We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Swiss-Garden Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Swiss-Garden Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null}
Add Photo Write a Review

1,132 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 825: English reviews
Barnsley, United Kingdom
Level Contributor
5 reviews
4 of 5 stars Reviewed 2 days ago NEW

We stayed 3 nights good selection of food for breakfast, very quiet bar. Good location not too far from KL tower,Personas Towers & Chinese Market. Shopping malls had traditional food courts that locals were using great value & good food. Hotel not far from monorail station. 40 mins from airport lovely friendly helpful staff.

Helpful?
Thank mil0d0g1
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed in this hotel For 4 nights.. it was comfortable, only complaint I had was the room didn't have a minimum bar, which was odd, cos they had the cupboard for it.. there was a Indian restaurant thingy right opposite the hotel run by Indians which was very good and really cheap...

Helpful?
1 Thank Terry B
Singapore, Singapore
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Situated beside Kuala Lumpur’s Police Headquarters, Swiss Garden can confidently be considered a very secure hotel. In fact, I had never felt safer while walking along the streets back to the hotel alone, late at night. The hotel is a little old but well maintained. The staff in general are courteous and efficient, beginning from the door man who was... More 

Helpful?
Thank Yeokeh
SGHRKL, Guest Relations Manager at Swiss-Garden Hotel, responded to this review

Dear Yeokeh, You have taken our breaths away from such an amazing review. Thank you from the bottom of our hearts on such a lovely review provided. Your kind comment will be shared with the team and we couldn't have done it without them, it is only because of our wonderful staff that we are able to provide the services... More 

Auckland, New Zealand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Cant complain about this hotel at all. Really reasonable price for all the services and amenities, clean, great ambience, great breakfast. Will definitely come back here! Only I found the room a bit of a tight squeeze with all our luggage.

Helpful?
1 Thank serendipity_323
SGHRKL, Guest Relations Manager at Swiss-Garden Hotel, responded to this review

Dear serendipity_323, Thank you for staying at Swiss-Garden Hotel & Residences Kuala Lumpur during your recent visit to Malaysia. We are delighted to know that your overall stay with us was an enjoyable one. Once again, thank you for taking the time to share your experience and we certainly look forward to welcoming you back to Swiss-Garden Hotel & Residences... More 

Noosaville, Australia
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is an older hotel although the rooms are newly renovated. Great beds and pillows small tv. The bathroom shows its age as does the common areas. The weekend of our two night visit, an obviously busy weekend failed to prove the 4 star status. No towels were available in the rooms for housekeeping to replenish. At 830pm we rang... More 

Helpful?
1 Thank peejay40219
SGHRKL, Guest Relations Manager at Swiss-Garden Hotel, responded to this review

Dear peejay40219, Thank you for staying at Swiss-Garden Hotel & Residences Kuala Lumpur during your recent visit to Malaysia. Thank you also for sharing your observation about certain areas that need improvements. Your valuable feedback has been conveyed to our concerned department heads, in which their team will be sure to review the ways to overcome this matter so as... More 

Singapore
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We arrived in the hotel about 1pm and request for early check in. Managed to check in within 15min time and had been told that the bath towel will be given within an hour time. We do have a nice service attendant on our floor whom greet us every time he see us. The room has a comfortable king size... More 

Helpful?
1 Thank xiaodingtang
SGHRKL, Guest Relations Manager at Swiss-Garden Hotel, responded to this review

Dear xiaodingtang, Thank you for staying at Swiss-Garden Hotel & Residences Kuala Lumpur during your recent visit to Malaysia. We are delighted to know that your overall stay with us was an enjoyable one. Once again, thank you for taking the time to share your experience and we certainly look forward to welcoming you back to Swiss-Garden Hotel & Residences... More 

Incheon, South Korea
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel location is good, room spacious and clean too but poor maintenance of the room. There are defects of furniture in the room, one of the rooms cabinet door unable to close properly and towel rack in the bathroom need to be repaired. Overall staying experience was still ok just hope that room cleanliness can be improved. The location... More 

Helpful?
1 Thank HOCHEOLJANG
SGHRKL, Guest Relations Manager at Swiss-Garden Hotel, responded to this review

Dear HOCHEOLJANG, Thank you for staying at Swiss-Garden Hotel & Residences Kuala Lumpur during your recent visit to Malaysia. We are delighted to know that your overall stay with us was an enjoyable one. Once again, thank you for taking the time to share your experience and we certainly look forward to welcoming you back to Swiss-Garden Hotel & Residences... More 

Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Check in time was 3 PM and when we got early, they did not let us early check in even when rooms were avilable. This was our second time stay in hotel but they dont care to be rude to their regular guests also. We wil never stay here again. There are many other better hotels at this price.

