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Pullman Kuala Lumpur City Centre Hotel & Residences

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Jalan Conlay, Kuala Lumpur 50450 Malaysia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (298)
Room & Suite (115)
Dining (79)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 09/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pullman Kuala Lumpur City Centre Hotel & Residences
Updated 09/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#43 of 624 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Travelers' Choice
At Pullman KLCC we offer inspired serviced residences and well-appointed guest rooms, which are equipped with the latest in-room technology and designed with the contemporary comfort of home in mind. To whet your appetite, we have six restaurants and bars promising a tempting variety of cuisines catering to every taste. We also invite you to explore our 10th floor rooftop oasis, showcasing relaxing garden spaces, a swimming pool, Fit Lounge, The Zone (kids room), Living Space (residence guest area), Poolside Bar & Grill and Vibes Spa. For business or pleasure, Pullman KLCC is conveniently located in the heart of the city’s vibrant shopping, dining and business district, with sky bridge walkways connecting in every direction.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Conference facilities
Valet parking
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Poolside bar
Taxi service
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
Chinese, Malay

Location

Full view
100Great for walkers
Grade: 100 out of 100
272Restaurantswithin 0.3 miles
25Attractionswithin 0.3 miles
280Reviews100Q+A11Room tips
Traveler rating
  • 168
  • 64
  • 24
  • 7
  • 17
Time of year
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Popular mentions
946ian wrote a review Jan 18
1 contribution
Awesome service. Highly recommended. One of the few hotels still serving buffet breakfast during covid (yess!). They mitigate the risk by having only their staff to man the buffet stations and serve out the food. It is no more self service. During this time the hotel section is closed off and only the apartments are available (better value for money but more run down I suspect). The jacuzzi pool needs better maintenance: water was dark green and the water jets are powered off before 1pm, presumably to save money. Dark green water = not chlorinated, not clean. Eek. Service in the restaurant was top notch. Kudos to Tommy, Sue and team in Sedap Restaurant. Food was excellent. Seriously. Like caviar! Has some good menu items for low salt and low sugar for those who need it eg. the prawn noodles, children's beef noodles. Useful for elderly to know. Concierge service was also very helpful. TQ so much to Gobi and team.
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Review collected in partnership with Accorhotels.com
Date of stay: January 2021
Value
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Location
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Joeycyp wrote a review Jan 8
Kuala Lumpur, Malaysia32 contributions7 helpful votes
The room are small & pillows uncomfortable. There was no hot water in the shower despite the maintenance came and tried to rectify it once. So we had to shower in cold water. After that we just didn't bother cos it was already very late at night and early in the morning. The checkout takes forever (which I couldn't understand why) and there was only 1 staff doing the super long check out. Staff wasn't even helpful & policies varies from people. My family took 3 rooms here - and all of us were charged on different amount on deposits - varying from 200 to 500. When I questioned the staff on duty all she told me was - it's just a deposit we will refund without any justification. Wil not be back for sure
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Date of stay: January 2021Trip type: Traveled with family
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Skye wrote a review Jan 8
Singapore5 contributions
We had the one bedroom for 2 nights and found mould on the tissue box as well as horrifying dusty vents in the bathroom. Staff were quick to rectify these after our first night but sadly our second night, the pillows smelled of cigarette. You can also hear construction noise the whole night. I understand the Residences side is older and sadly it really felt old and the furnishings felt and smelled old. It’s unfortunate cause the staff were trained well and the lobby was beautiful.
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Date of stay: January 2021Trip type: Traveled with family
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Hairul R wrote a review Jan 5
1 contribution
Plus points: 1) strategic location nearby KLCC and right smack to pavillion 2) They have very good deal for in-house guest for the new year eve dinner, which is a lovely touch to appreciate customers! 3) I was greeted as a valuable member of Accor loyalty program and enjoyed the good hospitality throughout.My room was upgraded! TQ Setbacks: 1) The hot shower didnt work in our 1st day and ended up showering with cold shower :( 2) No KLCC view 3) Very small pool and the pool bar was closed 4) Major setback! Pullman customers were no longer allowed to use the pedestrian bridge that connecting Banyan Tree hotel and pavillion! Its the same group of hotel, but very different treatment. It will be awesome to be able to use the bridge so you wont end up wet walking few more hundreds meters to the next pedestrian bridge!
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Review collected in partnership with Accorhotels.com
Date of stay: December 2020
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cheongcecil wrote a review Jan 4
Singapore, Singapore3 contributions1 helpful vote
When I arrive at the front desk, not only I was not greeted being an Accor Platinum member and the nightmare comes during departure where I needed to queue for almost 15 minutes despite I identified myself and there isn't any outstanding payment. Room noise isolation is horrible, one of the adjacent room was playing loud music past mid night and eventually shut off at 5am. F&B personnel Andy and Sue have been showing the true Pullman quality where I was being well attended by both - Well done!
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Review collected in partnership with Accorhotels.com
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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PRICE RANGE
$75 - $106 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
prince hotel and residence, prince hotel residence, prince hotel kuala lumpur, kuala lumpur prince hotel
FORMERLY KNOWN AS
Prince Hotel & Residence Kuala Lumpur
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
607
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Frequently Asked Questions about Pullman Kuala Lumpur City Centre Hotel & Residences
Which popular attractions are close to Pullman Kuala Lumpur City Centre Hotel & Residences?
Nearby attractions include Museum of Illusions (0.3 miles), KLCC - Bukit Bintang Pedestrian Walkway (0.2 miles), and Pavilion KL (0.1 miles).
What are some of the property amenities at Pullman Kuala Lumpur City Centre Hotel & Residences?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Pullman Kuala Lumpur City Centre Hotel & Residences?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Kuala Lumpur City Centre Hotel & Residences?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Pullman Kuala Lumpur City Centre Hotel & Residences?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Pullman Kuala Lumpur City Centre Hotel & Residences?
Conveniently located restaurants include Quivo Pavilion, Horizon Grill, and Prego.
Are there opportunities to exercise at Pullman Kuala Lumpur City Centre Hotel & Residences?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Pullman Kuala Lumpur City Centre Hotel & Residences have an airport shuttle?
Yes, Pullman Kuala Lumpur City Centre Hotel & Residences offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pullman Kuala Lumpur City Centre Hotel & Residences?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Kuala Lumpur City Centre Hotel & Residences offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Pullman Kuala Lumpur City Centre Hotel & Residences?
The staff speaks multiple languages, including Chinese and Malay.