor
40 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My first time in a renaissance chain, but will certainly return to this if ever I am back to KL. view from 24th floor rooms are excellent with clear close-up to KLCC towers. Central location to most sites. Excellent service that lives up to reputation.

Helpful?
Thank kenneth67457
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed for 3 nights but we're disappointed from the moment we arrived. Although having a reservation in the East Wing, we were booked into the West Wing which unbeknown to us was under renovation. On arrival at our floor the whole area had a damp musty smell, on entering the room it was spacious but in need of some TLC.... More 

Helpful?
Thank Jim H
Renaissance_KL, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Thank you for your review and feedback concerning your recent stay with us. Please allow us to express our sincerely apologies for the inconvenience that you had experienced especially the mixed-up of your reservation at East Wing. I have shared your comments with our Director of Services who will look into refreshing the guestroom floors. The location of the hotel... More 

Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Huge Hotel which Centrally located near to Petronius Tower. 500 Rooms Property with big ball rooms. Its also good for multiple Breakout Sessions. Halal Food and very supportive staff Rooms are really good

Helpful?
Thank Arif M
RenKL_Hotel, Public Relations Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Dear Arif M, Thank you for sharing your comments on our hotel during your recent stay with us. Good to know that we met your expectations during your conference and that our staff were able to help you in any way they could. We certainly look forward to having you with us again in the near future. Yours sincerely, Meilan... More 

Barcelona, Spain
Level Contributor
30 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed in Renaissance KL in february this year for the second time and loved every moment of it. They upgraded us for a room on the prefrencial upper floors with access to executive lounge where we had food and drinks in the afternoon. The room was beautifully decorated, the bed was extra comfy and the views outstanding. It's fantastic... More 

Helpful?
1 Thank HappyFrogTravels
RenKL_Hotel, Public Relations Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Dear HappyFrogTravels, It makes me very happy to read your lovely comments on your stay with us earlier this year. It's always good to know when we have met our guests' expectations with our services and facilities. We appreciate the time you spent to share your wonderful experience with us and we look forward to having you with us for... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Discover the heart of Malaysia while enjoying a wide range of exceptional amenities at the Renaissance Kuala Lumpur Hotel, a Marriott Luxury & Lifestyle Collection. Providing an unparalleled location, ideal for business or leisure, our KL City hotel's expansive offering of sophisticated guest rooms and suites feature deluxe bedding, high-speed Internet and marble bathrooms. Filling two magnificent towers, our choice of accommodations includes those with lounge access, picturesque views of the city skyline and lavish hospitality services. Boasting a plethora of dining options, our seven restaurants offer everything from authentic Chinese cuisine to a tantalising all-day buffet, along with outdoor dining next to our Olympic-sized pool. As one of the premier convention hotels in Kuala Lumpur, our venue features state-of-the-art facilities and the largest pillar-free ballroom in Malaysia. And, for the ultimate relaxation, experience our on-site Mandara Spa, with its soothing atmosphere and luxury treatments. ... more   less 

Additional Information about Renaissance Kuala Lumpur Hotel

Address: corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur 50450, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $102 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Renaissance Kuala Lumpur Hotel 4.5*
Number of rooms: 910
Reservation Options:
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Also Known As:
Renaissance Hotel Kuala Lumpur
Kuala Lumpur Renaissance
Hotel Style:
#19 Spa Hotel in Kuala Lumpur
#23 Family Hotel in Kuala Lumpur
#28 Romantic Hotel in Kuala Lumpur
#31 Business Hotel in Kuala Lumpur
#35 Luxury Hotel in Kuala Lumpur
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