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Dorsett Kuala Lumpur

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Dorsett Kuala Lumpur
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1,370 Reviews from our TripAdvisor Community

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Showing 1,192: English reviews
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Reviewed 3 days ago NEWvia mobile

We enjoyed a 3 night stay and found the hotel an ideal base to explore KL from. The rooms are modern and well maintained, and the staff are incredibly helpful. We found the breakfast time a little too busy for our liking, but then this is a city hotel and not a relaxing beach side resort. We didn't get a...

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Helpful?
Thank tansbloke
DKL-AreaGM, General Manager at Dorsett Kuala Lumpur, responded to this review

Dear Guest, Thank you for your wonderful review of our hotel. It was a pleasure being of service to you and we look forward to welcoming you back to the hotel again. Thank you & warm regards, Christina Toh Area General Manager

Kuala Lumpur, Malaysia
Reviewed 3 days ago NEW

This hotel is awful. After three sleepless nights thinking that the noise outside was traffic, we realised that we were next to the lift shaft which did not stop all night long. Do not stay in any room with the number 1 on any floor as you will not sleep if you are next to the lift shaft. The air...

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Helpful?
Thank gayleteague
Braintree, United Kingdom
Reviewed 4 days ago NEW

The Dorsett is a very nice hotel with very friendly staff. The pool was a bonus as well as a suntrap. Breakfast was a very bust area and I must admit that although there was lots of food I did not find too much to my liking, although the scrambled eggs were nice. The food on the restaurant a' la...

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Helpful?
Thank Relaxavu
DKL-AreaGM, General Manager at Dorsett Kuala Lumpur, responded to this review

Dear Guest, Thank you so much for taking the time to share your feedback and observations, which are useful for our continuous improvement. On a positive note, we are glad to hear your commendation of our staff service & facilities. We hope to have another opportunity to welcome you back in the time to come for another remarkable Dorsett experience....

Gwalior, India
Reviewed 5 days ago NEW

Hotel located just in the city center very good location for dining shopping as well twin tower is just 15-20 minutes walking distance. Deluxe room is very nice and neat and clean with all basic necessities. Very nice panoramic view.

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Helpful?
Thank vinaykverma2017
DKL-AreaGM, General Manager at Dorsett Kuala Lumpur, responded to this review

Dear Guest, Thank you for your wonderful review of our hotel. It was a pleasure being of service to you and we look forward to welcoming you back to the hotel again. Thank you & warm regards, Christina Toh Area General Manager

Melbourne, Australia
Reviewed 6 days ago NEW

Stayed at the Dorsett KL for a week and absolutely loved it. The staff was so helpful and kind. Rooms were very clean and tidy. Great location, only 3-minute walk from the Pavillion and a 7-minute walk from Bukit Bintang station. Got a bonus upgrade which we were very grateful for. The breakfast buffet was good too. But I am...

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Helpful?
1Thank kas0010
DKL-AreaGM, General Manager at Dorsett Kuala Lumpur, responded to this review

Dear Guest, I am truly delighted to note of your lavish praises on our staff service. Your kind compliments will certainly be shared with them as it will be a great motivation for them to continuously strive for exemplary hospitality. I look forward to welcome you back for another remarkable Dorsett experience. Thank you & warm regards, Christina Toh Area...

Austrian Alps, Austria
Reviewed 1 week ago

Overall is Excellent! The design was modern and the room looks calm. The bed is so nice and really comfort. Will come and stay again..The room is nice. Breakfast was really good and staffs are very much friendly and helpful.

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Helpful?
1Thank etheyjacky
DKL-AreaGM, General Manager at Dorsett Kuala Lumpur, responded to this review

Dear Guest, Thank you for your wonderful review of our hotel. It was a pleasure being of service to you and we look forward to welcoming you back to the hotel again. Thank you & warm regards, Christina Toh Area General Manager

Finland
Reviewed 2 weeks ago

If you're looking for a prime location in Starhill, and want comfort with moderate price, then this can be your choice. About 7-10 minutes of walk to Pavilion, and there are several great malls and food joints within 20 minutes walk radius. We stayed in a Dorsett room with two double beds, 4 adults could fit in comfortably. There was...

