We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Mandarin Oriental, Kuala Lumpur

Travelers' Choice award winner
05/07/2017 05/08/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Mandarin Oriental, Kuala Lumpur
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

4,584 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 3,786: English reviews
Start your review of Mandarin Oriental, Kuala Lumpur
 Click to rate
Stockholm, Sweden
Reviewed 2 days ago NEW

I stayed at Mandarin Oriental in April 2017 and I will definitely come back. It is an excellent hotel with first class service. The staff is extremely service oriented, friendly and considerate, the breakfast buffet and service is superb, the AQUA restaurant by the pool has delicious sushi and lovely service, the rooms are great and the location is perfect!

 Report
Helpful?
1Thank Victoria_A_Stockholm
Kuala Lumpur, Malaysia
HOTEL’S FAVORITE REVIEW
Reviewed 3 weeks ago

Checked in for a two nights stay for the school holidays, stayed here about a year ago. Check in was perfect, and we did get to check in to a room that we had requested for, a twin tower view room, had great views from our room with views of the twin towers and park too, amneties in room was...

 Report
Helpful?
1Thank Hafiz300
About Hotel's Favorite Review
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Hafiz300 Thank you for a detailed review on your family’s fabulous sojourn at Mandarin Oriental. It’s remarkable to hear that your family enjoyed all aspects of your stay with us, from our hotel’s strategic location to the various attractions in KLCC, spectacular room views, our gorgeous pool facility to sumptuous dining experience at our F&B outlets. Your brilliant review...

Reviewed 2 days ago NEW

For my stay in KL I was initially offered the Grand hayat, but due to unavailability I switched to Mandarin. But boy I am glad I did that. The best part of the hotel is that it is next door to the KLCC Park, Petronas and Suria Mall. The breakfast at the mosaic is hands down one of the best...

Review collected in partnership with this hotel
 Report
Helpful?
1Thank NeehalW
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear NeehalW Thank you for staying at Mandarin Oriental. I am glad to hear that you enjoyed your stay with us, especially our buffet breakfast at Mosaic and our hotel’s close proximity to the city’s premier shopping mall. It’s also wonderful to know that you found our room most comfortable and enjoyed our hotel’s facilities on this occasion. Your positive...

Kuala Lumpur, Malaysia
Reviewed 3 days ago NEW

after my last visit to the hotel last year, i was delighted to see a refreshed and updated room. Still maintain the same color scheme, look and feel.. but new carpeting, BIGGER tv, radio( i thinked), more mirror and wall deco. more electrical plug too.. overall im OK with the refurbishment. but the bathroom still look the same..but im ok...

 Report
Helpful?
1Thank Nippy2013
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Nippy2013 It’s awesome to know that you appreciate our new room and amenities, especially our new herbal body lotion and shower gel which are specially formulated for Mandarin Oriental. Thank you for your feedback and we look forward to welcome you back to enjoy our hotel’s many facilities in the not too distant future. Cheers Frank P Stocek General...

Kuala Lumpur, Malaysia
Reviewed 3 days ago NEW

The Mandarin Oriental was the perfect place for a birthday weekend. We were greeted to a bouquet of orchids and chocolate cake. Sushi dinner and lounging by the pool made the weekend. Not to mention that the Mandarin is the ultimate location for shopping and in the heart of KL.

 Report
Helpful?
1Thank mamacitaKL
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear mamacitaKL It’s splendid that our colleagues had presented your daughter with a lovely 16th birthday celebration as it is our aim to ensure our guests have an unforgettable experience at Mandarin Oriental. Thank you for sharing your post on TripAdvisor and we look forward to welcome your family back on many more joyous occasions. Cheers Frank P Stocek General...

Reviewed 4 days ago NEW

Mandarin Oriental KL is perfect in so many ways. It is located just next to the Petronas twin towers so access via covered walkway and then the KLCC shopping centre to the KLCC Metro station is very convenient particularly if you are there during the rainy season. Lovely rooms, views and lobby as well as restaurants. There is a good...

 Report
Helpful?
1Thank 1mcp1
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear 1mcp1 I am truly happy to hear of your fabulous experience at Mandarin Oriental. It’s great to know that you enjoyed our hotel’s strategic location in the city, our rooms and restaurants, in particular our Mandarin Grill and Mosaic which are firm favourites with our guests. Further, I have noted your comment on the smoking area in the hotel...

Reviewed 4 days ago NEWvia mobile

This hotel is truly an experience to stay in. It is well located next to the twin towers, the mall and the KLCC park. The view from the room are great. It has all the best facilities including spa, great pool area, tennis court and the breakfast buffet is extraordinarily fantastic. You find everything you are looking for no matter...

 Report
Helpful?
1Thank Dorte w
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Dorte W Thank you for your positive review on your fantastic stay with us. Your feedback is truly an endorsement on our hotel’s facilities and colleagues’ exemplary service. It’s wonderful to know that we have achieved our mission to completely delight and satisfy our guests. We greatly appreciate your kind patronage and look forward to welcome your family back...

Nottingham, United Kingdom
Reviewed 6 days ago NEW

An amazing stay at the Mandarin Oriental, KL. All aspects of the hotel from the room, pool, restaurants and food were of an excellent standard and we found no negative comments relating to our stay here and would not hesitate staying here again. Also excellent location within the city centre.

Review collected in partnership with this hotel
 Report
Helpful?
3Thank a_perry673
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear a_perry673 Thank you for your lovely endorsement of our hotel. It’s great to know that you enjoyed all aspects of your stay with us and we look forward to welcome you back for another exceptional experience at Mandarin Oriental. Warm regards Frank P Stocek General Manager

Luang Prabang, Laos
Reviewed 6 days ago NEW

Our second visit this year and this time I have nothing to offer than full praise for the hotel management, supervisors and the hard working team. They pulled together to make our six day stay truly memorable and give a masterclass in the way a hotel can be run. It's not often I write things like this as I am...

