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The Westin Kuala Lumpur

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Traveler (1565)
Room & Suite (924)
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Overview
  • Excellent54%
  • Very good31%
  • Average10%
  • Poor3%
  • Terrible2%
Travelers talk about
“heavenly bed”(146 reviews)
“prego”(95 reviews)
“bukit bintang”(236 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Outdoor pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Reviews (2,836)
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257
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1,294
801
257
101
74
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All reviewsheavenly bedpregobukit bintangkids clubbedroom residencepavilion mallexecutive clubliving roomspg memberexecutive floorstarhill galleryshopping districtchinese restaurantgolden trianglepetronas towersfood courtbreakfast buffet is
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11 - 15 of 2,527 reviews
Reviewed 1 week ago

Because we needed a connecting flight from Kuala Lumpur to Langkawi we stayed one night at Kuala Lumpur on our way back. The location is good, opposite to Pavilion Kuala Lumpur, very convenient for shopping and eating. The hotel service is very efficient, staff are...More

Thank London-Lourson
Response from Ko V, General Manager at The Westin Kuala LumpurResponded 1 week ago

Greetings London-Lourson Thank you for staying with us and your time in reviewing our hotel - delighted to hear you had a great stay. My team and I look forward to welcoming you back soon,hopefully for a longer stay be well Ko van den Hil...More

Reviewed 1 week ago

Westin is known for it's Heavenly Bed, this specific product certainly lives up to its standards as well as the services provided that is highly commendable. A special mention to those who made our stay unforgettable and memorable throughout the 5D4N, I hope they are...More

1  Thank DwarlocK
Response from Ko V, General Manager at The Westin Kuala LumpurResponded 1 week ago

Greetings DwarlocK Thank you very much for staying with us and your time in reviewing our hotel - very happy to hear you had a great stay. You have also given me great joy to share your compliments with the team with special mention to...More

Reviewed 2 weeks ago via mobile

The main thing in Hotels is "the Cleanliness" this hotel is very clean, quite and the best part is "the Pavilion mall" Internet is v.good Hotel energy is balanced I'm with my sister and I think if we will visit malasiya, again I think we...More

Thank Rahaf Archive أ
Response from Ko V, General Manager at The Westin Kuala LumpurResponded 1 week ago

Greetings Rahaf Archive Thank you for giving us an opportunity to show you the Westin hospitality - delighted to hear you and your sister had a great stay. My team and I look forward to welcoming you back whenever you return to Kuala Lumpur be...More

Reviewed 3 weeks ago

The Westin KL was fantastic...right from the start being greeted at the reception desk for an easy check-in, the one-bedroom apartment was spacious and comfortable for two adults and two children, beds were so comfortable and lux, the glass balcony was fun for the kids...More

Thank svkatzenbach
Response from Ko V, General Manager at The Westin Kuala LumpurResponded 1 week ago

Greetings svkatzenbach Thank you so much for the fantastic feedback - delighted to hear all of you had a great stay. Yes, all of us here look forward to welcoming you back soon be well Ko van den Hil General Manager

Reviewed 3 weeks ago via mobile

Booked through booking.com and thought it was good deal to get Westin in city center. The name lured us but the overall service and experience has let us down. The first day, though we kept the "Clean my Room" sign on at 12 noon when...More

1  Thank TheAshDash
Response from Ko V, General Manager at The Westin Kuala LumpurResponded 2 weeks ago

Dear TheAshDash, We recognize your time is valuable and appreciate the feedback you have provided on the Guest Satisfaction Survey. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at Westin Kuala...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Free Parking
Meeting Rooms
Children Activities (Kid / Family Friendly)
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Airport Transportation
Dry Cleaning
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
$102 - $171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Kuala Lumpur
#18 Family Hotel in Kuala Lumpur
#24 Luxury Hotel in Kuala Lumpur
#24 Romantic Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
$102 - $171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Kuala Lumpur
#18 Family Hotel in Kuala Lumpur
#24 Luxury Hotel in Kuala Lumpur
#24 Romantic Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveler (1565)
Room & Suite (924)
Dining (241)
Pool & Beach (72)
Amenities (59)
Business Center & Event Rooms (37)
Family and Play Areas (10)
Questions & Answers
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الهام ا
June 12, 2018|
Answer
Response from London-Lourson | Reviewed this property |
Yes
1
Vote
Land L
May 5, 2018|
AnswerShow all 5 answers
Response from Ahmad Wafir S | Reviewed this property |
yes you can. it work like your credit card and you have to wait after the bank release back deposit amount to your debit card account. Remember you will not receive the amount on the spot after check out. let just say 7-20... More
2
Votes
Room Tips
"one-bedroom apartment was fantastic!"
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"upgrade to suite at the resident ,,,it is really nice and big"
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"Best view, strategy location"
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"Be SPG hotel member, it offers better rooms to members."
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