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Shangri-La Hotel Kuala Lumpur

Traveler (4631)
Room & Suite (1437)
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About
Location
Cleanliness
Service
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Travelers' Choice 2019 Winner
Certificate of Excellence
Shangri-La Hotel Kuala Lumpur, an award winning 5-Star luxury hotel renowned for its consistent extraordinary customer service, culinary and fine dining experience. Located in the heart of Kuala Lumpur's commercial, entertainment and shopping district with easy access to most tourist attractions. The only hotel in KL that sits within beautiful lush gardens offering extensive meetings facilities, large multi-divisible ballroom along with wide variety of guest rooms, 101 suites and a Horizon Club that caters to business/ leisure travellers, MICE delegates as well as high profile guests and socialites. It's an extraordinary place to stay, dine and meet in KL!
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Property amenities
Pool
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Free Parking
Bar/Lounge
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Centrally Located
Business
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:Lunar Celebration
Hotel deals
7,919Reviews
5,095Photos
103Q+A
100Room tips
Traveler rating
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Popular mentions
+7
It was my very first time in Asia and having stayed at this hotel made my experience even better. The room is super spacious, with everything you need, the bed is super comfortable and, depending on your floor, you can get a great view of the city. Shangri-la Kuala Lumpur offers
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Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala Lumpur
Responded yesterday
Dear guest, Thank you for choosing Shangri-La Hotel, Kuala Lumpur! I'm glad to hear that your stay with us was made memorable by our staff members! Thank you for taking the time to leave us a comment and we hope to welcome you back for another fantastic stay. Best regards, Gonzalo Duarte Silva General Manager
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+4
We stayed for 2 nights on our honeymoon. We booked into the Horizon Club bedroom to take advantage of the lounge. There is a separate check in the lounge, with cold towels and a drink. We were upgraded to a suite which was a lovely surprise. The staff in the hotel are
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+7
Stayed in a club room for 5 nights. Exclusive benefit of club room guest were more than expected. Enjoyed noise-free, nice breakfast till 11AM, afternoon tea 3-5PM, Alcohol & Beverage 5-7PM in the club lounge. Room condition was flawless and my children didn't want to go out
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Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala Lumpur
Responded 2 days ago
Dear Guest, Thank you for choosing Shangri-La Hotel, Kuala Lumpur! I'm glad to note that our Club room, service, facilities and dining options were up to your expectations. We look forward to welcome you back for another great stay. Best regards, Gonzalo Duarte Silva General Manager
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Excellent and efficient service. Breakfast buffet is fantastic as is in room dining. Near shopping malls and public transport. Rooms are big and clean. I had a good time. My kids enjoyed it. Highly recommended.
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Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala Lumpur
Responded 2 days ago
Dear guest, Thank you for your feedback and for staying with Shangri-La Hotel, Kuala Lumpur! I'm happy to note that our service, dining options, rooms and location were up to your expectations and that you had a fantastic time with your family, We look forward to welcome you back for another great stay. Best regards, Gonzalo Duarte Silva General Manager
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We had arranged a transfer with the hotel, this went seamlessly. The hotel looked beautiful and definitely has that WOW factor. Staff were polite and welcoming. We looked forward to sampling the breakfast buffet after reading the reviews. There is certainly a wide choice but we
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Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala Lumpur
Responded 2 days ago
Dear Guest, First of all, thank you for staying with us! I'm glad to note that our service and facilities were up to your standard. I will take note on your feedback about the pillow so ensure a better experience. Thank you for leaving your feedback here on TripAdvisor, we look forward to welcome you back to the hotel some day. Best regards, Gonzalo Duarte Silva General Manager
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123456288
Sorry I meant monorail
1 vote
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For self driving, you may either get the conciege to help you upon arrival or prebook them before your trip.
1 vote
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Breakfast included?
If you book a club room you get breakfast, unlimited tea and coffee, afternoon tea and early evening cocktails with canapes.
2 votes
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What is the best way to get to the hotel from KUL airport?
Taxi is a fair mean of transportation from KLIA, the system at the airport is efficient and the price is excellent.
1 vote
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We are staying 21st and 22nd December. Are there any markets close to the hotel?
There is the Central Market which is a lovely place to visit and the Petaling Street market which is more a Chinese market. You can take the train which is just a minute from the Shangri La and it will drop you of right at the Central market. The concierge of the hotel will be able to help you.
0 votes
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12345621
"i stayed on the 19th floor, i was out all day and did not take much notice of what was outside."
"sun facing rooms are good"
"Premier Rooms are quite spacious"
"Ask for a higher floor (15+) for a better view"
"You can request and they will do their best to accommodate (I even got upgraded)"
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12345620
PRICE RANGE
$104 - $197 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri la kuala lumpurshangri la hotel kuala lumpur
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
662
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