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Capitol Hotel

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954 Reviews from our TripAdvisor Community

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Showing 782: English reviews
Bellevue, Washington
2 reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

Great location. Room is different from the picture. It was not as nice as in the picture, and way more less nice. Bathroom was dirty, mold and fungus in there, in the grout at the corner and toilet bowl. If you plan to go out all day then it's ok. But if you plan to stay in, I think this... More 

Helpful?
Thank Pat S
Thomas A, Front Office Manager at Capitol Hotel, responded to this review

Dear Pat S, Greetings from Hotel Capitol Kuala Lumpur! We are delighted to learn that our property has meet your satisfaction from the location wise but nevertheless I do wish to apologize for the disappointing on the bathroom condition. Please rest assured your concerns has been addressed to our housekeeping department for immediate action and for better guest experience Once... More 

2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Good hotel, with a perfect location. Staff are very helpful and reactive. would stay again. When i checked in my room wasn't the cleanest but they changed my room with no hesitation. the only down side is the internet which is very slow...

Helpful?
Thank Lunos24
Thomas A, Front Office Manager at Capitol Hotel, responded to this review

Dear Lunos24, Thank you very much for taking your time to write a review on your recent stay. We are extremely happy to know that you had an enjoyable stay with us and our standards have met your expectations but nevertheless we have taken note on the room that was not clean too. Looking forward to welcoming you back for... More 

Brisbane, Australia
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The Capitol Hotel is situated within the golden triangle for shopping with the 'Pavillion' shopping complex a 10 minute walk away and also the 'Sg Wang Plaza' just across the road from the hotel. China town is a 5 minute taxi drive away and only use a metered taxi. I was very disappointed with the Capitol Hotel this time, from... More 

Helpful?
Thank flashjack92
Thomas A, Front Office Manager at Capitol Hotel, responded to this review

Dear flashjack92, Firstly thank you for taking your time to share with us your experience on your recent stay with us but nevertheless I do wish to apologize for the disappointing on the few issues which you addressed to us that fell short of your expectations, please rest assured your concerns will be addressed to respective department for better guest... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Arrived way to early to check in-7am. Stored our luggage. Fed us and had us in our room at no extra charge by 830. Well situated to access Hawkers Markets at night. Room clean although was supposed to be a double they only had twin. Only an overnight stay so not a problem. Did smell a little smoky. Great view... More 

Helpful?
Thank Donna G
Thomas A, Front Office Manager at Capitol Hotel, responded to this review

Dear Donna G, Greetings from Hotel Capitol Kuala Lumpur, Thank you for choosing Hotel Capitol Kuala Lumpur on your recent stay and taking time to share your experience here. We are delighted to know that you had an enjoyable first stay with us. Nevertheless I do wish to apologize for the disappointing on the smoky smell but please rest assured... More 

Hong Kong, China
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Everything was good except I have seen many ants in my bathroom and unfortunately on desk. I doubt it because of old building. Hope they will get rid of them soon. Staffs are kind enough and location is excellent that 7-11, Starbucks and Mamak restaurant to get midnight meal.

Helpful?
Thank GliandK
Thomas A, Front Office Manager at Capitol Hotel, responded to this review

Dear GliandK Warm Greetings from Hotel Capitol Kuala Lumpur! Thank you for staying with us during your visit to Malaysia. We are delighted to learn that you enjoyed your stay but nevertheless I do wish to apologize due to you saw some ants in your bathroom and unfortunately on desk too. Your valuable comments regarding the ants has been conveyed... More 

Bandar Seri Begawan, Brunei Darussalam
Level Contributor
35 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Location is a plus if you want shopping around bukit bintang. You can either stop at imbi or bukit bintang monorail if you come from kl sentral by train. Clean room and the view just a building around the hotel. The price is okay.