Review collected in partnership with this hotel
 Report
Helpful?
4Thank Devilinthedatail
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Devilinthedatail It was a pleasure to welcome you back to our hotel and I am truly pleased to receive your impressive feedback on our colleagues’ genuine warm hospitality on this occasion. Thank you for your commendations which I look forward to share with our colleagues, in particular Albert and Toon. Memorable guests experience is our priority and we look...

London, United Kingdom
Reviewed 1 week ago NEWvia mobile

Wow what a trip. Our first experience at a mandarin hotel and it definitely made us consider looking at others around the world. From the moment we stepped out of the taxi until the moment we left, every single staff member was exceptionally friendly and courteous. We were given a cold juice at check in which was very welcome as...

 Report
Helpful?
3Thank ChippyBiddy
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear ChippyBiddy Thank you for such a brilliant review, it will be shared with the whole team! It is an absolute pleasure to hear that your first visit to Mandarin Oriental is an unforgettable experience and that you enjoyed all aspects of your stay with us. Akiko and Michelle would be thrilled to receive your special recognition. Your kind recommendation...

Questions? Get answers from hotel staff and past guests. Ask a question

3,019 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (2560)
Viewed
Room/Suite (480)
Viewed
Bathroom (159)
Viewed
View from Room (203)
Viewed
Pool/Beach Area (180)
Viewed
Dining (217)
Viewed
Hotel & Grounds (238)
Viewed
Business Center/Function Rooms (11)
Viewed
Family/Play Areas (3)
Viewed
2:16
Videos (2)
Viewed
Other (1067)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (411)
Viewed
Adult Pool (12)
Viewed
Amenities (44)
Viewed
Children's Pool (5)
Viewed
Club Suite (93)
Viewed
Deluxe City View Room (29)
Viewed
Park Suite (54)
Viewed
Dining (119)
Viewed
The Hotel (55)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (48)
Viewed
Hotel & Grounds (13)
Viewed
Room/Suite (8)
Viewed
Pool/Beach Area (1)
Viewed
Dining (17)
Viewed
Business Center/Function Rooms (3)
Viewed
Other (6)
05/07/2017 05/08/2017
Hotels you might also like...
Travelers also viewed these Kuala Lumpur hotels
0.6 mi away
Grand Hyatt Kuala Lumpur
Grand Hyatt Kuala Lumpur
#2 of 340 in Kuala Lumpur
2,443 reviews
0.2 mi away
Traders Hotel, Kuala Lumpur
Traders Hotel, Kuala Lumpur
#8 of 340 in Kuala Lumpur
9,473 reviews
0.4 mi away
Shangri-La Hotel Kuala Lumpur
Shangri-La Hotel Kuala Lumpur
#4 of 340 in Kuala Lumpur
6,803 reviews
Show Prices
Show Prices
Show Prices
1.0 mi away
Villa Samadhi
Villa Samadhi
#1 of 340 in Kuala Lumpur
756 reviews
0.5 mi away
InterContinental Kuala Lumpur
InterContinental Kuala Lumpur
#11 of 340 in Kuala Lumpur
2,449 reviews
0.7 mi away
The Ritz-Carlton, Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur
#9 of 340 in Kuala Lumpur
583 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Food & drink at the hotel
Mandarin Grill
Mandarin Grill
Cuisines: Steakhouse, European, Grill, Contemporary
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Situated adjacent to the iconic PETRONAS Twin Towers, Mandarin Oriental, Kuala Lumpur is the city's leading luxury hotel with 643 well appointed rooms, suites and serviced apartments. Delight your senses with an array of cuisines showcased in ten innovative outlets. Escape Kuala Lumpur's urban bustle at The Spa with rejuvenating facials, body treatments and award winning Signature Therapies for a holistic wellbeing. Take a dip at the infinity edge pool overlooking the spectacular city skyline or be mesmerized by the magnificent display of KLCC Lake Symphony Fountain at the Esplanade KLCC. ... more   less 

Additional Information about Mandarin Oriental, Kuala Lumpur

Address: Kuala Lumpur City Centre, Kuala Lumpur 50088, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $131 - $361 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Kuala Lumpur 5*
Number of rooms: 643
Reservation Options:
TripAdvisor is proud to partner with Mandarin Oriental, Hotels.com, Booking.com, Expedia, Hotwire, Ctrip TA, Travelocity, getaroom.com, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your Mandarin Oriental, Kuala Lumpur reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
Mandarin Kuala Lumpur
Kuala Lumpur Mandarin Oriental
Hotel Style:
#1 Business Hotel in Kuala Lumpur
#2 Spa Hotel in Kuala Lumpur
#3 Luxury Hotel in Kuala Lumpur
#4 Romantic Hotel in Kuala Lumpur
#6 Family Hotel in Kuala Lumpur
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Mandarin Oriental, Kuala Lumpur staff and other travelers.
34 questions
Ask a question

See all questions (34)

Questions? Get answers from Mandarin Oriental, Kuala Lumpur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“High floor.”
1mcp1, 4 days ago | Read review
“Club room is a great value for your stay”
wyeonnc, 1 week ago | Read review
“Club room access is key”
Gkrieger, 1 week ago | Read review
“Go for a club room”
travelgirl2001, 2 weeks ago | Read review
“Ask for room with twin towers view.”
gsmontesmd, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Mandarin Oriental
$187* /night
View Deal
TripAdvisor$188
Ctrip.com$267
Hotels.com$188
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates