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    Sheraton Imperial Kuala Lumpur Hotel

    Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
    Hotel website
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    9/3/2017 9/4/2017
    $84
    $77
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    $84
    $77
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    $84
    Traveler (2256)
    Room & Suite (1113)
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    Overview
    • Excellent54%
    • Very good32%
    • Average9%
    • Poor3%
    • Terrible2%
    Travelers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    5.0 Star Hotel
    All hotel details
    Offers from Sheraton Imperial Kuala Lumpur Hotel
    Special Offer: SPG® Member Rate
    Hotel deals
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    Rooms
    Sep 3Sep 4
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    1 room, 2 adults, 0 children
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    Reviews (3,194)
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    1 - 5 of 2,707 reviews

    Reviewed yesterday

    My over-inflated familiarity with KL led me to approach this one particular stay with a great deal of trepidation, for the Sheraton Imperial is located some distance away from the central-as-you-can-get shopping meccas of Bukit Bintang and KLCC, lying astride the northeastern end of Jalan...More

    Thank phetsarath
    Hotel's Favorite
    Reviewed June 3, 2017

    Just returned from staying for 7 days at this hotel in a Sheraton club room. What do you get for staying in club rooms? Aside from the complimentary buffet breakfast, there is also afternoon tea in the club lounge, and a daily happy hour in...More

    2  Thank Gordon M
    Response from SIKLManagement, Executive Assistant Manager at Sheraton Imperial Kuala Lumpur HotelResponded June 4, 2017

    Thank you for your kind words of appreciation for our associate and service delivery. It is a pleasure to hear that you had such a relaxing stay with us and felt comfortable with the room. I will share your kind words to the entire team...More

    Reviewed yesterday

    First stay at Sheraton Imperial KL. Overall, I am impressed with the service. The hotel is located across a mall with pretty decent food options. If you go out to the street behind the mall, local food awaits your taste buds! There is also a...More

    Thank lilacsugar
    Reviewed 2 days ago

    This hotel needs refurbishment. It is in a good location in the city centre, near to various Malls. The staff are rather friendly. Yet one feels that the pace of how things work is rather slow. Slow service at the reception and we also experienced...More

    Thank ABC8083
    Response from SIKLManagement, Executive Assistant Manager at Sheraton Imperial Kuala Lumpur HotelResponded yesterday

    Thank you for your valuable feedback. We regret the standards of our front desk service fell short of your expectations, and please accept our most sincere apologies. It is a great pleasure to know that you enjoyed with the quality and variety of foods .We...More

    Reviewed 3 days ago

    did not have a great experience with the staff here, however the connectivity is easier from this place due to its central location, the taxis are easily available and can be hired at even mid night..More

    Thank rakeshvora04
    Response from SIKLManagement, Executive Assistant Manager at Sheraton Imperial Kuala Lumpur HotelResponded yesterday

    We sincerely apologize for the inconvenience you experienced in our hotel. We will continue to train and inspire our associates to take the necessary actions to ensure that all of our policies are adhered, and to ensure similar situations can be avoided in your future...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Hot Tub
    Details
    • Price range
    • $83 - $126 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #15 Spa Hotel in Kuala Lumpur
    • #18 Romantic Hotel in Kuala Lumpur
    • #19 Business Hotel in Kuala Lumpur
    • #26 Family Hotel in Kuala Lumpur
    • #26 Luxury Hotel in Kuala Lumpur
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 385
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Ctrip TA, Hotels.com, Orbitz, Cancelon, TripOnline SA, Travelocity, Hotwire, Agoda and HotelQuickly so you can book your Sheraton Imperial Kuala Lumpur Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
    • Also Known As
    • Sheraton Kuala Lumpur ,
    • Kuala Lumpur Sheraton ,
    • Sheraton Imperial Kuala Lumpur
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    Traveler (2256)
    Room & Suite (1113)
    Dining (433)
    Pool & Beach (124)
    Hotel & Grounds (1254)
    Bathroom (189)
    Business Center & Event Rooms (21)
    Family and Play Areas (5)
    Nearby
    Sponsored by:
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    3,666 reviews
    .38 miles away
     
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    7,085 reviews
    .52 miles away
     
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    .45 miles away
     
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    .10 miles away
     
    Nearby Restaurants
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    Celestial Court
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    Nearby Attractions
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    .48 miles away
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    .31 miles away
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    Ask a question
    Questions & Answers
    shkilaw
    August 16, 2017|
    AnswerShow all 3 answers
    Response from Cacay1973 | Reviewed this property |
    In every floors are available
    1
    Vote
    To0oma
    August 6, 2017|
    AnswerShow all 5 answers
    Response from watchdog_11 | Reviewed this property |
    Yes, if you're a hotel guest the hotel doesn't charge for storing your luggage. Just inform the concierge.
    1
    Vote
    To0oma
    August 6, 2017|
    AnswerShow all 2 answers
    Response from Miss-Yafai | Reviewed this property |
    There is a storage room for suitcases in the bedroom with plenty of space if that is what you are asking??
    0
    Votes
    Room Tips
    "Ask for higher floors."
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    "higher floor"
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    "Good View of the KL tower"
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    "room with a view of KL tower probably best"
    Read review
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