We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Swiss-Garden Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Swiss-Garden Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"containerClass":null}
Add Photo Write a Review

1,120 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 816: English reviews
Western Cape, South Africa
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Very busy hotel on bus route.Busstop just outside hotel.Breakfast buffet is great.Walking distance from Chinatown and Petaling street with their numerous night markets.Dont take a taxi.Use the buss service.Take buss to station and train to airport cheaper and quicker.

Helpful?
Thank williamjohnp2016
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel is in a really good position: with ten minutes walk you can reach Chinatown with the beautiful Petaling street and the bukit bintang with the shopping malls, the restaurants and the stands with streetfood. It is the typical hotel you can find in a big city. I have been there twice in two last yearl: the first time... More 

Helpful?
1 Thank Eleonora B
Clitheroe, United Kingdom
Level Contributor
298 reviews
138 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our room was spacious and had a compfortable bed. However the room had a bad smell of cigarette smoke and was not the cleanest. The bathroom was functional but the water wasn't very clean. Breakfast was good with a good selection and friendly staff. There was a small outside pool but with only 5 loungers. The location was reasonably good.... More 

Helpful?
1 Thank Simon M
SGHRKL, Guest Relations Manager at Swiss-Garden Hotel, responded to this review

Dear Simon M, Warm Greetings from Swiss-Garden Hotel & Residences Kuala Lumpur! Thank you for staying at Swiss-Garden Hotel & Residences Kuala Lumpur during your visit to Malaysia. We are delighted to learn that you enjoyed the space of the room and the bed that was accorded to you during your recent stay with us. Also we are more than... More 

HCMC, Vietnam
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed one night and found room comfortable, deli on ground floor was good to meet friends. Check-in was busy but friendly. Would stay here again next time in KUL. Because of a delay at check-in was upgraded - didn't ask for this but was a welcome effort by reception.

Helpful?
1 Thank FFHCMC
SGHRKL, Guest Relations Manager at Swiss-Garden Hotel, responded to this review

Dear FFHCMC, Thank you for staying at Swiss-Garden Hotel & Residences Kuala Lumpur during your recent visit to Kuala Lumpur. We are delighted to know that your overall stay with us was an enjoyable one. Once again, thank you for taking the time to share your experience and we certainly look forward to welcoming you back to Swiss-Garden Hotel &... More 

2 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here for three days. Room was good but the bathroom was not so good. The bathroom door wasn't working. The taps also need repair. The room cleaning service was poor. They forget to keep towels and shower cap. However the location is great. The breakfast was good. Specially the roti canai for vegetarians. It was awesome. But they... More 

Helpful?
Thank Manali J
SGHRKL, Guest Relations Manager at Swiss-Garden Hotel, responded to this review

Dear Manali J, Greetings from Swiss-Garden Hotel & Residences Kuala Lumpur! We are delighted to learn that our property has meet your satisfaction from the room, location wise, breakfast offerings, and also our complimentary shuttle service. We also would like to thank you for sharing your observation about the bathroom door and tap condition, as well on room cleaning standard.... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Pros : 1) Good location. 2) Room are clean & comfortable. Cons : Long time to check in (Arrived 336pm, in bedroom 515pm)!!! 2) Troublesome parking procedures (although it's provided but not FOC). 3) Poor WiFi. Supposedly meant for birthday/vacation but disappointed...

Helpful?
Thank 553bernardl
SGHRKL, Guest Relations Manager at Swiss-Garden Hotel, responded to this review

Dear 553bernardl, Warm greetings from Swiss-Garden Hotel & Residences Kuala Lumpur! It is indeed very concerning to learn of your disappointment with your recent stay with us. Although we are pleased to hear that you enjoyed the room and the location of our property, it is undeniably a huge disappointment for us as well, as it is clear in the... More 

Travelers are raving about these Kuala Lumpur hotels

Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Nice and clean hotel. Friendly and helpful staff. Only a minor selection of continental breakfast. Very noisy rooms because of the very thin walls. There is no soundprovement at all and the doors slam very loudly. I would only recommend this hotel to people who tolerate noise at night time.

