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Shangri-La Hotel Kuala Lumpur

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5,986 Reviews from our TripAdvisor Community

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Showing 5,179: English reviews
Doncaster, England, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

2nd stay here and what a fantastic hotel. Great location for good bars and restaurants and a short walk to the iconic Patronas Towers. The staff are really helpful and professional and the hotel offers first class facilities for business traveller or holiday maker.

Helpful?
Thank Steve T
Level Contributor
77 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Upon entering the driveway of the hotel, one already feel safe as the security guards will check the car. At the entrance, further checks are made on the bags and luggages of the guests. One is immediately greeted by polite lady staff in nice Cheong-Sam like uniform. Nice lights hung from the ceiling. The room was also furnished with high... More 

Helpful?
Thank Murphy Joel L
Cleveland
1 review
4 of 5 stars Reviewed 2 days ago NEW

My mom was really enjoy the holiday with Shangri-La. Fully nice service , luxury room , wonderful dinner and so on. Very recommend if anybody would like to spend a wonderful holiday in KL. I love that we can purchase promotion voucher to save the room rate so everybody possible to have such a good experience with Shangri-La.

Helpful?
Thank Taie
Uithoorn, The Netherlands
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

It was fantastic. The staf was very friendly. When we want to book the petronas they gave the advice to buy the tickets at the tower. The room was great and the breakfastbuffet is the best I ever had. When I visit kuala lumpur I will be sure to book the shangri-la .

Helpful?
Thank rmdevink62
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel has its ups and downs. The bedrooms are out of date and a bit smelly! However the view from our room is incredible, even though there is little space they have been clever with their surroundings to include lots of pleasant facilities. The food is ok, the breakfasts are buffets which are very varied and tasty. A lovely... More 

Helpful?
Thank Lisa D
Perth, Western Australia, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This hotel is possibly the best I've ever stayed in for all round amazing experience. We only spent one night as a romantic night out, but boy was it worth it. We purchased a club room (so we could partake in the cocktails and canapes in the evening) and were thoroughly excited. We arrived much earlier than our check in... More 

Helpful?
Thank boothiness
Penang Island, Malaysia
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

From super efficient, super friendly check-in to check out., every aspect of this hotel is excellent. Decor and ambience throughout is warm and clearly well maintained. All the staff we had dealings with couldn't have been more helpful. Our room (729), was an "entry level" category, but was very quiet, well equipped and well maintained, with a pleasant view over... More 

Helpful?
Thank Richard P
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

Arthur's bar and restaurant at the Shangri La Hotel a Kuala Lumpur is a pleasant place to sit and enjoy a cool drink and good meal while watching the busy Kuala Lumpur world go by from their window section of the restaurant. Staff very friendly and even though we were not guests of the hotel we received excellent service.

Helpful?
Thank Shazzax
Sarasota, Florida
1 review
5 of 5 stars Reviewed 3 days ago NEW

Awesome,Awesome,Awesome expierience . This hotel is in its own category . From arrival to departure every detail was taken care of it. Loved it.We will be back for sure when visiting KL or any other city with Shangria-La name on it.

Review collected in partnership with shangri-la.com

Helpful?
Thank PeterTuro
Limassol, Cyprus
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Absolutely stunning! The view, the breakfast, the location, the hotel facilities everything impeccable! Super close to the Petronas Twin Towers and the city center with all within walking distance (sights, shopping, restaurants)

Helpful?
Thank EChristou
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Free Parking
Official Description (provided by the hotel)
Shangri-La Hotel Kuala Lumpur, an award winning 5-Star luxury hotel renowned for its consistent extraordinary customer service, culinary and fine dining experience. Located in the heart of Kuala Lumpur's commercial, entertainment and shopping district with easy access to most tourist attractions. The only hotel in KL that sits within beautiful lush gardens offering extensive meetings facilities, large multi-divisible ballroom along with wide variety of guest rooms, 101 suites and a Horizon Club that caters to business/ leisure travellers, MICE delegates as well as high profile guests and socialites. It's an extraordinary place to stay, dine and meet in KL! ... more   less 

Additional Information about Shangri-La Hotel Kuala Lumpur

Address: 11 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $124 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel Kuala Lumpur 5*
Number of rooms: 662
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, TripOnline SA, Hotwire, Shangri-La Hotels and Resorts, Asiatravel.com Holdings, Travelocity, Expedia, Otel, Priceline, Cancelon, Odigeo, Agoda, Orbitz and Jetsetter so you can book your Shangri-La Hotel Kuala Lumpur reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Kuala Lumpur
Shangri La Hotel Kuala Lumpur
Hotel Style:
#1 Romantic Hotel in Kuala Lumpur
#1 Family Hotel in Kuala Lumpur
#2 Spa Hotel in Kuala Lumpur
#3 Luxury Hotel in Kuala Lumpur
#3 Business Hotel in Kuala Lumpur
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