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Mandarin Oriental, Kuala Lumpur

Kuala Lumpur City Centre, Kuala Lumpur 50088 Malaysia
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Traveler (6015)
Room & Suite (1807)
Dining (626)
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About

#25 of 502 hotels in Kuala Lumpur
Location
4.9
Cleanliness
4.7
Service
4.7
Value
4.4
Travelers' Choice
Enjoying a prime city centre location, Mandarin Oriental, Kuala Lumpur is ideally situated for all of the capital's main attractions. Fusing elegance, comfort and enviable style, our luxurious rooms and suites all enjoy spectacular views of the city. We offer a wide choice of cuisines, an array of delectable dishes, cool cocktails and a vast selection of Cuban cigars in our restaurants, bars and lounges. Our beautifully designed spa and wellness facilities offer the perfect space in which to exercise your mind, body and spirit. Our stunning function rooms, excellent catering and impeccable organisational skills have made us the pre-eminent meeting and events venue in Kuala Lumpur.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Tennis court
Kids stay free
Babysitting
Valet parking
Paid public parking on-site
Wifi
Paid internet
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Special diet menus
Poolside bar
Children Activities (Kid / Family Friendly)
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
Butler service
Doorperson
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
On-demand movies
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Park View
Luxury
Languages Spoken
English, Chinese, Indonesian, Malay

