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Mandarin Oriental, Kuala Lumpur

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Mandarin Oriental, Kuala Lumpur
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3,893 Reviews from our TripAdvisor Community

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Showing 3,236: English reviews
Jakarta, Indonesia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

An unforgettable stay at a superlative hotel. The service and amenities were excellent, but the best feature of the hotel is iits amazing food. Mosaic is an excellent restaurant with international dishes.

Review collected in partnership with this hotel

Helpful?
2 Thank lisajohannak
Kota Kinabalu, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Nice and good for stay, however no brakfast package included. Room is clean and well maintained and the staff are friendly. Just exactly beside PETRONAS TWIN TOWER klcc, easy access to most of leisure shopping complex.

Review collected in partnership with this hotel

Helpful?
1 Thank salleh_salim
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW via mobile

Why would a hotel that is perfect in every other way, provide such useless internet connection. 4 hours to download one TV show. And no - I don't want to pay more to get a faster connection, its ridiculous to ask guests to do that when they are paying a reasonable amount for their room already.

Helpful?
1 Thank Rebecca M
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

Stayed for a week in July and it was wonderful. The rooms are beautiful and all have lovely views. The whole hotel had a very luxurious feel to it and staff were always very friendly and attentive. The pool area was my favourite place to sit for a drink and a snack- plenty of shaded and sunny areas and very... More 

Helpful?
1 Thank Keira2908
Oslo
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

My husband and I always stay at MO if possible. MO KL is as amazing as expected. Granted, rooms are old and a bit out of date. However, the hotel is undergoing a renovation so this will be corrected very soon. Pool is wonderfull, same with gym. Services are cheaper than normal (personal trainer, laundry, etc). Breakfast is amazing!!! Such... More 

Helpful?
1 Thank Ingvill T
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

best hotel in Kuala Lumpur, perfect location , clean and beautiful swimming pool , tasty food, good transportation and luxury cars , wonderful cake shop, very good and helpful staff (with special thanks to Coco Chey- Assistant Restaurant Manger Mosaic)

Review collected in partnership with this hotel

Helpful?
1 Thank Shojaa A
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Shojaa A It’s so uplifting to hear that we met your expectations in terms of location, food, facilities and excellent service. I look forward to convey your commendation to Coco Chey. My colleagues and I look forward to welcome your family back for another wonderful stay in the near future. With best regards Frank P Stocek General Manager More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Have seen staying here since 2003. Great location right next to Suria KLCC. Twin Towers amazing to see at night. Good friendly staff and service. Spa and swimming pool staff attentive and very friendly and always remember me on my return. Breakfast Buffet is an experience not to be missed. Steam Room and indoor jacuzzi in need of renovation and... More 

Helpful?
3 Thank R4911IMpauld
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear R4911lMpauld I am greatly appreciative of your loyal support towards our hotel and thank you for your commendation on our buffet breakfast and colleagues’ personalised service which you had encountered on your visits. You would be happy to know that we have commenced our guestroom renovation project on 9 June and our rooms will be available on-line by early... More 

Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We are regular travellers to KL, usually with our two children who are both younger than 10. We usually try a different hotel for at least one night during each visit to KL but always come back to Mandarin Oriental. Nothing has dethroned it yet and for friends visiting KL for the first time it is our immediate recommendation. For... More 

Helpful?
1 Thank Mechabotix
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Mechabotix Thank you for your brilliant post filled with much information. I greatly appreciate your loyal support towards our hotel and am most proud to note of your commendation on our colleagues’ impeccable service. It’s wonderful to know that you enjoy our hotel’s strategic location in the city as well as our buffet breakfast at Mosaic. Your positive words... More 

Singapore, Singapore
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My first visit to MO-KL was back in December 2015, and I was already looking forward to 2nd visit, which happened to be in July 2016. Now I'm looking forward to the next stay here! The service is top-notch, from the moment you checked in till the rest of the stay. Every staff is just as attentive; they recognize you... More 

Helpful?
1 Thank North_Kho
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear North_Kho I am elated to hear that you had another perfect stay with us and to receive your lavish praise on our hotel’s location, our Room Service, new gym, buffet breakfast at Mosaic as well as our Club Lounge which is regularly cited for its ambience and superlative service. Your brilliant feedback is a testimony of our colleagues’ commitment... More 

Staffordshire, United Kingdom
Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Wonderful hotel in Kuala Lumpur. Centrally situated next to the twin towers. Staff friendly. Rooms are good. Breakfast choice maybe the best in the world! Pool nice with pool side bar and cafe. Great place to stay.

Helpful?
1 Thank Tim D
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Tim D We love to hear from our guests and to receive such positive feedback our hotel’s facilities and excellent service. Thank you for staying with us and we look forward to welcome your family back for another fantastic experience at Mandarin Oriental.. Cheers Frank P Stocek General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Situated adjacent to the iconic PETRONAS Twin Towers, Mandarin Oriental, Kuala Lumpur is the city's leading luxury hotel with 643 well appointed rooms, suites and serviced apartments. Delight your senses with an array of cuisines showcased in ten innovative outlets. Escape Kuala Lumpur's urban bustle at The Spa with rejuvenating facials, body treatments and award winning Signature Therapies for a holistic wellbeing. Take a dip at the infinity edge pool overlooking the spectacular city skyline or be mesmerized by the magnificent display of KLCC Lake Symphony Fountain at the Esplanade KLCC. ... more   less 

Additional Information about Mandarin Oriental, Kuala Lumpur

Address: Kuala Lumpur City Centre, Kuala Lumpur 50088, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $156 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Kuala Lumpur 5*
Number of rooms: 643
Reservation Options:
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Also Known As:
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
Mandarin Kuala Lumpur
Kuala Lumpur Mandarin Oriental
Hotel Style:
#1 Business Hotel in Kuala Lumpur
#3 Spa Hotel in Kuala Lumpur
#4 Luxury Hotel in Kuala Lumpur
#4 Romantic Hotel in Kuala Lumpur
#6 Family Hotel in Kuala Lumpur
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