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    The Ritz-Carlton, Kuala Lumpur

    1,069 reviews
    #6 of 359 Hotels in Kuala Lumpur
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    The Ritz-Carlton Kuala Lumpur 168 Jalan Imbi, Kuala Lumpur 55100, Malaysia
    011 60 3-2142 8000
    Hotel website
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    $195
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    All photos (1,210) 1,210
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    Travelers' Choice award winner
    Traveler (1121)
    Room & Suite (304)
    Dining (130)
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    Overview
    4.5
    1,069 reviews
    • Excellent77%
    • Very good14%
    • Average6%
    • Poor2%
    • Terrible1%
    Travelers talk about
    “butler service”(67 reviews)
    “the club lounge”(84 reviews)
    “personal butler”(21 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    5 Star Hotel
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    Contact Info
    Hotel website
    011 60 3-2142 8000
    The Ritz-Carlton Kuala Lumpur 168 Jalan Imbi, Kuala Lumpur 55100, Malaysia See on map
    Offers from The Ritz-Carlton, Kuala Lumpur
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    Rooms
    May 6May 7
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (1,069)
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    All reviewsbutler servicethe club loungepersonal butlerli yenstarhill gallerybedroom suitehigh teaspecial thanksfantastic stayhome away from homeamazing hotelpavilion mallbreakfast buffetbukit bintanggolden triangleduty managertun
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    1 - 5 of 910 reviews
    Reviewed yesterday via mobile
    Blessings

    We went to the lobby lounge a few days ago to drink afternoon tea but we didn't have any reservation and those days were very busy lobby lounge, Anyway one of your stuff Sajeeb attract us with his thoughtful behave and professionalism and more over...More

    Thank Harbey321
    Reviewed 3 days ago via mobile
    Incredible hotel and staff

    This hotel’s best attribute, despite being absolutely beautiful, is it’s staff. We were greeted to an incredibly warm welcome and seamless checkin process. The concierge in particular was amazing. Very professional and helped us plan our whole trip. I’ve stayed at many Ritz properties over...More

    Thank jabc816
    Reviewed 5 days ago via mobile
    Best hotel in Kuala Lumpur

    I stayed here for a business trip whilst in KL and i have to say that the hotel and the staff are simply fantastic. All the staff are polite, courteous and simply fantastic. But a special mention goes out to Shafiq Ghani who went out...More

    Thank Atilla K
    Reviewed 6 days ago via mobile
    lobby lounge high tea

    Excellent services and staff. Thanks Christy, Hani and Sajeb for the services. The food is very nice.The musician band is very good. Comfortable environment.Really reach my expectations.I will visit again.

    Thank 华 淑
    Reviewed 1 week ago via mobile
    I give average

    I have stayed in this no view hotel on 19th floor for 3 days, thanks for my membership, they have upgraded me to suite room on 10th floor but forgot I have asked highest possibilities floor as they can, so I have spend an hour...More

    1  Thank dayang60
    Response from EricTea, General Manager at The Ritz-Carlton, Kuala LumpurResponded 5 days ago

    Dear dayang60, Thank you for sharing your feedback with us. We deeply regret to read about your experience at the hotel, in terms of the room and its view. Nevertheless, I am glad that you find the hotel's location is to your convenience and the...More

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    123456…182
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    About
    Awards & Recognition
    Travelers' Choice2018 Winner
    Certificate of Excellence
    Amenities
    Top amenities
    Room Service
    Pool
    Restaurant
    Fitness Center with Gym / Workout Room
    Free High Speed Internet (WiFi)
    Bar/Lounge
    Spa
    Hotel Amenities
    Room Service
    Business Center with Internet Access
    Children Activities (Kid / Family Friendly)
    Airport Transportation
    Dry Cleaning
    Meeting Rooms
    Laundry Service
    Concierge
    Banquet Room
    Multilingual Staff
    Conference Facilities
    Babysitting
    Breakfast Available
    Room amenities
    Air Conditioning
    Minibar
    Things to do
    Pool
    Restaurant
    Fitness Center with Gym / Workout Room
    Bar/Lounge
    Spa
    Hot Tub
    Outdoor pool
    Details
    Price range
    $167 - $435 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #4 Spa Hotel in Kuala Lumpur
    #6 Luxury Hotel in Kuala Lumpur
    #9 Romantic Hotel in Kuala Lumpur
    #12 Business Hotel in Kuala Lumpur
    #13 Family Hotel in Kuala Lumpur
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
    Details
    Price range
    $167 - $435 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #4 Spa Hotel in Kuala Lumpur
    #6 Luxury Hotel in Kuala Lumpur
    #9 Romantic Hotel in Kuala Lumpur
    #12 Business Hotel in Kuala Lumpur
    #13 Family Hotel in Kuala Lumpur
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
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    All photos (1,210) 1,210
    Full view
    Traveler (1121)
    Room & Suite (304)
    Dining (130)
    Pool & Beach (23)
    Amenities (14)
    Family and Play Areas (7)
    Business Center & Event Rooms (6)
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    Questions & Answers
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    See all 78 questions
    satit_1981
    April 9, 2018|
    AnswerShow all 5 answers
    Response from TheRitzCarltonKL | Property representative |
    Dear satit_1981, Thank you for your booking. Our Cobalt Room has live stations which include a live egg station, and i am sure our friendly chefs could whip up an Egg Benedict, just how you like it! Coffee, which includes... More
    0
    Votes
    charles331
    March 3, 2018|
    Answer
    Response from TheRitzCarltonKL | Property representative |
    Dear charles331, Thank you for reaching out to us. For your kind information, we have sent a private message for your inquiry. Have a great week ahead!
    0
    Votes
    123456…26
    Room Tips
    "all rooms are equally as good"
    Read review
    "The suites are very spacious and great for families"
    Read review
    "Although a large hotel it was very quiet throughout."
    Read review
    "Suite with Club Lounge access"
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