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We have decided to have our wedding reception with Sheraton Imperial KL after meeting up with the manager, Ellie Low. Ellie is very friendly and also gave us a lot of advise on our wedding planning. Definitely feel secure with her organizing our wedding reception.
Just returned from staying for 7 days at this hotel in a Sheraton club room. What do you get for staying in club rooms? Aside from the complimentary buffet breakfast, there is also afternoon tea in the club lounge, and a daily happy hour in...More
6 Thank Gordon M
Response from SIKLManagement, Executive Assistant Manager at Sheraton Imperial Kuala Lumpur HotelResponded June 4, 2017
Thank you for your kind words of appreciation for our associate and service delivery. It is a pleasure to hear that you had such a relaxing stay with us and felt comfortable with the room. I will share your kind words to the entire team...More
Over promised by hotel marketing personnel.
Room is rundown.
Total disappointment. Now I know sheraton standard. Not the first time here, but probably my last stay here..
Came here for anniversary but end up in misery.
Only plus point is the restaurant.More
Thank Soon Heng T
Response from SIKLManagement, Executive Assistant Manager at Sheraton Imperial Kuala Lumpur HotelResponded 3 days ago
We are really sorry that we failed to meet your expectations. Please be rest assured that my team and I take your feedback on board regarding our product and service delivery very seriously; I have personally discussed the inconsistency and the less than satisfactory aspects...More
We spent 3 nights here and found it an oasis in the city. We had a room on the club floor and we took the Club package which worked out as good value. The room had efficient air conditioning, a large bathroom and a handy...More
This is 2nd time we visit here, the hotel have a great spa facilities with gym, jacuzzi (hot and cold), sauna will allow u to stay inside the hotel
And trust me , u will like it.
The hotel too is spacious compare to other...More