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Cititel Mid Valley

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Cititel Mid Valley
Cititel Mid Valley
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721 Reviews from our TripAdvisor Community

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Showing 599: English reviews
Pahang
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I choose to stay at Cititel Mid Valley for 2 nights as the traning venue is just opposite the hotel, which is very convenient for me. Furthermore, this hotel is next to shopping malls and various choice of eateries. Tthe room is clean and confortable, except the airway above the shower place and below the closet (the place where we... More 

Helpful?
Thank QianQianng
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear QianQianng Thank you for sharing your review with us. We have taken note of the highlighted issues during your recent stay. I have shared your constructive comments with our housekeeping team to improvise on the room cleanliness. Please accept my apology for the inconvenience caused. It is through your feedback are we able to continuously improve our services and... More 

Kuala Lumpur, Malaysia
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

Been here a week ago after long time.last visit was in 2014.quit impressed with the renovation. i can give 5star for hospitality,and service as the staffs were friendly,nice and very helpful. for room,if you travelling alone,you can choose the superior,otherwise please go for deluxe. the breakfast,not much variety but that s i guess is standard for 3star hotel. the price... More 

Helpful?
Thank myra_sany
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Myra_sany Thank you for sharing your wonderful experience with us. We are delighted to learn that our services and facilities have exceeded your expectations. My team and I look forward to welcoming you back to Cititel Mid Valley when you travel to Kuala Lumpur again. Kind regards Edwin Low More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

The room is just nice for you to relax after a hectic day. Clean and comfortable. The best thing is it was a very strategic location as you can go shopping or eat your heart out by just going to the lobby area which connected to the MidValley Megamall and can proceed to The Gardens as well.

Helpful?
Thank Aziey Yuuki A
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Aziey Yuuki A Thank you for sharing your wonderful stay experience with us. We are glad that our services and facilities have met your expectations. My team and I look forward to welcoming you back to Cititel Mid Valley soon. Kind regards Edwin Low More 

Kuala Lumpur, Malaysia
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Had a short 1 night stay as dear husband's attending a late night party at Bangsar area. We do not want the hassle of driving back and just simply want a relaxing stay in a hotel to pamper ourselves. Hotel room is small but quaint. It is clean and serves its purpose. The price is higher due to the fact... More 

Helpful?
Thank Bumblebees101
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Bumblebees101 Thank you for sharing your review with us. We are delighted that you and your husband have had an enjoyable stay recently. My team and I look forward to welcoming you back to Cititel Mid Valley soon. Kind regards Edwin Low More 

Kuantan District, Malaysia
2 reviews
3 of 5 stars Reviewed 1 week ago

Hotel in good location. Only less parking and you need to wait to get parking lot. Hotel Management need to do some arrangement on this. Breakfast need to improve as I remember few years back is was good. I use to stay in this Hotel every year.

Helpful?
Thank farida b
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Farida b Thank you for sharing your review with us the contents of which have been noted. I have shared your comments with the Executive Chef to improvise on the quality and variety for breakfast. When hotel car parking bays are full, guests can park at the Mega Mall parking lots and have their tickets validated at the hotel... More 

Kuala Belait, Brunei Darussalam
Level Contributor
17 reviews
4 of 5 stars Reviewed 1 week ago

Booked a room for 2 nights.Arrived quite early. Was told my room was not ready, so I've went around the mall which is under the same roofs. After 40-45minutes then I checked in the room. My room view was amazing, where i could see the busy roads and the famous KLCC and KL tower. The staffs are very friendly and... More 

Helpful?
Thank MimZiq
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear MimZiq Thank you for sharing your review with us. We are glad to know that you had an enjoyable experience staying with us. My team and I look forward to welcoming you back to Cititel Mid Valley when you travel to Kuala Lumpur again. Kind regards Edwin Low More 

Sydney, Australia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Will definitely stay here again, we loved it. So many great restaurants and shops in Mid Valley Megamall underneath. Our deluxe room was tidy and spacious. Air conditioner and ceiling fan can be adjusted for the perfect temperature. Service for check-in and check-out was fast and friendly. Only small drawbacks - very limited TV channels (not much kids' TV at... More 

Helpful?
Thank Cheryl T
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Cheryl T Thank you for sharing your wonderful stay experience with us. We are glad that our services and facilities have exceeded your expectations. I have shared your constructive comments with the Executive Housekeeper to remind her team to be more conscious of the environmental practices in the hotel. Please accept my apology for the inconvenience caused. Once again,... More 

Jakarta
Level Contributor
32 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Booked 1 room for 4 nights. The staff was friendly and helpful, let me check in early when he found the room available. Nice clean rooms and located next to mall and surrounded by malls. The only downer, the room was old with very minimum renovation, very limited TV channel and the breakfast disappointing where they served almost the same... More 

Helpful?
Thank Repot
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Repot Thank you for sharing your review with us. We are sorry that you were disappointed with the room and breakfast. I have shared your constructive comments with my management team to improvise on the highlighted issues. My team and I look forward to another opportunity to serve you better. Kind regards Edwin Low More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Their services were "the key" that impressed and triggered me to write this review. First, the frontdesk was truly helpful and sincere. And once I entered my room, I saw a piece of beautiful handwritten note (welcome note) and origami (symbolizes good luck) by their housekeeping. Truly appreciate that they went this far to make a welcoming stay for their... More 

Helpful?
Thank Kai Sing C
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Kai Sing C Thank you for taking time to share your wonderful experience with us. We are delighted that our services and facilities had exceeded your expectations. My team and I look forward to welcoming you back to Cititel Mid Valley when you travel to Kuala Lumpur soon. Kind regards Edwin Low More 

Kuching, Malaysia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My family stayed there for 2 nights and the room is very small compare to the one I stayed at KL Sentral...the bed is also very small, room is old and poor maintenance. No doubt it next to the shopping mall which is convenient

Helpful?
Thank Vivian L
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Vivian L Thank you for sharing your review with us the contents of which have been noted. We are sorry that you were disappointed with the room. I have shared with our Executive Housekeeper and her team to improvise on the overall room condition. Please accept my apology for the inconvenience caused. My team and I look forward to... More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
About the property
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Strategically located within Mid Valley City; one of the most modern and integrated leisure, dining, entertainment and shopping destination in Kuala Lumpur, Cititel Mid Valley is easily accessible to major commercial hubs and popular tourist attractions. Adjoining to the hotel is two exciting malls; the Mid Valley Megamall and the upscale Gardens Mall, with over 630 retail shops featuring a smorgasboard of fashion, food, entertainment and family fun. Featuring two categories of well-appointed rooms and equipped with modern amenities, 646-room hotel comprises of Superior and Deluxe rooms with internet broadband, that is offered free to residential guests. For dining and relaxation, the 24 hours Citi Cafe is located at Hotel's lobby whereas the Citi Lounge is ideal for evening cocktails. ... more   less 

Additional Information about Cititel Mid Valley

Address: Cititel Mid Valley Lingkaran Syed Putra, Kuala Lumpur 59200, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $63 - $88 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cititel Mid Valley 3*
Number of rooms: 646
Reservation Options:
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Also Known As:
Cititel Mid Valley Hotel Kuala Lumpur
Cititel Mid Valley Kuala Lumpur
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