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Swiss Garden Hotel Kuala Lumpur

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Traveler (439)
Room & Suite (359)
Dining (141)
Overview
  • Excellent19%
  • Very good43%
  • Average24%
  • Poor9%
  • Terrible5%
Travelers talk about
“bukit bintang”(116 reviews)
“family room”(34 reviews)
“walking distance”(55 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
3 Star accommodation
All hotel details
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Rooms
Sep 2Sep 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,452)
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1,096 results
Traveler rating
237
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119
67
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237
416
257
119
67
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All reviewsbukit bintangfamily roomwalking distancepetaling streettimes squarebreakfast buffetstreet foodcentral marketlocal foodkl towertwin towersshoppingtaxiresidencemonorailpavilionklcc
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1 - 5 of 1,096 reviews
Reviewed 2 days ago

The hotel looks quite fancy from outside and is positioned very well but its a very old hotel with very basic rooms and amenities. Rooms have very old furniture, not well maintained and even the service is just average.More

Thank Ankit J
Response from SGHRKL, Manager at Swiss Garden Hotel Kuala LumpurResponded 2 days ago

Dear Ankit J, Thank you for staying at Swiss-Garden Hotel & Residences Kuala Lumpur. We appreciate that you share your comments with fellow travellers, while we wish you had a better experience, it is feedback like this that we learn from and use to improve....More

Reviewed 2 days ago

The Hotel has a large building on the main road. However it is a little bit walking distance from Bukit Bintang, which is the main tourist area of KL and at night the way to it is lonely and dark. The Hotel reception staff is...More

Thank Dr_Ankit_Agarwal
Response from SGHRKL, Manager at Swiss Garden Hotel Kuala LumpurResponded 2 days ago

Dear Dr Ankit, Thank you for staying at Swiss-Garden Hotel & Residences Kuala Lumpur. We appreciate that you share your comments with fellow travellers, while we wish you had a better experience, it is feedback like this that we learn from and use to improve....More

Reviewed 4 days ago via mobile

The hotel is well positioned in Japan Pudu at centre of Kualalmpur. Twin tower & China town is near by. Buffet lunch is good. Room are small.Room service not good. Have hygiene issue. Seen cockroaches moving inside room & going under carpetMore

Thank sujitgharai
Response from SGHRKL, Manager at Swiss Garden Hotel Kuala LumpurResponded 2 days ago

Dear Sujitgharai, It is regretful that your recent experience at Swiss-Garden Hotel & Residences was a disappointment. We understand that the service and food are integral to the guest experience, and we are taking steps such as more frequent on pest control system to ensure...More

Reviewed 1 week ago via mobile

A last minute plan that we hit the road to KL so on Friday morning get our booking done through Agoda and the Price are still reasonable. Locations is good as we want to go some places nearby by walking such as Berjaya Times Square,...More

Thank AndreyaAnne
Response from SGHRKL, Manager at Swiss Garden Hotel Kuala LumpurResponded 1 week ago

Dear Andreya, Thank you for taking your time to write a feedback, it is great to hear that you had a great stay with us and thank you for the nice comments. We appreciate you sharing your comments with fellow travellers as well as highlighting...More

Reviewed 1 week ago via mobile

The hotel is good and the staff awesome. Walking distance to many tourist places. Mono rail just around corner. Also great that you can access the residence side for their pool as the hotel one shuts at 8pm.More

Thank Troy M
Response from SGHRKL, Manager at Swiss Garden Hotel Kuala LumpurResponded 1 week ago

Dear Troy M, Thank you for taking the time to write about your recent stay with us at Swiss-Garden Hotel & Residences Kuala Lumpur. We are delighted to know you have an enjoyable experience at the hotel and thankful for your compliments to our associates...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Business Center with Internet Access
Room Service
Shuttle Bus Service
Breakfast included
Wheelchair access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$46 - $97 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$46 - $97 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (439)
Room & Suite (359)
Dining (141)
Pool & Beach (38)
Amenities (14)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
angiepinontoan
May 19, 2018|
AnswerShow all 3 answers
Response from SGHRKL | Property representative |
Greeting's angiepinontoan, Thank you for asking but unfortunately, smoking is not allowed in our premiere deluxe room. Is there anything else we could assist you with? Best Regards, Wendy Steinhardt – Assistant Guest... More
0
Votes
angiepinontoan
May 19, 2018|
Answer
Response from SGHRKL | Property representative |
Greeting's angiepinontoan, Thank you for asking but unfortunately, smoking is not allowed in our premiere deluxe room. Is there anything else we could assist you with? Best Regards, Wendy Steinhardt – Assistant Guest... More
0
Votes
Manoj_Babu_M
February 13, 2018|
AnswerShow all 4 answers
Response from CharithaJD | Reviewed this property |
Pickup is not provided by the hotel. There are taxi services from the Airport but make sure to select a metered taxi. there are taxis with the meters switched off. Don't use them for the will charge you with high prices... More
2
Votes
Room Tips
"Try to have a room with main road or pool view"
Read review
"The higher floor is better"
Read review
"Heard they have a few renovated rooms..I was unlucky..you could be lucky!!!"
Read review
"Take non smoking rooms if you can"
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