Helpful?
Thank 616shah
Thomas A, Front Office Manager at Capitol Hotel, responded to this review

Dear 616shah, Thank you very much for your review. We are delighted to know that your recent stay with us was good , location and our facilities has met your expectations. Looking forward to welcome you again at Hotel Capitol Kuala Lumpur! Regards, Thomas Anthony Front Office Manager More 

Sydney, Australia
Level Contributor
148 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
2 of 5 stars Reviewed 1 week ago

If you need wi fi then avoid! I'm no techno but have stayed in heaps of places with not the strongest connectivity but Capitol sux big time. They reckon they going to fix it but I think this is a throw away line to get you to accept the position. Anyway, aircon has a mind of its own, toilet is... More 

Helpful?
Thank Sidneeman
Thomas A, Front Office Manager at Capitol Hotel, responded to this review

Dear Sidneeman Firstly thank you for taking your time to share with us your experience on your recent stay with us but nevertheless I do wish to apologize for the disappointing on the wifi service and other issues which you addressed to us that fell short of your expectations, please rest assured your concerns will be addressed to respective department... More 

Singapore, Singapore
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Reached KL way too early on 06/08/16 around 0730hrs. Dropped by Hotel Capitol to actually safekeeping my luggage till the check-in time but guess what, I was so damn lucky as the room that I'm staying, Capitol Deluxe Room, is available around 0800hrs! No extra charges! I managed to save time by getting some sleep before heading out. I stayed... More 

Helpful?
Thank AfiqJusly
Thomas A, Front Office Manager at Capitol Hotel, responded to this review

Dear AfiqJusly, Thank you for choosing Hotel Capitol Kuala Lumpur on your recent stay and taking time to share your experience here. We are delighted to know that you had an enjoyable first stay with us. Nevertheless I do wish to apologize for the disappointing on the wifi service but please rest assured your concerns will be addressed to respective... More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Visited 02-04 August. Best thing about the hotel is The LOCATION. Rooms were clean. Good aircon. Clean. Friendly staffs. Decent breakfast. Good enough for this price. Beside the Big IT market LOW YAT. Starbucks and many local food shop is near. you might get a view of petronas twin towers form the higher floors.

Helpful?
Thank Ayon H
Thomas A, Front Office Manager at Capitol Hotel, responded to this review

Dear Ayon H, Thank you very much for your review. We are delighted to know that your recent stay with us was a great one as our rooms, location and our facilities has met your expectations. Looking forward to welcome you again at Hotel Capitol Kuala Lumpur! Regards, Thomas Anthony, Front Office Manager More 

Brunei Darussalam
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We are a group of friends and need a good hotel that is near with Bukit Bintang and within budget. Location of hotel Capitol is great and very near to Lot 10, Low Yatt Plaza and Times Square shopping mall. And within 5 minute walking distance to nearest MRT. The room is small though but still is great considering the... More 

Helpful?
Thank ReeNa E
Thomas A, Front Office Manager at Capitol Hotel, responded to this review

Dear Reena E, Thank you very much for taking your time to write a review on your recent stay. We are extremely happy to know that you had an enjoyable stay with us and our standards have met your expectations. Looking forward to welcoming you back for another enjoyable experience at Hotel Capitol in the heart of Kuala Lumpur! Regards,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Business Center with Internet Access

Additional Information about Capitol Hotel

Address: Hotel Capitol Kuala Lumpur Jalan Bulan | off Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $40 - $62 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Capitol Hotel 3*
Number of rooms: 234
Reservation Options:
TripAdvisor is proud to partner with Asiatravel.com Holdings, Odigeo, Hotwire, Hotels.com, Travelocity, Priceline, Agoda, HotelTravel.com, Orbitz and Expedia so you can book your Capitol Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Capitol Kuala Lumpur
Capitol Hotel Kuala Lumpur
Hotel Style:
#34 Family Hotel in Kuala Lumpur
#35 Business Hotel in Kuala Lumpur
#37 Romantic Hotel in Kuala Lumpur
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