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Hotel Royal Kuala Lumpur

785 reviews
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Traveler (424)
Room & Suite (244)
Dining (51)
Overview
  • Excellent13%
  • Very good41%
  • Average28%
  • Poor11%
  • Terrible7%
Travelers talk about
“bukit bintang”(74 reviews)
“sungei wang”(27 reviews)
“renovated room”(19 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
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Reviews (785)Write a Review
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All reviewsbukit bintangsungei wangrenovated roomshopping mallmonorail stationhotel room ishighly recommend this hotelwalking distancehotel locatedexcellent locationmini fridgelow yat plazaberjaya times squarehigher floorstrategic locationkl towerpublic transport
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241 - 245 of 656 reviews
Reviewed August 31, 2015 via mobile

Hotel was a bit old but currently undergoing renovation. Room is a bit outdated, but location is great. Walking distance to bukit bintang monorail and popular shopping centers. Nice food stalls nearby. Food selection for breakfast is nice.More

Thank Arisantoso
Response from HotelRoyalKL, General Manager at Hotel Royal Kuala LumpurResponded September 3, 2015

Dear Arisantoso, Greetings from Hotel Royal Kuala Lumpur! Thank you for choosing to stay with us during your recent trip to the city! We write to let you know that we greatly appreciate your positive comments on the hotel's location, facilities and services level. In...More

Reviewed August 26, 2015 via mobile

The worst front of house staff that I've ever come across. No greetings or smiling at any time and definitely most unfriendly people in hospitality business!!! No phone line and cold water from the shower on the first day, reported but still no response from...More

1  Thank Pacer O
Response from HotelRoyalKL, General Manager at Hotel Royal Kuala LumpurResponded September 3, 2015

Dear Pacer O, Greetings from Hotel Royal Kuala Lumpur! Thank you for choosing to stay with us during your recent trip to the city. Firstly, please accept our sincere apology for the inconvenience caused and also we are regretful to learn that our team's downfall...More

Reviewed August 24, 2015 via mobile

Good hotel.very clean and tidy.staff are friendly and helpful. The location of the hotel is the best in the heart of bukit bin tang.close to all eatery and restaurant and shopping.will stay again n again.More

Thank nhyj
Response from HotelRoyalKL, General Manager at Hotel Royal Kuala LumpurResponded August 25, 2015

Dear nhyj, Greetings from Hotel Royal Kuala Lumpur! Thank you for choosing Hotel Royal Kuala Lumpur as your preferred accommodation during your recent trip to the city. We write to let your know that we are greatly appreciate your positive comments on the hotel's location....More

Reviewed August 20, 2015

This is advertised as a 4 star hotel but is closer to 3 stars in my view. The room allocated was very tired and worn looking and there was no hot water throughout our 3 night stay. (At best it got lukewarm after running it...More

Thank SurreyExplorer1
Response from HotelRoyalKL, General Manager at Hotel Royal Kuala LumpurResponded August 23, 2015

Dear SurreyExplorer1, Greetings from Hotel Royal Kuala Lumpur! Thank you for choosing Hotel Royal Kuala Lumpur as your preferred accommodation during your recent trip to the city. Firstly, please accept our sincere apology for the inconvenience caused and also we are regretful to learn that...More

Reviewed August 7, 2015 via mobile

Reception staff unhelpful, unfriendly and unprofessional, verging on being rude. O niche king in, and reserving a king size bed, I was told only a twin bed room was available. They were to convert it to a long bed. However, this was impossible and after...More

1  Thank Patrick S
Response from HotelRoyalKL, General Manager at Hotel Royal Kuala LumpurResponded August 12, 2015

Dear Patrick S, Greetings from Hotel Royal Kuala Lumpur! Thank you for choosing to stay with us during your recent trip to the city. Firstly, please accept our sincere apology for the inconvenience caused and also we are regretful to learn that our team's downfall...More

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About
Amenities
Top amenities
Restaurant
Room Service
Pool
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Indoor pool
Details
Price range
$52 - $76 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#61 Luxury Hotel in Kuala Lumpur
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$52 - $76 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#61 Luxury Hotel in Kuala Lumpur
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (424)
Room & Suite (244)
Dining (51)
Pool & Beach (23)
Amenities (26)
Business Center & Event Rooms (4)
Questions & Answers
Ask a question
WEE T
January 10, 2018|
AnswerShow all 4 answers
Response from choky J | Reviewed this property |
I’m not sure whether they have baby cot or not
0
Votes
Rifka W
November 28, 2017|
AnswerShow all 4 answers
Response from heryandri | Reviewed this property |
You will have no problem at all with your children
2
Votes
August 23, 2017|
AnswerShow all 3 answers
Response from Akash G | Reviewed this property |
Speaking from having been there 3 weeks ago for the last 10 days of July 2017, just the facts for you to interpret (see my detailed review for a better picture of this so-called 4-star hotel): - almost all joints in the... More
0
Votes
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Room Tips
"Great view from Room 511 to Hotel Park Royal outdoor swimming pool"
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"Don't stay here they don't care for their guests"
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"corner room is bigger"
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"Bukit Bintang View"
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