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Renaissance Kuala Lumpur Hotel

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Renaissance Kuala Lumpur Hotel
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3,353 Reviews from our TripAdvisor Community

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Showing 2,593: English reviews
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London, United Kingdom
Reviewed 3 days ago NEWvia mobile

The west wing has been renovated to a high standard so stay on this side. There is a large pool with plenty of beds. Despite the tall buildings nearby the sun reaches most places around the pool. Parking is underground and is charged at MYR 10 per day for hotel guests. The hotel is located by the monorail station Bukit...

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Helpful?
Thank IIliketogo
Dubai, United Arab Emirates
Reviewed 3 days ago NEWvia mobile

This is my third visit to this hotel and it's still going strong. While it could do with a bit of refurbishment it's still in good shape. The staff is helpful and the food on offer in many of the outlets is good. That said the best thing about this hotel is the location. It's right around the corner from...

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Thank DXBSwede
Bangalore, Karnataka, India
Reviewed 3 days ago NEW

A very elegant property with great views, rooms and location. The centrally located hotel has all the features you expect from a Renaissance property with the added Malaysian flavour. The staff are good, prompt and ensure quick service. The breakfast spread is very elaborate and tasty, giving you a complete Asian flavour. It also had a Indian Chef who prepared...

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Thank Ramachandran V
Reviewed 4 days ago NEWvia mobile

The brand of Renaissance for me carries a certain feeling of grandeur to it... combine that with it being in Kuala Lumpur and the photos on the website, I had high hopes. Sadly they weren't lived up to. I am a Marriott Platinum member, and unfortunately as mentioned in a couple of other reviews this didn't seem to mean anything,...

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1Thank Philb_201
Allendale, Michigan
Reviewed 5 days ago NEWvia mobile

As a platinum member, I was upgraded to a corner room with a great view. Staff are very prompt and friendly. Two Towers to the hotel. Minor inconvenience in that if you are in the west tower, you have to go to the east tower to get to reception, change money, etc. Not too far, but it world be nice...

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Thank Jim C
New York City, New York
Reviewed 5 days ago NEW

We got the newly renovated room. Room was clean and functional. Love the decor. But service wise, it was really quite disappointing. Guest services phone line is literally useless after 10pm. It takes at least 8-10 minutes to be exact until someone pick up the call. Left request on the Marriott App, but I suppose no one was checking that...

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Helpful?
1Thank rickycarter93
Renaissance_KL, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Thank you for your review and feedback concerning your recent stay with us. First of all, please allow us to express our sincere apologies for the inconvenience that you had experienced whilst staying with us. I am pleased to note that you love the decors of our newly renovated room. Your valued feedback highlighted a number of areas for improvement...

Reviewed 5 days ago NEWvia mobile

This hotel is very welcoming and extremely helpful. The room we had was very comfortable, with amazing views of the towers. All facilities were working no problem. The pool is great to relax by with a cocktail, day or night. So close to the towers and mall just down the road.

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Thank lulus70
Reviewed 6 days ago NEWvia mobile

First I would like to apologise for the delayed review. We visited KL in Nov 2016, and had an extremely enjoyable holiday. After a long haul journey we were delighted to arrive at Renaissance hotel in KL where Lilian and Ihsaan provided a warm welcome and a swift check in into one of their newly renovated rooms; it was spectacular!...

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Thank sabzainy
Bengaluru, India
Reviewed 1 week ago

We stayed in this hotel in the last week of January,2017 for 2 nights. It was a memorable experience with blend of awesome location, law dropping view of twin towers from our room and superb hospitality. The Twin tower and the city center is within walking distance from this hotel and you can always access to these happening places. We...

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Thank moumi45963
Petaling Jaya, Selangor, Malaysia
Reviewed 1 week ago

the room was very comfortable and clean. service and housekeeping was excellent. room was great the use of lounge was excellent ( breakfast buffet was a bit chaotic for me, so we had simple breakfast at 24th floor lounge instead which was excellent ) staffs at lounge were very helpful and nice

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1Thank Sunshine Z
RenKL_Hotel, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Dear Sunshine Z, Thank you for the full 5-bubble rating you have accorded us in TripAdvisor. I'm glad to hear that you had a positive experience with us. One of the perks of staying in our Club or Lifestyle rooms is that you'll enjoy the privileges of having breakfast with more privacy in our Club or Lifestyle Lounge. Hope you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Discover the heart of Malaysia while enjoying a wide range of exceptional amenities at the Renaissance Kuala Lumpur Hotel, a Marriott Luxury & Lifestyle Collection. Providing an unparalleled location, ideal for business or leisure, our KL City hotel's expansive offering of sophisticated guest rooms and suites feature deluxe bedding, high-speed Internet and marble bathrooms. Filling two magnificent towers, our choice of accommodations includes those with lounge access, picturesque views of the city skyline and lavish hospitality services. Boasting a plethora of dining options, our seven restaurants offer everything from authentic Chinese cuisine to a tantalising all-day buffet, along with outdoor dining next to our Olympic-sized pool. As one of the premier convention hotels in Kuala Lumpur, our venue features state-of-the-art facilities and the largest pillar-free ballroom in Malaysia. And, for the ultimate relaxation, experience our on-site Mandara Spa, with its soothing atmosphere and luxury treatments. ... more   less 

Additional Information about Renaissance Kuala Lumpur Hotel

Address: Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur 50450, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $65 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Renaissance Kuala Lumpur Hotel 4.5*
Number of rooms: 910
Reservation Options:
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Also Known As:
Renaissance Hotel Kuala Lumpur
Kuala Lumpur Renaissance
Hotel Style:
#18 Spa Hotel in Kuala Lumpur
#23 Family Hotel in Kuala Lumpur
#28 Romantic Hotel in Kuala Lumpur
#31 Business Hotel in Kuala Lumpur
#33 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travelers have asked, with answers from Renaissance Kuala Lumpur Hotel staff and other travelers.
52 questions
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Questions? Get answers from Renaissance Kuala Lumpur Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Look for rooms in the east wing which overlooks the Twin Towers”
  • View of Twin Towers from the room
 of 5 bubbles ramachandranv, 3 days ago | Read review
“Rooms in 22nd flor and above, in the east wing.”
  • View from our room
 of 5 bubbles moumi45963, 1 week ago | Read review
“Ask for the renovated rooms.”
 of 5 bubbles zeenie2017, 1 week ago | Read review
“Very convinent location”
 of 5 bubbles Ph0enix2014, 1 week ago | Read review
“Book rooms facing the Petronas towers at higher floor, view is breath taking”
 of 5 bubbles arindamsen10, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question