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    Sheraton Imperial Kuala Lumpur Hotel

    Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
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    10/1/2017 10/2/2017
    $111
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    Traveler (2289)
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    Overview
    • Excellent54%
    • Very good32%
    • Average9%
    • Poor3%
    • Terrible2%
    Travelers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    5.0 Star Hotel
    All hotel details
    Offers from Sheraton Imperial Kuala Lumpur Hotel
    Special Offer: SPG® Member Rate
    Hotel deals
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    Rooms
    Oct 1Oct 2
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,226)
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    1 - 5 of 2,734 reviews

    Reviewed yesterday

    Thanks to MUHAMMAD FAIROS BIN HJ MOHD KHALID (VIP & Sheraton club manager) for the good servicing to me. Also to MALARVILVI (sheraton club supervisor). Both of u give me very good experience in this hotel. Very comfortable and super room. Food at Sheraton club...More

    Thank Afiq A
    Hotel's Favorite
    Reviewed June 3, 2017

    Just returned from staying for 7 days at this hotel in a Sheraton club room. What do you get for staying in club rooms? Aside from the complimentary buffet breakfast, there is also afternoon tea in the club lounge, and a daily happy hour in...More

    3  Thank Gordon M
    Response from SIKLManagement, Executive Assistant Manager at Sheraton Imperial Kuala Lumpur HotelResponded June 4, 2017

    Thank you for your kind words of appreciation for our associate and service delivery. It is a pleasure to hear that you had such a relaxing stay with us and felt comfortable with the room. I will share your kind words to the entire team...More

    Reviewed 2 days ago

    I regretted booking this hotel for our event for a week with a huge budget. We had colleagues around the world attending the event and many were very dissapointed the way, Mr.Vincent Wong the sales manager handled us. He could have been new staff, or...More

    Thank VijayaratinamRamah
    Response from SIKLManagement, Executive Assistant Manager at Sheraton Imperial Kuala Lumpur HotelResponded yesterday

    We regret the standards of our service fell short of your expectations, and please accept our most sincere apologies. We highly value your feedback regarding the event held. We strive to improve the quality of our service so we will appreciate if you could contact...More

    Reviewed 2 days ago via mobile

    Good value for money, very comfy bed, good bathroom, and happy to say that the lounge food quality was better than previous visits. Many very friendly and helpful staff make this hotel a pleasant stay.More

    Thank RWATokyo
    Response from SIKLManagement, Executive Assistant Manager at Sheraton Imperial Kuala Lumpur HotelResponded 2 days ago

    Thank you so much for visiting us on a regular base. It is always a pleasure to have you stayed with us and happy to note that we were able to meet your expectations and provide you with the genuine warmth and friendliness of our...More

    Reviewed 2 days ago via mobile

    Rooms were pretty spacious and thats prolly the best part of the hotel. Location is pretty good with the LRT nearby and so many grab/uber cars for a convenient ride anywhere in the city. The bad however started while checking in. Even tho it was...More

    Thank ashdotcom79
    Response from SIKLManagement, Executive Assistant Manager at Sheraton Imperial Kuala Lumpur HotelResponded 2 days ago

    We regret the standards of our front desk and room service made you so disappointed. Please accept our most sincere apologies. Please be rest assured that my team and I take your feedback on board seriously and we will continue to inspire our associate to...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Pool
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • $82 - $128 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #15 Spa Hotel in Kuala Lumpur
    • #18 Romantic Hotel in Kuala Lumpur
    • #19 Business Hotel in Kuala Lumpur
    • #25 Luxury Hotel in Kuala Lumpur
    • #26 Family Hotel in Kuala Lumpur
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 385
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Asiatravel.com Holdings, Expedia, Agoda, Priceline, Hotels.com, Travelocity, Orbitz, TripOnline SA, Hotwire, Cancelon and HotelQuickly so you can book your Sheraton Imperial Kuala Lumpur Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
    • Also Known As
    • Sheraton Kuala Lumpur ,
    • Kuala Lumpur Sheraton ,
    • Sheraton Imperial Kuala Lumpur
    Add Photo Photos
    Traveler (2289)
    Room & Suite (1118)
    Dining (441)
    Pool & Beach (124)
    Hotel & Grounds (1272)
    Bathroom (191)
    Business Center & Event Rooms (21)
    Family and Play Areas (5)
    Nearby
    Sponsored by:
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    .40 miles away
     
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    7,171 reviews
    .52 miles away
     
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    .45 miles away
     
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    .10 miles away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Mohamed R
    August 26, 2017|
    AnswerShow all 4 answers
    Response from Tripsasia | Reviewed this property |
    I do not know since I did not have to deal with the issue. Having looked around around the check in area I am convinced that the hotel can acoomodate you since they have a very good General Manager who looks at details.
    1
    Vote
    shkilaw
    August 16, 2017|
    AnswerShow all 4 answers
    Response from MASBuk | Reviewed this property |
    Go for a delux suite - and check the prices on Trivago to get the best deal.
    1
    Vote
    To0oma
    August 6, 2017|
    AnswerShow all 5 answers
    Response from watchdog_11 | Reviewed this property |
    Yes, if you're a hotel guest the hotel doesn't charge for storing your luggage. Just inform the concierge.
    1
    Vote
    Room Tips
    "I suggest to all travelers to choose Sheraton club room. It's very comfortable & superb room also..."
    Read review
    "Club room was good"
    Read review
    "Starwood Prefered Guest - great recognition"
    Read review
    "Ask for higher floors."
    Read review
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