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Hotel Nova

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Hotel Nova
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231 Reviews from our TripAdvisor Community

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Showing 180: English reviews
New Delhi, Delhi, India
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

We were on a family trip, while we selected Hotel Nova for a 2 night stay in Kuala Lumpur. We had a rather quick check in as the boy at the reception was efficient and smart. There was no welcome drink or wet towels offered, considering the star rating of the hotel and the tariff charged. The rooms were average.... More 

Helpful?
Thank AnuradhaAgam
Ho Chi Minh City, Vietnam
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

My friend and i booked room for tourist in KL on 1st September 2016. The room was smelly bad and all things in the room were out of date. Very disappointed about this hotel.Never ever come back again. It made our trip not good at all

Helpful?
Thank Annie24587

Travelers are raving about these Kuala Lumpur hotels

Melbourne, Australia
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 8, 2016

We stayed at the Nova for nostalgia - we had been there 12 years before on our first trip to KL. The room was fine, the bed was good, the breakfast was OK but being Ramadan, not that much on offer. The only real draw back was lack of a pool. Maybe we are getting old but the Nova really... More 

Helpful?
Thank Andy_James142
Level Contributor
3 reviews
3 of 5 stars Reviewed July 25, 2016

Convenient to eatery and shopping. Easy transportations to any part of the city.Night life comes alive and interesting events for business and family as well. Highly recommended for first timer to the city. Love the lok lok and the delicacy and not forgetting the shopping paradise.

Helpful?
Thank Candice C
vincent996, Director of Sales at Hotel Nova, responded to this review

Dear Sir, Many thanks for choosing our hotel at your best destination and we look forward to your coming and pleasant stay with us. More 

Kuala Lumpur, Malaysia
Level Contributor
8 reviews
3 hotel reviews
3 of 5 stars Reviewed July 25, 2016 via mobile

Visited this hotel last month during a short trip to KL during the mid of June 2016. Stayed for one night. Staff is ok and location is good, it is along the food streets Jalan Alor and Changkat for drinking. Window view room which I can see the night view of KL. No hot water in my bathroom but due... More 

Helpful?
Thank Swee Lian S
2 reviews
2 of 5 stars Reviewed July 13, 2016 via mobile

The lady in the receptionist is so rude and unfriendly at all. Very disappointed of this hotel, in their pictures the hotel looks great, but in reality it wasn't that nice. VERY POOR wifi connection, don't hope you can work in this hotel. Please improve your service.

Helpful?
Thank Andre S
vincent996, Director of Sales at Hotel Nova, responded to this review

Dear Andre Firstly, we really appreciate your feedback and comments given to us as this will help us to look into the problem. We wish to apologize for what has happened and if you could provide us with more details concerning the incident like date and time. Hope to hear from you. More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 11, 2016

The room I was staying was on the 13th floor. (top floor). I felt warmer than ground floor, probably because it is the top floor. Bathroom has old design, with heater and all. You have to turn the heater switch on from the outside. The shower was weak (maintenance guy said that they can't do anything since it is top... More 

Helpful?
Thank Kelvin T
vincent996, Director of Sales at Hotel Nova, responded to this review

Dear Sir, We sincerely apologize for the water heater problem and truly understand that you have stayed at the highest floor and therefore, it could be due to water pressure as there may be too many guest using the shower at the same time. However, we value your response and in future, please request for a lower floors and we... More 

George Town, Malaysia
Level Contributor
96 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed June 28, 2016 via mobile

Overall the hotel is nice to stay. Family room is big enough for 3 pax to stay. Lighting is quite dim as mostly yellow bulb. TV is not working. Water heater is old aged type which the shower is hurt ur skin due to strong current. Breakfast is normal but enough to full our tummy. Plenty of night life and... More 

Helpful?
Thank Chee Wei S
Level Contributor
3 reviews
3 of 5 stars Reviewed May 10, 2016

near to pavilion, near the Monorail, near sungaiwai plaza and in front of hotel is bukit bintang street its really good to find good food... but the hotel service is not that good and the room i found got some trouble from the bathroom(the hot water wont work) overall its a good hotel with his price and place,, im always... More 

Helpful?
Thank Chandra_Brahmana
Greater London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 17, 2016

Our flight unfortunately got delayed and we reached at the evening time to the hotel. The receptionist very friendly and accommodating upgraded for free on request to business suites for a day as upon arrival the rooms were fully booked and not only being late, we did not update the staff of our delay so they considered us as no... More 

Helpful?
Thank Alqaby
vincent996, Director of Sales at Hotel Nova, responded to this review

Many thanks for your kind reply and we look forward to your next visit. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Breakfast Available

Additional Information about Hotel Nova

Address: Nova Hotel 16-22 Jalan Alor, Kuala Lumpur 50200, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $28 - $44 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Nova 2.5*
Number of rooms: 154
Reservation Options:
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Also Known As:
Nova Hotel Kuala Lumpur
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