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Helpful?
Thank Berendii
DKL-AreaGM, General Manager at Dorsett Kuala Lumpur, responded to this review

Dear Guest, Thank you so much for taking the time to share your feedback and observations, which are useful for our continuous improvement. We are most concerned to hear that your recent breakfast experience with us fell short of your expectation. On a positive note, we are glad that you've had an overall enjoyable stay with us. We hope to...

Singapore, Singapore
Reviewed 2 weeks ago via mobile

Loved the spacious room and the hotel is very nicely refurbished. The bed is comfortable though the pillows are too soft. Would be nice if they offered a pillow menu. Location is also great! Pavilion is just a stone's throw away and sungei Wang & Lot 10 is about 15 mins walk away. Wouldn't mind coming back again!

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Helpful?
1Thank Moonjellie22
DKL-AreaGM, General Manager at Dorsett Kuala Lumpur, responded to this review

Dear Guest, Thank you for your wonderful review of our hotel. It was a pleasure being of service to you and we look forward to welcoming you back to the hotel again. Thank you & warm regards, Christina Toh Area General Manager

Jaipur, India
Reviewed 3 weeks ago

this hotel is located in a prime area in bukit bintang. all the malls and food joints are walking distance from here. the rooms are spacious and clean.it had a big window from where sunlight use to come. they also provided us with baby cot and microwave as i had my two months old son with me. the house keeping...

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Helpful?
Thank vivek_kool
DKL-AreaGM, General Manager at Dorsett Kuala Lumpur, responded to this review

Dear Guest, Thank you for your wonderful review of our hotel. It was a pleasure being of service to you & your family and we look forward to welcoming you back to the hotel again. Thank you & warm regards, Christina Toh Area General Manager

Reviewed 3 weeks ago via mobile

Good location next to the Pavilion KL. But terrible service. Can't even provide a travel adaptor. Asked if they have any USB ports, they can only stick to rules that they cannot help at all. Instead of finding a way to help u. Asked for room service help - took an hour to arrive. Have a day more to go,...

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Helpful?
1Thank Jacarenda
DKL-AreaGM, General Manager at Dorsett Kuala Lumpur, responded to this review

Dear Guest, Thank you so much for taking the time to share your feedback and observations, which are useful for our continuous improvement. We are most concerned to hear that your recent stay with us fell short of your expectation. We hope to have another opportunity to welcome you back in the time to come to make your return visit...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Dorsett Kuala Lumpur is located in the heart of Kuala Lumpur's Golden Triangle, a stone's throw away from Malaysia's finest shopping malls, eateries, tourist and entertainment spots. A short 5 minutes' walk will take you to the doorstep of Pavilion, Starhill Gallery, Fahrenheit 88, Lot 10, Sungei Wang, Berjaya Times Square and Low Yat Plaza. The KL Convention Centre and Petronas Twin Towers are also within walking distance from the hotel through an air-conditioned link bridge. ... more   less 

Additional Information about Dorsett Kuala Lumpur

Address: 172 Jalan Imbi, Kuala Lumpur 55100, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $50 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dorsett Kuala Lumpur 4*
Number of rooms: 320
Reservation Options:
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Also Known As:
Dorsett Regency Kuala Lumpur Hotel Kuala Lumpur
Regency Kuala Lumpur
Kuala Lumpur Regency
Hotel Style:
#45 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travelers have asked, with answers from Dorsett Kuala Lumpur staff and other travelers.
32 questions
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Questions? Get answers from Dorsett Kuala Lumpur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The hotel rooms are spacious although the shower room was small. There is little space to store your clothes.”
 of 5 bubbles Relaxavu, 4 days ago | Read review
“Deluxe room at high floor”
 of 5 bubbles vinaykverma2017, 5 days ago | Read review
“great location, clean rooms, friendly staff”
 of 5 bubbles kas0010, 6 days ago | Read review
“higher floor and overlooking road”
  • glass partitioned shower area
  • big bed with clean linen
  • baby cot and study table along with big window for sunlight
  • spacious and clean
 of 5 bubbles vivek_kool, 3 weeks ago | Read review
“Check the room first before accepting it”
 of 5 bubbles MariaMorrello, Nov 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question