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The Ritz-Carlton, Kuala Lumpur

978 reviews
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Traveler (1024)
Room & Suite (221)
Dining (116)
Overview
  • Excellent77%
  • Very good14%
  • Average6%
  • Poor2%
  • Terrible1%
Travelers talk about
“butler service”(63 reviews)
“the club lounge”(74 reviews)
“personal butler”(18 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Offers from The Ritz-Carlton, Kuala Lumpur
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Rooms
Jan 29Jan 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (978)Write a Review
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834 results
Traveler rating
626
114
57
22
15
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626
114
57
22
15
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All reviewsbutler servicethe club loungepersonal butlerli yenstarhill gallerybedroom suitehigh teaspecial thanksamazing stayamazing hotelhome away from homepavilion mallbreakfast buffetbukit bintangduty managertunrc
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1 - 5 of 834 reviews
Reviewed 2 days ago

I stayed here for 2 nights in Jan'18 The good :- 1. Was given a complimentary upgrade to a higher floor. Was much appreciated. 2. The room is really awesome. I am unable to find ANY defects in the room. Its perfect..spacious! 3. The Ac...More

Thank Sally M
Reviewed 3 days ago via mobile

I think the hotel’s location is best in town. Rooms are clean and spacious. Staff is very friendly and they have a great Concierge that can guide you around KL! Breakfasts could be better I think, although there are many dishes presented I would want...More

Thank Mikhail G
Response from EricTea, General Manager at The Ritz-Carlton, Kuala LumpurResponded yesterday

Dear Mikhail G, Thank you for your candid review on your recent stay with us. There is no doubt that the hotel's location is very strategic, with it being located in the heart of Bukit Bintang, where shopping venues and food haven are just a...More

Reviewed 4 days ago

We love to come to this hotel once a year. Its located in the heart of the shopping district and the best malls. Staff is really nice and helpful. I recomment you book a room with access to the club lounge. You will then have...More

1  Thank Kari J
Response from EricTea, General Manager at The Ritz-Carlton, Kuala LumpurResponded yesterday

Dear Kari J, It is an absolute pleasure to know that you have had yet another excellent stay with us through the holiday and thank you for your excellent review! We appreciate your recommendation of the hotel, in particular the Club Lounge, to the TripAdvisor...More

Reviewed 4 days ago via mobile

If you blue and you don’t know where to go to. Why don’t you go where fashion sits. Puttin on the Ritz.... Let’s face it. Butler service. Superb staff. Iconic hotel. World class spa perfect location Why even bother to stay anyway else in KL....More

Thank MSD156WP
Reviewed 6 days ago via mobile

Great hotel with very friendly room dining staff MOMEN. He is very helpful & care of us. We will definitely be staying at the RC KL again. which was great given that we were travelling with teens. Beds were very comfortable also.More

Thank hata263
Response from EricTea, General Manager at The Ritz-Carlton, Kuala LumpurResponded 4 days ago

Dear hata263, It is great to hear about your positive review, and thank you for sharing it here on TripAdvisor. I will make sure to pass on your kinds words about Momen, for this will inspire the rest of the team to take great pleasure...More

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About
Awards & Recognition
Travelers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
$178 - $509 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Kuala Lumpur
#6 Luxury Hotel in Kuala Lumpur
#9 Romantic Hotel in Kuala Lumpur
#12 Business Hotel in Kuala Lumpur
#13 Family Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$178 - $509 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Kuala Lumpur
#6 Luxury Hotel in Kuala Lumpur
#9 Romantic Hotel in Kuala Lumpur
#12 Business Hotel in Kuala Lumpur
#13 Family Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (1024)
Room & Suite (221)
Dining (116)
Pool & Beach (22)
Hotel & Grounds (660)
Bathroom (66)
Family and Play Areas (7)
Business Center & Event Rooms (6)
Questions & Answers
Ask a question
Johan R
December 19, 2017|
AnswerShow all 2 answers
Response from TheRitzCarltonKL | Property representative |
Dear Johan R, Thank you for your inquiry. Aside from the butler service, our two and three bedroom suites have complete equipped kitchen facilities and a living area; providing separate areas for cooking, sleeping and... More
0
Votes
Jura B
December 5, 2017|
AnswerShow all 3 answers
Response from TheRitzCarltonKL | Property representative |
Dear Jura B, Thank you for your inquiry and for your interest in staying with us. For your kind information, we have dropped you a private message with a contactable email address and phone number, to further help you with... More
0
Votes
Seiji F
November 17, 2017|
AnswerShow all 2 answers
Response from TheRitzCarltonKL | Property representative |
Dear Seiji F, Thank you for your inquiry. For your information, our pool measurement is 25 metres in length, 5 metres in width, and 1.4 metres in depth. Our guests regularly use it for swimming laps, albeit it being a... More
0
Votes
Room Tips
"Higher Floor!"
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"Choose a room with access to Club Lounge."
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"Book the two bedroom suites if traveling as a family. Request rooms ending with 22 as they are the larger 2..."
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"If you visit in 2018 I would request a room at the back of the hotel due to the building work going on..."
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