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Grand Millennium Kuala Lumpur

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Grand Millennium Kuala Lumpur
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1,749 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Millennium Kuala Lumpur
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Showing 1,484: English reviews
Singapore, Singapore
Reviewed 2 weeks ago

The location is really good as it is close to all the malls so shopping and dining was not an issue at all. The only problem is driving into the city area into the hotel can be quite tedious as traffic is bad and there are always people walking on the road or jaywalking. So have to be patient but...

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Helpful?
2Thank JJ G
ROOMSGMKL, General Manager at Grand Millennium Kuala Lumpur, responded to this review

Dear JJ G, Thank you for your kind review. I am very pleased that you enjoyed your stay at Grand Millennium Kuala Lumpur and we very much appreciate your positive feedback Whilst we are glad that you loved our location, you will be glad to know that there has been some rectification works ongoing around the surroundings of our area....

Reviewed 2 weeks ago

The service I received here is second-to-none. Absolutely exceptional. You receive a very warm welcome not only when you first arrive but every time you walk through the doors. The lobby and surrounding areas are very warm, welcoming and pleasant to the eyes. There is live music playing in the evening which makes a really good atmosphere to relax after...

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Helpful?
2Thank infinityox
ROOMSGMKL, General Manager at Grand Millennium Kuala Lumpur, responded to this review

Dear infinityox, Thank you for your kind review. I am very pleased that you enjoyed your stay at Grand Millennium Kuala Lumpur and we very much appreciate your positive feedback Whilst we are glad that you loved our location, I have also conveyed your kind compliments to our operations team and they were delighted to learn that their efforts are...

leeds
Reviewed 2 weeks ago via mobile

Firstly this is it a five star hotel the room are dated and in disarray. I booked through booking.com for 3 nights while I was staying at the hotel and got a email back stating the card had failed so I decided to check out but they would not let me leave the finance manager got aggressive and was very...

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Helpful?
1Thank greatravellxxxx
ROOMSGMKL, General Manager at Grand Millennium Kuala Lumpur, responded to this review

Dear greatravellxxxx, Thank you for staying with us and for taking the time to review your recent stay. Your comments are valuable to us in our efforts to improve our standards of service to serve you better. Rest assured that we take your comments seriously and have brought this to the attention of the relevant Department Heads for immediate corrective...

Hamburg, Germany
Reviewed 2 weeks ago via mobile

We had to attend wedding and arrived on Friday evening. Firstly check in was not smooth. There was hardly anyone checking in at 11pm but was slow. Extra bed that was requested at time of reservation was not ready. Extra bed was chargeable and shared at time of reservation which was acceptable but should have been ready by the time...

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Helpful?
2Thank andreapaul232016
ROOMSGMKL, General Manager at Grand Millennium Kuala Lumpur, responded to this review

Dear andreapaul232016, Thank you for staying with us during your recent trip to Kuala Lumpur. We are glad that our hotel’s location have met your expectations but sadly we missed the mark by not exceeding it. We have taken your comments constructively and the respective department heads have been informed to review our current procedures and we certainly look forward...

Singapore, Singapore
Reviewed 2 weeks ago

GRAND MILENNIUM The Grand Milennium is in a great location within walking distance to various shopping malls and just besides the Pavilion (a mall full of resturants and branded retail shops). When I was there with my family (group of 4) for holiday from 26-29 Dec, 2016, we have to wait 2 hours for our 1st room and 3 hours...

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Helpful?
1Thank VastOcean
ROOMSGMKL, General Manager at Grand Millennium Kuala Lumpur, responded to this review

Dear VastOcean, Thank you for staying with us during your recent trip to Kuala Lumpur. We are glad that our hotel’s location have met your expectations but sadly we missed the mark by not exceeding it. We have taken your comments constructively and the respective department heads have been informed to review our current procedures and we certainly look forward...

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

Friendly staff. Clean rooms. Unfortunately there are smokimg rooms. We could choose a non smoking room. Food was wonderful, a cultural extravaganza. A must have is the buffet multicultural breakfast. Cant wait to return. Terima kasih

Review collected in partnership with this hotel
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Helpful?
2Thank 899tsungc
ROOMSGMKL, General Manager at Grand Millennium Kuala Lumpur, responded to this review

Dear 899tsungc, Thank you for your kind review. I am very pleased that you enjoyed your stay at Grand Millennium Kuala Lumpur and we very much appreciate your positive feedback Whilst we are glad that you loved our location, I have also conveyed your kind compliments to our operations team and they were delighted to learn that their efforts are...

Reviewed 3 weeks ago via mobile

Have been staying in this hotel many times over the last 20 years. But it will be the last time. Of course location is excellent in central KL. The service used to be efficient, friendly, forthcoming, attentive. Of course there are some exceptions. This has changed dramatically and there is much room for improvement. Even at the Club lounge overall...