Helpful?
1 Thank gunjita j
SGHRKL, Guest Relations Manager at Swiss-Garden Hotel, responded to this review

Dear Gunjita j, Thank you for staying at Swiss-Garden Hotel & Residences Kuala Lumpur during your visit to Malaysia. Your valuable feedback has been shared with our Front Office Manager, Ms ST Chua, in which she and her front office team will be sure to review on to training our associates more so as to enhance the overall experience for... More 

Travelers are raving about these Kuala Lumpur hotels

Western Cape, South Africa
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very busy hotel on bus route.Busstop just outside hotel.Breakfast buffet is great.Walking distance from Chinatown and Petaling street with their numerous night markets.Dont take a taxi.Use the buss service.Take buss to station and train to airport cheaper and quicker.

Helpful?
1 Thank williamjohnp2016
SGHRKL, Guest Relations Manager at Swiss-Garden Hotel, responded to this review

Dear williamjohnp2016, Thank you for staying at Swiss-Garden Hotel & Residences Kuala Lumpur during your recent visit to Malaysia. We are delighted to know that your overall stay with us was an enjoyable one. Once again, thank you for taking the time to share your experience and we certainly look forward to welcoming you back to Swiss-Garden Hotel & Residences... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

The rooms smell like alcohol and dust. Don't stay in this hotel unless you won't to get sick. We were offered many rooms and all of them were dusty and smelled very bad. The managers didn't even care and couldn't even provide us with refund so we could go to better hotels. Don't get fooled by the pictures.

Helpful?
Thank Mohsin R
Questions? Get answers from hotel staff and past guests. Ask a question

301 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (301)
Viewed
View from Room (20)
Viewed
Room/Suite (88)
Viewed
Hotel & Grounds (53)
Viewed
Dining (23)
Viewed
Bathroom (19)
Viewed
Pool/Beach Area (9)
Viewed
Other (89)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Kuala Lumpur hotels
0.0 mi away
The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur
0.2 mi away
Federal Hotel
Federal Hotel
#98 of 323 in Kuala Lumpur
3.5 of 5 stars 672 reviews
0.4 mi away
Furama Bukit Bintang
Furama Bukit Bintang
#50 of 323 in Kuala Lumpur
3.5 of 5 stars 1,853 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
The Royale Bintang Kuala Lumpur
The Royale Bintang Kuala Lumpur
#222 of 323 in Kuala Lumpur
3.0 of 5 stars 1,012 reviews
0.3 mi away
Metro 360 Hotel Kuala Lumpur
Metro 360 Hotel Kuala Lumpur
#61 of 323 in Kuala Lumpur
4.0 of 5 stars 98 reviews
0.3 mi away
Capitol Hotel
Capitol Hotel
#43 of 323 in Kuala Lumpur
4.0 of 5 stars 972 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Free Breakfast
  • Business Center with Internet Access
Official Description (provided by the hotel)
Attractive Modern Hotel with terraced design, situated within minutes of business & commercial center. ... more   less 

Additional Information about Swiss-Garden Hotel

Address: Swiss-Garden Hotel Kuala Lumpur 117 Jalan Pudu, Kuala Lumpur 55100, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $52 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swiss-Garden Hotel 4*
Number of rooms: 310
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Agoda, Hotels.com, Priceline, TripOnline SA, Odigeo, Travelocity, Asiatravel.com Holdings, Ctrip TA, HotelTravel.com and Hotwire so you can book your Swiss-Garden Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Swiss Garden Kuala Lumpur
Swiss Garden Hotel Kuala Lumpur
Hotel Style:
#61 Luxury Hotel in Kuala Lumpur
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay