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The Ritz-Carlton, Kuala Lumpur

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Traveler (1121)
Room & Suite (304)
Dining (130)
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Overview
  • Excellent77%
  • Very good14%
  • Average6%
  • Poor2%
  • Terrible1%
Travelers talk about
“butler service”(67 reviews)
“the club lounge”(84 reviews)
“personal butler”(21 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Offers from The Ritz-Carlton, Kuala Lumpur
Special Offer: Member Rates
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Offers from The Ritz-Carlton, Kuala Lumpur
Special Offer: Member Rates
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,069)
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910 results
Traveler rating
686
121
61
25
17
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686
121
61
25
17
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All reviewsbutler servicethe club loungepersonal butlerli yenstarhill gallerybedroom suitehigh teaspecial thanksfantastic stayhome away from homeamazing hotelpavilion mallbreakfast buffetbukit bintanggolden triangleduty managertun
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1 - 5 of 910 reviews
Reviewed yesterday via mobile

We went to the lobby lounge a few days ago to drink afternoon tea but we didn't have any reservation and those days were very busy lobby lounge, Anyway one of your stuff Sajeeb attract us with his thoughtful behave and professionalism and more over...More

Thank Harbey321
Reviewed 3 days ago via mobile

This hotel’s best attribute, despite being absolutely beautiful, is it’s staff. We were greeted to an incredibly warm welcome and seamless checkin process. The concierge in particular was amazing. Very professional and helped us plan our whole trip. I’ve stayed at many Ritz properties over...More

Thank jabc816
Reviewed 5 days ago via mobile

I stayed here for a business trip whilst in KL and i have to say that the hotel and the staff are simply fantastic. All the staff are polite, courteous and simply fantastic. But a special mention goes out to Shafiq Ghani who went out...More

Thank Atilla K
Reviewed 6 days ago via mobile

Excellent services and staff. Thanks Christy, Hani and Sajeb for the services. The food is very nice.The musician band is very good. Comfortable environment.Really reach my expectations.I will visit again.

Thank 华 淑
Reviewed 1 week ago via mobile

I have stayed in this no view hotel on 19th floor for 3 days, thanks for my membership, they have upgraded me to suite room on 10th floor but forgot I have asked highest possibilities floor as they can, so I have spend an hour...More

1  Thank dayang60
Response from EricTea, General Manager at The Ritz-Carlton, Kuala LumpurResponded 5 days ago

Dear dayang60, Thank you for sharing your feedback with us. We deeply regret to read about your experience at the hotel, in terms of the room and its view. Nevertheless, I am glad that you find the hotel's location is to your convenience and the...More

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About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
$167 - $435 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Kuala Lumpur
#6 Luxury Hotel in Kuala Lumpur
#9 Romantic Hotel in Kuala Lumpur
#12 Business Hotel in Kuala Lumpur
#13 Family Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$167 - $435 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Kuala Lumpur
#6 Luxury Hotel in Kuala Lumpur
#9 Romantic Hotel in Kuala Lumpur
#12 Business Hotel in Kuala Lumpur
#13 Family Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (1121)
Room & Suite (304)
Dining (130)
Pool & Beach (23)
Amenities (14)
Family and Play Areas (7)
Business Center & Event Rooms (6)
Questions & Answers
Ask a question
satit_1981
April 9, 2018|
AnswerShow all 5 answers
Response from TheRitzCarltonKL | Property representative |
Dear satit_1981, Thank you for your booking. Our Cobalt Room has live stations which include a live egg station, and i am sure our friendly chefs could whip up an Egg Benedict, just how you like it! Coffee, which includes... More
0
Votes
charles331
March 3, 2018|
Answer
Response from TheRitzCarltonKL | Property representative |
Dear charles331, Thank you for reaching out to us. For your kind information, we have sent a private message for your inquiry. Have a great week ahead!
0
Votes
Room Tips
"all rooms are equally as good"
Read review
"The suites are very spacious and great for families"
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"Although a large hotel it was very quiet throughout."
Read review
"Suite with Club Lounge access"
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