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Helpful?
3Thank Christian d
ROOMSGMKL, General Manager at Grand Millennium Kuala Lumpur, responded to this review

Dear Christian d Thank you for staying with us during your recent trip to Kuala Lumpur. We are glad that our hotel’s facilities and services have met your expectations but sadly we missed the mark by not exceeding it. We have taken your comments constructively and certainly hope to be given a chance to make it up to you and...

Singapore, null, Singapore
Reviewed 3 weeks ago

I would like to express my disappointment and dissatisfaction of GMKL. I have been visiting this hotel almost every month since 2014 and has an Elite class membership. The hotel service has deteriorate drastically; a youth hostel may provide better service than this. In my visit in Nov16, I have upgraded our room to Club room. My biz partner and...

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Helpful?
1Thank visitor_antelope
ROOMSGMKL, General Manager at Grand Millennium Kuala Lumpur, responded to this review

Dear visitor_antelope, Thank you for staying with us and for taking the time to review your recent stay. Your comments are valuable to us in our efforts to improve our standards of service to serve you better. Rest assured that we take your comments seriously and have brought this to the attention of the relevant Department Heads for immediate corrective...

Reviewed 3 weeks ago via mobile

Nicely located hotel and very good staff. You don't get the five star feel the rooms and swimming pool need major updates. Won't be coming back will go try other hotels. I even stayed in the best room possible there and it felt very old.

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Helpful?
Thank Razik J
ROOMSGMKL, General Manager at Grand Millennium Kuala Lumpur, responded to this review

Dear Razik J, Thank you for staying with us during your recent trip to Kuala Lumpur. We are glad that our hotel’s facilities and services especially our location and our staff have met your expectations but sadly we missed the mark by not exceeding it. We have taken your comments constructively and look forward to welcoming you back to the...

London, United Kingdom
Reviewed 3 weeks ago

Great location on Bukit Bintang near the shops and restaurants. Fantastic room, very clean, with comfortable bed and pillows and wonderful service in the executive club - Dumas and Lily were excellent and looked after us incredibly well.

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Helpful?
3Thank AlisonTripJ
ROOMSGMKL, General Manager at Grand Millennium Kuala Lumpur, responded to this review

Dear AlisonTripJ, Thank you for your kind review. I am very pleased that you enjoyed your stay at Grand Millennium Kuala Lumpur and we very much appreciate your positive feedback. Thank you once again for your review and we look forward to welcome you back to Grand Millennium Kuala Lumpur in the near future. Yours Sincerely, Peter D. Gibbons General...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
Food & drink at the hotel
Zing - Grand Millennium Kuala Lumpur
Zing - Grand Millennium Kuala Lumpur
Cuisines: Chinese, Seafood, Asian
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Strategically located in the heart of Bukit Bintang, Grand Millennium Kuala Lumpur is an international five-star hotel nestled within the luxuries of the city’s fascinating Golden Triangle. Adjacent to the popular Pavilion Kuala Lumpur Shopping Mall and situated right across Starhill Gallery, Fahrenheit 88, Bintang Walk as well as Lot 10 Shopping Complex, the hotel is home to 468 spacious guestrooms including 16 suites, well-appointed with plush beddings, LCD TV and floor-to-ceiling windows that boast the city’s breathtaking skyline. A luxurious urban retreat, the hotel features an outdoor resort-style swimming pool, state-of-the-art fitness centre, holistic treatments at The Spa, four distinguished culinary options and 1,500 square metres of atmospheric meetings and events space. ... more   less 

Additional Information about Grand Millennium Kuala Lumpur

Address: Grand Millennium Kuala Lumpur 160 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $94 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Millennium Kuala Lumpur 5*
Number of rooms: 468
Reservation Options:
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Also Known As:
Grand Millennium Kuala Lumpur Hotel Kuala Lumpur
Grand Millennium Hotel Kuala Lumpur
Kuala Lumpur Grand Millennium
Hotel Style:
#18 Business Hotel in Kuala Lumpur
#21 Spa Hotel in Kuala Lumpur
#29 Family Hotel in Kuala Lumpur
#29 Romantic Hotel in Kuala Lumpur
#42 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travelers have asked, with answers from Grand Millennium Kuala Lumpur staff and other travelers.
13 questions
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Questions? Get answers from Grand Millennium Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Do not book here!!!”
 of 5 bubbles PXM055, 1 week ago | Read review
“Opt for an executive room with use of the club on the 18th floor.”
 of 5 bubbles AlisonTripJ, 3 weeks ago | Read review
“Get a Higher floor with the city view”
 of 5 bubbles gilgit63, 4 weeks ago | Read review
“My suite had a main street view and I liked it.”
  • view of main street from my suite.
 of 5 bubbles 891parvins, 4 weeks ago | Read review
“18th floor for us is a must, any direction have wonderful views.”
 of 5 bubbles JENK4359, Dec 19, 2016 | Read review
5 of 5
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