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Mandarin Oriental, Kuala Lumpur

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Mandarin Oriental, Kuala Lumpur
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3,960 Reviews from our TripAdvisor Community

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Showing 3,283: English reviews
Melbourne, Australia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Ok so the Hotel food, service, facilities are all great, no problems there. However, I still can't quite get over being humiliated and being forced to wear a scarf to cover my knees at breakfast on the second day. First day, wore the same pair of shorts as the second day, no problem with my shorts, however when I arrived... More 

Helpful?
1 Thank Kirsteen M
London, England, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The highlight was both the dinner and breakfast buffets that was a true representation of all the local/regional dishes of Malaysia to choose from as well as some home comfort food. Views of the tower were an added highlight.

Helpful?
2 Thank Stephen K
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Stephen K It’s awesome to hear of your family’s enjoyable dining experience and the spectacular twin towers view from your room. The buffets at Mosaic is a firm favourite with our guests. I look forward to welcome your family back for another fantastic experience at Mandarin Oriental. With best regards Frank P Stocek General Manager More 

Chester, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel during our visit to KL. It's the best hotel I have ever stayed in. It reeks opulence, comfort, and feel good factor I just can't award it enough accolades. The beds are to die for, the food is incredible especially the breakfast. Go see for yourself, you will not be disappointed.

Helpful?
3 Thank Bequia186233
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Bequia186233 It’s gratifying to hear of your impressive stay with us and I hope your experience on this occasion will bring you back for yet another amazing experience. Thank you for staying with us. Cheers Frank P Stocek General Manager More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Nothing to say ! Best location, service was excellent, room beautiful with breathtaking view on the Petronas twin towers. Special thanks to the great staff of the lounge of the Club floor that offers a lot of comfort through all day. We will return for sure !

Helpful?
3 Thank Emmanuel T
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Emmanuel T Our Club Lounge team would be thrilled to receive your special recognition on this occasion. Thank you for your lavish praise and we look forward to enamour you with our luxurious hospitality in the near future. See you soon! Cheers Frank P Stocek General Manager More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Fantastic service, make you feel like you're part of the family. Rooms are spacious and views are spectacular. Close to the central hub of KL and the Suria shopping mall is great. Right next to the Petronas towers and very convenient to all of the tourist places (especially for shoppers). Pool area is truly amazing as are all of the... More 

Helpful?
2 Thank Antoni P
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Antoni P It’s an absolute pleasure to hear of our colleagues’ genuine warm hospitality which you had experienced during your stay with us. I am happy to hear that you appreciate our hotel’s strategic location and pool facilities. Thank you for your compliments on our turndown service and Mandarin Grill which I look forward to share with our colleagues.... More 

Maldives
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I had memoriable time!! It was more than my expectation! Special thanks for head concierge he made our stay fabulous!! And my manicure and pedicure session was amazing! Everyone has to try that was the best! My therapist mee lee !! Thank You for your hospitality it was the best moment for me And my parents!!

Review collected in partnership with this hotel

Helpful?
2 Thank 400nazs
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear 400nazs I am most appreciative of your special mention on Mee Lin and Awi’s service – they would be thrilled to hear of your kind words. It’s assuring to know that we met your expectations and your positive feedback will certainly motivate our colleagues to ensure our guests return home with an unforgettable experience. We look forward to your... More 

Kuala Lumpur, Malaysia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Starting from my arrival , the warm welcome by the receptionist and the room are ready and leading by the staff to show you the way to elevator are make you feel warm and comfort. The room are clean and tide, excellent view. The hotel facilities are more than I expected. The food is great in the restaurant, The service... More 

Helpful?
1 Thank Albert Wing Ton... C
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Albert Wing Ton … C I am proud to hear that our colleagues took great care of you on this occasion and your brilliant feedback is a ringing endorsement of our colleagues’ commitment towards our guests. Your commendation is much appreciated and we look forward to your return for another amazing stay. Thank you for your support towards our... More 

Makkah Province, Saudi Arabia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I advise everyone to visit the hotel and enjoy true five star service hotels from : Site Resturant and multiple choices for breakfast varieties Cleanliness Reception and service and welcome all staff And everything

Review collected in partnership with this hotel

Helpful?
1 Thank Adelaalshinawi
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Adelaalshinawi It’s pleasing to be rated as the best in KL and thank you for your recommendation of our hotel to other TripAdvisor travellers. My team and I look forward to welcome you back for yet another enjoyable stay in the near future. With best regards Frank P Stocek General Manager More 

Durban, South Africa
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I love staying at the Mandarin Oriental - I am always made to feel welcome, special and nothing is too much trouble. From the moment I am picked up from the airport in the hotel car, to stepping out and being take straight to my room to check in (rather than waiting in reception), to the helpful and friendly staff... More 

Review collected in partnership with this hotel

Helpful?
1 Thank WATERSAM
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear WATERSAM It’s rewarding to know that our colleagues took great care of you during your stay with us. Thank you for a brilliant review and we look forward to enamour you with our luxurious hospitality when you are back in KL. With best regards Frank P Stocek General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

We've been coming to KL for the last 6 years and always tend to stay at MO. For its service, it's hospitality ,great variety for breakfast& Location. is a bit pricey but we'll worth it . Always accommodating to your needs and email prior to arrival to make sure that everything has been prepared. my whole family look forward to... More 

Helpful?
1 Thank Salim N
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Salim N It was a pleasure to have your family with us again and thank you for your loyal support towards our hotel. I look forward to welcome your family back for another fantastic soiree at Mandarin Oriental! Cheers Frank P Stocek General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Situated adjacent to the iconic PETRONAS Twin Towers, Mandarin Oriental, Kuala Lumpur is the city's leading luxury hotel with 643 well appointed rooms, suites and serviced apartments. Delight your senses with an array of cuisines showcased in ten innovative outlets. Escape Kuala Lumpur's urban bustle at The Spa with rejuvenating facials, body treatments and award winning Signature Therapies for a holistic wellbeing. Take a dip at the infinity edge pool overlooking the spectacular city skyline or be mesmerized by the magnificent display of KLCC Lake Symphony Fountain at the Esplanade KLCC. ... more   less 

Additional Information about Mandarin Oriental, Kuala Lumpur

Address: Kuala Lumpur City Centre, Kuala Lumpur 50088, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $170 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Kuala Lumpur 5*
Number of rooms: 643
Reservation Options:
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Also Known As:
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
Mandarin Kuala Lumpur
Kuala Lumpur Mandarin Oriental
Hotel Style:
#1 Business Hotel in Kuala Lumpur
#4 Spa Hotel in Kuala Lumpur
#4 Romantic Hotel in Kuala Lumpur
#5 Luxury Hotel in Kuala Lumpur
#6 Family Hotel in Kuala Lumpur
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