Location

Kuala Lumpur City Centre, Kuala Lumpur 50088 Malaysia
Mandarin Oriental, Kuala Lumpur
7,858Reviews105Q+A100Room tips
Traveler rating
  • 5,911
  • 1,309
  • 345
  • 153
  • 140
Time of year
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Popular mentions
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JimJim wrote a review Today
London, United Kingdom105 contributions118 helpful votes
Prime location in KLCC adjacent to the Petronas Towers, mall, park etc. Slightly dated in some areas but well maintain as one would expect. We used several bars, restaurants, the gym, pool deck and exec lounge and enjoyed all in terms of size, condition and service. Highlight would be the Club Lounge and we highly recommend this upgrade which includes high floor room, breakfast, dedicated check in, refreshments throughout the day, 2hr cocktail slot with complimentary F&B (think Bollinger and entrees rather than beer and finger sandwiches) all in 360 degree views of KL, and complimentary laundry to boot! Only negative would be main dining room (cramped and noisy unless you get a good table) but again, Club upgrade resolves this! Would return with a smile!
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Date of stay: April 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Ailea wrote a review Yesterday
3 contributions
A true 5-star, luxury hotel. From my hotel room to the infinity pool, spa/sauna to the Malaysian afternoon tea, everything was above and beyond my expectations. I am still blown away by the food and friendliness of the staff. I really hope I have the chance to come stay again.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mandarin Oriental Kuala Lumpur, General Manager at Mandarin Oriental, Kuala Lumpur
Responded today
Dear Ailea8 Thank you very much for your charming description of our hotel and it is certainly our mission to go above and beyond for all our guests. It’s pleasing to hear of your enjoyable stay with us and we look forward to welcoming you back for another luxurious sojourn at Mandarin Oriental, Kuala Lumpur. Best regards Martin Schnider General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cathy C wrote a review Apr 15
Dhahran, Saudi Arabia24 contributions2 helpful votes
I stayed at the Mandarin Oriental in Kuala Lumpur previously and absolutely loved it. Although this stay was for one night only and there was some difficulty confirming the room due to my cards not being accepted, I am really glad I persevered.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mandarin Oriental Kuala Lumpur, General Manager at Mandarin Oriental, Kuala Lumpur
Responded today
Dear 954cathyc Thank you for sharing your feedback and we are happy to hear that you had an enjoyable stay overall. We greatly appreciate your kind patronage and look forward to welcoming you back for a much longer stay the next time. Best regards Martin Schnider General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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April R wrote a review Apr 15
37 contributions6 helpful votes
Our family of 2 adults and 2 girls ages 8 and 12, stayed here for 3 nights while traveling around Malaysia. We stayed in the 2 bedroom executive apartment which was so spacious and elegant. Very comfortable and large beds, washer and dryer in room as well. Great proximity to everything we wanted to see and easy to catch a grab. Superb service by all staff. Concierge even went above and beyond and helped secure last minute tickets for the Petronas towers and even met us next door at the KLCC shopping center while we were having breakfast to hand deliver the tickets in time. Would highly recommend.
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mandarin Oriental Kuala Lumpur, General Manager at Mandarin Oriental, Kuala Lumpur
Responded today
Dear aprilr824 Thank you for choosing to stay with us and we appreciate your excellent review! We are delighted that you enjoyed yourselves and appreciate your compliments on our staff service, especially Concierge which I look forward to share with our team. Your high recommendation of our hotel is much appreciated and we hope to see your family back here soon. Best regards Martin Schnider General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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loo wrote a review Apr 15
Melaka, Malaysia3 contributions
The check in duty manager MrDaniel and staff MsKaiYun were very helpful. They know my needs well. The bed and pillows are as usual extremely comfortable. My wife spend more time in bed instead of shopping. Overall we feel safe and welcomed. Very enjoyable stay. Being Fans of MO helps. Love the dining voucher, free wifi and coffee maker. Live music at MO lounge on Saturday evening was great.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mandarin Oriental Kuala Lumpur, General Manager at Mandarin Oriental, Kuala Lumpur
Responded today
Dear Go09944489440 It is an absolute pleasure to hear that your family had a wondrful Raya holiday experience at our hotel and we appreciate your commendation towards Daniel and Kai Yun. Thank you for choosing to stay with us and we hope your experience on this occasion will bring your family back for many memorable moments at Mandarin Oriental, Kuala Lumpur. Best regards Martin Schnider General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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AMIeFRA wrote a review Apr 14
Milan, Italy109 contributions33 helpful votes
Cured in all the aspects , staff makes my stay peaceful and relaxing ; the hotel is nice ,full equipped , placed in a central position to visit the most famous attractions of the capital ! The experience in the gym in the morning was unforgettable ;
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Date of stay: April 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mandarin Oriental Kuala Lumpur, General Manager at Mandarin Oriental, Kuala Lumpur
Responded 2 days ago
Dear AMIeFRA It’s an absolute pleasure to hear that you enjoyed all aspects of your stay with us. Thank you for your positive feedback and kind patronage. We look forward to welcoming you back for yet another magnificent stay at Mandarin Oriental, Kuala Lumpur. Best regards Martin Schnider General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Meander36386127073 wrote a review Apr 12
Malaysia2 contributions1 helpful vote
Very very good luxury hotel. Close proximity to KLCC is a huge attraction. The staff are friendly and doing their work well. The welcome drink was fantastic with several drinks ti choose. If only one thing that can be improved is the lighting in the room can be brighter.
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Date of stay: April 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Mandarin Oriental Kuala Lumpur, General Manager at Mandarin Oriental, Kuala Lumpur
Responded 2 days ago
Dear Meander36386127073 Thank you for your positive feedback and compliments on our colleagues’ warm hospitality which you had experienced. We have also noted your comments on the room’s lighting for review to ensure our guests’ experience. It is our pleasure to serve you and we look forward to welcoming you back for another luxurious stay at Mandarin Oriental, Kuala Lumpur. Best regards Martin Schnider General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Shella R wrote a review Apr 10
2 contributions2 helpful votes
+1
Our stay at Kuala Lumpur Mandarin Oriental with my partner was exceptional, thanks to the wonderful service we received. Special shoutout to Kak Elizabeth (Liza) for the stunning view and romantic setup she arranged for us. Also, big thanks to Hafiz in front desk for his kindness and warm welcome during the check-in process. Truly made our stay memorable. Highly recommend their hospitality!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Mandarin Oriental Kuala Lumpur, General Manager at Mandarin Oriental, Kuala Lumpur
Responded 5 days ago
Dear 44shelter Thank you very much for your glowing review on our outstanding service and I will share your commendation with Liza, Hafiz and our team. It’s pleasing to know that we have presented you with a warm memory of your stay with us. We greatly value your kind patronage and high recommendation of our hotel, and look forward to welcoming you and your partner back for another magnificent experience at Mandarin Oriental, Kuala Lumpur. Best regards Martin Schnider General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Go314299 wrote a review Apr 9
Grimsby, United Kingdom2 contributions2 helpful votes
What a fantastic hotel,very friendly and helpful staff,the food and service was perfect,nothing was too much trouble.Location was great for shopping and the Petronas towers,we would highly recommend this hotel and will definitely return next time we are in Kuala Lumpur.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Mandarin Oriental Kuala Lumpur, General Manager at Mandarin Oriental, Kuala Lumpur
Responded 5 days ago
Dear Go314299 We are thrilled to hear of your fantastic stay with us and your positive feedback will deeply inspire our colleagues in our mission to completely delight and satisfy our guests. Thank you for your high recommendation of our hotel and we look forward to welcome you back to our hotel when your travels bring you to Kuala Lumpur. Best regards Martin Schnider General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Steven C wrote a review Apr 9
1 contribution1 helpful vote
Fantastic hotel and amazing service. I highly recommend a stay. We looked out on the Petronas towers and at night it is a great sight. Also had chance for a swim. The staff were always welcoming throughout the whole hotel - will stay there again
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Date of stay: April 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Mandarin Oriental Kuala Lumpur, General Manager at Mandarin Oriental, Kuala Lumpur
Responded 5 days ago
Dear Steven C We are elated to receive your high recommendation of our hotel and a wonderful endorsement on our hotel’s facilities and impeccable service. Thank you for staying with us and we look forward to enamour you with our legendary MO hospitality again in the not too-distant future. Best regards Martin Schnider General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$202 - $239 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin oriental, kuala lumpur hotel kuala lumpur, mandarin kuala lumpur, kuala lumpur mandarin oriental
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
629
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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MANDARIN ORIENTAL, KUALA LUMPUR $152 ($̶2̶9̶6̶) - Updated 2024 Prices & Hotel Reviews - Malaysia

Frequently Asked Questions about Mandarin Oriental, Kuala Lumpur
Which popular attractions are close to Mandarin Oriental, Kuala Lumpur?
Nearby attractions include Petronas Twin Towers (0.1 miles), KLCC Park (0.2 miles), and Breakout Real Escape Game (0.2 miles).
What are some of the property amenities at Mandarin Oriental, Kuala Lumpur?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Mandarin Oriental, Kuala Lumpur?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Oriental, Kuala Lumpur?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Mandarin Oriental, Kuala Lumpur?
Yes, free parking, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Mandarin Oriental, Kuala Lumpur?
Conveniently located restaurants include Kampachi EQ, Bar Trigona, and Flock, W Kuala Lumpur.
Are there opportunities to exercise at Mandarin Oriental, Kuala Lumpur?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Mandarin Oriental, Kuala Lumpur have airport transportation?
Yes, Mandarin Oriental, Kuala Lumpur offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mandarin Oriental, Kuala Lumpur?
Yes, dry cleaning and laundry service are offered to guests.
Does Mandarin Oriental, Kuala Lumpur offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mandarin Oriental, Kuala Lumpur?
The staff speaks multiple languages, including English, Chinese, Indonesian, and Malay.