Helpful?
Thank Cindy J
SGHRKL, Guest Relations Manager at Swiss-Garden Hotel, responded to this review

Dear Cindy J, Thank you for staying with us during your recent visit to Kuala Lumpur. Whilst we are delighted to learn of your satisfaction with the cleanliness of the hotel and with the level of service that was rendered to you, I am equally dismayed to note of your disappointment with the breakfast selections. You valuable opinion has been... More 

Thessaloniki, Greece
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I have stayed there for 5 nights. Overall the experience was ok. It is located 10 minutes by taxi (at non traffic hour)from KLCC, so you can easily access the shopping malls, parks, bars and restaurants. But hotel neighborhood is also ok, as you have 7/11, a local grocery and money exchange office on the opposite side. Personnel is nice,... More 

Helpful?
Thank pavlos_poulios
SGHRKL, Guest Relations Manager at Swiss-Garden Hotel, responded to this review

Dear Pavlos_poulios, Thank you for staying at Swiss-Garden Hotel & Residences Kuala Lumpur during your recent visit to Malaysia. Your valuable feedback towards the cleanliness in the public area and laundry delivery service has been shared with our Executive Housekeeper, Mr Rosslan Hassan, in which he and his housekeeping team will be sure to analyst the time period of laundry... More 

Koh Samui Thailand
Level Contributor
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Contrary to all my previous reviews of Swiss Garden over the last 10 years, which have been very good. This time i am not happy with the fact that i told them that if i wanted breakfast i would pay cash ! However i find that they have got MYR 200.91 pending on my credit card for 2 ( that... More 

Helpful?
Thank 946SamuiDave
SGHRKL, Guest Relations Manager at Swiss-Garden Hotel, responded to this review

Dear 946SamuiDave, Thank you for staying at Swiss-Garden Hotel & Residences Kuala Lumpur. We appreciate your support of the Hotel trough out these years. It is very concerning to learn on your challenges you faced with the credit card issue on your recent visit. I would be happy to know your experience more in details to understand better the root... More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 11, 2016 via mobile

Stayed in this hotel for 2 nights. Nice lobby. Rooms are outdated but functional. Breakfast is asian oriented, which might be too heavy for Europeam standard. Location of hotel is good. Bintang and Chinatown around the corner. KLCC 10 minute taxidrive.

Helpful?
Thank MRvanGeijn
SGHRKL_, Guest Relations Manager at Swiss-Garden Hotel, responded to this review

Dear MRvanGeijn, Warm greetings from Swiss-Garden Hotel & Residences Kuala Lumpur! We greatly value your support of the Hotel and thank you for taking the time to illustrate on your experience with us. We look forward to welcoming you back to Swiss-Garden Hotel & Residences Kuala Lumpur in the near future. Sincerely, Dzarul Hafiz Azwar Guest Experience Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

296 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (296)
Viewed
Hotel & Grounds (53)
Viewed
View from Room (19)
Viewed
Dining (23)
Viewed
Bathroom (19)
Viewed
Room/Suite (84)
Viewed
Pool/Beach Area (9)
Viewed
Other (89)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Kuala Lumpur hotels
0.0 mi away
The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur
0.2 mi away
Federal Hotel
Federal Hotel
#94 of 319 in Kuala Lumpur
3.5 of 5 stars 658 reviews
0.4 mi away
Furama Bukit Bintang
Furama Bukit Bintang
#51 of 319 in Kuala Lumpur
3.5 of 5 stars 1,811 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
The Royale Bintang Kuala Lumpur
The Royale Bintang Kuala Lumpur
#232 of 319 in Kuala Lumpur
3.0 of 5 stars 990 reviews
0.3 mi away
Metro 360 Hotel Kuala Lumpur
Metro 360 Hotel Kuala Lumpur
#65 of 319 in Kuala Lumpur
4.0 of 5 stars 66 reviews
0.3 mi away
Capitol Hotel
Capitol Hotel
#42 of 319 in Kuala Lumpur
4.0 of 5 stars 954 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Free Breakfast
  • Business Center with Internet Access
Official Description (provided by the hotel)
Attractive Modern Hotel with terraced design, situated within minutes of business & commercial center. ... more   less 

Additional Information about Swiss-Garden Hotel

Address: Swiss-Garden Hotel Kuala Lumpur 117 Jalan Pudu, Kuala Lumpur 55100, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $56 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swiss-Garden Hotel 4*
Number of rooms: 310
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotwire, HotelTravel.com, Hotels.com, Asiatravel.com Holdings, Priceline, Odigeo, Expedia, Agoda and Ctrip TA so you can book your Swiss-Garden Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Swiss Garden Kuala Lumpur
Swiss Garden Hotel Kuala Lumpur
Hotel Style:
#59 Luxury Hotel in Kuala Lumpur
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay