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InterContinental Kuala Lumpur

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InterContinental Kuala Lumpur
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2,395 Reviews from our TripAdvisor Community

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Showing 1,962: English reviews
Kuala Lumpur, Malaysia
Reviewed February 24, 2014

Stay here for event and bring Doctor's delegates from Indonesia.We are very thankful to the hotel staff were kind & friendly to all our needs especially Ms. Yee Yee (Hotel Manager). She can manage all of our delegates for check-in & out, arrange dining table & etc. All of delegates very satisfy the room and service. Good place to bring...

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Helpful?
Thank HishamRahim
Christopher W, Manager at InterContinental Kuala Lumpur, responded to this review

Dear HishamRahim, Thank you for staying with us here at the InterContinental Kuala Lumpur. It's a particular delight to read the name of our associate. We will be passing your comments to Yee Yee as it would encourage and motivate her to keep the high service standards. Best wishes, Christopher Wichlan Hotel Manager

Doha, Qatar
Reviewed February 24, 2014

What a wonderful welcome at the Ambassador desk! After a long flight, landing at 7am a fabulous greeting and smiling faces from the ladies at the desk. Early checkin and upgrade was very much appreciated. The room large by Asian standards, great bathroom with separate rain shower and bath (shower could do with a shelf for shampoo etc). The pool...

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Helpful?
Thank SumoDoha
Christopher W, Manager at InterContinental Kuala Lumpur, responded to this review

Dear SumoDoha, Thank you for your detailed review! We're glad that you enjoyed your stay with us and we hope to welcome you again on your next visit. Again, thank you for the great review. Best wishes, Christopher Wichlan Hotel Manager

Chicago, Illinois
Reviewed February 21, 2014

I spent two nights at InterContinental KL. The room was great and comfortable. The bathroom was large and had a really great rain shower and a tub option. The amenities in the room were great and beyond what I expected. The bed was very comfortable and I slept well. It's also in walking distance to the twin towers and convenient...

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Helpful?
1Thank K H
Christopher W, Manager at InterContinental Kuala Lumpur, responded to this review

Dear Itview, Thank you for staying with us and leaving us your feedback. We agree more that the little things could be the difference between a normal and a great stay and we would like to apologise for the delay in cleaning your room and the missed cereal. It's a relief to read that you would give us another chance....

Athelstone
Reviewed February 19, 2014

on a recent trip to KL .. we chose the InterContinental and their Executive Club for our accommodation ... and to say 'we were made to feel special' .. is an understatement. The Staff at this hotel are just wonderful.. from our greeting & pickup at the airport, to the hotel entrance, Mark at Exec. check-in, Jason (a KL icon)...

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Helpful?
Thank JebarB777
Christopher W, Manager at InterContinental Kuala Lumpur, responded to this review

Dear JebarB777, Thank you for staying with us and we're glad to read we have converted you and that you will be back. We definitely hope to see you soon! It was also a pleasure to read our associates mentioned by name and we will ensure your kind comments reach them as it will definitely motivate them even further. Best...

Singapore
Reviewed February 17, 2014

I stayed for 2 nights in Feb and found the hotel very good. It is a 5-mins walking distance to KLCC. If you don't like hotel food, there are plenty of eating options both in the KLCC malls as well as nearby streets. The check-in and check-out was smooth. The room was spacious and well-maintained. No issues with cleanliness either....

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Helpful?
1Thank varunfrnd
Christopher W, Manager at InterContinental Kuala Lumpur, responded to this review

Dear varunfrnd, Thank you for leaving us a comment on our website and on TripAdvisor! We're glad to read that you found the location of InterContinental Kuala Lumpur convenient and we could not agree more. Hope to see you soon! Best wishes, Christopher Wichlan Hotel Manager

Huddersfield, United Kingdom
Reviewed February 16, 2014

Stayed a week here and enjoyed it, position was good with easy access to KLCC and all transport links. The MRT was within easy distance and is cheap. The Hotel staff were friendly and attentive to all our needs and we could not have wished for a better (or bigger) room. Our only complaint - No view, but I have...

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Helpful?
Thank bobbell521
Christopher W, Manager at InterContinental Kuala Lumpur, responded to this review

Dear bobbell521, We are very happy to read your review on your recent stay with us at the hotel. We are pleased to know our hotel's prime location and facilities was to your expectations. We look forward to servicing your travel needs at the InterContinental Kuala Lumpur should you return to the Kuala Lumpur area. Best wishes, Christopher Wichlan Hotel...

Gold Coast, Australia
Reviewed February 14, 2014 via mobile

I usually stay at Traders which I love, but it's got a bit popular over the last few years so its busy and getting overpriced. Thought Id try the Intercon this time and had a great stay. Service impeccable. Rooms were huge and perfect - especially if you need to work, it's like a mini office in the corner. Amazing...

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Helpful?
Thank 2Adam2
Christopher W, Manager at InterContinental Kuala Lumpur, responded to this review

Dear 2Adam2, Thank you very much for taking the time to share your experience. It's a particular delight coming from a top contributor on TripAdvisor. We am very happy to hear that the staff took such good care of you and you found the amenities of the property to your liking. Hope to see you return soon! Safe travels. Best...

Reviewed February 14, 2014 via mobile

Stayed for a mix of business and relaxing at the IC KL. Checkin smooth, and staff in executive club very helpful. Bell desk good, room super clean and bed huge and comfortable. Really enjoyed my stay overall. The one small issue is getting to and from locations except by taxi. Pavillion shopping and the bukit bintang area are not proximate...

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Helpful?
Thank ChristopherHxxx
Christopher W, Manager at InterContinental Kuala Lumpur, responded to this review

Dear ChristopherHxxx, We are very happy to read your review on your recent stay with us at the hotel. We are pleased to know our hotel's prime location and facilities was to your expectations. We look forward to servicing your travel needs at the InterContinental Kuala Lumpur should you return to the Kuala Lumpur area. Best wishes, Christopher Wichlan Hotel...

Hong Kong, China
Reviewed February 13, 2014

My sister and I stayed here for 4 nights and here are some thoughts about our stay: - The staffs are nice and helpful. - Shuttle bus service is excellent, goes to both KLCC and Bukit Bintang. - Great Location, takes less than 5 mins walk from KLCC. - Average Breakfast. - Dusty room. - Thin wall, could hear water...

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1Thank Choppedtomato
Christopher W, Manager at InterContinental Kuala Lumpur, responded to this review

Dear Choppedtomato, Thank you for your feedback of your recent stay with at the InterContinental Kuala Lumpur. We understand that you encountered an opportunity with the cleanliness of your guest room and we sincerely apologise for this. This is one of the area's that we are very vigilant in to ensure maximum comfort and satisfaction for our guests. We are...

Singapore
Reviewed February 11, 2014

We stayed here for three days on vacation and enjoyed every minute. Bland looking from the outside, you will change your mind once you enter the lobby. Stylish design, high-class materials. Service: swift, friendly, individual - impeccable. Room: Gorgeous interior design, comfortable, classy and well thought-through. The best part is the bed, a super king size with a fantastic mattress,...

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Helpful?
Thank PeterAbbeyRichards
Christopher W, Manager at InterContinental Kuala Lumpur, responded to this review

Dear Uluwatu2013, Thank you for staying with us and leaving us your review here on TripAdvisor. We are glad you found the location of our hotel convenient. Hope to welcome you back soon. Best wishes, Christopher Wichlan Hotel Manager

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Food & drink at the hotel
Serena Brasserie
Serena Brasserie
Cuisines: Asian, Malaysian, International
Tatsu Japanese Cuisine
Tatsu Japanese Cuisine
Cuisines: Japanese, Sushi, Asian
OneSixFive
OneSixFive
Cuisines: International
Things to do
  • Tennis Court
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Babysitting
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
A jewel in the heart of Malaysia, InterContinental Kuala Lumpur offers one of the most sought after locations in the city, making it an ideal urban retreat for both business and leisure travelers. The hotel is just steps away from the iconic Petronas Twin Towers and Kuala Lumpur Convention Centre and within walking distance to countless other shopping and entertainment activities. Choose to work in comfort or luxury in the 473 spaciously designed rooms, including 110 newly renovated Grand Premier Rooms that feature modern, earth tone furnishings and state-of-the-art enhancements. Wine and dine in style with a selection of restaurants including the award-wining Tatsu Japanese Restaurant, Tao Chinese Cuisine, Serena Brasserie, OneSixFive and Bentley's Pub. InterContinental Kuala Lumpur also boasts eight meeting rooms and two conference venues to host memorable events from an intimate group of 20 or a large conference of 600 people. ... more   less 

Additional Information about InterContinental Kuala Lumpur

Address: 165 Jalan Ampang, Kuala Lumpur 50450, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $86 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Kuala Lumpur 5*
Number of rooms: 473
Reservation Options:
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Also Known As:
Intercontinental Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Nikko Hotel
Nikko Kuala Lumpur
Hotel Style:
#6 Spa Hotel in Kuala Lumpur
#7 Business Hotel in Kuala Lumpur
#10 Luxury Hotel in Kuala Lumpur
#11 Family Hotel in Kuala Lumpur
#12 Romantic Hotel in Kuala Lumpur
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Questions & Answers

Here's what travelers have asked, with answers from InterContinental Kuala Lumpur staff and other travelers.
23 questions
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Questions? Get answers from InterContinental Kuala Lumpur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“High floor”
 of 5 bubbles QuyenL_13, 1 week ago | Read review
“Nice hotel - Food is costly”
 of 5 bubbles Rohu_Vlogs, 1 week ago | Read review
“Ask for a high floor room in the tower which has views of the Petronas Towers”
 of 5 bubbles PeardropsMc, 2 weeks ago | Read review
“If possible, stay in a top floor with access to the 26th. floor Lounge.”
 of 5 bubbles lanu11, 2 weeks ago | Read review
“Go early for breakfast if you want Indian vegetarian fare!”
 of 5 bubbles palani47, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question