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Cititel Mid Valley

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Cititel Mid Valley
Cititel Mid Valley
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740 Reviews from our TripAdvisor Community

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Showing 615: English reviews
Singapore
Level Contributor
128 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Just stayed there over the weekend again. Checked in at around 7 pm on Saturday and checked out around 11 am on Sunday. No queues at those hours. My cousin came to pass me something on Saturday evening so I thought I can let them use the complimentary parking indicated on the check-in booklet, Even though my cousin and her... More 

Helpful?
Thank Simply1005
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Simply1005 Thank you for sharing your reviews with us. We have taken note of your constructive comments and will improvise and make good of the highlighted issues. Please accept my apology for the inconvenience caused. It is through your feedback are we able to continuously improve our services and facilities to exceed our guests' expectations. Once again, thank you... More 

Level Contributor
3 reviews
3 of 5 stars Reviewed 4 days ago NEW via mobile

I've been stay for bussiness trip, the location is recommended for busy time, shopping mall in walking distance, public transport easy to find, local food restaurant just close by. However room size is too small compare with its price, amenities is standard, breakfast is OK.

Helpful?
Thank Azizah O
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Azizah O Thank you for taking time to share with us your stay experience. We are glad that the location and facilities are very convenient to your liking. My team and I look forward to welcoming you back to Cititel Mid Valley when you travel to Kuala Lumpur again. Kind regards Edwin Low More 

Kuching, Malaysia
Level Contributor
40 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I am happy with the hotel location, breakfast, service and common facilities. The only shortcoming is the small room. The room TV is small too locating at a corner of the room or 45 degrees from the bed direction, as a result I suffered neck ache after watching TV from the bed for about 1-2 hours.

Helpful?
Thank FEEDBACKS2014
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear FEEDBACKS2014 Thank you for sharing your happy experience with us. We are sorry that you suffered neck ache during your recent stay. Please accept my apology for the inconvenience caused. On a lighter note, we are glad that our services and facilities have met your expectations. My tam and I look forward to welcoming you back to Cititel Mid... More 

Penang Island, Malaysia
Level Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The overall experience was great with my one night stay here. Despite the room being a little bit small, it was very clean and comfortable. The lobby connects to Mid Valley Megamall and thus is very convenient for shoppers and to get food.

Helpful?
Thank damian4575
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Damian4575 Thank you for sharing your wonderful experience during your recent stay. We are delighted that our services and facilities have met your expectations. My team and I look forward to welcoming you back to Cititel Mid valley when you travel to Kuala Lumpur again. Kind regards Edwin Low More 

Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

All staff at the hotel are friendly and helpful. Furniture and amenities are in need of a facelift. Internet slow and at times frustrating. Breakfast choice satisfactory, mostly local food. Noisy airconditioning and I hope and poor insulation of walls making sleep disruptive. TV channels limited and TV monitor requires an upgrade.

Helpful?
Thank Padresogno
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Padresogno Thank you for sharing your review with us. We have taken note of your constructive comments which I have shared with my management team to improvise and make good of the highlighted issues. Please accept my apology for the inconvenience caused. On a lighter note, we are glad that our associates have been friendly and helpful. Once again,... More 

Segamat, Malaysia
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Good hospitality from the housekeeping dept. When i checked into the room i was surprised by a welcome note from Ms. Ayu welcoming my stay and offering assistance during the stay. It is such a nice gesture even with a simple note and it really makes my day. Thank you Cititel.

Helpful?
Thank FaizulRuslan
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Faizul Ruslan, Thank you for sharing your awesome stay experience with us. We are delighted to know that our associate, Ms Ayu had made your stay here totally fulfilling. My team and I look forward to welcoming you back to Cititel Mid Valley when you travel Kuala Lumpur again. Kind regards Edwin Low More 

Level Contributor
7 reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

Outside look old... but the inside of the hotel looks totally different. Nice and cozy... Our room are clean and neat. Staff are friendly and nice. The massage spa is fantastic. Staff are friendly and good skills. But the breakfast does not have much variety.

Helpful?
Thank phyllistansh
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Phyllistansh Thank you for sharing your wonderful stay experience with us. We are glad that our services and facilities have exceeded your expectations despite the lack of variety from the breakfast buffet. I have shared your comments with the Executive Chef to improvise. Once again, thank you for your time and we look forward to welcoming you back to... More 

Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is my third time to cititel mid valley with my family. We stayed in a deluxe room. As we requested we got to stay at higher floor. I got little scared as it was raining heavy with thunders and sound was very loud as it was higher floor. The rooms were cleaned as usual and staffs were nice.

Helpful?
Thank Lana L
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Lana L Thank you for your sharing your wonderful stay experience with us. We are glad that our services and facilities have exceeded your expectations. My team and I look forward to welcoming you and your family back to Cititel Mid Valley when you travel to Kuala Lumpur again. Kind regards Edwin Low More 

1 review
3 of 5 stars Reviewed 2 weeks ago

Located in the Midvalley Megamall and the Garden ,by walking distance through the connecting walkway to mall, it very convenient to shopping and verity food choice. The walkway will be closed after 1.30am Room and bed consider tidy and clean , but the carpet seem dusty. Price are above average for a 3 stars hotel. Breakfast not much verity, just... More 

Helpful?
Thank Steven C
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Steven C Thank you for sharing your recent stay experience with us, the contents of which have been noted. We are sorry that your were disappointed with the overall room maintenance and cleanliness. I have shared your constructive comments with my management team to improvise and make good of the highlighted issues and areas. The rooms renovation is currently... More 

Kuantan, Malaysia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I would say this is the best service I ever received in any hotels. It began with the reception staff (Fhairul if I'm not mistaken) patiently entertaining my requests during check-in. Another reception staff was happily to show and company me to the mall and restaurants nearby. Housekeeping staff were very tolerate and helpful allowing my 1 year old son... More 

Helpful?
Thank pyanktn
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Pyanktn Thank you for sharing your awesome stay experience with us. We are indeed most delighted to hear that our services and facilities have exceeded your expectations. I will be sure to share your feedback and appreciation with Fhairul and the entire team. They love knowing that guests appreciate their service. Once again, thank you for your time and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Strategically located within Mid Valley City; one of the most modern and integrated leisure, dining, entertainment and shopping destination in Kuala Lumpur, Cititel Mid Valley is easily accessible to major commercial hubs and popular tourist attractions. Adjoining to the hotel is two exciting malls; the Mid Valley Megamall and the upscale Gardens Mall, with over 630 retail shops featuring a smorgasboard of fashion, food, entertainment and family fun. Featuring two categories of well-appointed rooms and equipped with modern amenities, 646-room hotel comprises of Superior and Deluxe rooms with internet broadband, that is offered free to residential guests. For dining and relaxation, the 24 hours Citi Cafe is located at Hotel's lobby whereas the Citi Lounge is ideal for evening cocktails. ... more   less 

Additional Information about Cititel Mid Valley

Address: Cititel Mid Valley Lingkaran Syed Putra, Kuala Lumpur 59200, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $63 - $87 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cititel Mid Valley 3*
Number of rooms: 646
Reservation Options:
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Also Known As:
Cititel Mid Valley Hotel Kuala Lumpur
Cititel Mid Valley Kuala Lumpur
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