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Renaissance Kuala Lumpur Hotel

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3,068 Reviews from our TripAdvisor Community

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Showing 2,362: English reviews
Leicester, United Kingdom
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Lovely hotel in a great location. We had booked 2 rooms for 7 people and arrived early to a welcome early check in after a very long flight. They were good enough to fulfil all request and made our stay very pleasant and comfortable. The rooms are great with very comfortable beds and the amenities including pool and gym were... More 

Helpful?
Thank Imtiyaz2011
Leicester, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Great hotel. Staff were friendly and helpful. The hotel is very clean and big. You could get lost!! You need to remember which side of the hotel you're staying in (East or West). It's easy to catch a taxi from the hotel. Location is okay, across the road from the monorail. 10-15 minutes away from Petronas towers. Great breakfast! I'd... More 

Helpful?
Thank Naziya_Chhatbar
Szombathely, Hungary
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

It was our second stay here. We enjoyed it again. The hotel is still excellent. Good breakfast, superb pool with drink happy hours, and of course the best: the view from the room and the location! And in the last year experienced promblem with keycards, solved!

Helpful?
Thank Gergely A
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

Pros: - decent breakfast, lots of choice. I like Renaissance johor's breakfast better tho - strong wifi in room and at lobby Cons: - There was hotel music in our room. We ask and reception told us there's a switch in bathroom to turn it off. Apparently there wasn't. - it is ok to tell me you don't know, say... More 

Helpful?
Thank Chu R
Renaissance_KL, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Thank you for your review and feedback concerning your experience which you encountered while staying in our hotel. First of all, please allow us to express our sincere apologies for the inconvenience and hassle that you had experienced. We were disappointed to read about your comments on the shortcoming services of our Associates and we can assure you that appropriate... More 

Brunei
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW via mobile

Am a regular at this hotel over last few years. Stayed at the large deluxe west wing rooms which were really dated. Surprised to see that the whole of the west wing was undergoing renovations. We couldn't even check in there and had to check in at the East wing lobby which was a little inconvenient. Upon entering our room,... More 

Helpful?
Thank Billyboy88
Renaissance_KL, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels and from your feedback, I am disappointed to learn that we fell short of your expectations. Please accept our sincere apologies for all the inconvenience you experience during your stay. caused. This is clearly not the level of service we aspire to provide to our guests. The... More 

Pau, France
Level Contributor
4 reviews
3 of 5 stars Reviewed 4 days ago NEW via mobile

Whilst the rooms are comfortable and service as one would expect for a 4 star, this hotel is clearly catering for large groups, airlines etc. It is well placed and has an excellent gym and pool. It would not however be my choice for future business trips. The buffet in the east wing restaurant is extremely expensive, so check before... More 

Helpful?
Thank 471merrickw
Renaissance_KL, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Thank you for your review and feedback concerning your recent stay with us. First of all, please allow us to express our sincere apologies for the inconvenience that you had experienced whilst staying with us. Your valued feedback highlighted a number of areas for improvement that I have shared with the Department Heads and we are taking steps to address... More 

Hyderabad, India
Level Contributor
61 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Booked the Patronas twin tower view room from official Marriott website. Hotel looks excellent from in side. Patronas twin tower view is also great from the room. Walk able distance from KLCC. Staff is nice and friendly.

Helpful?
Thank spgoyalmnit
2 reviews
4 of 5 stars Reviewed 1 week ago NEW via mobile

Nice hotel with nice environment, good services, easy access to other places like klcc , bukit bintang , sungai wang and pavillion. The room is nice and clean . The sky is blue and water in swimming pool is clear , the tree and grass is green , everything so colourful.

Helpful?
Thank Idunmaketurn
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

Friendly, passionate and helpful staff, good atmosphere, location is great that you can get to many tourists spots as they are within the walking distance. Variety of restaurants inside the hotel that you can choose from.

Helpful?
Thank goddamnit222
Barham, Australia
1 review
4 of 5 stars Reviewed 1 week ago

Stayed at Renaissance recently, Grand hotel rooms a little tired (east Wing)but clean & fabulous view of the twin towers. Welcome from all staff friendly & helpful. Temptations lobby level east wing restaurant was great the staff managed by Justin & Apang left you wanting for nothing. Roy the wonderful chef cooked us delicious omelettes or eggs to your liking... More 

Helpful?
Thank ruby335
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Discover the heart of Malaysia while enjoying a wide range of exceptional amenities at the Renaissance Kuala Lumpur Hotel, a Marriott Luxury & Lifestyle Collection. Providing an unparalleled location, ideal for business or leisure, our KL City hotel's expansive offering of sophisticated guest rooms and suites feature deluxe bedding, high-speed Internet and marble bathrooms. Filling two magnificent towers, our choice of accommodations includes those with lounge access, picturesque views of the city skyline and lavish hospitality services. Boasting a plethora of dining options, our seven restaurants offer everything from authentic Chinese cuisine to a tantalising all-day buffet, along with outdoor dining next to our Olympic-sized pool. As one of the premier convention hotels in Kuala Lumpur, our venue features state-of-the-art facilities and the largest pillar-free ballroom in Malaysia. And, for the ultimate relaxation, experience our on-site Mandara Spa, with its soothing atmosphere and luxury treatments. ... more   less 

Additional Information about Renaissance Kuala Lumpur Hotel

Address: Jalan Sultan Ismail, Kuala Lumpur 50450, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $95 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Renaissance Kuala Lumpur Hotel 4.5*
Number of rooms: 910
Reservation Options:
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Also Known As:
Renaissance Hotel Kuala Lumpur
Kuala Lumpur Renaissance
Hotel Style:
#18 Spa Hotel in Kuala Lumpur
#23 Family Hotel in Kuala Lumpur
#28 Romantic Hotel in Kuala Lumpur
#31 Business Hotel in Kuala Lumpur
#34 Luxury Hotel in Kuala Lumpur
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