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Shangri-La Hotel Kuala Lumpur

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Shangri-La Hotel Kuala Lumpur
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6,187 Reviews from our TripAdvisor Community

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Showing 5,344: English reviews
Riyadh, Saudi Arabia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

as expected from Shangri-la's hotel this hotel was no exception , the hospitality the welcoming atmosphere, caring about small details the security all the staff were helpful without any exceptions attraction were close by you can walk easily to patrons towers however if you don't feel like walking there is a free shuttle bus will take you in specific timing... More 

Helpful?
Thank dramal1981
bob1962car
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A great stay, fantastic location, fantastic room - push the boat out and book an Horizon Club Room with the added benefits of afternoon tea and evening cocktails all free of charge. Over the years we have become great fans of the Shangri-la hotel chain and once again we were not disappointed. The welcome and service was first class

Helpful?
1 Thank bob1962car
Amman, Jordan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

first of all the hotel is located 10 min. walk from the petronas twin towers and city centre, one min. walk from the nearest metro station which is just great, everything about my stay at the Shangri la was just great which was not a surprise! the best part was the service, all the staff were extremely nice and helpful,... More 

Review collected in partnership with this hotel

Helpful?
1 Thank tareq_sadeddin
Cumbria, United Kingdom
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Arrived at the hotel after booking an executive suite. Got in upgrade, private check in with a glass of wine and rose petals in the bath. This hotel was after traveling all day from Indonesia. My husband and I couldn't wipe the smile of our face. Felt very spoilt. The suite has lounge, bedroom and bathroom. There is afternoon tea... More 

Helpful?
1 Thank Jennie S
Kochi (Cochin), India
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I was there in shangri la for 3 days in september , the service provided by the staff was simply excellent.Everything from check in to checkout was smooth. The property is located at a prime location and is just walkable distance to petronas twin tower.

Review collected in partnership with this hotel

Helpful?
Thank melvin t
Adelaide, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Highly recommend Shangri-La for a stay in KL. Stayed in a Horizon Club suite, very reasonably priced. Staff are courteous, friendly and go out of their way to assist with any needs. It is clean and well organised, love the "Essence of Shangri-La" fragrance every time you stepped into the Lobby. Within walking distance of major shopping & sights but... More 

Review collected in partnership with this hotel

Helpful?
1 Thank janemargaretw
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

It was really nice experience in Malaysia . In this hotel the staff were so helpful . 5 star hotel where you can spend your vacation perfectly. Also it's close from the malls. The Arab area and the twin tower . When I visit Malaysia again I'll go to the same hotel .

Helpful?
Thank Saleh A
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

A thoroughly enjoyable stay. Magnificent views from room! The hotel staff were friendly and very helpful. The swimming pool and gym facilities were excellent. Glad we upgraded our room as we enjoyed HighTea and the cocktails. Definitely will stay there again.

Helpful?
Thank Hanna E
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW via mobile

My 7-year old daughter and I stayed here for 3 nights. The hotel itself is very nice and the staff very courteous and helpful but as a traveler with kids I would probably stay elsewhere. The pool area is extremely dated and is just a concrete rectangle. There is a smaller, shallow pool that could be a spa bath but... More 

Helpful?
1 Thank Ajay A
London, United Kingdom
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

From the moment we stepped foot into this hotel, we knew it would be special. Some of the decor is a little outdated but it more than makes up for it with it's grand design and fantastic staff that will go out their way for you. The room is of a good size and the bed especially was very comfortable.... More 

Helpful?
1 Thank Neelp88
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Spa
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Shangri-La Hotel Kuala Lumpur, an award winning 5-Star luxury hotel renowned for its consistent extraordinary customer service, culinary and fine dining experience. Located in the heart of Kuala Lumpur's commercial, entertainment and shopping district with easy access to most tourist attractions. The only hotel in KL that sits within beautiful lush gardens offering extensive meetings facilities, large multi-divisible ballroom along with wide variety of guest rooms, 101 suites and a Horizon Club that caters to business/ leisure travellers, MICE delegates as well as high profile guests and socialites. It's an extraordinary place to stay, dine and meet in KL! ... more   less 

Additional Information about Shangri-La Hotel Kuala Lumpur

Address: 11 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $116 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel Kuala Lumpur 5*
Number of rooms: 662
Reservation Options:
TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Booking.com, Hotels.com, Cancelon, Travelocity, HotelTravel.com, Orbitz, Priceline, Asiatravel.com Holdings, Odigeo, Agoda, Hotwire, TripOnline SA, Expedia and Jetsetter so you can book your Shangri-La Hotel Kuala Lumpur reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Kuala Lumpur
Shangri La Hotel Kuala Lumpur
Hotel Style:
#1 Romantic Hotel in Kuala Lumpur
#1 Family Hotel in Kuala Lumpur
#2 Spa Hotel in Kuala Lumpur
#3 Business Hotel in Kuala Lumpur
#3 Luxury Hotel in Kuala Lumpur
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